Tokyo Japanese Steak House

Japanese restaurant · Newton

Tokyo Japanese Steak House

Japanese restaurant · Newton

1

199 Boylston St, Chestnut Hill, MA 02467

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Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null
Tokyo Japanese Steak House by null

Highlights

Contemporary Japanese restaurant with hibachi shows & special rolls  

Featured in Eater
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199 Boylston St, Chestnut Hill, MA 02467 Get directions

tokyonewton.com

$30–50 · Menu

Information

Static Map

199 Boylston St, Chestnut Hill, MA 02467 Get directions

+1 617 243 9090
tokyonewton.com

$30–50 · Menu

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Last updated

Aug 20, 2025

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Boston’s Best Shabu-Shabu Japanese Hot Pot Restaurants - Eater Boston

"For those who live west of Boston, Tokyo Japanese Steakhouse may be the most accessible option for a quick shabu-shabu fix. Located in the Chestnut Hill area, this restaurant is mostly known for its spectacularly crowd-pleasing teppanyaki — but its shabu-shabu menu is also worthwhile, as it encompasses a wide range of sliced meat, seafood, vegetables, and broths." - Valerie Li Stack

https://boston.eater.com/maps/best-shabu-shabu-boston
View Postcard for Tokyo Japanese Steak House

Marina Yakymenko

Google
We went there over the weekend with my friends. We sat on the hibachi table. My husband and I ordered sushi. The sushi we ordered was dry. The lady who served our table was awful. I was still eating my sushi when she threw the box into my face, however, I didn’t ask for it. She literally kicked us out. The worst service I ever had in my life and she included tips for the check. For her service, I’ll never give her any tips! I gave this place two stars only for the hibachi chef, he did his job great.

Thaina Vilson

Google
Read this review before you order food here. I have ordered from this place before and I will say their food is great but I was so disappointed with this order. I ordered the lunch special which came with miso soup, white rice, with your choice of protein and vegetables. Online the order state that it is $11.45. I paid $23 plus tax for this meal. You let me know if this meal was worth the $23. 3 measles pieces of shrimp and a whole lot of empty space with a few pieces of steak. The next day I went and spoke to the owner to let him know that the online prices were not accurate. An employee met me and told me their prices have went up to accommodate “economy”, okay cool. The owner comes over and disclaims that the online menu is even his and that he did not create that online menu and that menu does not belong to the restaurant. I showed him a picture or my meal and asked him if he thought it was a good deal, and he tried going around the question and told me that what I ordered was the lunch deal and to him it looks acceptable. Never ordering from here again. I told them they should update their online menu to reflect the current prices and left.

wanda rosario

Google
This is fillet mignon. An image is worth a thousand words. I wish I could give this place zero starts but that’s not an option. They charge 18% tip to everyone, according to the manager. Mind you, we were a large group and I consider myself a very good tipper so 18% is really not enough but tips should match service. The cooker told my niece that it was easier to cook her steak well done when she asked for her steak medium-well. And the waitress told me that my daughter needed to seat with me to be able to have her food on my bill. Very poor customer. It was too much for her to figure that one out. Will never eat here. If you want to eat good steak go to a reputable place.

Racheal Hutcheson

Google
Totally loved this place. The experience was amazing. Visited during Covid and all safety rules were well followed. Best place in town for Hibachi. Usually has a waitlist on weekends so reservation would be recommended. They don’t have lot of sake varieties surprisingly as seen in other Japanese restaurants but I was satisfied with the one I tried. The grill chef was pretty entertaining too and showcased some amazing skills 😍

Doron Bracha

Google
Nice restaurant, convenient location with free parking nearby, pleasant atmosphere and interior decor, clean restrooms. Authentic food in generous portions, the hibachi performance with the fire is entertaining and exciting for the whole family. Great service, very reasonable prices. Good experience overall 😀

Ron E Keyz

Google
My family I enjoyed it. The food was good the soba and udon noodel soups we great. Steak and seafood was great. The appearance of the meat was healthy and tasted fresh. We had very good habachi service, and the chef was entertaining. The only other thing that was lacking was the small lack of attentiveness of the waitress. For example we ordered a Shirley temple. It took a while to get it. But other than that service was okay. The only other thing that I noticed was the menu was a bit too large, I suggest simplifying it a little. Or make a separate menu of your different types of sushi's offered. Great good good service. I'd recommend.

