TIGER SUGAR

Bizarre experience… today the cafe was completely empty and an alarm was going off. I waited for five minutes and filmed a video so that I could share with police in case there was a crime incident. Finally, an employee comes out and looks at me. He says nothing while the alarm still sounds. I asked him what the alarm is about. He didn’t answer, but he turned it off and then asked me, “Do you want to order?” I ordered three teas. He made them, although I could see that he was making them much faster than usual, he spilled milk, and I’m pretty sure he was skipping steps. As he sealed the drinks, I could see that the drinks were not filled to the top as usual. I paid and wished him a good day. Again, he didn’t answer. After coming home, I tasted the “Tiger Meets Coffee” drink and it did not taste like it usually does. I opened the lid and could see that there was no brown sugar syrup drizzle around the cup like you typically see in a Tiger Sugar or in the advertisements. And I didn’t see any cream mouse either. Attached is a picture of my “Tiger Meets Coffee” drink. This incident was at 3:50 PM on Friday, Feb 28, 2025. Tiger Sugar is one of my favorite boba tea shops, and this was an unusual experience. That’s why I’m not going to give it low star rating. However, today was strange and disturbing. I hope that the employee gets any help that he needs. As a customer, I should get the drinks I ordered made as advertised, with friendly or polite service. Certainly, ownership should not have customers waiting in an unattended room with an alarm going off for five minutes either. I hope management will look into the incident and see what the issue was so that future customers have a better experience.

I didn’t order light sugar—please see the attached photo. Same ingredients, but the drink tastes completely different. It seems like the staff needs better training and quality control. Don’t get offended, take the feedback, and take action in order to continue your business.

This used to be my go-to boba spot, but the quality has seriously gone downhill. I ordered their signature drink—something I’ve had many times before—and it came without the cream mousse that it's supposed to have. That mousse is what makes the drink! Without it, I basically paid for an overpriced cup of flavored milk. At these prices, you’d expect consistency and quality, but clearly that’s no longer the case. Sad to say, but they’ve officially lost a customer.

Tiger sugar use to be so great. Not sure what happened. I ordered ahead through the online ordering for 3 of the brave as a Tiger drink and there's no brown sugar syrup in it ? It's so bland, just milk and boba. Probably will not return. Total waste of money.

This underground dwelling is a gem in the city of Boston. Tiger Sugar has always been good years ago and it’s still good as of today. I absolutely love the brown sugar boba with pudding mix and I typically get it. The boba is also nice and chewy and the pudding adds some different textures which I love. I like that I can request less ice and less sugar but I wish it was the same for all the drinks because the taro couldn’t and I wanted to try it. It’s also not possible to customize the size for the taro, so I especially did not want to drink large, sugary drink. Another small complaint is that they ran out of see-through cups, so I couldn’t locate some boba and I had to take the plastic cover off. Nevertheless, this place is pretty GOATed and I like their milk tea boba and the price isn’t bad at all.

worst experience. you guys know cheese form is older then why using it. it cheaper to make it new everyday. I used to drink it a lot buy I guess they don't want repeated customers. Waste of money & time.

DO NOT GO HERE. I wish I would’ve seen reviews before I went. I ordered a black tea with milk and boba. The drink I received was ONLY MILK and boba. I then asked the cashier if there was black tea in the drink and he said yes. The drink did not have any tea. It was only milk and it was extremely light. Not only did I only get milk, the person who made the drink lied to my face. Do not go here. Horrible tasting drinks and employees will lie about what you are receiving.

One of the better boba spots in the city. Great drinks and friendly staff! The #3 Black Sugar Boba with chocolate malt milk with cheese foam (substituted for the mousse) was really good. There was also a midweek promotion when we went, buy 2 get one free.

Food: The seasonal "Taro Milk Pudding Boba" was SO. GOOD. I am by no means a boba drinker, and this was my first time trying Tiger Sugar, but I do LOVE a good taro milk/taro pudding once in a blue moon when my dangerous sweet tooth kicks in. They only offered large size, and I didn't even complain lol because I finished it all. Such a good lunch (lol). Service: It's a boba shop so they were fast at 2pm on a Sunday afternoon. Ambiance: It's in a small hidden basement Chinatown location so not a lot of waiting space in the store, but it's a grab and go type of place so I'm not complaining. There's also a way you can order directly there on the screen thing. 11/10, would come back when the sweet tooth taro milk/pudding kicks in again. Yum.

