Janine N.
Yelp
My family and I went to ToBang for a late Father's Day meal, and we were extremely disappointed in how we were treated.
We had a reservation for eight people, but only 7 showed up including a toddler). When we arrived and asked about our reservation, the staff sharply told us to wait without any acknowledgment or courtesy. It set the tone for what would be an underwhelming experience.
The restaurant wasn't busy at all. There were plenty of open tables, which was surprising since this place used to have lines out the door. Even so, the staff seemed rushed and inattentive.
We asked for Set C but were told it was only for four people. They insisted we combine Set A and C or A and B. It felt unnecessarily rigid, but we went along with it.
When our meat was grilling and started to overcook, I politely asked for an extra plate to move it off the grill. They told us to use the same greasy plate that had our seafood pancake on it. Really? You can't spare a clean plate?
No one offered to refill our banchan, of course. And at the end of the meal, instead of preparing the kimchi fried rice tableside with the leftover meat like they used to, they just brought out a small premade plate.
When I went to pay, the cashier asked what tip I wanted to leave. 16 or 18 percent. I said I wanted to do a custom tip, and they reminded me that the minimum was 16 or 18 percent, which created an uncomfortable situation for no reason. My group had fully intended to tip over 18 percent, but we just wanted to enter a flat number so it'd be easier to split among ourselves. That interaction honestly made me not want to tip at all.
As for the food, it's just okay. Nothing to write home about. With all the Korean barbecue options out there, there's really no reason to choose this one in particular. Very mid.
ToBang used to be a solid go-to, but I won't be coming back unless it's a last resort.