Abhishek Chatterjee

Google
We dined at this place a couple of weeks back at the hibachi table. The theatrics of the hibachi cook was amusing and the food was OK, neither outstanding or bad. The service could have been better. Overall not a bad experience, but not going back to this place anytime soon.

Tim

Google
Not sure why the reviews are poor, the service was good and pricing was very fair for the area. Would happily return.
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Benjamin E.

Yelp
Been wanting to come here for a while, so it was great having my company dinner here. Got here early so I made my way to the bar with a few other co-workers. There is large projector showing the sox game and enough space to move around and have a conversation in a group. The bartender was friendly, and did a good job of making our drinks. One of our team members ordered a Frozen Pina Colada with Hennessy and although I 'm more of a whiskey guy, this was good. They have a fairly nice selection of spirits and I was very happy to see that they had my favorite Japanese Whiskey. I do need to mention though that there is no beers on draft here if you are looking for that. They do carry all the traditional selection of Chinese Mixed cocktails you would find at a Chinese restaurant (Mai Tia, Zombies, Scorpion Bowls etc.) and from how they poured our drinks, they are very generous. The one thing I would suggest is that they may want to shampoo the carpets. There must be a lot of traffic in the bar area because the carpets look on the dirty side and walking on it was very sticky. The dinner was a lot of fun. We had Allen as our chef and he had a great attitude and did a great job on putting on a show. I ordered the Sirloin steak medium rare and it was cooked perfectly. The service was good, where the waitress checked on us frequently. One of our guests has allergies to soy and dairy but that was not a problem, as they could cook their meal in the back of the kitchen and timed it to be served at the same time as the rest of us. With regards to pricing, it was not that bad. There was ten of us and we all had at least 2 drinks (some a few more) 9 appetizers were ordered and we all got an entrée, and it totaled out to be $85 per person with tip included (20% tip) Looking forward to coming back again.
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John C.

Yelp
I'm not spending my money here again. The lobster tails tasted like styrofoam and I'd rather order McDonald's or even eat at Frank Pepe's right next to it than come here again. Sorry Restaurant, but you're not getting more of my money after this first time eating here.
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Jason M.

Yelp
The food is consistent and good, I always receive generous portions and have a good experience with the meal. The drinks are good and the ambience tends to be pretty lively, with a great sense of camaraderie forming among many of the patrons, especially on weekend evenings. Have never had a very long wait and have always had good service, though having Shirley as a waitress is always the best treat!

Renna A.

Yelp
I was very disappointed. We brought my elderly Dad there bc he never experienced Hibachi style Japanese food. The service was just meh.. Everyone working there were Not happy, no smiles, the cook was not engaging. He didn't do the squirt bottle or anything. He just cooked and left. Nobody looked happy there. Not a good vibe. The food was just okay. I expected it to be much more esp in chestnut hill. Should have gone to Bisuteki prob would have been much better

Kimberly H.

Yelp
My family used to love this place. The staff were so fun and engaging but felt super rushed tonight and the rice wasn't like it used to be and the food was super bland I think we may have to venture out or the area for Hibachi. Prices are so high and the food wasn't that good. Sad to see a local spot go down so badly I'm giving it 3 stars because it was a great spot maybe they were just having a bad night but hopefully they will do better.

Eli I.