I came here so many times to pick up boba and I never realized I didn't write a review yet. Every single time I come here I always leave 110% satisfied. The drinks are consistent and super delicious. I usually get the strawberry mochi milk tea and it is so rich and creamy and has lots of toppings, its like a dessert in a cup. Customer service is friendly and fast. They get you in and out quickly. They do not have seating or table at all. It is a grab and go. Overall, this place has one of the best and creative drinks yet.

3.5/5 for their tiger mochi boba drink! Honestly really enjoyed the mochi bits with the boba and I thought that the less sugar less ice combo was a great level of sweetness, but the milk tea had a grainy texture. :(

Been to other Tiger Sugar locations in NY and TX and I always enjoy their drinks so I stopped in to this location in Chinatown. I can confirm the fruit teas that I get taste consistent throughout all the locations I've visited. As a lot of the other reviews say, their drinks aren't too sweet, which I really appreciate! Will continue to stop in to Tiger Sugar if I see one whilst traveling.

I've been here multiple times and have never gotten a bad drink. Their brown sugar drinks are the best in the industry IMO. I got the #6 (with mochi and soy powder) and the different consistencies made it interesting. Can't go wrong here!

I was worried that my order (#4 tiger meets coffee) was not customizable. But it's not too sweet! Which is the ultimate compliment from an Asian person iykyk. I can taste the coffee, the chocolate, and the boba has a nice brown sugar flavor. Only gripe is the boba's texture is inconsistent- some are perfectly chewy while some were too soggy or hard (this is in the same drink). Still, I would come back to try the different flavors.

Number 5 is my FAV!!! Really the best of both worlds with the chewy boba AND the creamy custard. It's not like the typical egg pudding you get from other boba shops, this pudding is super creamy and tastes like a flan. I always recommend it to my friends whenever they get the Number 1 to try something new! I find it super different so it's my go-to whenever I'm feeling Tiger Sugar!

I've only tried two Tiger Sugar drinks so far but their Tiger Meets Coffee one is something that'll keep me coming back. It's my go-to drink! If you're a coffee lover, this is the one. It's a delicious combination of their brown sugar boba milk, tapioca pearls, espresso, and cream mousse. The espresso taste is prominent and the overall drink isn't too sweet. Tiger Sugar's boba is a bit squishier than what I'm used to, but still delish. I usually get a large, which is more than enough to sip on. Tiger Sugar is situated in a snug space, so the lines can definitely get long because of it, but the service is always quick.

Very sweet boba tea. I was disappointed that there were no aloe tea options. Good place for sweet milk tea though!

Best Boba Tea in the area. After trying the VA location and being disappointed, I came back to write about how the Boston location was 5 stars in comparison. The employees did great with handling long lines. And the drink itself tasted excellent.

It's conveniently located across both of the restaurants I tried in Chinatown! I got their classic brown sugar milk tea without the milk foam and it tasted just as expected. It was around $6 after tax. They have a deal that if you buy 3 drinks you get an additional free drink or snack. There is also a credit card minimum (which is hit if you get two drinks I think).

I originally went to the one in LA during COVID. they pre-made all their drinks. Needless to say, it wasn't great. I was a little hesitant to try it again but went to the Chinatown location after dinner and was very happy. Finally found my go to brown sugar boba. Boba this time was chewy. I would say not as chewy and soft and yifang but the overall drink was a perfect balance of sweet. Note, there's no bathrooms available.

Given tiger Sugar a try twice but it's just not my preference so I bumped it up to 3 stars due to personal taste. It's honestly quite expensive for boba and I don't like the brown sugar options are not customizable. I feel like the taste is overwhelming and for someone that doesn't like chocolate or coffee much, it kinda taste like it. It taste really heavy and not like other milk tea which are more refreshing.

I always think of this spot whenever I crave sugar. The prices aren't that cheap (signature drink is $5.60 plus tax and other drinks cost more) and you cannot change sugar or ice levels. However, I still find myself coming back. The brown sugar syrup here adds so much flavor and no other boba spot is able to achieve the same smoky sweetness. The inside of the shop is quite small since there is just one counter and a little bit of standing room. It can get super crowded on weekend or Friday evenings. Although their menu is not that big, the drinks take some time to prepare so you should expect to wait at least a few minutes for your drinks depending on the crowd. $10 minimum for credit card. Compared to other boba places with a similar price range, I think Tiger Sugar is definitely worth their price. Especially for those who love tapioca pearls, you can guarantee that this spot will always cook their pearls perfectly.

I went there at about 5pm and it was somewhat crowded. The ordering didn't take time because there was a machine and workers taking orders at the same time. My drink was done in less than 10 minutes. The place is kind of small and there's no sitting available. The drink cost about $7. It was sweet but not too sweet. The pearls were chewy and they had different sizes.

