Toadstool Cafe

We were at Epic for one day and my Mario-obsessed kid wanted to go here for lunch. The atmosphere is great, the inside looks super cool. Instead of the traditional theme park restaurant where you order at the counter, you wait in line to be seated and you order through the app. All of the food came out plated really cute but we were all extremely disappointed. I got the Caesar salad and it was so overly salty I could barely eat it. One of my kids got the Alfredo and it looked pretty dry but she didnt complain. My father in law got the Luigi burger and really didn't like it. We got the garlic mushroom dippers though and everyone liked those! I accidently ordered 2 kids spaghetti somehow which sucked bc it didnt get eaten. I tried it since I couldnt finish my salad but it was bland, cold, and not good. Food took forever to come to us but it was literally a full house so was expected. There were no staff anywhere except when dropping off your food so hopefully you get everything then. Overall it was a cool experience but I would not waste another $200 on lunch here.

The Toadstool Cafe is a great spot for a meal in Super Nintendo World! While perhaps not as intensely thematic as Das Stakehaus in Dark Universe or Le Gobelet Noir in the Wizarding World, the interior is still very cozy and perfectly on-brand for the Mario universe. It's an adorable, vibrant atmosphere that feels like stepping into the game. The undisputed cutest aspect is the food! We absolutely loved the presentation of the Mario Burger and Luigi Burger. The little character hats and drawn-on mustaches on the top buns are genius and made for a great photo op. I went with the Mario Burger (beef, bacon, and mushrooms) and it was fantastic—very tasty and cooked just right. My companion had the Luigi Burger (chicken and green pepper), and unfortunately, they found it a little dry. Overall, it’s a fun, must-do dining experience for any fan, thanks mostly to the highly creative and themed food. Come for the atmosphere and the brilliant Mario burger!

This is a newly opened café inside Epic Universe (Super Nintendo World) in Orlando, Florida. The mushroom-themed design is super cute and really captures the Nintendo vibe🍄 Because it’s brand new, it was extremely crowded — we waited about 45 minutes just to get a table. While waiting, we picked what we wanted to order, so we placed our order right away using our phone once we were seated. Drinks came quickly, but the food took over 30 more minutes to arrive. The café has large screens playing Mario videos, which adds to the fun atmosphere. But honestly, the long wait made the experience a bit frustrating. We ordered Bowser’s cheeseburger, Yoshi’s chicken Alfredo pasta, and the tiramisu. The burger was a little tough, possibly because it had been sitting too long. The pasta sauce was also a bit dry. It felt like some of the food had been reheated rather than freshly made. Still, we were very hungry, so we enjoyed it anyway. Since it’s a new place, it seemed like the staff couldn’t keep up with the demand. They might need more employees or better organization to improve service. There’s definitely room for improvement😉 The concept is great and the space is adorable, but I hope they put more effort into the food — using fresher ingredients and serving meals right after they’re made would really help.

We came here after finishing all 3 rides (we had early access) and ate at around 11am. There was open seating when we arrived but when I stepped outside to use the restroom, a line was forming. There’s no one taking your order when you get to the table, you must use the universal app. The scenery? I was in awe. The vibes? Outstanding. The service? Speedy! The food was alright. Presentation was amazing. All the food pictured came out in less than 10 minutes. How do I know? Because I ordered and our food was on the table when I got back.

Me and my Cousins went to the Cafe today and had a pretty good experience. We were lucky and went pretty early into the cafe which is why we immediately got a table and our food after 10 minutes. I can really recommend the Soup and the Pizza bowl these were our favorites. The burger was okay and the meatball Pasta was not bad just not really seasoned enough. The presentation though was beautiful so it was worth it. We came around at 11/10:30 so if you don’t want to risk getting your food cold or waiting for too long go at that time!!

The immersion is done pretty well here and the menu is certainly fun for the kids. Food quality was above average for theme parks. Service is a little to be desired. Seems like the new parks really rely on you ordering on your phone and them just dropping it off. No real interaction with staff. It was slightly confusing because most ordered food on phone and thought you could skip the line because there was minimal staff there giving directions. I would eat here again and would recommend if there is a big Nintendo fan in the family.