Yelp
Came here expecting a nice dinner with three of my friends. Not only was this place insanely expensive, the food was bland and the serving portions were tiny. The waiter was extremely rude and shooed me away then had the audacity to include his own gratuity. He was awful and as someone who usually tips 20% everytime, this guy maybe deserved a 2% tip if lucky. Definitely will not be returning and I advise everyone else to choose a different resteruant when they want hibachi.
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Haley E.

Yelp
The food itself is mid at best. They didn't bring out the soup and salad with the hibachi meals. It's expensive for not the best quality. The staff won't be nice to you if you're not an older adult. Also pay attention to upcharging on the bill. gratuity will always be included at a hefty price. They do a heavy pour though on drinks.

Daniel C.

Yelp
Where to start: 1: Asked to be seated at the hibachi section- lied to our faces saying that we needed a reservation. We saw other people ask and they got seated right away. Lying is not good in any circumstance 2: Service was attrocious. Asked where the bathroom was, got ridiculed and yelled at. 3: Sashimi and Nigiri was okay, which is why this gets a one star review 4: Since we wanted hibachi but "needed a reservation" we ordered hibachi in the sushi section. Food came out disappointing. My frickin steak AND shrimp tasted like it was microwaved and came out cold. My brother's steak tasted like straight blood. They just sprinkled sauce and expected us not to know what hibachi teppanyaki tastes like. We went to numerous amounts of places but this was goddamn awful. So bad even my dog wouldn't eat this food. 5: We complained about the food- relates to statement 2- they laughed at us (mainly my mother which pissed me off) like they were kids pulling a prank and were able to get away with it. 6: They have an automatic gratuity of 18% for a party of five or more. This was not mentioned to us nor did we see it in the menu. Which explains the bad service probably? I worked as a server and I always told "parties" about an automatic gratuity. Nor did I behave any different if there was or wasn't. Terrible place. Terrible atmosphere. Terrible food (except the fish which was not even all that). Terrible service. If lying, laughing at customers, and serving bad food was a contest, this place would win first place. We paid a hefty amount for an awful time. Usually I don't write reviews, as I choose not to add negativity to the world, but after what we went through, I figured I had to. Tokyo "Japanese Steakhouse" in Newton MA, get your shit together, honestly. The only reason they're still in business is probably because of how much they overcharge their food and alcoholic drinks to clueless college kids. Terrible.
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Philip W.

Yelp
My Newton-raised wife reminded my daughter and I again we shouldn't eat Massachusetts Asian Food. The restaurant has an interesting layout with regular tables on one side and the hibachi tables on the other with an innovation of closing the gap on one side of the pair of grills for additional seating. Unfortunately, on a Monday with hurricane leftovers eventually coming to town, we were almost the only customers, so my daughter felt guilty about doing the hibachi. We ordered Teppanyaki Lunch, she Teriyaki Chicken with Fried Rice and a Sprite, I Tokyo Special with Brown Rice and tea. Our chicken had a tough shell and was dry inside. The beef was well done despite my asking for medium rare and just as dry. The shrimp was also dry. My brown rice was dry. The vegetables and bean sprouts were acceptable. My daughter did like her fried rice, which according to Uncle Roger should use day old or older rice, and perhaps that's the key with the components of our meal - ALL of it seemed to be day old, perhaps leftovers from the weekend. Service was acceptable - our server even came over to ask how we enjoyed our meal! We declined to respond, though. She did need to ask to have her Sprite refilled, which seemed to use an acceptable ratio. The tea can't be their fault as it was a bag, but somehow just didn't work. The other positive is the restaurant is very clean, including the bathrooms and the large kitchen which supports the hibachis. My bench seat cushion was split, though. I hope I can post reviews with higher ratings - probably Pet Camp so I can.

Leslie R.

Yelp
Terrible service, place is dirty and poorly run. Don't bother going. Food is terrible.

Soly H.

Yelp
We love going to habachi, thought we tried this place for the location. It was over priced and not that good. The soup was hot water with scallions in it. Habachi is supposed to be entertaining, there was no kind of entertainment. Will not be going there again! Way over priced...
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Sweetty H.

