Tim Hortons
Coffee shop · Williamson County ·

Tim Hortons

Coffee shop · Williamson County ·

Signature coffee, donuts, breakfast sandwiches, iced caps

Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null
Tim Hortons by null

Information

16201 Ranch Rd 620 N, Austin, TX 78717 Get directions

$1–10

Order delivery
See Menu

Information

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16201 Ranch Rd 620 N, Austin, TX 78717 Get directions

+1 512 777 1933
locations.timhortons.com

$1–10 · Menu

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Last updated

Oct 26, 2025

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Canada Restaurant Chain Tim Hortons Is Opening in Austin, Texas | Eater Austin

"This forthcoming Round Rock location at 16201 Ranch Road 620 will be the first Austin‑area outpost for the Canadian coffee-and-doughnut chain. Permitting records indicate construction began in June with work slated to finish in September, and a company representative told Eater the store is aiming to open in the fall. The opening is part of a county-specific expansion led by parent company Restaurant Brands International and local franchisees Jim Kolkhort and Richard Santowski—experienced Burger King operators who will oversee Williamson County sites and plan to open about 10 stores in five years, with potential nearby sites including Georgetown, Leander, and Cedar Park. The brand is known for its coffee, Timbits (doughnut holes), breakfast items, sandwiches, wraps, and chicken strips, and typically offers both drive‑thru and dine‑in service; the company already added Texas locations in Katy and Houston in 2022 via another franchisee." - Nadia Chaudhury

https://austin.eater.com/2023/1/9/23546382/tim-hortons-round-rock-opening-austin-restaurants-coffee-doughnuts-timbits
Tim Hortons

Siri C.

Google
First Impression Stopped by Tim Hortons to grab a cold coffee. I’ve visited this location a couple of times, and it continues to be a pleasant spot to relax. Food & Drinks The cold coffee is refreshing, tasty, and very reasonably priced. A great option for a quick, affordable pick-me-up. Service & Ambience What I really like about this place is the outdoor seating with a nice road view. The area feels calm and peaceful. The area has a calm and peaceful vibe since it’s away from busy commercial clusters. Parking is convenient, and the floating crowd is steady but not overwhelming. Final Verdict A cozy and budget-friendly spot to enjoy good coffee and peaceful surroundings.

Liz “.

Google
Tim Hortons – The Best Customer Service Ever! I have nothing but amazing things to say about the staff at this Tim Hortons! They are some of the kindest, sweetest people I’ve ever met. Every single one of them went above and beyond, even coming out to the front to chat with us, making us feel genuinely welcomed. I’ve never had such an incredible experience at a coffee shop before! The atmosphere was warm and inviting, and the positivity from the staff made my visit unforgettable. This location has officially become one of my favorites, and I will always come back. To management—please take care of this amazing team because they are truly special! If you’re looking for great coffee, delicious food, and a place that will brighten your day, I highly recommend stopping by. You won’t be disappointed!

Firoz O.

Google
We were pleasantly surprised to see a brand new Tim Hortons in Austin! The place is sparkling clean with a fresh, welcoming vibe. The staff were friendly and quick with our order. The menu has a few differences compared to the Canadian locations, but still offers the classic favorites we love. Great spot for a quick coffee break or snack—definitely coming back

Naveed S.

Google
We got a feta, egg, and spinach pastry, and a garlic and herb one and they were both pretty good. We also got donuts, but when we took them out of the bag, all the icing on the donut was stuck on the bag. This happened to every single donut we got. We also got an iced mocha latte which was good too. The lady at the register was nice, it took a while, but they were busy so understandable. The atmosphere is very nice though, the interior is nice and clean, and there are lots of places to sit and eat. The location is also perfect.

Alyssa P.

Google
This was our first time trying Timbits and we were so impressed! The sprinkle ones were a huge hit—my son usually doesn’t even like donuts, but he devoured these. We also tried the chai tea lattes, which were cozy and perfectly spiced, and my husband loved his hot coffee (he’s picky, so that says a lot!) Great first experience, we’ll definitely be back.

Raquel G.

Google
I had such a great experience at Tim Hortons! The Hot Cocoa Muffin was absolutely delicious, and the donut was perfect—fresh and flavorful. The Iced Mocha Latte really stood out; it’s honestly better than what I’ve had at other coffee spots. The Peppermint Hot Chocolate was amazing—so rich and tasty! The atmosphere was welcoming, with plenty of plugs available for charging devices. On top of that, the staff was very friendly and made the visit even more enjoyable. Highly recommend stopping by!

