Dr. T.
Yelp
Okay, idk what the hell is going on, but twice now within the past two weeks, we went here and ordered the #4 in-store, which is the brown sugar, pearls, coffee latte, AND CREAM MOUSSE, yet we keep getting no cream mousse! And both times, I asked the barista making the drinks about the lack of cream mousse, only to be brushed off, the first one trying to pass the milk she added to make it a latte off as the "mousse" part. The second time I asked about the cream mousse, which was just today, the lady just said "yes," again, as if the milk was the mousse so I thought she was going to add it, but nope. I let it go the first time, thinking maybe she's new and don't know better, but to have 2 different employees do it on two separate occasions is not okay! I've been coming here for the same exact drink regularly for the entire three years that they've been open and they think I don't know the difference?! How insulting! And to brush me off like my concerns don't matter and went ahead and sealed the drinks instead both times?? What the actual heck?! If you don't make them that way anymore, or your equipment is broken or whatever the hell, TELL ME when I'm ordering and I'll let you know if I still want it. Terrible service! I'm not happy! This exact review is also going on Google if mgmt. does not reach out to me within the next couple of days about this.