Stefan C.
Google
A lens hade come out of my glasses, and I couldn't see to shop. Luigi was 'on duty', and told me that Timpsons don't do glasses, but since I had the parts, he would fix them. He did so, but would not take payment, or a tip. However, I left him some money, as we had agreed he would give it to his favourite charity. First class service, and a very kind young man. A credit to your company, that I already use often. Thanks Luigi!