Kalyn B.

Google
Loved their iced cap & double-double! The breakfast sandwich was pretty good too but interestingly there was no ketchup at the cafe. There were no donuts left so I ended up just getting 2 that I wasn't interested in. We got our double-double after we finished everything just before we left. The place was overcrowded on Sunday around 11.

The TX E.

Google
Tastes like the original Canadian Timmy’s! Got the iced cap, a double double, 2 donuts, and a spinach egg biscuit. All of it was delicious. We live about 30 minutes out and were extremely skeptical that it won’t be as good or taste as good as the original and we were wrong! It tasted exactly the same. Unfortunately when we got there. There was not a lot of menu items available. I’m not sure if they were just sold out in general or they didn’t carry everything the original Timmy’s does. Also for a franchise the location was very busy when we went. It was packed. We sat and ate inside. The interior and exterior is all very nice and clean.
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Danny B.

Yelp
No thanks Canada! I love you, but I'll keep my Dunkin. I've heard of TH for years, always wanted to try it. I was excited to see there was one near by. I ordered my usual that I get from Dunkin: -Bacon, Egg and Cheese Bagel -Hashbrowns -Caramel Iced Capp ( Dunkin - Caramel Frozen Coffee) Dunkin is far superior with all of those! It wasn't bad, just I wouldn't go out of my way for it, it was all kinda bland, and the Iced Capp was odd, too sweet (that is weird for me to say, I love sweet) no coffee flavor at all, and a weird hazelnut flavor I think. Also, I wanted to try the Strawberry Cheesecake Muffin, but they gave me a plain blueberry muffin instead.
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Angela B.

Yelp
Popped in as I've never been to a Tim Hortons. Got a coffee and Boston crème dounghnut. Inside was quaint and tables a bit dirty. I sat long enough to enjoy the donut and took the coffee to go. Ordering coffee was a bit interesting as they do a one to one ratio for sugar/cream. So if you get 2 sugars, it'll be 2 creamers with it. Vs saying 4 sugar and 2 cream. FYI I would go back if on that side of town to try other breakfast items.
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Delores L.

Yelp
Today I was back at Tim Hortons to try their matcha iced latte and some donut holes. The latte had robust matcha flavor without being teeth-chattering sweet. The vanilla timbits were cake like whereas the chocolate timbits were more dense. The latte complemented the donut holes...yum yum! Ally, my server, was super helpful in making suggestions for my second visit. Her suggestions were spot on. Sometimes when you to a place a second time, you notice new things. I was pleasantly surprised to learn that Hortons has its own personalized wallpaper. I also noticed a special needs table. Such a nice touch. Nice dining experience! Cool vibes...
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Sheila L.

Yelp
Ok this is the second time in two days!! I came in for the pumpkin muffins and donuts!! It's really tasty and the staff is so helpful and my friend who bought the muffins.. they threw in a free donut!! Ooh.. I love the pumpkin donuts!! Now the pumpkin muffins have that creme on the inside!! It's the best I have tasted! Better than other cafes!! It's quaint and definitely have a Canadian vibe with the hockey stick door handles and the Canadian flag on their ads. I will be back to see how their drive thru is next time maybe... I dunno cause the folks inside are so sweet!!! Definitely a great experience!!!
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Wendy Q.

Yelp
I enjoyed the Timbits and the Vanilla Iced Coffee latte, then we followed with the chocolate donuts and the Sausage, egg and cheese breakfast sandwich. All of them delicious, people were super friendly and as for the ambiance, I did not eat in there but will try the next time
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Michelle W.

Yelp
I was thrilled to see a Tim Hortons opening nearby, as the last time I enjoyed their food and coffee was during a trip to the Houston area. Since I don't get to Houston often, having one closer is such a treat. I've been a fan of Tim Hortons for years, especially after visiting their locations in upstate New York and Canada, so I couldn't contain my excitement. FOMO was real. Today (Saturday morning), I woke up extra early to try to avoid the rush. You know how newly opened spots are usually packed. I arrived around 7 a.m., and to my surprise, there wasn't much of a line at the drive thru. The staff was friendly and cheerful, even that early in the morning, which made the experience even better. I ordered donuts, Vanilla Chai latte and hash browns. I had to get the new blueberry sour cream and coconut cream donut to try. I had bites of a few of the donuts and it was delicious. The coffee hit the spot, the donuts were fresh, and the hash browns were perfectly crispy. The location is easy to find, right off 620, and the whole process was smooth and quick. Be sure to download their app so you can see what they have to offer and it even offers the option for pick up. I have not been inside, but the app doesn't give an option to dine in when ordering so maybe it's a to go only spot. Timmies has always been a favorite of mine. Looking forward to many more visits! I am so glad we have one in the Austin area.
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Briana N.