The newest Tiger Sugar in Boston! I absolutely love their brown sugar milk tea; it's a classic! This location is small but easy to find with the large menu outside. They had fun specials over the summer. My favorite was the Mango Pomelo Sago. It was super refreshing. The Taro Pudding Black Sugar Boba was also good, but I couldn't customize the milk to anything but whole milk. I rather it be a non dairy milk. When I went, they also offered their popcorn and ice cream bars. I wish I could buy the ice cream bars in bulk, they art so good! Overall, I will definitely be returning!

I dropped by a few times since I was craving sugar during the times that I dropped by. If you aren't sure what to get, you can't go wrong with the signature drink. If you feel more adventurous, their chocolate malt milk drink, coffee latte drink, and pudding milk drink are also solid choices as well. The drinks are quite pricey but they are worth at least a try (you will probably get drawn into the hype after you try it). The minimum amount necessary to use credit card is $10 so you may want to bring cash (or a friend so you can cover their boba). There's not too much space to stand around and anybody who is tall may bump their head near the area near the fridge but it's definitely more spacious than the Allston location. If you have a sweet tooth (or cheat day), drop by Tiger Sugar! IG: Feastcoastoffense

I'd been wanting to try the iconic brown sugar boba from Tiger Sugar for a long time and finally had the perfect chance to go after grabbing dinner in Boston's Chinatown. The store itself is really tiny and basically a hole in the wall. There's a menu outside in case the store is crowded, though it was really empty both times I stopped by. Service here is quick and you can see the drinks being freshly made while you wait. I've only tried their signature drink, so that's what my review is mainly based on, but the boba is so soft and chewy! It's really cooked to the perfect degree. There are both big and small pearls which I found to be a bit different from most stores that just serve large pearls. The unique flavor of brown sugar really stands out as you sip your drink. As with brown sugar boba from many other stores, this one is just as sweet and you can't customize the drink, so people who don't have as much of a sweet tooth might not like this option as much. There are still many other options such as more fruity drinks. Those are definitely something I'd like to try in the future. Also keep in mind that there is a credit card limit, so if you're only ordering one drink, probably be prepared to bring some cash. Ordering two drinks should be enough to pay with card.

Bad service is an understatemen. the owner can make me a tea at 3 am when they have an emergency but the staff can't because they "ran out" not 10 minutes before they close. I will never return here. I started to get boba here because of the owner. I'll be at teado next door now they have great boba and excellent smoothies and the service is friendly. The owner at tiger suger is great but his staff is absolutely dreadful.

Update. Great place. Very efficient service. Very good Tiger Sugar location. Highly recommended!

Cannot modify sugar nor ice levels but the drinks aren't overly sugary. The coffee infused flavors are a hit!

Ordered the brown sugar milk tea with pudding while my friend ordered the latte with boba. We both loved our choices but was a little rushed by the workers who were hoping we'd pick our orders right away. However, considering three parties came in after us I understood their impatience. Boba texture was on point with the almost flan-like pudding. The latte tasted strong and similar to Vietnamese iced coffee. Overall, happy with my experience and looking forward to trying more items from their menu like the taro and mango shakes.

We got their signature black sugar milk drink, which consists of black sugar boba and pearl milk with cream mousse. The bubbles were warm and freshly cooked, and SO soft and chewy. The drink itself was just the right amount of sweetness, too. So pretty and tasty!! The shop is small, but service was quick and is definitely worth the try.

Time for a sweet treat! We ordered Brave as aTiger and it hot the spot on a hot summer day. Black sugar boba with pear, milk and cream mousse, soo creamy and just the right consistency

Excellent boba and tea shop. Came here on a Sunday afternoon and it wasn't busy. Great selection for premium boba drinks. IYKYK I do think this location could get busy, so expect accordingly when popping in for a drink. So glad to have more locations!

The place was busy. Staff made sure everything went smooth. I got the original brown sugar boba, pudding, and chocolate malt ones. They were all delicious. It's pricy but worth it. Also got the popcorn and ice cream for free. Definitely will be back

I've heard that they opened a new location in Boston but it wasn't a planned visit when I came here today. We were having lunch after my sons appointment and luckily parked close to this store. It looks like it wasn't busy so I went in and treated myself with some drinks. It's my first time in here and I was not really sure what to expect. I tried a couple of drinks since the minimum for a card is $10. I got the brown sugar milk with pudding and the brown sugar with chocolate malt with cream mousse. At first, I didn't feel like there's nothing really special about the drink but the more I drink it I can taste the difference when you have the pudding with the milk together. The sweetness is also just a perfect blend, it's not too sweet or bland. The chocolate malt drink I got was also pretty good with the right amount of sweetness to my liking. Like I said minimum is $10 for the card transaction. Would probably go back when I'm in the area again. I would definitely recommend it to my friends if they happen to be in Boston.