Yelp
Chicken wings had no flavor, crab Rangoon tasted decent though... service was horrible we had to ask for plates, had to ask for napkins, waitress looked depressed, took forever, it was cold in there. Waitress Gives us to go plates and no bag overall will not go there again ever.

Chris S.

Yelp
This used to be one of our favorites but it has gone way down hill and we will never go back. Restaurant was dirty, the food was bland, fried rice just added soy sauce, lettuce was limp, minimal "show" from chef, they really rushed us, and it smelled like old grease. Stay away!
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Dora N.

Yelp
The sushi here is excellent. The secret of the mall . The sushi master is polite and gracious. Also his fish is fresh, creative and delicious. Try his volcano, triple maki the service is good. The soups and noodles need to be discovered. Great Hibachi.
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Kit D.

Yelp
Good food, bad service. Out of all the times we have been here, there has been a lack of service completely. We come in, the waitresses seat us. She doesn't give us any time to look at the menu, but we order anyway. The food comes quickly and the quality was great and overall taste was delicious. We finish our meal and wait for about half an hour for the waitress to take the silverware. She finally comes to our table with a very rude attitude, cleans up the plates very fast, while dropping our utensils all over the place. We wait another 30 mins for her to give us the check, we wanted desert, so we ask what the desert menu is and she says "Only fried ice cream" and leaves, when she comes back we ask if we can have two order of ice cream and ask what the flavors are, she refuses to tell us and runs away. Terrible service.

Mike L.

Yelp
Customer service was terrible- our waitress acted like she was annoyed the entire night. Rushing us to order, agitated if we had a question, super impatient. The food was below average- no real taste to it and the place was dirty. We thought about leaving on a few occasions because we were uncomfortable. I will NEVER go back.
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Anne D.

Yelp
The service was horrible and my salad was frozen. I didn't make a big deal about it during the meal but on my way out I told management about the frozen salad only to be told it's supposed to be cold. I understand that everyone is doing their best given the pandemic but bad service and the flippant remark has made me decide not to return.
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Hanna G.

Yelp
Originally I spotted this place through a Groupon for Shabu so I went with my SO. We have been to several other Shabu places around Boston and I thought our overall experience was very enjoyable and we've been back several times since with other friends and family. The Groupon I bought ($20 for $40 worth of Shabu) also included drinks so my SO and I shared one of the scorpion bowls while we waited for our Shabu orders. I've tried the Tomato broth along with the Cilantro one with the duck egg. My favorite noodles are the spinach ones. I'm sorry to hear that some other people haven't had great customer experience here, but almost every time I've visited, the waiters/waitresses have been very attentive. One time my friends and I were the last ones here and we did not feel rushed to leave and the manager even came by and refilled our sauces. In my opinion this is a great addition to the Chestnut Hill Mall!

Zack F.

Yelp
We came with a party of 16 and the least that they can do after spending $500 is treat their customers with respect. Terrible customer service and no manager on duty to talk to. Rudest waitress I've ever had. DO NOT EAT HERE!

Erez L.

Yelp
Service was pretty good considering it's a hibachi restaurant but the food was absolutely not worth the price it's served at. I would say half the price isn't worth it. The fried rice was really dry and some of the soba was burnt. I ordered a medium rare steak but it was mostly medium and medium well (they chop it up into pieces) and was completely lacking flavor.

Greg N.

Yelp
I have been to this location approximately 5 times. This last visit was extremely disappointing. Service was poor at best. The waitress was rude, unprofessional and completely substandard. The chef did an okay only presentation. Seemed as though he could not get done fast enough. The shrimp was served whole and the steak was not cut to bite size pieces with no knife. Water was served in dirty glasses, requested clean glasses which never occurred. I can go on with all the substandard service and food, but The clincher.... I alway tip, however this occasion I was not going to give my normal 20 plus percent gratuity and even struggled to leave the 10%. The manager came to our table and opened the bill folder and asked me to correct the gratuity as this was not enough. He explained that the cook gets 8% and the remainder of the tip go to the waitress. Therefore she wasn't making enough. Excuse me....the service and rudeness was beyond unsatisfactory. I increased my gratuity to 20% and I WILL NEVER BE BACK !!

