Sarah w.
Yelp
The restaurant itself offers a lovely ambiance and a beautiful view, which initially raised our expectations. Unfortunately, the overall experience fell far short--both in terms of food quality and service.
Although there were several open tables outside, we were not allowed to sit outdoors without any clear explanation. The menu was confusing and contained multiple spelling errors, which was surprising for a restaurant at this price point. The kids' menu was particularly underwhelming and overpriced--offering only cheese pizza, mini hot dogs, or chicken fingers for $20. Our children chose the cheese pizza, which arrived burnt to the point that both the crust and cheese were dark brown and unappetizing.
Ordering was also a challenge. Several key items, including the mac and cheese and burgers, were unavailable. This was frustrating, especially as half our group had initially intended to order those items. The rest of the menu felt uninspired and didn't match the restaurant's upscale pricing.
One couple in our party ordered the ribeye, which was cooked well but lacked seasoning. I had the carnival squash, which was a disappointment at $34. It was overcooked and mushy, with a strange pepita sauce that didn't pair well with the overly sweet balsamic. The advertised almonds were barely present--just a few scattered pieces. The dish was served lukewarm at best, and I was unsure whether it was even intended to be a hot entrée.
Service was, unfortunately, the worst part of the evening. Our server was unfamiliar with the menu and couldn't answer basic questions about the oysters' origin. It took over 25 minutes to receive water, and we had to repeatedly request basics like salt and pepper. The server was slow to return, resulting in over an hour before we could place our order. After ordering, it took another 45 minutes for our food to arrive--with no updates, water refills, or check-ins during that time.
Once our meals were served, we never had an opportunity to give feedback or request changes because our server didn't return. I would have liked to send back my squash, but there was simply no one around. At the end of the meal, we had to go to the hostess stand to ask for the check and later search near the kitchen for to-go boxes.
One final disappointment: the kids' meal included a scoop of ice cream, and since two children were sharing one meal, I politely asked if it was possible to get an extra scoop. Before I could even offer to pay for it, the server curtly said no. Given the high cost of our meal--over $110 for just two adult entrees in addition to the kids' meal--that felt unnecessarily stingy.
In summary, the food was mediocre, the service was inattentive, and the experience left us all hungry and frustrated. This restaurant has potential given its beautiful setting, but we will not be returning or recommending it.