Kiran S.
Yelp
In my opinion, and based on our recent experience.
Our favorite go-to for quick, mainstream Indian food (not the authentic kind). Been ordering from there for several years now. Taste has been consistent to where we have kept coming back. Most recent order, however, was a disappointment. Methi Malai Curry was too sweet; Southern Curry, which typically has a bit of of a burst of flavor and zip, was watery and tasteless (despite requesting "Hot" while ordering, there was zero taste of chili heat or spice). The Samosas met the mark as usual; however the green Chutney was too watery. The Chicken Tikka Taco was a write-off as well - too sweet due to the mango chunks in it and no other taste to compensate.
Overall, disappointing fare this time; don't know if cooks or recipes have changed - ordered via GRUBHUB, who like other food delivery services, jack up menu prices substantially (on certain dishes), in addition to charging delivery fees, etc..a nice bit of padding for themselves IMO and in my experience!
The shining light in all this was the excellent response and service from the owner/manager, Sarika, who without question, took my feedback, thanked me for it, and promptly offered to refund the Southern Curry cost without question! Kudos to her! Similarly, as I had ordered via GRUBHUB, I was asked to contact them to secure the refund - again, Angel (?) at GH was superb. No questions asked, promptly refunded the amount of the dish. Great customer-mindedness throughout. Plan to return in anticipation that this experience was an anomaly.