Titanic Hotel Liverpool

We attended a lovely wedding here on Saturday. The hotel is a very interesting building and the bedrooms and public areas were all very clean, stylish and user friendly. |However, it is the staff that we feel deserve the most praise. While we were there, one of the family was unfortunately taken ill and we felt the response by all the staff involved was exceptional. They helped us enormously while at the same time managing not to intrude, a fine balance that is often not easy to achieve. They anticipated needs and supplied anything that was asked for very quickly and without question while helping us all to feel calm and well supported and making sure the area we were in was free of other people. Because the ambulance was not able to come immediately one staff member (I think it was the bar manager?) transported us to the hospital herself, managing to chat and keep us all calm on the way. The staff continued to offer support to everyone the following day. A huge thank you very much to all of them, it was very much appreciated.

Stayed for 1 night. Food was outstanding, room service was very efficient. The spa was very popular but plenty of space for everyone. Loads of experiences to have. The rooms were enormous and had beautiful views. Very helpful staff during checkin. Breakfast was very tasty and had a wide range of choices.

This hotel had not one single fault. From fabulous food to fantastic sleep- this hotel had it all! I would give this place a 100 star review if I could. And there is one lady in particular who deserves the world, and that’s the wonderful receptionist- Nicki. This lady was absolutely fabulous through and through with a heart of gold. A smile in the morning really does a lot for the rest of the day and my oh my Nicki had that. Not only that but she directed me so very kindly to this review page. Top notch hotel and anyone would be lucky to stay here. The pillows, the mattress, the sheet, the shower, the sink, the toilets, the eating facilities, the staff and the decor. 100% awesome!!

The hotel has lovely decor, the room and bathroom were spacious. Clean and tidy. The breakfast is superb. They have everything you could want. Toilets for the bar are clean and nice toiletries. Nice area outside to sit and relax. |The car park is good, also about 20-25 minute walk to the centre.||We visited before and had a lovely stay which is why we chose again, but won’t go back a third time as unfortunately they let themselves down. ||Took far too long to check in, made you feel like they couldn’t find your booking. All of the staff seemed miserable on reception and the concierge. Not even a hello.||We had booked the evening meal as part of package. The menu for this is extremely limited, they have no flexibility and you’re a nuisance for asking. They offered our money back to go elsewhere for food, as the chefs will not accommodate anything other than the set menu.||Due to the staff being unaccommodating and miserable in the restaurant and reception I certainly wouldn’t stay here again. If this was my first experience I certainly wouldn’t booked a 2nd visit. I hope they take these comments on board as they have lost what was special.

Stayed for our anniversary, and we will be booking another stay as we wished we would have booked longer.|Firstly, the service from all the staff, especially Stephania (hope I've spelt this right), was friendly and welcoming. Stephania on reception was absolutely lovely and is perfect for front of house making you feel welcone|The room (superior dockside) was huge and spacious.|Breakfast was outstanding and plenty of choice.|Again all staff polite and friendly.|The location is a bit out of the way but we will be returning due to the service and rooms and a uber was only £6 to the centre |The only feedback I hope would change is maybe longer spa access times for hotel guests as a bit restrictive

What can I say, the Hotel itself is situated in a lovely location, close to all amenities but far away enough to enjoy the quiet looking over the dock.|The staff couldn't have been anymore welcoming and friendly both in the Hotel and the spa, always a smiling face to greet us.|Upon arrival we were surprised with a complimentary room upgrade for my partners birthday surprise and what an upgrade it was!! Amazing! We felt totally spoilt by the Hotel and it made our stay even more special.|I would 100% recommend a stay and we will be going back without a doubt!

Hotel was beaut staff very friendly and helpful. Could not find any fault with the hotel room it was very spacious and the bathroom was enormous. We liked the fact there was a shower and bath coz my wife would much rather have a bath. The bed omg the bed was amazing extremely comfortable I had such a good sleep. Will definitely stay here again 😎🤘🏽👍🏽🫶🏽

Very lovely hotel rooms spacious dining area big hallways huge. Very in keeping with industrial/ titanic theme. Views from all over the hotel are beautiful. Pool is to be booked and at an extra cost which is very disappointing. Food was delicious we had breakfast lunch and dinner with cocktails and couldn’t fault it. Location in terms of getting else where in Liverpool it is very far out it’s a long walk to get to the centre. We walked it a couple times and used our hire car too the rest of the time for getting about from it. It’s a lovely treat but I wouldn’t stay again because of the distance out.