S S.

Yelp
Terrible food, dirty seats and poor customer service from waiters. We went for the hibachi and had food poisoning the next day.
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Allen H.

Yelp
Do not miss this place is outstanding. I have been here a bunch of times and every time, the service was top notch, the food was excellent and the wait was short. Will come back!

Brian V.

Yelp
I come here often for food and the service is usually just fine tonight the service was horrendous it took me 20 minutes to even get a knife to cut my steak with. getting back to the steak it looked like it just came out of the freezer i was told it was cooked medium. The steak was not even rare and when I complained about the quality of the steak the manager said that he would take five dollars off the check. Five whole dollars. I said the reason I ordered the filet mignon was not so I could indulge in the rice and vegetables it was so I could enjoy it fine steak. The manager, PETER, then said OK $10 and walked away, he was extremely rude, he just lost a couple valued customers to this restaurant he should be ashamed of the way he treated his guests tonight. I will not come back here to eat again despite having many good experiences this one bad experience ruined this steakhouse for me

Sylvie B.

Yelp
We specifically request a hibachi food and ordered "hibachi fried rice" and other hibachi items. When the food came everything was in regular bowls and the server and forgotten what item was what and who each thing was for. It took us multiple minutes to figure out what the items were, and when I said that we had ordered hibachi she simply responded "no," and walked away. We were never checked on and were left sitting there without water refills or any service. Waitress was rude and unhelpful. When my friend left to go to the bathroom, they removed her chair to use for another party and when she returned she had no where to sit. At the end of the dinner we asked for boxes and she looked my friend in eye and said "finish it" and laughed. The food was decently quality but under seasoned and expensive, considering we didn't even get the hibachi entertainment. The grilled shrimp we ordered was not prepared on the hibachi grill and was clearly hardly cooked, no browning at all. An automatic tip of 18% was included. We were a large party, but the service was terrible and was not even worthy of 18. Do not go here.
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Lynn S.

Yelp
This was the first and last time I will go here. I went with my family and kids. We sat at the hibachi table with another couple that was on a date night and needed a fun night out ( they had kids too). The services was terrible to say the least. We all " upgraded to fried rice" Which was basically their white rice with soy sauce and a tiny bit of egg.. I think they used 1-2 eggs. for 5 people they uncharged $15. There were no carrots or peas or any of the traditional veggies in fried rice. When the bill came, we asked to speak to a manager. We explained nicely that we didn't' feel the " up charge was worth what was received and we asked if they would please take that off. The woman said she'd check with the owner.. She never came back and just gave the bill and obviously the up charge was still there. So needless to say we were not pleased. If that was the only issue, it would be one thing. The services was bad. The steak was so tough and the food just had no flavor. The " onion soup" was literally a bowl of hot water with what looked like some processed onion flakes, it was terrible.. I should have read the reviews and hope others will.They just were very defensive even though we politely explained our dissatisfaction. I would never go back and would not recommend.

KayLee A.

Yelp
Had an extremely rude server even when we got there 2 hours before close- do not go here if you are looking to be treated politely.

B B.

Yelp
COVID hot-spot! NO sense of safety and only wanted quick cash. Packed diners like sardines with zero distancing between strangers. Refused to give diners a table farther from other diners because "it's the weekend". Food quality - none. The only seasoning in my entree was just soy sauce and MSG. Service was bad. Not going near it ever.

Edward P.

Yelp
Just to update. Tokyo steakhouse does not do HOTPOT anymore. They have not updated their website. Very disappointed. Was so looking forward to hotpot.