TLDR; The food was very good and was themed perfectly, despite other reviews claiming otherwise. I would absolutely come here again, if given the opportunity! For a theme park restaurant, this is everything that I expected and wanted. Yes, the food is not going to be a flavorful masterpiece, but it's not nearly as bad as other reviews make it out to be. There were no weird flavors, and our food was hot when it came out. The only "complaints", which are expected given the large scale operation here, was that the line took a little while and that the chicken on the Luigi Burger was a little bit dry. Outside of that, our food was very flavorful, warm, and themed excellently to match the vibe of the Mario world. I would absolutely be willing to come back here to eat if another opportunity to go to Epic Universe appears in my future! I do not think you can go wrong with anything on the menu, but given how I've only tried the Luigi Burger, Fire Flower Spaghetti, and the Toadstool Cheesy Garlic Knots, I can only vouch for the quality on those. Don't let the bad reviews turn you away from this fun theme park restaurant!

Despite this being our first visit to Epic universe and not researching how dining is done, we managed to figure out pretty quickly that you scan a QR code and order your food through the app. We dined during an off time to avoid the crowds and sat almost immediately and had our food within 10-15 minutes. We like the ability to get refills or even try out different drinks after a long hot day in the Parks. The only disappointing thing was watching all the other perfectly wasted foods being thrown away by other guests that couldn't finish what they ordered.

I'm a sucker for themed dining experiences, and during my visit to Epic Universe in September, Toadstool Café completely immersed me in the world of Super Mario. From the décor to the vibe, it felt like I had stepped straight into the game. The menu had so many creative options, but for lunch I decided to keep it simple and went with the kids' cheeseburger meal. Nothing fancy there, just a standard burger, fries, broccoli, and a little chocolate coin for dessert, but the atmosphere elevated it and made it really fun to enjoy. Later that evening, though, is where Toadstool Café won me over. I ordered the Princess Peach Cake and... clawd ham mercy! That cake didn't stand a chance. Moist cake, light frosting, perfectly balanced sweetness--I devoured the whole thing by myself. My only gripe is the $22 price tag for the small cake, but honestly, it was so good I can't even be mad about it. Between the good food, the incredible immersion, and friendly service, Toadstool Café easily earns 4.5 stars in my book. But since I can't give half stars (or don't know how to), I'm giving it the full 5. This is a must-visit spot and will definitely be on my list next time I head back to Epic Universe.

Toadstool Cafe is hands down one of the most fun and creative dining spots in the entire park. Located inside Super Nintendo World, it's themed like you've stepped into Princess Peach's kingdom, and the level of detail is insane. There are moving screens show Toads cooking in the kitchen, and the whole place feels like you're eating inside a Mario game. The food is surprisingly good (not just theme park cute). Some highlights are the Mario Burger, which was juicy, perfectly cooked, and topped with a cute little Mario hat toothpick. It comes with truffle fries. There was also a Luigi Pesto Chicken Sandwich. It was flavorful and lighter than the burger, with fresh greens and a soft bun. The presentation was amazing and service was quick and good. Lines can get long during peak hours, so try to go early or right after the lunch rush. But honestly, it's worth the wait just for the experience. Whether you're a die-hard Nintendo fan or just love a good themed meal, Toadstool Cafe is a must-visit. It's fun, filling, and full of little details that make the meal feel magical.

The design of this place is amazing. It is a very and theme restaurant, I found it funny that they kinda serving Italian food in a Mario theme restaurant. It did take a little longer than to get our food but it was worth it and it doesn't felt too long because of so much to see inside. Staff also works very hard to make sure the table is ready, saw a lot of people that try to get a table just walking in from the exit, but the staff handles it well and ask them to get inline. The Mario Burger is excellent, the sauce reminds me of Big Mac, it was not overcooked and amazing. Then Fire Flower Spaghetti and Meatballs tasted excellent and little spicy. I really like the Mt. Beanpole Cake, great presentation and great taste. For theme park food, it is excellent and fun. I will come back.

This place was the most cutest place ever. The food was ok but the decoration was the most adorable thing ever. The service was ok too I know the place busy but the line did move quick. Just order the food in advance on the app. The deal of super Mario kids meal was a steal .. and with broccoli and corn. My son favorite literally He was the happiest . I would Come back but I don't think I'll have the mushroom pizza.