Yelp
I had only ever heard of Tim Horton's when talking about Canada related things, so imagine my surprise to hear a location had opened up in Austin! The location itself is on the smaller side, but there are still a few tables if you want to hang around and work. (I believe they also have free Wi-Fi.) The workers do not seem like they want to be there though lol. But they were still polite in getting our orders and everything. I got the vanilla cold brew and it was a lot sweeter than I expected. But I liked that because normally I don't like cold brew and I like my coffee really sweet. Prices seem pretty reasonable and if you do the survey on your receipt, I believe you can get Timbits on discount!
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Alex V.

Yelp
Tim Hortons is a famous Canadian chain similar to Dunkin Donuts and this is their first store to open in the area. Having never been to one before, I was excited to check it out. The store was just built from scratch this fall so it looks great, and while it feels pretty small inside they still manage to fit eight small tables inside including a couple bigger ones, an ordering counter with display case, and single-person bathrooms. Plus outdoor seating on the front patio with umbrellas! Of course most of the traffic will go through the drive-through, and there are plenty of options when it comes to coffee, doughnuts, and breakfast sandwiches. I got myself some Tim-bits which are doughnut holes that are merely okay, and a seasonal peppermint mocha coffee that was pretty enjoyable once I made them add 4 more pumps of peppermint. The default didn't have any peppermint taste, so I suspect you have to ask for more pumps of anything when it comes to flavored coffee. Frankly, I might have rated things three stars except the employees were so darn friendly and welcoming. Service was fast and accurate and if they stay this nice all the time then I'll find myself coming back since this is a convenient location right on 620. I recommend using the app for good coupons like a free drink with your first purchase!
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Chris H.

Yelp
The Canadian titan making it's debut in Austin. Drive thru and small sitting area with tables inside and outside. Limited parking in the area, but with overflow nearby. Good for a drive in or a quick pop in and out. Best not to linger. Mass chain donuts and coffee along with soups and sandwiches. Staff are new opening crew trained by corporate, seemed friendly at the soft opening. Iced coffee is legendary. Double double is iconic. If you found Starbucks to be a bit too bougie... This is the blue collar Canadian answer.
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Bob S.

Yelp
I'm originally from Buffalo, NY and Tim Hortons is a staple up there. It's so good that you go there no matter how far away you are. When I heard they were opening one here, I couldn't wait. I was dreaming of peanut stix again. Just tried it and what a disappointment. No peanut stix, and the donuts I got would make Timmy cry. I guess he could have soaked up his tears with them as dry as they were. I couldn't even eat them. I've had much better donuts from 7-11! Tim Hortons up north would close before they served anything as bad as I got here in Round Rock. SO bad. I ordered a mango pineapple drink and it was no better. Tasted like pure coconut. No mango or pineapple at all. They seriously need to change the name because this is NOT a Tim Hortons! Not even remotely close.
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Jerry E.

Yelp
A little difficult to see the sign through the trees, and ongoing construction. So be attentive if its your first visit. Staff was very attentive and got our order in a good amount of time. Doughnuts and coffee are good and fresh. I got Croissant with Whipped Cream and Nutella. My wife's new favorite coffee.
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Yesenia A.

Yelp
Service was not good and our breakfast was cold. I spoke with manager and he said that is how they serve it and walked away. I looked at my partner and we walked away to avoid getting upset about it.
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Elyssa D.