Ipek K.

Yelp
The service is slow, servers are rude, and food is extremely low quality! I thought an appetizer of edamame would be a safe bet but they managed to mess that up. I found a ton of hair in my sushi and the food was not cheap. Definitely will not be coming back, absolutely do NOT recommend!
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Juliana S.

Yelp
This is my favorite Japanese steak house and hibachi place ever. I been there so many times that I can not even count how many. Tokyo is clean, kids friendly and more than anything their cooks are super nice. Seriously! All of them!! Since we have always gone there for hibachi, I can say that the cooks cook the food in a kind manner and they make your food evenly cut so all your pieces of steak, chicken or whatever you ask for is evenly cooked. The rice is nicely seasoned and not overly loaded with butter and garlic. Better then all the cooks are fun they entertain you, with tricks and spatulas tricks, they do not yell at your face and bang the spatula "nonsense-sly" on the table. Unlike some other places that they might think you came in for some good dose of headache instead of dinner. The tables are spacious and clean. You will not be hitting elbows with the neighbors unlike some other places I have been. The waiters are very friendly and attentions. There isn't one time that I left Tokyo feeling like it wasn't worth it my money. To me Tokyo is a hidden gem!
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Tim P.

Yelp
This was one of the worst restaurant experiences I have had in recent memory. We waited approximately 15 minutes, asking the hostess twice for assistance, before someone came to take our order. Two other tables near us were similarly kept waiting. After placing our order (one sushi roll, seaweed salad, house salad, soba noodles, and Hamachi Kama), we waited for one hour before the noodles arrived and the wait staff informed us that there was no Hamachi Kama. The food actually tasted fine, but I couldn't figure out if it was just because we were waiting for so long. Do yourself a favor and take a hard pass on this place.

Henry S.

Yelp
The sushi was just okay but the tempura was cooked in old foul oil, the breading was an inch thick and the vegetables were not fresh, nasty!
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Soumya B.

Yelp
Absolutely horrible service. Couldn't get seated even though we had a reservation and were kept waiting for over 45 minutes. They seem incredibly disorganized and are clearly understaffed

James B.

Yelp
I wish I could give this less than one star rating. The service was terrible, the meat was uncooked, and one entree arrived 45 minutes later than the rest. They also tried to convince my friend that they were giving him the right food, but to my knowledge chicken is not the same as steak. Thanks and don't come to Tokyo steakhouse

Lee H.

Yelp
Met up with a frIend for dinner last night. Walking in, just the atmosphere itself made me wary, let alone the ridiculous wait at the host station for seating, even though the place was empty. In general, it looked dirty. Ordered the sashimi dinner, even though I had my reservations about this place. I know sashimi; I eat a lot of it. Took one bite of the octopus and it tasted bitter and off. Salmon tasted just okay. But the yellowtail was really the star of the show: tasted off and jarringly disgusting, so I immediately spit it out. By that point, I had eaten less than half the meal, and I refused to eat any more. Even the color of the ginger looked off. Wish this could be a negative star review. Didn't even care to complain about the quality of my "meal" there, just wanted to leave. Never going back.
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Kimberly A.

Yelp
This is a great location and I wish it were closer to me than the Braintree location. Everything here is better from the food and service right down to the atmosphere. Another thing that is kind of random but very true is that their soup always seems to taste a lot better at this location. I stopped in for lunch today and Sunny, my hibachi chef, put on a great show and his cooking was superb. This place is kept very clean and the service is always awesome. I will be in the area again next week and will most certainly make a point of stopping here for lunch when I do make the trip.
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Jason P.