The rooms are Huge! The views are Spectacular! The Resturant was not so good. The steak like rubber. But the view makes up for it.

Visiting the in-laws for dinner at their lodgings seemed like a great idea. With their room number memorized we attempted to get the lift up..however you need a room key to do so.. After collecting us we walked the hallway to their room. Which felt like the dark helms of a ship with massive cog patterned carpets. Their quarters were immense! With a massive bathroom and richly decorated room..very luxurious and stunning. Before heading to dinner we lounged at the bar. Ordering bottles of wine from the attentive waitresses. Live music played in the background which followed us through outside to admire the view. Eventually we decided to dine. We requested to be taken as far away from a Leary hen do. Alessandro was assigned to us and gave us a few moments to pick our victuals. The starters ranged from £7 -£10 mains from £15-30+. Bang conscious of this (as I was not paying) I chose the fish chowder to begin and hake with triple cooked chips for main. Other diners ordered bread with hummus, steak and fish and chips. After being to the bathroom (where I helped a hen doer with her zip) I returned to find my chowder. It was tasty but luke warm..the breads with their condiments was tasty and I sampled some Duck pate..nom The mains arrived soon after. With good presentation , I did have to chase my additional chips though. Everything did taste as good as it looked however the bill came to over £200..so not sure it was worth that much? Overall I would love to stay at this hotel as its stunning. However be careful in the restaurant!!

Great rum bar and restaurant. Nice and relaxing. Kind of pricey all round so it's hard to justify staying there too long.

This is by far the best hotel I have stayed in Liverpool! From the decor to the staff you can't get any better. If you are looking for luxury then this is it. When we got into our room we were blown away as they even added a personal touch of a birthday card and chocolates. The staff are really friendly and helpful and suggested great places to go whist in Liverpool.

Where do I start? I was super excited to stop here after booking up with secret escapes! 5 * hotel at nearly half the price with a bottle of wine on arrival - you cannot get much better than that! We were slightly confused on arrival as we thought it was city centre however it was about a 25 minute walk - definitely worthy of a taxi trip. It only cost us £4 with uber so not too bad! When we pulled up outside you realise the sheer side of this place! Walking towards the desk we were greeted and kindly asked how our journey was following a breakdown of when breakfast was and the fact our wine was waiting up in our room (score!). After taking the lift up to our floor we were greeted by almost darkness - I guess it all added to the theme however it continued in our room which was difficult when getting ready to go out! The room itself was HUGE with a big king sized bed, sofa and armchair and dining area not to mention the size of the bathroom which is bigger than my living room and kitchen together! With mr and mrs sinks, a large bath and a separate waterfall shower it was truly worth every *! We did make a quick call down to reception as we wished to swap our bottle of red to a white. Unfortunately it take take nearly 40 minutes to come to us even after calling down a second time it wasn't until then that we were informed they only had temperature room bottles left but would kindly provide a chiller and lots of ice. After what was a few too many bottles later we stumbled back and aimed to chill out on the sofas to drink a bottle of prosecco. Shattered we headed straight to bed with a plentiful amount of pillows and fluffy covers I was like slept like a baby. The shower in the morning was a welcome however I must say I was a bit overwhelmed with the cover of water across the cubical isn't what I'm used to! Next; the breakfast. With lots of tables nicely spaced out the dining area here is huge and used for dinner service too. With a nice balcony over the water its perfect for a few drinks or alfresco dining? Although I'm not sure if this is offered! With plenty of fruit, croissants, breads, cereals and yogurts there is lots on offer continental wise - including smoked salmon (although I wasn't a fan of it being sat out of a cool fridge area...) as well as ham and cheeses. The hot food was consistently replenished with the chefs cooking away in the background! I loved the sausages - none of this skinny tasteless crap but actually nice! The bacon was fairly standard and not quite crispy but the scrambled eggs, potato cubes and lots of mushrooms were sot on! Just what I needed before heading back on the train home! Thanks for a great stay to all the staff - I still have plenty of places to explore in liverpool so I shall be back soon!