Yelp
I am so excited to have a Tim Hortons nearby! I was a little bummed to hear they do not have decaf espresso but I still grabbed an iced vanilla latte. We also got a snowman vanilla cream donut, 10 chocolate glazed timbits, an m&m cookie, and an iced chair latte. I did not like the m&m cookie. It tasted like a biscuit with a smidge of chocolate. The vanilla latte was good, simple, with no complaints- although I do wish it were decaf.. The snowman vanilla cream filled donut was so cute but a huge bummer! My son loved it but he's two... the dough was a bit on the stale side but the biggest issue was that it is supposed to be a vanilla cream filled donut and the amount inside was the size of a small blueberry. Even on the skimpier side of fillings, that's not remotely filled. The chocolate glazed timbits were tasty, I've never had donut holes that weren't standard glazed so that was exciting! I am not too fond of the iced chai- it tasted like cereal milk. They did forget our food items for quite some time. I'm not sure where the mixup happened but I'm sure it's because they're new. They threw in a few extra snacks to make up for it so that was pretty nice. There is plenty of parking and a whole bunch of seating inside and out. It's a nice spot to grab some breakfast and a drink whether you're on the go or want to take a seat and enjoy it.
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Theresa C.

Yelp
Where do I start. I got a coupon in the mail several days ago...I decided to give them a try on my errand day Saturday (today). We pulled up waited a little less than 5 mins at the order kiosk...after numerous apologies for the wait, we finally ordered. We pulled up to the window and yep waited again as we watched the chaos through the window...I actually wanted popcorn while watching honestly...the chaos was something I have never seen before....finally our 2 sandwiches came out and they forgot we ordered coffee...not kidding.....they gave us the coffee finally then as we were pulling away they yelled "STOP" that coffee has sugar in it!" So we handed the coffee back and out came mine (I ordered a med iced coffee with 2 creams) what I got was MILK...waaay too much cream. Then as we pulled away and unwrapped our breakfast sandwiches mine was cold and my hubby's was burned. I don't know anything about this new location but you may want to hold off going until they get it together...we were SUPER disappointed. Gonna be a looooong while before we return to this location. Really disappointing.
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Annabelle G.

Yelp
Honestly the worst donuts I've ever had and a horrible experience overall, would not recommend. Friends and I went as we heard this had just opened and they got our drinks wrong twice and the donuts just tasted stale. My friend's Boston crème donut didn't even have any crème in it?? I assume this chain is better in Canada but would not recommend the one down here LOL 1/5 food - got a seasonal latte, chocolate glaze donut, and honey cruller. The latte was like drinking straight syrup 1/5 service - they seemed annoyed we had brought our drinks back, gave up the second time 1/5 vibes
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Wes E.

Yelp
O Canada! It makes me irrationally happy that there is now a Tim Hortons in Austin, even though I've never gotten the chance to visit one of them before today. The coffee and prices are on a par with Dunkin' (not a slur), and the Timbits donut-hole thingies are excellent. It's a clean, welcoming place. The staff are newly minted (since the grand opening won't happen for a couple of days) and friendly. This place has the potential to become Northwest Austin's unofficial Canadian embassy.
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Kristen B.

Yelp
Giving the store some latitude since we got there shortly before closing which we didn't realize. Drive thru order. Coffee was putrid - scalding hot and tasted acidic and burnt. Obviously had been sitting a good while. Would have appreciated some heads up that they were closing soon and would not be making fresh coffee and we could have made better choices. Threw out the coffee after it cooled a bit and could really taste it. Also got a few donuts which were just ok. Larger size than other local shops but priced at a premium too. Too much glaze for my liking. Suggest a morning visit may be a better choice. The Canadian version was much tastier by my coffee franchise standard.
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Tina M.

Yelp
After a somewhat disastreous store opening that resulted in closed doors, and eternally (and dangerously) long drive-thru wait lines that spilled into the streets, I'm pleased to report that this Tim Hortons location seems to have its business in order now, at least judging by their performance on this Saturday afternoon. Being turned around a few weeks after their opening left a bitter taste in my mouth but I decided to let some time pass and give them another chance later. This location is clean and new. The staff is nice and responsive. The donuts are alright, not quite as tasty as the recipe I'm used to in Canada but still better than most American donut chains that serve oily and sticky glazed donuts that clog your arteries just by looking at them. The seasonal nutella ice cappuccino was good but a bit too sweet. I'll have to try the regular one next time to give an objective review of that menu item. I'm still on the fence as to whether I like the American version of Timmies or not... many popular menu items are missing and the donut selection is a fraction of what it should be. Perhaps for someone who has no frame of reference (i.e. the original Tim Hortons franchise) this will be a good restaurant.
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Joseph C.

