TIGER SUGAR

I came from Virginia and I had this always Go-To boba place nearby my old place, I never wanted to go anywhere else due to every other shop having either horrible boba or super sugary drinks. (Mix well) This place I saw and wanted to give it a try, it was amazing! The bobas are perfect, don’t harden in your mouth or taste funny. they taste perfectly fresh and balance out with the taste of the drink itself. I will admit though even though the boba is super good there is some tiny bobas in there, The tiny ones catch me off guard a little but it’s still no problem because it’s not all tiny ones there’s a balance between both. This place will be my Go-To for around here since I just moved here lol. I got the signature (1) 😋 , The Workers there are different each time I go and every single time they’ve been nothing but sweet to any adjustments or recommendations (if you ask) edit: unfortunately I had to bring it down to four stars due to customer service. I had seen a new employee id never seen before and thought nothing of it, I went to get my regular and an employee with red hair was very rude and had attitude for absolutely no reason. I brushed it off and just went on with my day but compared to the other 2-3 employees I’ve seen they’ve been nothing but sweet and welcoming towards me. They seem as if they actually enjoy their customers rather than the other employee seeming annoyed when someone steps foot in the store.

I would like to share feedback regarding my recent visit. I ordered a Number 5, but I did not receive the pudding that normally comes with the meal. Additionally, the staff member who assisted me (a red-haired employee) displayed a negative attitude and was not welcoming during the interaction Customer service is an important part of the dining experience, and unfortunately this visit did not meet expectations. I hope the staff member can be spoken to and encouraged to provide a more positive attitude and friendly service to customers Due to this experience, I would be hesitant to return. I hope this feedback is taken into consideration to improve future customer interactions.

I ordered Black Tea Latte and Mango Sago, and both were good. The staff was kind to adjust to only 30% of boba & no heavy cream, only fresh milk for my Black Tea Latte — which I found some boba tea places not willing to do so. Also, their boba is a mixture of both big boba and small boba, adding interesting textures. We would like to come back and try other items.

This place is super good! I frequent often and love the speedy service and high quality drinks. The staff is friendly and the boba quality is great as well. Highly rec

Luckily we came in at a good time when the place was empty. We got their #1 signature drink and it was pretty good. Usually brown sugar milk teas tend to be so sweet for me, but I was pleasantly surprised how it didn't taste that way. For the price though I wish there were more customizable options like adding less ice and adjusting sweetness. Overall I liked it and service was fast.

The staff was so friendly and kind. They gave me great recommendations on what to get my first time here! Their boba is amazing definitely recommend coming here!! I saw this boba place on TikTok and everyone had good things to say 😊 I tried the #2 and it’s my absolute favorite.

Never ever come back again. There was an Asian girl with red hair, she doesn’t know how to talk with customers, does not acknowledge the customer looks mad the whole time, bad experience. I got the number 1 from their menu, she gave me little bit of boba. Insane customer service.

Tried the Taro and brown sugar milk tea with Boba on 2 different occasions and it doesn’t taste good. The boba is undercooked/overcooked, hard the first time and mushy the 2nd. I don’t recommend for boba but if just getting milk tea, it’s not bad.

Very small storefront that's normally not busy. I got the mango pomelo and it tasted very artificial and overly sweet. Their signature bubble milk tea is better but the craze of tiger sugar definitely decreased while the price of each boba is still high. The staff was very nice though.

I love tiger sugar; I love their boba! Stopped by the area the other night and leaned into my cravings. I've never had this drink before, the Vanilla Black + Cheese Foam with boba, but I'd recommend!!! It wasn't too sweet or giving me a headache when finished, like some other bubble tea places do. Ambience was nice as there was nice music being played in the background and service was quick and efficient as we ordered through the kiosk. There was only one person working but it wasn't a long wait which was nice. I enjoyed my drink and so did the bae whom I shared it with.

I would confidently say tiger sugar is definitely a top contender of boba in the DMV area. Their classic sugar milk tea tastes exactly what I would imagine. Their lines are always short for some reason. Not sure if business isn't doing well, but they move quickly. My drink order is usually out within a few minutes. It's a very small shop with limited seating. So it's more ideal for just picking up and not hanging out.

Gave Tiger Sugar a second try to solidify my opinion, which is that the drinks are low quality and distasteful. I don't like how the black sugar milk drinks don't have any tea, so today I tried the mango sago drink. It wasn't sweet enough (I didn't make any sugar adjustments) and had a strong plastic taste to it and the sago was all mushy and clumped together. I also got the strawberry mochi drink, the base itself was a decent strawberry milk flavor with chunks of strawberry, but the mochi tasted like congealed glue that disintegrated in your mouth and left a gritty coating on my tongue. The store is set up in a way that discourages any interactions between the workers and customers, it was hard to get their attention through the whole setup my first visit to ask a question. There are a total of 3 chairs in the store, not a good spot for hanging out.