A lot better than I had expected! We wanted to try a new restaurant in Epic Universe for our second visit, and our friends were visiting specifically for this land. I ordered the chicken sandwich and the specialty drink, both which exceeded my expectations. I will continue on my journey of trying all the food spots at the park!

When in epic, this little cute cafe is a must especially if you have children. Price point was great! Portion of food was good and service was fast! Everything on the burgers were fresh and tasty. Spaghetti and meatballs were flavorful and large in portion, could easily split by two people. Mushroom soup was a bit too starchy, could use less cornstarch to enhance flavor. The tiramisu looked adorable but it tasted more like a cappuccino mousse. And the only real issue I had is the fact that they have no to go boxes :/ not even if you wanted to pay for one. If they upgrade their tiramisu and offer to go boxes to purchase or include it in price of entries, than it would be a perfect 5 star amusement park restaurant experience :)

I was pleasantly surprised with this place. Mario burger was actually really good! The Luigi chicken sandwich was okay. The chicken was kind of dry. The block was a decent tiramisu with the actual block being vanilla cookies. I got lucky and the line was not too long, and once you sit down, you order food on your phone, and set the table number on your order. Employees will then bring your food out when it's ready. So it's not actual full table service. Inside it's very chaotic and loud because Mario world gets very busy.

I don't care what you say about this place... it's absolutely adorable and the food is actually good. We went earlier in the day (morning) and didn't have to wait for a table. I enjoy ordering at our table and I think it makes things so much easier now that Universal does this. The food came out pretty quickly too. Things I had: Mushroom soup: 7/10 -- pleasantly surprised Mario Burger- 7/10 - can't mess up a burger Bowser's Fireball Challenge: 8/10 -- spicier than I thought it would be Super Star Lemon Squash- 10/10 IT WAS SO GOOD! I can't wait to come back and try more things. If you have Nintendo lovers in you life you MUST come here at some point :)

I was so excited to finally try out the Toadstool cafe in Orlando! I love Nintendo and Toad is one of my favorite characters. You can see him in the windows cooking it's so cute! I love how they set everything up. The servers here were really nice. You choose somewhere to sit and scan the QR code to order. You place the order in the app and they bring it to your table. We started with the Garlic Knots and to be honest these were not good. For the entree I got the Mario Burger. The presentation was cute with the little Mario hat and the mustache on the burger. It was also a pretty good burger! The best thing we had was the dessert, the Mt. Beanpole Cake. Wow they definitely surprised me. It was so delicious! All the layers went perfectly together. I would recommend you try this place out for the experience if you are a big Nintendo fan. Definitely try the Mt. Beanpole cake!

Place is a great place to eat it has burgers, salads, spaghetti and meatballs, tiramisu. You can order at the register or with the mobile order. The place is nice inside. Overall nice place to eat.

We went here for lunch and this cafe was SO CUTE. From the animated windows to the furniture. Self service as usual but the bussers were on top of it! We got... Bowsers fireball challenge: spicy well made meatballs that were very filling. The bowser shaped pastry was very fluffy. Super mushroom pizza bowl: first off- this was the cutest pizza bowl I've ever eaten in my life. As cute as it was, the meats were really salty and the bread was kinda hard...(it would have been cool if this was an almond puff pastry type!!!) ? Block tiramisu: like everything else that came out, super cute I loved this desert, everything about it was delicious!!

Don't waste your time going here! They do not tell you how long to expect when you get in line, but it was an hour or more overall. The wait before you are seated was at least 30 minutes. They have you place your order before you sit, but you can't even have them start making it until you are seated, which then takes another 30 minutes. My meal said ready and completed for probably 8 minutes before it was brought to us. We were worried it was given to someone else. When I tried to as a team member, he was so frazzled to be asked questions and told me it would be another 20-30 minutes even though it said completed- luckily he was wrong. The food was maybe a 2/10. Only things good were the mushroom soup, kids cookie and the tiramisu. The Luigi burger was cold and bland. The truffle fries were just frozen fries with a truffle dipping sauce. The kids spaghetti I couldn't even eat- the sauce was so dry from probably sitting that it was as if there wasn't sauce at all. The garlic knot with it was cold and dry. The place is cute but we left hungry and annoyed to have wasted over an hour. I think they should let you have the order prepare and then once it says ready you can give the table number. Something to get things moving faster.