Yelp
We waited a few weeks to try this place because it was super crowded when it first opened. Last Saturday morning, we were able to try it for the first time. We ordered ahead on the app, and upon arrival, I proceeded to wait about 35 minutes in the drive-thru line. Even though we had ordered ahead on the app, we had a coupon for 10 free 'Timbits.' The app did not allow for the addition of this coupon-related order, therefore I tried to explain when I arrived at the 'digital menu/intercom zone.' However, the employee seemed confused and stated that they would "take care of it at the window." It was then settled at the window and I departed with our drinks and Timbits. The drinks were okay and the Timbits were really delicious. We thought that this establishment would become one of our more frequent destinations for breakfast. However, that all changed upon our second visit. Once again, I went on a weekend morning and ordered ahead on the app, but this time I went inside to avoid waiting in the long drive-thru line. Upon entering the lobby, I noticed that the relatively small space was crowded, and every table was occupied. It was a very diverse group of customers of all backgrounds and ages. Everyone looked very proud to have a seat at the relatively new Tim Horton's, yet many of them also seemed underwhelmed. I wondered how many had driven more than 30 minutes to get to this location, since it's the only one in Central Texas and the company seems to have very loyal and dedicated customers. I then approached the counter and told the cashier my order number. Immediately, she looked confused. She turned to consult with another employee and then started bringing the drinks to the counter. However, she did not bring the food item I had ordered. There did not seem to be any sort of record-keeping system such as printed receipts or monitors so that employees could verify orders. She then advised that I move to the side counter where another employee would assist me. Before I even had a chance to move, she stated, " I need to help the people behind you." Apparently, the front counter with the cashier is only for walk-up orders and the side counter is for pick-up orders, but no one explained this to me. When I moved to the side counter, there were quite a few people also waiting to pick up orders. When it was my turn, I advised that I was still waiting on my food (Timbits - paid for this time). The male employee stated they only had chocolate left and asked if that was okay. I responded "okay" and departed with our items. Once again, the Timbits were very tasty. However, our drinks (Chai and Americano coffee) were really, really bad. Honestly, I've had better coffee at 7-Eleven and QT. We were so disappointed. We both deleted the Tim Horton's app from our phones. Our goal is to stick to independent, local coffee shops and breakfast eateries. We might pay a little more, but hopefully the experience, service, and food will be better. Ultimately, the customer service at this place is really lacking and the employees need better training on how to deal with customers.
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Amber B.

Yelp
I'm sure it was just an off/busy day and I understand it's a new location but don't put a new employee on the register who is not familiar with the system or offerings. It's small inside about 6 tables so yes it got packed on a Saturday afternoon. The door couldn't remain shut. I was told I only could order 10 or 4 timbits at a time only for someone to correct her and then still get my order wrong. Drink said iced and was made hot. Had to wait more just for the correct drink to be made. Order was placed at 1:31 PM and I didn't get my drink until 1:42 PM no sorry for the inconvenience or anything. Ordered the iced cinnamon sugar latte with oat milk. The drink was really good and you could actually taste the cinnamon. The timbits were good, not hot but still a moist donut. I enjoyed that they had a different type of donut hole (birthday cake) which definitely makes them unique. I also got the snickers cookie. The cookie itself was really soft and filled with topping on top. The drive through has two lanes. Likely will give it another try once the new hype cools down.
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Roxy L.

Yelp
Owner came out to greet us, older gentleman I guess this place was not officially open yet. The staff was already shutting down registers for the day. The owner said come on in. We explained how we loved these donuts in Canada and he smiled and said here these are on the house! What a wonderful surprise. Very refreshing to see these days! We've since returned and my husband bought 3 dozen for his employees. This establishment has a drive thru which we didn't use. The parking is good and there are a few tables inside. These donuts are not greasy at all. We will be coming back for a Canadian staple that's here in Austin.
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Savira B.

Yelp
Terrible staff who argued with you when I said the order was wrong. Apparently latte is not coffee, then what is it? TEA?? Worse, the manager sided with this staff lol. They are all need to get fired.
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Robert P.