Tiger sugar has been on my boba shop bucket list for a long time, so I had to try it when I passed by one in Chinatown. The drinks are not adjustable for ice or sugar, which I found irritating, but the quality of the drink is outstanding!! In terms of taste, Tiger Sugar is definitely worth the hype. Tiger sugar has a very small drink variety, but they do it so well! The brown sugar flavor is very potent and distinct, and the drink didn't taste too sweet. For some reason I got both small, medium, and normal sized boba in my stibk, but they were all perfectly chewy and deeply flavorful, so I wasn't too mad about it. Customer service was pretty standard, nothing special. Make sure you keep your receipt after purchase, because they'll check it before giving you the drink! (I made the mistake of thrown by mine away.)

Tiger Sugar is by far one of if not the best boba place to go in Boston if you're looking for some delicious boba and refreshing drink. I got the #1, #2, and the #4. The only complaint I have is that sometimes when you take a sip it is a little too sweet. Other than that absolutely DELICIOUS!

I wanted to see if their Boston location matched up to the NYC, and it does! ATMOSPHERE // this is definitely a to-go place. It's small and there isn't a place to sit down. Luckily, their service is very fast so you'll be in and out in very quickly! SERVICE // the girl at the register was really nice and gave her personal recommendations when I couldn't figure out what to order. She was really patient and polite. DRINKS // I went with the signature (#1) and it was perfect. It wasn't too sugary or foamy! Make sure you shake it a few times before consuming. :)

wasn't sure if I am ready for a "fixed sugar" bubble tea formula, as I often go 25-30% sugar with the other tea places. at friend's recommendation, gave them a try and it didn't disappoint. #3 choco malt has exactly that - the malt powder is very reminiscent of a popular childhood drink, and the choco is a nice touch. boba comes in two sizes, which is an interesting mix for the mouth feel, but both at the right amount of chew. brown sugar does its job in contributing a nice toasty taste. most importantly, the drink is not overly, mucus-inducing sweet. does the tea flavor comes through? honestly, this tastes more like a choco milk drink, but it's a good choco drink, for what it's worth. service was great - counter staff greeted enthusiastically upon my entrance, explained the lack of sugar dial nicely (they probably got asked 100x a day), and produced drink efficiently. now that they are also offering non-cream/brown sugar-based beverages, would likely return for a refreshing summer drink.

In the mood for something sweet on a hot summer day? Their brown sugar milk definitely hits the spot. If you don't want just milk, make sure you ask for milk TEA - otherwise, you could be disappointed if you were expecting tea in it.

Stopped by after picking up dinner locally. I've been meaning to try this and was happy to see they have a location in Chinatown now. I ordered #1 Signature drink and the green tea boba for my kids. The signature drink was just the right foam, perfect sweetness (not super sweet and comparable to 50% less sugar elsewhere), and flavourful. The bobas were a tummy texture and not too chewy or mushy. My husband got the same drink and enjoyed it. I struggled finding something for my kids (6 and 9 yr) because of the caffeine but settled with the green tea boba drinks. They were not thrilled. I tasted it and it was definitely more my cup of tea than theirs (they prefer fruity and sweet). Place was clean and staff was friendly and polite (says a lot in Chinatown). I'll definitely be back again.

Overpriced, bad taste, unprofessional workers typing away a on their phones. Would not recommend.

Just the right kind of sweetness drink. Their bobo was soft and easy to digest. Jelly also had the perfect texture.

If you want to find the best brown sugar milk tea with warm, soft, and chewy boba pearls, look no further! I have finally found a place that compares to New York City and Philadelphia. I've been watching this place since their announcement to Boston and the day has finally come! I was in town to give them a try and it did NOT disappoint whatsoever. I opted for a #1. It included brown sugar milk tea and pearls with cream mousse on top. The first sip was heaven on earth. It was sweet and creamy with the right amount of milk and tea. What makes Tiger Sugar stand out from the rest is that I thought it was extremely unique and cool of them to add different sizes of pearls. It made the drink so much more enjoyable and fun. While looking around, they even had the infamous ice cream bars that everyone on the internet raves about! If you've never tried, please do so because you will not regret it. The shop was cute, small, and perfect for take-out. There are no seats or tables inside. The workers were also really friendly and welcoming. Parking is a bit hard to find but it'll be worth it. The hype is definitely real and I seriously cannot wait to visit again. 10 out of 10 would recommend!