Kate W and I recently visited this Titanic Hotel recently via a Secret Escapes offer, reducing the price by about 60% and including a bottle of wine and breakfast. As mentioned in Kate's review, this wasn't exactly in the location we thought it would be! There are actually about three 'titanic' hotels in the city, so be sure to know which one you're actually heading to. An Uber trip later and we were at the front door. It's a vast hotel and really nicely decorated. The nautical theme is very subtle, with some beautiful wall decorations and lots of natural light - in the downstairs area at least. Upstairs was a different story, with very dark hallways as rooms flank both sides with only one large window at either end. The room itself was beautiful and felt massive, but again was very dark! Lucky for us, we were treated to some amazing Liverpool weather so could let some sunlight in through the large window. The bathroom was really lovely, with a large stand-alone bath, two sinks, and some lovely peppermint-lavender toiletries. Service at the hotel was friendly and informative as to where breakfast etc. was in the morning. The only issue we had was wishing to swap the wine in the room from red to white as it took around 45 minutes for anyone to come upstairs despite a couple of phone calls. Everything else was quick, including check in and out, and ordering taxis was done at a simple press of the button. Breakfast on Saturday morning was included and served in the grand bar/restaurant space. We were offered a 10% discount to use on dinner but decided not to use it so we could explore the rest of the city. We were seated fairly quickly and started eyeing up the breakfast offering - both hot and cold, with a selection of juices on the bar top. The pastries were good, if a bit anemic, but the hot breakfast was much better. There were sausages, bacon, beans, a few types of egg (not for me) and small potato cubes on offer and we definitely had our fill! All in all a lovely hotel to know about but a little bit too far out of the city for my personal interest.

Stayed here for business. Beautiful hotel, amazing spacious rooms, super high ceiling , big TV lol , nice food , breakfast is a little bit boring (same food very day) . I didn't have a pleasant stay but it wasn't the hotel's fault , one of the rooms next to mine had a party and caused trouble till 2.30am , so I couldn't sleep and by the end I called the reception and they sorted it out really quick so all and all it was nice . The swimming pool and sauna aren't included in the price of staying at the hotel but the pool is lovely. I will definitely stay here again if I go back to Liverpool. Ps: although I did think there wasn't a lot of choices for food. I ordered some food for dinner and please don't order the pizza with fish and egg in it. It wasn't nice :(

Based on first impressions I wanted to love this hotel but gradually little problems kept showing up that left me with a less than great impression. Firstly, the positives. This place looks fantastic from the nautical theme (theme is probably too strong a word but you get the idea) to the rum bar to the great looking dining area you can tell that a lot of money has been spent on the place. The menu is nicely varied and the bar selection is good. I was in a standard room which was more than big enough and comfy robes as standard is a nice touch. Now onto my issues. Overall everywhere in the hotel just seems to be a little bit too dark and the lighting in my room didn't too much to help in that regard. Little pools of light were created but not enough to work from at a laptop. My main issue with the room was a connecting door into the room next door which didn't stop any noise coming through at all. I could hear every word that the woman next door was saying so lucky she was only talking otherwise things could have got embarrassing! We decided to check out the rum bar after I'd heard very good things and ordered 2 cocktails, both of which were a massive disappointment and not cheap at all. I would honestly say that they were 2 of the worst I've ever had which isn't good for a place making a big deal of their offering. To stay on the safe side we followed this up with 2 straight rums which were ruined by being served with too much ice and kept from us until the drink was extremely watered down. Finally my dining experience. We had a table booked and asked for an extra 10 minutes in the bar as a large party had just entered the restaurant and we wanted to give the kitchen a chance to get sorted. The maître d asked us to come back in 30 minutes and we would be seated immediately. After following his instructions we were left waiting for a table for another 25 minutes, repeatedly being told 5 minutes more and then left ages before having our order taken and being served food. While the food was good it wasn't good enough to make up for that. Overall I'm sure the impression I've been left with is fairly unique but I'm not in any rush to try it again

Absolutely brilliant. I have been at the hotel for 4 nights on business and I cant say a bad thing about the place. Rooms are clean and very generously sized. Beautiful linen and cloud like beds. Rooms are all fitted with great televisions and super fast Wifi. Both the restaurant and bar are near enough the best I have experienced within a hotel. Both breakfasts and dinners have been delicious and the ever attentive staff make even dining alone a pleasurable experience. The spa is due to open in a month or 2 but the place is worth a visit just to see the design and grand rum bar - I can highly recommend the rum old fashioned! I would hesitate to stay anywhere else. If you want the best - the Titanic is the place to be.