Yelp
We tried Tim Hortons this Sunday at around 1pm. Our order was very simple: 1 medium black coffee, Strawberry Covered Latte, and two 10 piece boxes of donut holes. Upon sitting down, it was immediately obvious that the workers were overwhelmed and didn't seem to have a system to track orders. The latte came out quickly but the coffee and donut holes never arrived. It appears that the workers were drowning in orders that were coming from the drive thru, walk in customers, and online orders. After waiting for twenty minutes I figured out that the only way to get your order was to stand at the pickup area and state what you are missing. It was a disaster and there was a growing line on the side of people missing items. This location did not seem to have anyone taking charge and I had to ask an employee three consecutive times just to get my medium black coffee. That is super ridiculous. We definitely won't be returning. Food was meh. Hire a manager to take charge of this place, Tim Horton. These guys were lost.
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Michelle Z.

Yelp
The people working at Tim Hortons are very friendly and helped me make a good choice. I got the 10 piece Timbits, the Mochanut latte, and a couple of donuts. Everything tasted really good. The only issue I had was the drive-thru line. It took almost 30 minutes to get through. I understand they're going through some opening pains right now, but 30 minutes is still a long time. I'll be back though!

Tevis L.

Yelp
Tim Hortons fall off needs to be studied. When I was playing hockey back in the day, this was the best place to get coffee and snacks back in the day. Just garbage quality now. Save your money people.
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Tia T.

Yelp
The coffee wasn't my favorite, but it wasn't bad either. I will try something different next time. I really enjoyed the Timbits--they were delicious! The service was excellent, and the store has a little area to sit inside or outside. The employees seemed excited to be there and were doing a great job.
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Daniel H.

Yelp
Meh. Its like a Canadian Dunkin' Donuts, and that's not a compliment. Glad to say I tried it, but no need to go again. I understand they just opened, but it took 34 minutes to get through the drive through. And between the time I ordered and arrived at the window they ran out of donut holes. My only option was to pay more money to get donuts, so I did. The donuts are very mediocre, the coffee tastes the same as gas station coffee and the breakfast sandwich tastes like a frozen one from HEB. Glad I tried it, but I'll stick with Round Rock donuts.

Hadasa C.

Yelp
First time here enjoyed yummy baked goods and cofee.Especially this Boston cream,thank to Nevaeh lovely young lady recommend this to me. Definitely bring my family to try out the sandwiches next time.
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Al R.

Yelp
The place is too small, they only have 4 tables & the coffee is bad / the donuts are the same as all over This is not really Tim Horton I use to visit in Canada ‍

Jennifer B.

Yelp
I tried TH's for the first time, I'd give 5 stars for the apple fritter, which is going to be hard to beat. But I'd need to give 2 stars for the English muffin with bacon. There was one crinkled piece of bacon which was mostly fat, the cheese was cold, not melted and the muffin wasn't toasted or warmed, which made it super dry and hard to chew. The egg part was hot and delicious. I mentioned it was my first time and they didn't give any recommendations like most places would, even in a drive thru. Sweet young lady with a big smile at the window!
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Mel B.

Yelp
My husband is from upstate New York, so I discovered Tim Hortons (or T-Hos as some of the locals call it ) when I started going up there with him to visit family. I was so freaking excited when I saw that one was coming to our area. It's not convenient, but if I'm really in the mood for it, I will make the drive to this location. I use the app to order, I've never had a delay, and everyone's always friendly. The coffee is 500 times better than the burnt tasting stuff you get at the "big coffee chain".
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Jasmin T.

Yelp
Best coffee in Austin can't wait to go back. Service we good but the smooth taste is awesome! Floors could be cleaner maybe hire a pro company but just a suggestion.

Esther C.

Yelp
Love the Boston cream doughnut,but it has been the second time they're out it was 4 pm? Do they only make enough for 3 pm ? You all close at 8 pm right.why are they out of items when ordering in later time like 1-8 pm . If that's the case close at 2 pm not 8 pm!! Just saying.please make it available through the day until you all closed!!!!
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Eric S.

Yelp
Meh. The baked goods are pretty mid, they often have the tiny indoor seating area closed (staffing?), but the coffee is OKish. The one time I was able to go inside the service was excellent, but the product isn't good enough to make this a regular stop. Pity; I'd expected better.

Sarah L.

Yelp
I got an iced mocha, it was ok, not the best. I also got a biscuit and a hash brown. Though I did wait ten minutes to eat it (when I got home) the has brown was hard as rock. The biscuit was good, but VERY small.
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Brileigh F.

Yelp
AMAZING Service!!! One of the workers Misty was so helpful and nice. It was my first time there and had no idea what do order and she gave amazing recommendations for food and drinks 10/10 I will definitely be coming back

Nikki W.