I got a number 5 like I always do Everyone please make sure don't order through grub hub and make sure you go to their website and order from there because Grubhub charges you 7$ for a damn medium when a lrg on the website is a quarter more wth grub hub thnx for being sneaky lmao

Tiger Sugar boba is more of a dessert than it is a milk tea. It's a bit pricier than your standard milk tea but also a very different experience. According to their website, the company is a dessert brand -- this is definitely true! From the outside, the location looks like a hole in the wall but it was clean inside and the tea came out very fast after ordering. I got the standard #1, "Black as a Tiger". What I liked was that the boba were different sizes so each bite felt a little bit different - and they didn't keep getting stuck in the straw. The boba also seemed very fresh, since they were still warm and soft to bite through. The drink was a little bit too sweet for my tastes but it was still drinkable and enjoyable. I would gladly go back to try some of the other Black Sugar Milk Series options, like chocolate, pudding, or coffee. My sister got Tiger Meets Chocolate and seemed to enjoy her drink as well.

Nice little location! Tiger Sugar has delicious soft boba, one of my top places to get milk tea. The employee taking my order was very sweet too! 10/10.

My experience at Tiger Sugar was fairly well. The drink itself was delicious and the drinks weren't overly sugary. They were also vegan friendly which was a plus! But, it is much pricier compared to other bubble tea shops.

Better than your average Kung Fu Tea or Teado, but definitely not up to par. I had Tiger Sugar when I went to Canada and it was really good, so naturally I decided to visit this when I saw it opened. I got the #1 Signature Brown Sugar with Pearl and the #6 with Mochi and boba. #1: 4.5/5. This is pretty good. I would rate this above Gong cha's, which was my favorite boba place in Chinatown. I like the smaller pearls and it is definitely not too sweet. A good thing as you can't adjust the sweetness level. #6: 3/5. I think I am not used to sucking mochi up my straw and the texture it provides. I personally don't really like it and prefer the boba and the mochi separate, but the mochi itself was pretty chewy and the tea was pretty good. The staff was nice and they are definitely speedy. I would say this is my favorite spot for boba in Chinatown. However, I don't think it tasted as good as when I was in Canada but that was a long time ago. The cost is like $6 before tax which unfortunately is the norm now. With the addition of Tiger Sugar, Boston upped its boba tea game, but it's still far from the level of West Coast and NY.

Terrible customer service. Staff is so rude. Right after we paid for our drinks server said "thanks for ordering right when we're closing". Drinks were awful. One of them tasted like chocolate milk and the other one tasted like ice and milk.

Drinks were really delicious. Ordered the chocolate shake and an oolong green tea. Both were great.. a little to sweet for me but my family enjoyed it. Also the first time having mini boba and it was interesting.

I ordered their signature #1. The boba was great that soft. Unfortunately, they could not change the ice and sweet. The drink was sweet.

Presentation look bomb but it taste like a homemade bland drink. 4.5/10. My honest opinion. I won't be going their again to be honest

Being a huge huge bubble tea fan I would recommend tiger sugar for its malt milk tea with boba! Perfect sugar level and packing! It has the right amount of boba too! The only flip side is they don't allow customisations on the sugar level and ice level! Must try place for bubble tea lovers!

I'm happy that they opened up a location in Chinatown. Delicious brown sugar milk with boba, but their Tiger jelly is even better. I find it interesting they have varying sizes of boba in their drink, but that makes it fun. I like that they're efficient with taking and fulfilling orders, so it doesn't take long to get my drink. Tip: They have a $10 minimum for credit cards, so bring cash if you're only buying 1 drink. Their bags are 5 cents.

Extremely too sweet for me, can't edit sugar level is really a problem for me. Bubbles were very fresh and mixed with regular sizes and mini sizes.

Would say this is one of the best boba I've ever had, in terms of both the milk tea and tapioca pearls. However, I do wish the sugar levels can be adjusted. I have tried many different boba shops over the years, including here in the Boston area, NYC, Durham and overseas in Asia. My husband and I got #1 and #4 that has coffee latte, both are excellent. Very excited that a shop in Chinatown opened!

I was in China Town for an doctor appointment, and this was near it, so I walked in. The staff were very friendly and I asked for Boba Tea. The Tea was made quick and fast. It tasted so good. I am definitely coming back here again!