Pearl M
Google
Terrible customer service. Drinks were placed on the counter without calling names. I waited 20 minutes and discovered my drinks were taken by someone else, even though I was standing there the whole time and no one called my name. They even took my pastries without verifying. I didn’t think I needed to stand there like a hawk. After 20 minutes of waiting patiently, I asked the lady at the counter, and she was clueless and couldn't find my order. I asked for a refund, got no apology, just a receipt and a 'thank you.' This location absolutely needs better organization and leadership.