Pinky P.
Yelp
We have always and I mean always been regulars here since Luigi opened this restaurant. The food has always been delicious, but the last few times the food hasn't been the same and the service is absolutely terrible. The last couple times we were there we wanted to order the buffalo wings because they are our favorite, but there was always a cardboard box sitting out on the counter full of breaded chicken wings, and not knowing if they had been out a couple mins or all day we definitely decided against it. When Kelly was here she always made sure you had your food, drink, refills, sides.. anything and everything. This new older waitress (with the glasses) they have is absolutely terrible. She will not bring you your salad, your beer, a box, ranch, ketchup... nothing... she does nothing!! She has an attitude and we really, really debated on going back just because of her, but we loved the family and the food and kept going back. Until it got to the point we would wait for 20 mins or more to get our beer, then it was never getting your side salad and/or appetizer then it got to the point that they were "forgetting" some of our order. The last time my husband never received his beer, he had to go up front and tell them. Well Ms. Attitude finally brought it and it was warm and flat. Shortly thereafter he received his sub, but I never received my lasagna. We waited and he finally went up front again and said " hey, where's my wife's food". Apparently they didn't write it down because they couldn't find it!! I was so upset and had totally lost my appetite by this point and was just ready to leave and sadly we have never been back. I have spoken with friends that have experienced he same thing and haven't been back either. Hopefully they will get their s*** together, cause I would love to go back to the way they used to be.