We went to this place almost closed time. We ordered 5 of tea also wanted order one more but they said closed. We were inside of this place and few minutes left to closed time. The worker seems like doesn't work anymore and felt like he wanted go home. He said can't make it because doesn't have enough time for make it. One drink makes time more than 5mins? We wanted ordered simple one. Because one of my friend doesn't like what he recommends before. Bad service and bad attitude even when we went to this place and ordered.

Tiger Sugar is a solid spot for consistent, good boba. It's reliable and tasty, though not quite the best I've ever had. Still a good choice when you want a satisfying drink. Usually pretty quick also!

Stopped in on a trip up to Rockville. Super quick stop so that was good. Decent boba! Had the coffee and the brown sugar made it sweet and creamy

It might just be a me thing but this was my least favorite bubble tea. I got the taro yogurt and everything was at the bottom. The rest just tasted like milk. Service was as hands off as could be. You place your order at the kiosk, your beverage is prepared and picked up at the counter by the door. There's 4 tables to sit at inside which was nice but nothing special.

We happened upon this Boba spot while shopping at the Cost Plus World Market nearby. The shop is relatively small with only a few seats. This was our first time visiting and found that they have a wide variety of drink options. My daughters (9 & 11) got the Taro drink and I got the Matcha. We did not care for the drinks at all. In fact we did not finish our drinks which is rare. They were way too sweet and the heavy sweet taste messed up the flavor of the Taro and the Matcha. Glad we tried it but won't be back. Not our taste.

My girlfriend and I were both disappointed with our purchase here. We got a standard brown sugar milk tea and taro milk tea. Both our orders tasted like basic plain milk. No flavor, no sweetness, nothing else. The only flavor other than milk we could detect was from the boba itself. The boba was a good texture which is saving this from being an absolute 1 star review

Love the product! They have a limited selection but if you like brown sugar bubble tea, this is your place. The tapioca balls and custard were soft and had a good mouthfeel. You order from a touchscreen next to the register and the drink is made very quickly. There are only a couple tables with chairs in the front of the store (inside) which lends itself to being ideal for carry out.

I'm a fan! I've passed by this place so many times. Since I was in the area, I stopped in today to try them out. They don't have a super wide range of options but just enough. The employee I engaged with was very helpful. I did the number 4 - tiger coffee latte. It was nice and smooth, on the sweeter side but not overly sweet! I'll be back to try some of their other selections. There's some indoor seating, but the space is a bit narrow. I took mine to go. Shook it up and indulged. The prices are decent!

Came here for the first time after hearing about it on IG. Convenient ordering and paying on the kiosk. Drink came out quickly!

Great product but terrible customer service. They no longer will do custom drinks, and they don't put their customers first. Even when trying to clarify a miscommunication, I asked to speak to the supervisor, and I was not only flat out refused, but I was refused service as well. Put more time into put your customers first, thanks.

First time trying Tiger Sugar and I was disappointed in my drink. With tax, I paid over $8 and my strawberry slush drink wasn't as pictured, which was more like a smoothie or even soft serve. My drink was watered down (not icy) and too sweet, so I went back and they gave me another with more ice and less sweet. I thought the sweetness was the same and there was more ice, but it still didn't look like what was in their photo. I also was hoping for a fresh strawberry taste, which this didn't have. The boba was perfectly soft and chewy, just wish there was a little more than given. Customer service was fast and friendly and the store was kept neat and clean.

Tiger Sugar has some of the highest quality boba drinks in the area! I know I can always rely on them to produce fantastic boba drinks that leave me wanting more. When you walk inside, they have dark modern vibes with bright lighting and plenty of space for seating. They also just announced a collaboration with Hello Kitty, so they have some cute pink decorations there that actually fit well. What is special about this particular location is the customer service. Tiger Sugar and several other stores in the area were having issues with their water, which means I could not get the original strawberry slush I ordered. The servers were extremely kind and offered me free snacks, suggested a similar drink for me to try (strawberry mochi), and upgraded my partner's drink to a large for free. They went out of their way to do all of this with no hesitation, which meant a lot to me. I was so so happy with my strawberry mochi drink, which is one of the most unique and delicious boba drinks I have had in a very long time. They layer the mochi on top, which has a marshmallow-like texture, and add pearls at the bottom. This is going to become my new regular go-to boba spot!