For the prices that they charge, I expected the food to be much better than what it was. Service was terrible, and it was a very disorganized establishment- but ....the environment was nicely decorated. Ceiling had a cool design. Is it worth it, not really but you know you have to try it out and at least mark it off your bucket list.

Toadstool Cafe is one of the make dining-in options in Super Nintendo World. And just like Toad is known for being a little guy, I think this restaurant is far too small for the mass of crowds that will come to eat here. It seems like a really inefficient system. You order through the app, but then have to wait in line right when you walk in. Then, once they let you through the line, you walk to a new room to wait in yet another line where there's a bar for certain drinks, and you wait to get your table. Then, once you get to your table you scan it in the app and only THEN do they start making your food. We probably waited 20-30 just to get a table, then at least 30 minutes for the food. It was absolutely packed in there and it was just a preview day during mid afternoon not even prime lunch rush time. I am very curious how this will go when the park is open to all- it is super cramped. As for the food, it was alright. Nothing to call home for but it'll fill you up. I think the best thing is the creativity in naming and theming the food. We got the Luigi burger which came with a plastic Luigi hat and his famous mustache printed on the bun. It added to the fun for sure. It's definitely a cool scene inside and will make your kids heart or your own inner kid soar. They have screens all around with various Toads doddling around, and even once in awhile there's a little even that happens on them that can be entertaining. I'm glad I got to experience Toadstool Cafe at least once but it's probably one I'll avoid at Epic Universe now.

I honestly was not expecting much from this place. I don't usually like food from amusement parks . The line was a little long but it went very quick and staff was quick and organized to get everyone seated. I thought the food was honestly so good and the atmosphere was so cool. They really did an amazing job making everything look so lovely. The attention to detail is so awesome.

This Mario themed restaurant was everything I've ever dreamed of and more. From the decorations to the food everything was perfect. This place you order the food through the QR code that's on the table and a staff will bring it to you. It is a quick service. I ordered the Mario burger and for a themed park burger, this burger was delicious. It was juicy packed with flavor. I then ordered the tiramisu dessert and it was delicious as well.

I loved the inside of this place! Definitely transported me into the super Mario universe and my childhood memories came to life. This was amazing and a great time! When you walk in you do order your stuff on you're own but the experience inside is pretty worth it. The food is a bit overpriced because it wasn't AS special as it could've been because the burger was a bit dry but the sauce made it so much better! My brother got the meatball and he'd rate it a 7/10 he loved the proper cook of the meatball and the theme of the dish, he enjoyed the spice! It was a lot of meat he had to consume but he had hoped it had more flavor. Overall he thought it was nice. The service was hardly ever needed but the service was pretty friendly!

This place was hopping when we got there. Very geared toward young kids and families. The food looked good and seemed to be adequate portions. The staff are very fun and the environment was very appropriately themed.

It's a great place to sit down and eat while in the park but the food was mediocre and quite overpriced. The kids meal was really the only item that was worth it, we ended up wishing we had gone to one of the French places in the Harry Potter area.

I was pleasantly surprised by the food! I especially enjoyed the desserts. We ordered the princess peach cake, which is big enough for at least 4 people. It has real fruit, including strawberries, raspberries, and apple, but oddly enough, no peaches! lol. Was delicious! Loved how light the icing is. It's more like whipped cream. The whole place was really cute inside. The screens were fun to watch too. While the staff was friendly and helpful, the service was really slow. I know they are still working through some things, so you have be patient and allow them some grace. After all they've only been open for a few months. We also tried the Bowser Meatball Challenge, which I thought was good, but not great. We tried a Mario burger, which was better than expected. The kids meal was a great value too.

I don't know why they have such bad review. We loved it. It was actually easier and faster than the one in LA. We didn't have any trouble ordering on the app and getting a table almost right away and the food was pretty good. The cost is what you expect for a theme park. Would definitely come here again. Also love that the kids were entertained by the toad in the windows.