Yelp
We made a 6:30 reservation and they had us wait over an hour. We finally complained and they pointed out a table they mentioned they would clean off for us. We obviously waited, but watched as they sat a different family there. Hello we have a three year old to feed in our party. The servers are extremely rude and enforce a pathetic age restriction on the menu. My 14 year old sister asked for a kids chicken. They questioned her age, saying that she could not order off of the kids menu because she is too old. Then, my 12 year old sister asked for a kids steak and they questioned her age in front of her mother and said they would have to speak to a manager to fulfill a 12 year old's order. Oh and on the menu there is no age restriction stated for the kids menu. Awkward. Additionally, my sister went to order her meal and was questioned by her server as to why she was not ordering her THREE year old an entree. She is a parent and can decide whether her child eats from her entree. After being seated, we waited another 50 min before the chef came out to begin his performance. Last but not least! They had the audacity to include an 18% tip in the bill. I strongly believe as the customer, I reserve the right to rate your service and leave a tip according to my satisfaction. Stay away from this place!
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Chaya B.

Yelp
Hello Newtonites, today I ate here and the classic happened. A hair in my soup. Waitress asked would I like another.... hair I don't think so. The manager offered 10% off the bill. Just FYI Tokyo it's common practice tho take the soup off the bill. You eat hair. Service awful, and so was the tip. Only nice service was from the sushi chef falling a sleep in the back. I had to ask him can you find me a waitress so I can pay and leave.
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Bonnie C.

Yelp
This hot pot place is just okay. I haven't tried their sushi or hibachi, but prices are decent. I came here on my break from work and it was quite dead. This was around 3pm. The soup base is actually pretty flavorful - I got the Japanese tonkatsu soup and the beef combo. They give you a good amount of garnishes too (scallions, garlic, etc). Service is okay I didn't expect much - not bad not great. I heard drinks were good here so I'll have to check this place out again for their hibachi and sushi. I'll probably be back again for hot pot since it is satisfying and I want to try their other cuts of meat as well.
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Jimmy B.

Yelp
Okay folks, I read your reviews, and strayed away from the hibachi. Unfortunately, their shabu, not much better per my experience. -Meat looked (and tasted) like dead carcass. Yes, I know meat is technically dead carcass. But there's a difference between dead carcass that's fresh (pardon my oxymoron) vs. a dead carcass that even a vulture would pass up. I'd have to guess it was our timing - we went in to eat at an usual hour (4:30 - 5pm) so maybe the quality would improve during peak hours and they're churning that meat slicing machine more often. However, the quality we received was dry and tasteless meat (both the lamb and the beef). -Veggies, also lacking in both variety and quality. You had your standard napa, spinach, corn, bok choy, carrot, tomato and daikon. However, lots of the veggies didn't look all that fresh. -Regular broth was weak. I think it was diluted too much. -The udon was decent - hard to mess that up thankfully. Their fish paste, an extra, was also fairly delicious and came in a generous portion, so that was a plus. Overall, maybe it was just the timing, as most of the reviews for shabu here have been well received. Even so, please don't give your clientele food that has been sitting in your kitchen for a few hours, after probably being prepped the night before - throw it away if it's obvious to the eye. It may not reflect your true quality, and that's not an impression a business would want to give.

Jane L.

Yelp
I really like the performance of hibachi cooking and the delicious food! Highly recommend it!
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Rae F.

Yelp
I absolutely adore Tokyo Steakhouse, and I always go to the one in New Hampshire where my family lives. We go there for every single celebration, since it's always so good and a fabulous experience! This one was very disappointing. My friends and i sat at a table and were greeted and orders taken fairly soon after being seated. I know that usually they wait for the table to fill up to maximize the space but we waited for 30 minutes before anyone else showed up and another 20 minutes after the other party was seated before the chef came out. We were STARVING at this point and were very grateful to see chef when he finally appeared. Two stars off because the chicken tempura was greasy and made me really sick later on in the night. Also the fried rice being an extra 3 dollars (almost) was pretty ridiculous- and not something that is enforced at other locations. The food is typically great at this chain, but this location was a let down.
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Yuka Y.

