KC Z.
Yelp
What happened to this place? I've been going here ever since they had the location over on ford road in Detroit. I was so happy when they opened this one in LP. Usually, Angel is our server. He is the best and probably the only good thing left here. The food is declining in quality also. Yesterday, my mom and I went there for lunch with my two kids. First off, I have two kids, and I had to get my own high chairs for them while one girl told us to sit whereever and walked away, and another worker was sitting in the front booth on the phone. Then this is where the magic happens. the girl taking the drinks had a horrible attitude. "Something to drink" was her first words to us. My mom got an iced tea and I ordered a diet. My son got a sprite. 5+ minutes later, some other girl brings our drinks. She goes "Coke?" I was like that's mine, but is it diet? I can't have sugar. She said "I don't know, she got the drinks not me" and then just set it in front of me.. wtf? My moms iced tea had TONS of white stuff floating in it, and was so cloudy you couldn't even see the straw inside the cup. Also, had to ask her twice for straws. Especially after realizing my coke (which was NOT diet) had a huge chip in the glass where I would have drank it from.. not cool. There's no way she could have missed that, she just didn't care. So my mom told her about the iced tea, and she got an immediate attitude and says "k well do you want something else to drink or not?" So my mom asked for a diet. 5 minutes later, she comes back and says "here's your water" and just sets it down. ?? My mom says, water? I ordered a diet, sorry! So she went and got it, set it down, and with the worst look on her face "you ready to order?" At this point, I honestly considered walking out. And I have never once done that. I'm a waitress myself, you literally work for tips. Your tips reflect your service. And that's how you treat the people that basically pay your check? I've never in my 10 years of serving, ever seen someone with such a bad attitude, and if I did, they were fired immediately. She got our food wrong too- my son is 3 and very picky. I got him 1 hard taco, with lettuce and cheese only. When the food came, His taco comes with tomatoes, and maybe 4 or 5 little shreds of cheese. I'll also add, that cheese is .25 extra. So they should Atleast do a better job with that. My son almost didn't eat his food because of the tomatoes I had to pick out. I would have sent it back, but never seen her after that. She came and checked on us once, when she brought the bill, Ofcourse. And then acted like I was an inconvenience to her for asking for another coke? Sweetie, if you hate your job that bad, you should probably find a different one. Marissa- get better servers!! People who actually enjoy making your customers happy and want to come back. Your food is amazing and you should have servers just as amazing. After this experience, I won't ever come back to Tijuana's. Which is a shame, because I always loved their food and salsa. But being a server and manager myself, I just can't put up with service that is basically degrading. I've never felt so unwelcome in a restaurant in my entire life. Hopefully Marissa and the owners actually read this, and update their staff. Cuz I know Angel can't work all the time as much as we would love him to!!!