We had the garlic knots and they were soooo good. We also had the mt. Beanpole cake it was super tasty. The chocolate layer was to die for. Zhara was so kind and made our stay so pleasant. She's a true gem and deserves the world. Thank you again for being a true peach!

Service - people were really nice. Actual delivery of food was a little bit of a wait, once seated. Browsers Fireball Challenge, aka "the 1lb meatball" - large portion which can be shared between two people. Slightly spicy Mario Mini Burger Adventure - 1/3 lb patty was dry and cheese wasnt melted, served with cold vegetables Yoshi Mushroom Alfredo w/chicken - pasta was bland with no mushrooms. The mushroom "cookie" is a cheese cookie Overall, not sure if the food was worth the long wait in the hot sun.

This review is wildly biased because I love Mario world so much and visiting this park was my child hood dream come true! But if you are a serious Mario fan like me... you have to eat at toadstool cafe! It's the immersive dinner experience that your inner Mario lover needs. There are scenes playing in the window which are super cute and will entertain you while you wait. Also... the food is super cute and very on theme. The only thing I could have passed on was the garlic knots... they were okay and they weren't very themed. The bowser challenge meatball has a kick so be ready! The Mario cheeseburger was solid! The tiramisu was great! And it being a Q box made it that much better! I will be back here for sure!

I was surprised how good the food was. I love Mario but my Luigi chicken sandwich was amazing. Try to get in before the lunch crowd though.

Save your money everything we ordered was not good in the line to get in was ridiculous. You're better off eating anywhere else in the park. There was eight of us in our party while we were seated rather quickly for eight the food that we all ordered. Everything tasted terrible.

Ordered the Fire Flower Spaghetti and Meatballs and the Mt Beanpole Cake. The spaghetti noodles were thick, but not over cooked. The meatballs were tender and had a mildly spiced kick to them. I know, spiciness is relative, but I enjoyed them very much. I will say, it might be a little spicy for kids. The Beanpole desert was light and fluffy with hints of a chocolate mousse. It's a basic meal and not gourmet, but it's pretty good and I would order either one again.

Not Worth the money. The mario burger was dry and gross and the toad "pizza" bowl was extremely misleading. I would never recommend. The workers are extremely nice welcoming you in. But once you are sat they don't really talk they just hand you your stuff and walk away.

The restaurant was very adorable decorated. Every once in a while, the Bowser attacks and the light of the restaurant would flick and darkened a bit with the screen around the restaurant walls showing the animation. I was a bit skeptical about the food but it turned out great. Many people complained about the patty inside the Mario burger being dry, however I like my burger well done so it just perfectly matched the way I liked. Plus I really love mushrooms. The Garlic knots were good, wished I had a bigger stomach to order Fire Flower Spaghetti and Meatballs to go with it. Princess Peach's Cake could really feast for 4 adults so I was happy that I didn't order too many things.

The food here was amazing! The princess peach cake is definitely something you need multiple people to eat. The service was outstanding since the team took the time to explain the process, dishes and service. The restaurant is very well themed you literally feel like you are eating in the Mushroom Kingdom! However beware Bowser attacks every so often! Over all definitely a power up for your day and continue your adventures in Epic Universe!

This was such a fun experience!! The thing you're coming here for is the atmosphere & experience. I completely understand the other low rated reviews BUT keep in mind this is a brand new restaurant in a brand new park that gets flooded with people all times of the day. We went first thing as a super early lunch while everyone swarmed the rides. The employees were super friendly. The food: I got the chef toad herb chicken. It was a lot better than expected! The cream sauce really helped pull this dish together. It came with roasted potatoes, spinach, and slices of roasted tomato. The potatoes were so good. The chicken was a little dry, and that's the only issue I had with the dish. My husband got Bowser's fireball challenge. It was a huge meatball covered in tomato sauce & cheese and topped off with a Bowser shaped pastry. Note: this was pretty spicy (I can't handle much spice). It's literally just a spicy meatball with sauce, so there's not much to it lol. We also got the viral block tiramisu. I was hoping the outside part would be made of white chocolate, but it was made out of a flavorless wafer. Was it the best tiramisu I've ever had? No, but it was a fun thing to order if you have the extra spending money. Atmosphere: this was almost as enjoyable as a ride in my opinion. Keep in mind, we got there first thing and there were only two other occupied tables, so we had a very different experience. Each window plays a little video of the toads working or walking around. There is one part that has Bowser fly in and all the toads go running off screen. How cute! I would definitely add this to the list of things to do while you're at this park.