Not sure if the person who made our drinks made it right..? I ordered oolong latte with cream mousse and my bf ordered strawberry mochi with oat milk since he's lactose intolerant. When we got our drinks, the oolong latte didn't look like it had a cream mousse on top as a topping so I asked if this is what the mousse is supposed to be and the person who made the drink said it was just mixed in bc it's a latte, which seemed a bit questionable since in the picture it shows up as a topping but I didn't push it. But what was more critical was that the strawberry mochi didn't seem like it had oat milk! It really tasted like regular milk and altho we'd like to of course give the benefit of the doubt, my bf's stomach later confirmed that it probably wasn't oat milk. Tiger Sugar is overall a decent boba place but it seems like our boba wasn't made with very much attention to detail :(

My favorite boba chain from Taiwan! Notice I say boba instead of bubble tea, since their star product includes boba cooked in black sugar and milk, but really doesn't have a tea component. This does mean the sugar level cannot be adjusted for this drink, which I don't mind. I think their menu has been expanded to have more tea based options as well, which I imagine would be equally amazing and can't wait to try next time. The only reason for one star off is there is a bit of a sticker shock at $8 for a boba drink. Plaza parking.

I have mixed emotions about Tiger Sugar. Their milk tea options are quite limited compared to their boba competitors. The actually place is tiny, only 3/4 tables and it is meant for more grab and go which is fine. I ordered the regular Tiger sugar tea and it was incredibly sweet. The boba plus the pearls and the brown sugar drizzle on the sides of the cup is very overwhelming and there was no option to do less sweetener when ordering on the tablet. I appreciate how fresh the milk itself tastes and the option to do milk alternatives, but I do not plan on coming back unfortunately m.

I love this place. I love the flavors that they use and it's a very nice place to attend. I will come back

Hate to drop my rating... but a few things have transpired since my last review: -they added a convenience fee, which is mandatory if you are paying by credit card -the kiosk checkout automatically adds 18% tip so if you click too fast you will miss it -in general the place is not regularly wiped down despite lack of customer I do still like their brown sugar drinks. I tried their #7 which is with red bean and like it a lot. But with taxes and the convenience fee, a regular drink is pretty much $7 now. There is just too much competition in the area to have prices like this. Places like Tea-do have a modern vibe and have late hours. And Gong Cha has a lot more options. Many other bubble tea places also now have brown sugar boba drinks. Tiger Sugar is losing its competitive edge.

Since they specialize in one kind of drink it should be good and it is. Consistently good quality and nice people. It's a bit small of an area, but not really a big ordeal

Came here in a Saturday night, service was very quick and friendly. I ordered the Brown Sugar Boba + Pearl + Coffee Latte with Cream Mousse. The drinks were crafted perfectly. Love the creamy, slightly sweet and perfect balance of coffee flavor! The only thing I'd have to comment on is the pearls being softer than I'd like and not enough of the chewy consistency. Atmosphere was very chill, although there are not many tables here, so seatings is limited if you're looking to hangout.

Tiger Sugar in Rockville used to be my go-to spot for bubble tea, but the service has gone downhill. I placed an online order on a Sunday at 4:00 pm, thinking it would save time. The pick-up was estimated to be around 4:30 pm, but I received a text at 4:20 pm saying they hadn't even started my order and asked me to call them. I tried calling, but no one picked up. When I arrived, I was left standing there with no updates or communication about my order, we ultimately got our drinks almost an hour after we had originally placed the order. To top it off, we paid extra for crystal boba, but it wasn't even in our drinks. The lack of service and care has left a bad taste--literally and figuratively and we won't be returning to this location.

HORRIBLE EXPERIENCE. the man who worked on 9/17 has the worst attitude. so it was my first time and i was happy to see that we can order on the kiosk because you know sometimes i like to take my time to order. (since im new to this place) ANYWAYS i asked the guy where i can find the passion fruit tea and he just said "series". like dude, i work in hospitality and we have kiosks as well (MIND U NO ONE WAS IN THE SHOP) get off your phone, come around the counter and help the paying customers. little tip: make sure your guests feel welcome. never coming again

I ordered Black Sugar Boba Milk And Pearl With Cream Mousse. In my delicious drink... was an unexpected SURPRISE

This has to be the most consistently disappointing boba tea spot I've ever spent money at. The last time we went in, our orders had to remade. I got a matcha boba and it tasted like nothing? How is that even possible? The most recent visit it was a completely empty store and we went for the same brown sugar milk boba and matcha and unfortunately walked out before trying it. Both ended up in the trash after a few sips. Not sure what's happening here but it wasn't always like this. At this rate, they are sure to lose customers.

