Tim Hortons

Service was great but donuts stale. You need better lunch options. The owner needs to go to Tim Hortons in Canada and see what Tim’s should be like.

The assistant manager was SO RUDE AND DISGUSTING. I opened my bag of donuts after pulling off from the drive through, and a literal ROACH crawled out. I went back inside to inform the assistant manager about what I experienced, and he just shrugged and walked away and started assisting the next customer. NEVER coming back here again!!!!

I stopped going to Tim Hortons in Ga and the only reason is every time I order 2 plain bagels with cream cheese I barley get cream cheese I don’t think I’ll ever come back to this location

I've gone here a good bit. I almost always get the same thing. Usually it's fine but occasionally there are mistakes. Today I got my croissant breakfast sandwich and it was missing the top half which is just not acceptable. I've had a few minor issues here and there but this one really got to me.

Came across this place through Google maps, happened to be in the area, and I’m glad I stopped in. The coffee was perfectly blended and the sandwich flavorful. Ordered a caramel macchiato and the croissant, egg, and cheese; both delicious! It was all reasonably priced. The only thing I did not like was the set up inside. The tables were too close to each other for my taste. it’s a small space, and it feels crowded when there’s more than two people ordering at the counter, which is three steps away from the tables.

lol. listen, we were there at 11:30 pm we waited so long ended up getting our order at 5:50 am (obvi, long line. new workers. nbd) croissant was burnt. mocha latte was gritty and not great. hot chocolate was a similar deal, but better than the latte at least. Timbits were the best item we got lmao. just doesn’t leave a great first impression the guys that handed out the menu and the girls directing traffic were all super sweet though! didn’t interact with the window workers much, but I’m sure they’re cool too.

I would rate this place a zero but they did not give me that option that is why there's only one star. There was next to nothing on the menu some of the items that they are supposed to have was not available... The person of the counter barely said two words and gave us no explanation nor did he volunteer any explanation to why certain items were not available .. My wife and I had the breakfast sandwich and it was absolutely disgusting. It was not hot and sausage tasted like rubber. Took one bite and threw the rest away.

I like the coffee and donuts but was disappointed in customer service this last time. They promptly said that they were closing in three minutes when we pulled up to the drive thru. I had no idea their hours, but I felt like it was unnecessary to tell me that when I was I was there during business hours. They made the coffee I asked for and it was good. 🤷🏼‍♀️

Yesterday, was my fourth time of visiting Tim Hortons, and my last! The first week that Tim Hortons was opened it was just absolutely a lovely extravaganza to visit, with all the greetings and fanfare. My latte was perfection. The last three times I've visited, have been complete disappointments . Each time the quality of coffee and service was substandard. This last time, my experience was a horror! I walked in, see to a very large man behind the counter with a visor on his head. There was no greeting, no asking if he could help me. As I made eye contact with him, he lowered his visor over his eyes, and said nothing. After a few seconds of looking at him, face to face, inches away, waiting for some recognition and wondering if I was invisible, I finally said, "Hello." There was no response. I then asked if he had decaffeinated expresso. He said the only thing they had that was decaffeinated was coffee. Then I said, "I would like a small decaf. coffee." He repeated, "decaf.coffee." "What size?" Honestly, I thought he was trying to prank me! I watched as he got the coffee and turned toward me at the counter. He put it down in front of me, said absolutely nothing, turned and walked away. I paid no attention to the ambiance of Tim Horton's since the silent, mysterious man behind the counter set the tone by being disrespectful, and actually quite scary!

We had a fantastic experience at Tim Hortons during our visit to Columbus! The employees were incredibly friendly and sweet, going above and beyond to make us feel welcome. While there weren't many items in the display case, the staff reassured us that they could make anything fresh within minutes. We tried the Timbits and chocolate vanilla donuts, and they were perfect--fresh, soft, and generously filled and topped. It was so good that my kid begged to come back every single day of our stay! I really hope we get a Tim Hortons in our area soon. Highly recommend!

Yet again ignored at the drive thru while asking for a response in the mic, others in the other line got attended to immediately. Not going to try them again. too many other options...

Never been, let's give it a try! App wouldn't work for me, it said I registered in Canada. Never been. Paid extra for cream cheese : No extra cream cheese! Ordered a hot Medium Gingerbread Oak milk Latte : Got a non-flavored lukewarm latte. Don't think I'll come back. Deletes app.

GOOD FOOD! This is the best donut place in veterans Parkway bagels delicious Honey crueler delicious English muffin. Delicious. Orange tangerine delicious

She said it was the best croissant in Columbus...I can't argue with her... it's that gpod!!!

Great service and coffee - Purchased more to bring home. Wish there was one closer to home

After the initial hoopla over the grand opening subsided, we stopped in to try it out. We ordered at the counter, only a couple of donuts and some coffees. The pickup system needs work. Multiple customers wondered if their orders were actually coming out. Three workers were unable or unwilling to answer questions from three customers over the length of time to receive orders. The pickup counter was disorganized. Two customers complained of coffee getting cold while waiting on donuts. Come on, it's donuts and coffee, you were not crowded at all at the time of visit, yet a manager-type was disconnected from the service area while several young workers milled around doing literally nothing. One worked turned away from a customer and went to sip on her own personal beverage. This place is a disaster. I counted 13 workers behind the counter, many just running into each other. Too many workers! Especially since a few of them were just standing around. This place is also a nightmare to access from the highway. We won't be back, ever.