The BEST restaurant EVER!!! Food 10/10 something for everyone,there's food for every picky eater. Also the service is amazing! Its employees are efficient and friendly. The special drink? AMAZING! The ambience is something out of a Dream! Overall 10/10

Super cute idea, that has the potential to be a fun experience. Food had to be ordered through the app; app is super misleading in alerting what's happening with the order. It took a while after ordering to show it was received, took a long while to be prepared, said it was on it's way and then completed but food arrived 15 mins after that. We ordered the tiramisu, garlic knots, mushroom soup, and bean cake. Soup was brought out in a cut mushroom dish, but server told my daughter to hurry and take a picture because they will take it back when done at table. Soup was good, but not great. The tiramisu was blah, garlic knots were something I'd buy in the frozen bread section at my local grocery. The bean cake was the best item, but it by much. Hopefully Universal will figure out how to make this mean and overall experience 100x better than now.

I loved the atmosphere in this restaurant! I truly felt like I was in the game with every detail. I loved how you could even see the toads in the kitchen cooking our meals! We had the Luigi Burger, which was a pesto chicken sandwich with green pepper and fries, and came with a mini reusable Luigi hat pick! We also tried Bowsers Fireball Challenge, which was a 1lb meatball sitting on mushroom marinara sauce and topped with mozzarella cheese and the FLUFFIEST croissant-life Bowser shaped bread! This one also comes with a Bowsers castle flag reusable pick. *everything but the bread in this dish is spicy* You can order with a QR code on your table that directs you to the app. I think this is a great feature for food in theme parks especially, since you can track the status of your food and keep track of theme park time!

This is the cutest eatery located inside the Epic Universe. The wait is very long, equivalent to that of a ride (this was a Tuesday late July) at about 60 minutes. After the wait to get seated, you order on the app and must have a cc for payment. Tap not accepted here. After ordering, the wait to receive food is about 30 minutes. I ordered the Power Up Spaghetti and Mt. Pole cake and my daughter got the Chef Toad Herb Chicken Special (bone-in). The spaghetti was bland, what you would expect for a child. The Mario themed crackers were edible. The candy coin that came in the box was delicious. The cake was good but a tad too filing and sweet for my personal liking. My daughter loved it. She also really enjoyed the chicken, a single herb thigh surrounded by crème and tomatoes. Overall it was what was expected by a theme park, though not comparable to Disney cuisine.

Toadstool Cafe is a fun place to eat especially if you have a Nintendo-crazed fan in your family. The food is par...it isn't Italian fine dining, but it is definitely a step up from typical theme park food. You are eating here for the nostalgia, the ambiance, and the theming of the food. Our party had burgers (which were good), spaghetti (ok), and the Bowsers Challenge One Pound Meatball...(ok). The staff doesn't stop moving as there is constant turnover happening. The restaurant itself is super fun!

A lot of hype and cutesy food options but nothing tastes good. Get The Mario burger if you're into unseasoned patty covered with canned mushroom soup, tomatoes and bacon. Really odd to have all those things on it and still taste like nothing. And the Luigi "burger" which is a chicken sandwich with a really strange aioli and a fat green pepper on top. The combo is just really strange. I wish I had gotten the spaghetti lol. The decor is on point tho and service was very quick, I'll give it that.

The food was amazing! My group had the spaghetti, burger and an appetizer. Excellent food! Also, loved the scenery. Overall, great place to stop and eat!

The experience of the decoration is what I expected when eating inside a theme park. I expected overpriced dishes with cool looking decorative so with this expectation, it didn't feel short to me. Don't expect high qualities foods for restaurants here and you won't be disappointed so much.

Very well themed. This place is frequently packed but rightfully so. I got the Bowser Meatball challenge and it was very very hot (I did put the hot sauce on it, so it was by choice), and I loved it. Highly recommend making a stop, even if the line is long.

WOWZA! I CANT BELIEVE TOAD MADE THAT. I am a little concerned with the amount of mushrooms on menu. Hopefully does not come from toad brethren. I'm trying not to think too hard on it but it is currently 3:am and I can't fall asleep. Give chef toad my best regards.