Yelp
Pros: +15% discount with student ID +I was able to utilize my 15% discount card that came in the mail last year when it just opened +Vast space available for parties and groups +$10-13 lunch hibachi specials ranging from chicken teriyaki, steak, and shrimp including vegetables + soup + rice or noodles. No meal can get any cheaper than this in Chestnut Hill mall. Cons: -Some people enjoy the hibachi show, and they definitely give you one here. I find it tacky, and I don't play into it so I don't find it that amusing asides from the bit seeing people miss the flying bits aimed at them. It's the kids that are really wowed. Actually make and serve okonomiyaki on the teppan plates and I'll be suuuper happy 'cause we got none of that in the east coast. -Their maki was just okay. The strawberry-red tobiko surrounding the roll was too artificial and a bit off putting.
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Jeff F.

Yelp
Great place to get shabu shabu. This place is actually two types of restaurants in one. One side is a teppanyaki style with plenty of tables and the other side has many tables for shabu shabu. The food is great here.
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Mary I.

Yelp
Had a good experience here! I did the hibachi for dinner and had a fun time. We where seated right away. I got the chicken teriyaki and it was delicious! The food was very fresh and tasty. Would definitely come back!
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Cindy W.

Yelp
Don't Go Here!! Had a party of 15 people for a dinner at 7pm. It was not busy. We were seated in a long table, 2 waitresses took our dinner orders, and after that everything went downhill. HOT MESS!! They not only got our orders confused, but the food arrived very late. Good thing no one was hungry and pregnant ... oh wait not. Our friend who is ready to pop this baby out didn't get her food for 45 minutes. Whaaaat? And on top of that the manager/female hostess and one of our waitresses was really rude and unpleasant. Umm guys, really?
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Dora N.

Yelp
The question By the owners why not 5 stars. How about fix the big screen so we can enjoy the great soups , sushi and hibachi and watch the Patriots!!!p I am still a regular, Sam is the best, sushi is over the top. The steaks and salmon are fresh. Yes the big screen is fixed And watching basketball right now. .

Bella B.

Yelp
I have to say this is just about the rudest costumer service I have ever received. In all honesty, the service i received was not only very unprofessional but equally as rude. I came with a big party, we had booked reservations ONE week in advanced and they were very clear in saying that they would be able to accommodate us. We arrived only to have the wait staff yell at us about the seating arrangements and be very hostile when saying that we all had to sit in specific areas. They rushed the ordering and gave us no time to even stop to look at the menu. When I asked why this was I was told "we only have 2 chefs so you have to order now." There are 40 of us, and we said this weeks in advanced they should have been adequately prepared. After trying to fix our seating arrangement we had not only one but two servers yelling at us to sit down. Keep in mind this restaurant is completely empty except for us and they're treating us terribly and rushing us. The restaurant was dirty and one of the ceiling vents was dripping onto a plate of a person in my party. As for the food, overpriced and nothing special. I would pick any other hibachi restaurant over this. At least at other ones you can get some respect. Miso soup- Watery, not much flavor. It's not hard to get a good miso soup because you could literally buy it in a packet. Rice- pretty typical, nothing special. It didn't have a ton of flavor. Steak- slightly chewy and not seasoned well. For 20 dollars I barley got any! In total I had 10 small wedges of steak. Vegetables- decent, nothing special. Bean sprouts: kinda of raw but not bad. The chef did a great show and that would have to be the best part but for the price I would not recommend it at all: I would have to agree with any one star reviews. You can definitely get a better bang for your buck. Not to mention the mold on the bathroom celing
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Ray R.

Yelp
A nice place for party style dinner! We order Teppanyaki. Before they cook the food, they will give a brief "show" at the grill. The chefs are full of passion. The most impressive thing is onion volcano which is shinning and delicious. In addition, the beef sirloin is palatable. We also ordered Fancy Maki. They fried the outside seaweed and make the sushi taste crispy. I will definitely visit again.