I stopped right at the drive thru entrance on arrival. Took forever. The blueberry muffin was terribly dry. The ice coffee was mediocre at best. The time from the start of the drive thru until the moment both items reach my hands was 24 minutes and 49 seconds. Absolutely terrible. I'll never come back.

If you haven't tried the Brown Butter Carmel coffee, make sure to pick up a cup today! Absolutely delicious! The donuts and coffee are hands down perfect, we have been ordering their coffee and donuts for meetings and Everyone loves them! Great service, and the atmosphere is relaxing!

As far as coffee goes, do not waste your time or money. You can get a far better cup of coffee/latte at basically any decent gas station that has a fresh pot ready made. The egg white bites..DO NOT RECOMMEND!!! They were the consistency of the inside of a golf ball. No flavor at all. I was extremely disappointed in the food, coffee and price for the quality of product. I will not go back.

I love their orange tangerine refresher. Also the Timbits. I haven't tried their breakfast sandwiches,

Great Food and Coffee. I highly recommend the maple waffle breakfast sandwich and original IceCapp. I hate the fact I have to wait until last next year for pumpkin spice donuts to return. Their regular coffee is best of any coffee shops in town. It makes Starbucks coffee taste like overpriced muddy water, of course most convenience store coffee beats Starbucks. Very friendly staff. Only con, after 5pm it seems the mobile order printer seems to clockout before the stuff. Expect a wait.

Stopped by for a dozen glazed doughnuts 06/23/23. The lady behind the counter said we don't have glazed doughnuts. What kind of doughnut place doesn't have glazed doughnuts. Mt first and last visit to this establishment.

We can't wait to go to the store on 74 highway in Tyrone Georgia. My wife is also from Buffalo said she can't wait to get a dozen of peanut donuts . She said that the girls she works with never had one .I'm hoping they have them here like they do in Buffalo keeping my fingers crossed they have them

Service was slow, and the order was poorly prepared. I received a bagel with a smear of cream cheese on 1 side of the small bagel and none on the other side. Stick with Starbucks, and you'll be satisfied.

We have been here previously for the timbits and donuts (we also got the nitro brew and nitro refresher) which was alright. For this particular visit we went through the drive thru as I really wanted to try the ice cap. Didn't care to get donuts again to be honest as it was just too hot out. Drive thru wise ordering and pick up was straight forward and fairly quick. The only things that took a while was the person in front of us who felt the need to have a full blown conversation with the employee at the window. The drinks were at most ok as they were at least cold. I'm a bit surprised with the whipped topping. Whatever they use it doesn't melt quite the same and it was fairly thick. Probably to make up for the watery consistency of the rest of the drink. On the upside it wasn't overly sweet like some specialty coffee blended drinks would be. The nitro cold brew also seemed pretty watered down as far as flavor which was interesting as the drink did not come with ice to begin with (on a separate note, is ice something you're supposed to actually order when riding a drink?)

This place is awesome. Hands down Tim Hortons has the best coffee. If your from Canada, as my wife, you appreciate the food and coffee. We drive over an hour just so she can have something from Canada. The service both times we have visited was very friendly and the food was spot on.

I hope this is a one off experience. I went in and placed my order. There were 2 individuals behind me who approached the counter. All 3 associates came up to the 2 individuals and began a discussion about things not relating to work. The individuals were not customers. It was a full 2 minutes before they began working on my order and then it was incorrect. It was incorrect because they weren't focused on there job. There is a failure at the corporate, regional, and store level here.

Tried twice not impressed. The last employee we had contact with was rude. The simple order was not correct. The food does not taste fresh.

Very disappointed, needs new management. Someone that's capable of running a fast pace environment. First couple weeks after opening was amazing. The last three times I've been there have been horrible from giving me the wrong order to even the employees complaining that they are ready to leave. This morning I sat at the drive-through order speaker and after two cars from the other lane went I pulled up to the window I told her I needed to order and what happened so she asked what I wanted and told me the croissants we're going to take five minutes before they were ready that I needed to get out of the line. Someone isn't doing there job and keeping things ready or they wanted me to clear the window so they didn't have to take the time to wait for my order. I will not be returning ever.

The place was buzzing. The ambiance seemed to be good. The service was alright. The food lacked big time. The muffin was not cooked, nor was it hot. The hash brown was extremely cold. The biscuit itself was barely warm. Not going back until something changes. And probably won't go back because of the traffic pattern flow is awful.

I expected something better in terms of donuts. The only good donut is the Boston crème. Golden donuts, Duncan and Krisna crème are much better. Been there twice and the folks cannot answer basic questions. They need to be trained better. Nice looking store.