Best part was zero wait time for a table and the ease of using the app. Cute decor but the food was bland , chicken sandwich was tough and dry while the Alfredo meal made my son's stomach hurt. We had to leave the park to get him some pepto. Can't believe at these prices they can't make simple tasty fresh food.

The app to order said it was self order and quick service. That was not true. Epic Universe is new, but we waited in lines for rides and food. This place we waited at least 30 minutes and maybe another 20 minutes for the food to arrive. The graphics on the fake windows were cool, but seating was really cramped if you did not sit at a booth. Workers were nice though.

To start off with a positive note, the food was good and the decoration was amazing. But the rest of the experience was severely lacking and disappointing. My husband and I ordered a soup and a salad. On the app the order said it was completed, 10 mins go by and I asked a staff member. She said the food would be out in "a few minutes". Then 25 mins pass, and still no food so I ask another employee, he explains to me that when it says "completed" on the app it means they just received the order. This makes zero sense and is not the way it is an other universal restaurants of this ordering style. Then 40 mins go by, and still no food. I asked another staff member, instead of responding she stared at me blankly and said "uhh", I explained again, and she said "I'll check on it". I never saw her again. 60 mins go by, and I notice that the booth behind us arrived 30 mins after we did and they just got their food. I have to ask another staff member, and explain that the people next to us (who ordered 3x the amount of food we did) got their food way before we did. The staff member looks visibly annoyed with me, and says "soup and a salad? Yeah I saw that." And then walks off. He comes back a few minutes later with our food, but no silverware. I have to ask another staff member for spoon and a fork. She comes back with two rolls of silverware, I assume there is a spoon in one because I asked for one and I ordered soup, but I was incorrect. I had to ask a fifth staff members to give me a spoon. When going to a restaurant of this style (universal considers this a fast food place) no one should have to talk to 5 different staff members just to get a soup and a salad. Don't waste your time here.

Wait is way too long after you place your order, ready to bail after 60 minutes with still no food

AVOID AT ALL COSTS. Spent 1.5 hrs in line just to get in; then waited 1.5 hours more for an order (with a gluten allergy) and GF bun. After an hour we asked 3 separate wait staff for any update and the 3rd staff member finally brought us the food herself. If you go to Mario world with kids just know there are really no food options - it's now almost 4pm and we've been on 2 rides at Epic (Ministry of Magic & Yoshis Adventure). Food is good but service and waits are WAY too long.

We spent 2 full days in Epic eating and drinking our way around the park and Toadstool Cafe was by far the worst. I got the Luigi Burger which was listed as a grilled chicken sandwich. Instead I got a BOILED piece of chicken that was colorless and so unappetizing that I couldn't even eat it. The only good part of the meal was the fries and the aïoli - but absolutely not worth ordering again. I did enjoy the tiramisu block. It was cute and tasty. My brother got the 1 pound meatball, which he said was dry but edible but he felt like it needed to be served with a side of noodles. My 9 year old niece got the kids spaghetti, said it was "ok but I would try something else if we come back." Yes, the theming is cute and loads of indoor seating but the food quality just isn't there for what you are paying. Epic has so many other great quick service places - All the food in Paris (HP) and Pizza Moon were our faves. Walk in, check out Toadstool Cafe because it is adorable and then go eat some place else!

I am slow to anger but I toe the line at having to wait 40 plus minutes to get my food whereas the others in my party got their entrees within 10-15 minutes. The atmosphere itself was pleasant but felt rushed as if they didn't value the customer and just wanted to get the next dollar. I would NEVER recommend eating here, although the food itself appears cute it is proven to be mediocre at best. It also shows in its performance of the food, nothing is put together and could be compared (presentation wise) to that of a school lunch. Eat there only if you feel the want or need to watch others eat before you while you ask multiple times where your food is. I stand by my opinion of the Cafe and disagree with many of its policies, such as them removing ONLY the cheese from items rather than others which could be a serious allergy issue for many. Universal itself has given me a wonderful and almost magical experience, however this specific place greatly lowers your standards for Universal Studios as a whole and should be dealt with accordingly. Hope this helps!!