Lorri D.
Yelp
It breaks my heart to change my 5 Star review to a 3 star. For years this place has been one of my very favorites in Morro Bay. However, over the last 4-5 years the service and the food have considerably gone down in satisfaction rating for me... and for my family.
The view is spectacular and one of the best. Most of the food choices are decent; variety of bisques, fish of the day, oysters, crab melt, and a few others. There are enough choices here that I will still continue to go back and find something to make my taste buds happy.
I think my issue really isn't the food as much as it is the decline in friendly and efficient service. The wait is always awfully long, and that is to be expected from one of the most popular places along the water. But the service, once seated, is extremely slow, inaccurate, and uninterested. Where have all the good ones gone? That seems to be a question I ask myself a lot lately at restaurants and retail places. How hard is it to be friendly? Our orders have been consistently slow the past few years to the point of frustration. Again, if the service were slow and still friendly it would not be so bad, but the service attitude and enthusiasm meter is really low.
I'm so sad to report this but I can't, in my right mind, have my spectacular 5 star rating hang there in all its glory when so many things are not 5 star anymore. I waited a long time to finally bump the stars down, sometimes it is just an "off night" but this has been a few years now, stars needed to be removed. I'm so sorry Dockside, I really am.
We will continue to dine here on occasion though, not giving up hope that this place can turn itself around again.
Make me proud Dockside, do yourself better again.