If you haven't been here yet and you enjoy bubble tea, I don't know what you are doing. Get their brown sugar milk tea, highly recommend.

HELLO KITTY COLLAB?! Uhm HELLO I'M THERE. I'm a sucker for all things hello kitty and boba of course, my two favorite things. We had to drive an hour for this but it was well worth it. Thank you to my mans lol. Thankfully there wasn't a crazy line since it was close to closing already. The place was very nice and clean. I'm used to tiger sugar back home only having their milk drinks but I didn't know they also have fruit teas which I was happy about. I ended up getting their Vanilla Black Tea with Boba which I've never heard of before. My boyfriend got the Brown Sugar Boba with Taro Pudding. They both were delicious and tasted like dessert in drink form. The boba was so soft and chewy and perfect. I wish I had gotten the pink HK cup but that just means I'll have to be back ;)

Worker greeted me nicely as soon as I came in and everyone worked together quickly to get my order out! I have been ordering for awhile and have never had a bad experience or long wait

Came to get the hello kitty collab! Ordered the regular tiger sugar from the kiosk. The staff is pretty friendly and greet you, although they don't necessarily have to help you with your order. The inside decor wasn't as elaborate as other locations with the hello kitty decor but it was still cute. I'm glad they still had the cup holders but I did notice they had a sign saying they were sold out of something hello kitty related. Only thing my friend and I wish was better was the ice level. The drink was luke warm and the boba was too warm, but I guess that's how you know it's fresh. Next time, definitely asking for extra ice.

Solid and consistent brown sugar milk tea. Don't expect any other fun fruity flavors. There's only different variations of their classic brown sugar milk tea drink. Rlly good tho and fast service. I would def recommend the Black Sugar Boba Milk, Pearl and Coffee Jelly with Cream Mousse. It's like the classic flavor but just with coffee jelly in it. Not too sweet which I like. Just wish there were more adjustable factors like ice or sweetness!

This is my go to shop for teas they're so good and the customer service is spectacular! Nice and clean store with a chill atmosphere.

I should've had my drink immediately, instead of wait until later into the day. I was bummed because I knew this was my fault and my drink would have been soo much better had I drank it sooner. I'm sure the flavor was delicious though! There were so many options I wanted to try, but I decided to go with their classic drink just so that I had a baseline to make a comparison to other Boba tea places with a similar flavored drink. Inside was pretty packed, probably due to how great their drinks are. there wasn't a whole lot of space either. The line to order your drink was a little cramped alongside the back wall, and there wasn't much space to wait considering how busy they were at the time. However, me loving tigers, I digg the tiger vibes in there!

i like this place. it's on my way home from class and is a nice treat. i really liked their coffee slushy and hope they bring it back. i get the brown sugar boba + pearl milk with cream mousse and light ice. i personally enjoy that you don't have much interaction with the workers because im always so exhausted after class. it's a small shop and has maybe 3 places to sit but i always take my drink to go. they used to host a cars and boba sunday nights in the parking lot, really miss that event

Tiger Sugar is at the top of my list for delicious boba. Im happy that they branched out to Montgomery County. Less travel time for me. They are a located in the Federal Plaza Shopping center. I say get here early as parking is hard as it gets later in the day. Lines to form fast outside, but it moves fast. Great and fast customer service. I order the usual. Just as good, as I had it at their Ellicot City location. Boba pearls were fresh and it did not upset my tummy. Ill definitely be back. They are located next to Sallys.

There is a real cult following for Tiger Sugar bubble tea. I wanted to see for myself why this bubble tea is so popular? I am a fan of tigers and the black and gold interior with cute stuffed tigers is very attractive. The manager told me they will be selling stuffed tigers in the coming months. There was a large crowd waiting for bubble tea, especially for a Monday afternoon, but the process for ordering and getting your tea only took about 5 minutes. Everyone, but one customer was masked. I would have really appreciated someone working there were to ask that person to wait outside, if they wouldn't put on a mask, but that did not happen. The manager was very personable and attentive. I told him that I was ordering one of the more popular drinks mentioned in the Yelp reviews and he agreed it was very popular. I ordered the black sugar,boba milk,and chocolate malt with cream mousse. Truthfully, I was not a fan. Maybe, I ordered the wrong drink? But, my drink was bitter and I did not taste any cream mousse. I would like to go back and try other drinks. For now, I will probably head back to one of the other 11 bubble tea places in our area.