The new place for Drinks and dinner. Funky warehouse with good design furniture. Very edgy. Good basic cocktail list but first class ingredients.

I've never ever had to write a review regarding a hotel before and usually there policies are customer first. Sadly not with this hotel. I will save you the trouble and tell you not to bother wasting your money here! 4* Hotel? I don't see how.... Came here with my mum for her birthday treat booked a spa package (which included 25min treatments and 2 course lunch to be told we were having sandwiches), however our lunch was two hours late! We got up asked for a hot meal as we weren't told it was sandwich before booking. The waitress let us know she didn't know about our booking anyway and she wasn't informed of which menu so gave us the cheap option. The restaurant had 3 tables full (including me and my mum) therefor not busy! No one came to take our orders, didn't receive a drinks menu either, they were confused about our booking eventually making me pull up our booking on my phone. Unfortunately we weren't the only table to receive such bad service, the table behind actually turned around to let us know they'd been waiting an hour for there drinks/food. Quite embarrassing to have guest talking amongst each other. They however did get free starters and brownies. We didn't even receive an apology. Not sure why the discrimination? However what really disappointed me when I confronted the manager, he didn't even apologies, in fact he looked as if he had just woken up. He walked up and down around the restaurant oblivious to his paying customers after numerous complaints from us and the other tables mentioned. Once home I contacted the hotel to let them know how upset we were, only be met with such rude and inconsiderate replies. She mentioned we paid for a package that was heavily discounted however our total bill came to around £200 as our drinks weren't included, I wouldn't say this is discounted I would say they overcharge there services and it's definitely not worth it after the experience we had! The least you expect in a 4* hotel is customer service, it's not hard to remember to serve your customers. It really was a nightmare not to mention it was for my mums birthday! The staff's attitude and lack of communication between one another spoiled our high expectations of your restaurant and eventually spoiled our time. Please don't waste your money on bad places with awful customer service who actually don't care about you and only your money!! There are amazing places within Liverpool that wouldn't treat customers this way. I wasn't going to post this but I feel I must as I really don't want this to happen to anyone else. Regards

I've just returned from a spontaneous stay at the titanic hotel. The hotel itself is great, very luxurious, huge rooms and a great rum bar. However, the hotel is relatively new and staff are still learning the ropes. We arrived on Wednesday and my partner ordered a Bloody Mary. The bar had no Tabasco sauce, which is one of the main ingredients. He ordered bloody Mary's every day on our 4 day stay here, and during this time there was never any Tabasco sauce - not ideal for a bar in a luxury hotel! The staff also seem unaware of what is happening in other areas of the hotel. When my partner asked if I could get my eyebrows done in the spa, the girl on the bar said she had no idea as she has never been to the spa and doesn't know any of the staff there. Wrong answer, this was her opportunity to tell us how wonderful the spa was and encourage us to book treatments, but no! As a result we didn't bother to check it out. Our room, a superior dock side room, had a massive bedroom but a very tiny bathroom with no bath. The shower was powerful but I wasn't able to turn it on myself and it leaked! Room service wasn't the best either, firstly they took 10 minutes to answer the phone on two occasions and then a further 20 minutes to deliver 6 cans of coke. We didn't eat in the restaurant and had our breakfast delivered to our room, it was ok. I've had better. We did enjoy staying here, but it was our second choice hotel, the first being 30 james street which was fully booked. If we go back to Liverpool I think we would try and book there instead!

What a great hotel. HUGE ROOMS. Great experience overall. Staff was excellent. Had a cab waiting for me in the morning to take me to Anfield. The bar staff was awesome. They were very engaging. Kept us drinking and laughing all night. Can't wait to go back.

A brand new hotel and Conference Centre in a fully refurbished warehouse overlooking the atmospheric Stanley Dock is a real addition to the Liverpool scene. Hosting the International Festival of Business is a good way to get on the international map. Spacious rooms, very comfortable. Free wifi throughout is always a plus point. The restaurant service needs sharpening up, as although friendly, service was a little slow. However, overall, highly recommended.

We booked our wedding here so thought we'd try it out and stay the night. From the moment we checked in to the moment we checked out we couldn't fault the place. Rooms were amazing the staff were lovely and nothing was too much trouble. We didn't eat there but we had breakfast which was also titanic! Lots to choose from on the buffet breakfast. Can't wait to stay again.