Linda M.
Yelp
Party of 4 adults . Food was good, I really enjoyed the French dip. Our server was nice. We waited about an hour and the bartenders were friendly during the wait.
We asked for first available seating, aware this could mean outdoors in 20 degree weather, but it was Steelers night and we were bundled so let's go! We had seen some tables on the side that looked cold, but still cute. Well lit. Unfortunately, we were seated at a table at the very back of the outdoors where it was dark - no lighting at all, tvs were off, no music, no chairs at the table at first, staff constantly smoking and vaping and cussing and talking on their phones right by our table - it was miserable. There were multiple indoor tables available so I'm not sure why we got this one. People who came after us were seated at so much nicer tables, it made me sad.
I should have said something, but as an older white woman I'm worried about being seen as a "Karen".
Then the bill had a service charge on it, it's all on the screen so I didn't have time to study it, but wondered after what that charge was, idk, I feel they should have discounted our bill for the terrible table. The waitress noted that she always feels so bad for people seated at this table.
Edit - I've come back to lower my review a star. It was really unacceptable. I challenge management to spend over an hour at that table in 20 degree darkness and see what it's like.
Edit again to say: maybe I am a Karen, because what was that service charge? Why don't they hand you a receipt? Was it added gratuity that I added another 20% to?? I need a manager!!
Luckily the night ended with the Steelers beating the Ravens and going to the playoffs!! So it didn't ruin our night!!