I could not contain my excitement at Tiger Sugar opening up in Rockville. Now I don't need to drive to Ellicott City to get my favorite brown sugar boba drink. To be honest, brown sugar boba is not usually my jam. At other places, I find it to be too sweet for me, but at Tiger Sugar it's just right. The Ellicott location had a drinkable mochi option (can't remember if that's exactly what it's called), but this Rockville location said they don't have it yet. No big deal! I'm giving them 5 stars because they nailed the perfect boba in my opinion. I do wish that the portions were larger and/or put less ice. I can finish my drink in about 5 big gulps lol. Nonetheless, 10/10 - highly recommended.

I love coming to tiger sugar, not sure why i don't go more often! The place is small but no one really sits down and drink there, so it is not too bad. The drinks are always good, a bit too sweet in my opinion but I don't complain since I love sweet. I tried to mochi one instead of the signature drink this time and I like it. My husband got the mango sago and he really liked it too.

Waiting for the Grand Opening of Tiger Sugar in Rockville, MD. The line is growing as they are giving away swag and other prizes. It was a very controlled crowd. It's a beautiful location, with modern equipment, a lovely colored posters. The drink I ordered, the Brown Sugar Boba pearl with chocolate malt and cream mousse. It cost $5.66. It was pure deliciousness. I enjoyed it a lot. They also gave me a Tiger Lanyard and a Tiger Milk Cream dessert egg roll. It a perfect addition to this shopping center, right close to a great dessert. I think a drink from Tiger Sugar and a cookie from the nearby dessert shop. Could be a match made in dessert heaven. I'd highly suggest you check out Tiger Sugar.

Quick in and out. I ordered the taro pudding via kiosk (only one) and only took a few minutes to get my order. Limited seating, little to no interaction needed with the employees, convenient location within a shopping center. The consistency of my drink could have been thicker, but overall my drink was good and I was happy with the quality of boba.

Love the boba here! If you're an introvert, you'll love it here since you're ordering on the kiosk yourself and don't need to speak to anyone. My go to favorite is the #2. Wish they had an option to do no ice, but light ice is still okay. Also love that they still have hello kitty cups!

So glad to finally have one in Rockville! Tiger sugar is known for their brown sugar milk teas with the signature Tiger stripes! Their brown sugar boba series are the best in town! Go for their signature number 1 or if you're Filipino, you may get a real kick out for their number 3 - they add chocolate malt which makes it taste like ovaltine/Milo. They also have some snacks there which I can't wait to get when I visit next. I'm intrigued and want to try the egg roll and the popcorn! Anyway, definitely give them a try! I would go during the weekdays when most people are at work to avoid the lines. Otherwise, it may be packed for a while :). Anyway, definitely give them a try!!

My first visit here. The tea was very fresh, but it's not worth the cost. Tiger sugar is the highest priced boba I've bought and similar flavor profile as competitors that charge less.

This is my favorite bubble tea place in the area. I have tried many bubble tea's around DC and Bethesda/Rockville area and I can honestly say that this is a treat for me. It's almost like a dessert, so if that's not something you like then maybe pick somewhere else but if you're into sweet bubble tea, this is the best I've tried will definitely be going back when I need a little pick me up and even though the price point is a little steep. I definitely think it's worth it. We tried the brown sugar and the mango mochi, and they were both really great I would recommend to anyone.

I love tiger sugar! It's in my opinion, the best boba ever. Super creamy and delicious.

I went on their opening day and haven't been back since. There was a lot of hype, but I was very disappointed with my drink. You're basically paying for a carton of Horizon milk with a bit of brown syrup sugar and boba. Not worth the price but good to experience it once I guess.

This place is located near the Trader Joe's and the Microcenter in Rockville. Not my favorite center to be in because the traffic is horrendous most of the time, but what can you do? I came by because I heard so much about this brand that I just had to try it. It is a small place and you only come here to get take out. They make it quickly and you can just grab and go. They are nice here and they helped me navigate the menu because it all looked the same to me. I guess I am at the stage where I am bubble tea fatigued. There are just so many bubble tea places in Rockville! Way too many now. Anyways, this brand brings something else to the table and that's why it is popular. You get the more gritty type brown sugar that is then slathered along the side and you need to shake it so it incorporates. The taste gives it something more full bodied, which I think pairs nicely for the colder weather rather than light and fruity for the summer weather.

Is it worth the hype (and the $6)? Based on the lines stretching outside the door, the customers buying multiple teas to go, and my daughter's opinion, I'd have to give it a qualified "YES." The tea was strong, sweet, and creamy, and featured two different sizes of boba. Unfortunately, they don't offer any fruit-flavored options, but the owner says they're planning to. Shake it up if you want a smooth, consistent blend, or you can do what my daughter does and go straight to the bottom of the cup for an intense initial jolt of brown sugar and boba.