Yelp
This was our second attempt at trying this restaurant. The first time we waited in line on a saturday morning around 10am to find out they were out of all hot food. This time we came during a non peak time. We purchased 18 dollars worth of food today. My mom ordered the bagel that was unfortunately rock hard assuming they were stale my mom walked over to share this with the store, the manager walked over and told my mom that it was not stale and that's just how the bagels are here. it was obvious the manager is compassion fatigued and well just downright rude. They did give her a refund for this item after the awkward and rude exchange. However the damage had been done, we will not be back. As for the other food, nothing to exciting about it. Not worth driving the extra 8 minutes. Go to dunkin or your local hole in the wall you'll be happier
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John G.

Yelp
This was our first time trying Tim Hortons, and the experience was disappointing. At the drive-thru, Rybaya rushed us repeatedly, asking if we were ready multiple times even after we clearly stated we needed a moment. At one point, he even said, "We are just waiting on you," which felt unnecessary and pressured us further. We didn't get the chance to calmly review the menu. It seemed like the manager, an older gentleman, took over at the window, but we still weren't able to correct our order. I don't recommend this location to anyone in the area. The staff needs better training to handle busy times without rushing customers. Since this location is new, they should understand that customers might need extra time to familiarize themselves with their menu options.
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Sandra B.

Yelp
We are first time customers who ordered a pickup order. When we went in we found a clean, efficient place. The food was fantastic! We were especially impressed with the biscuits and donuts. My 89 year old mother (who is a VERY picky eater) was RAVING about the biscuits! The donuts were delicious (Ms Picky ate a sausage egg and cheese biscuit and apple fritter with coffee) and thanked us profusely for her breakfast). Dunkin Donuts isn't even close. So, make your mama happy and get her some Tim Hortons!

Michkiah V.

Yelp
Went this past weekend and was helped by Neveah her customer service was amazing, she was very helpful and patient, and recommended me the Honey Crueller it was very delicious!! Will definitely be returning!
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Rose G.

Yelp
Ordered a latte and received it hot instead of iced. Hard to say if i actually said iced or not, but considering this is a hearsay situation, i thought theyd just replaced it. the worker came back and said i can keep the hot one or buy a new one. really really weird, considering they could easily keep a customer by replacing the coffee, instead i just kept the original coffee because i was so shocked and confused, considering this is a big business? never ever heard of a place doing this.
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Tosha A.

Yelp
Loveee! So glad they opened a Tim's in Austin - I used to live in Buffalo and went all the time there and in Canada. The service was quick and the staff was super friendly. They have great coffee and the place is brand new, super clean and has a chill vibe. Highly recommend!!

Ramon T.

Yelp
We went to Tim's this morning around 10am. Staff was very nice but the food i purchased was not what I expected. My breakfast sandwich was cold and tasted like it had been prepared and hour earlier and my hashbrown was so oily. Fist vist I... dont think I will be back.

Cecilia M.

Yelp
Excited to have a Tim Hortons a few minutes away! Tried it in Canada and loved it. Food is great, not the biggest fan of some of the coffee options but the ones I do like, I quite enjoy. They're quite busy of course since they're new and I believe the only Tim Hortons remotely close by. So if you're wiling to wait for it then go for it because it is good.

John W.

Yelp
Small selection of donuts and they were stale. I'm not sure what the hype around it is?

Chris C.

Yelp
I was excited to try TH after hearing so much about them. I ordered the vanilla cold brew and 2 Boston cream. The donuts gave me the Dunkin vibe not tasting fresh and hard & stale tasting. I'm gonna stick with the local establishments who actually make their donuts fresh.

Misty C.

Yelp
The staff here was amazing! Friendly service, offered suggestions on what to try. Coffee was great and the food was warm and fresh. I had the chocolate glazed donut and will definitely be back for more!

Josh Y.

Yelp
40 minutes to get through the drive-through is a little ridiculous. I realize they're new but 40 minutes to get through the drive through is just beyond absurd. And we're slinky talking 15 cars.

Lauren W.

Yelp
I don't know when it became the norm to wait 25-30 minutes for a breakfast burrito from a "fast-paced" coffee shop. The workers are so quiet, to the point you can't hear them from 3 feet away, and acted confused each time we went to check on the status of my food. Two of the workers, including who I assume was the manager, were working super hard to make things work so shoutout them! The rest who were just standing there and chatting may need some work.