Tomtom Suites, an SLH Hotel

Lovely hotel and staff made for an unforgettable stay. The property is everything you would expect for a hotel of this standing. While so many hotels seems to skimp on the little things these days, I very much appreciated their attention to detail in everything they did, from ensuring we were always topped up on bathroom products to the the delicious treats at tea time. Every member of staff we interacted with was caring and professional. Excellent breakfast with a beautiful view and friendly servers. Thank you!

Wonderful stay at Tomtom Suites Istanbul. We only stayed one night pre-cruise but wish we'd planned for longer. A beautiful historic boutique hotel, located on an access-restricted street in a walkable (but steep) part of town. We enjoyed a clean, well-appointed large suite with comfortable bed/linens and a huge luxurious bath with Molten-Brown toiletries (my favorite). Morning breakfast was included, offering yummy Turkish staples, delicious breads, and coffee with a fabulous view of the harbor and city. The Staff was top notch! Shout out to Gursoy who was friendly, professional and extremely knowledgeable. Thoroughly enjoyed our stay, wished we could have dined at Nicole, next time!

Beautiful hotel set in a former convent, blending modern and traditional design with curated art throughout. Perfectly located in the heart of Beyoğlu, it’s close to everything yet far enough from the main roads to ensure peace and quiet. The staff are exceptionally helpful and friendly—Fouad made breakfast a delight each morning, and Attila at reception was always ready with excellent restaurant recommendations. While it isn’t the cheapest option in Istanbul, the experience is on a completely different level from a typical three-star hotel—well worth the difference.

Beautiful rooms and excellent service, our concierge was very attentive making sure we always had assistance checking in/out from our rooms helping us carry our luggage to the end of the street. Traveled with my parents with 2 rooms and we were even so kindly upgraded to a larger suite. Our hotel was conveniently located in walking distance to the famous Galata tower and Istiklal walking street. Only inconvenience is that the hotel is located on a blocked off street so you have to walk about half a block up the hotel and the walk to Iskital is slightly uphill but all doable for my parents who are in their 50-60’s. Turkish breakfast was lovely, it was served upstairs in the same room where we had a lovely dinner at Nicole, the hotel’s Michelin starred restaurant.

What a beautiful hotel. Amazing service with very friendly staff who clearly WANT to look after people. Great location, very quiet in the middle of a very busy city. Breakfast was stunning, lots of local touches and staff who wanted to make you discover some amazing local flavours!

Beautiful hotel, great quiet location in the middle of what can be a very busy and noisy city. Very friendly and helpful staff. Lovely breakfast with a nice selection. Staff were very attentive. Lovely view on the Bosphorus and the city.

1. Best breakfast of my life (and I tend to dine well!). Exceptional food quality and an unforgettable view. 2. Spacious, very clean, and well-equipped rooms. 3. Best price-to-quality ratio I've had in a long time. 4. The Nicole restaurant discount for hotel guests was a great bonus. 5. Perfect customer service - even early check-in was accommodated. 6. Truly large bed. Communication is fine - both metro and tram are close enough. :-)

This is a great place to stay. Very friendly staff. The hotel itself is very clean and the various works of art are worth the stay on their own. The room we had was very spacious. We have never had a bigger bathroom in any hotel elsewhere. Housekeeping - what a fantastic job they did every day! Perfect breakfast - so much choice. Excellent, attentive service, and, wow, those unforgettable views! Just a short walk away from İstiklal and Galata Tower, and it's a great base from which to explore all the amazing places in the city. This all probably sounds exaggerated but go there and you'll see it's not.

We loved our stay at TomTom Suites so much. It's chic, clean, and quiet. Even though it's part of the Hyatt chain, it has a very private vibe, not like other big resorts or hotels. It made me feel at home. But the best part was the staff. They were friendly and the best. They were so kind and upgraded us to a deluxe suite, provided welcome drinks, and not to mention the fabulous breakfast. The hotel is located in the Beyoğlu neighborhood of Istanbul. It's across the street from the Italian consulate in a very quiet area. However, it's only around 15 minutes walk to Galata Tower, Taksim Square, Karaköy, Cihangir, tram, and subway stations.

Great & super friendly staff.... very accommodating and welcoming. Breakfast is superb. And the restaurant on the rooftop has amazing view . Our 2nd time here and highly definitely recommend to stay here.

My stay at the TomTom Suites Istanbul was a memorable one, especially for a first timer in Turkey. I booked the hotel as the location was a perfect two minute walk to Istiklal Street and a ton of major tourist attractions. It took about and 1 hour and some change to get to my hotel from IST airport. It was also rush hour when I arrived. My private transfer can't get in the alley due to it being secured as the hotel is in front of an Italian embassy. Be prepared to walk to the entrance a bit. Check in process was smooth. The first front desk person who I transacted with gladly helped me navigate the hotel and areas I wanted to see. I was upgraded to a really huge room complete with a work area, receiving area, large bed and a sparkling bathroom that had spa like features! I liked the array of toiletries and that the room provided a robe and slippers. The room has really lush modern paintings and was very colorful! I had forgotten to pack an adapter and the front desk gladly gave me one to use and keep so that was really nice of them. In the morning, there's complimentary breakfast. I chose to sit by the window so I could adorn the beautiful view of the Bosphorus River. The breakfast spread was phenomenal! It was a lot of food for one person and their coffee was amazing! The servers were very accommodating as well! I want to give high credits to another front desk agent who helped me throughout my stay, Nurol. I was very hesitant to take cabs due to the negative connotation attached to it. Nurol helped me get to the pier to catch my Bosphorus tour and was kind enough to tell me of Turkey's history and some other sights to see. He was also very helpful in booking my hammam bath experience!!! Overall, I really loved my stay at TomTom. The hotel is super modern and the elevators had a Parisian vibe. The staff were very friendly and helpful. It is private as well with less than 30 suites in the whole hotel. I will definitely be back!!! Awesome location! Awesome experience!!!! Only thing though is the central ac and heat didn't really help much. I felt my room was quite warm but it wasn't really an issue.

Tomtom Suites is everything it purports to be. It is the utmost in understated luxury with delicious food and attentive yet unobtrusive service. The location is quiet in contrast to the tourist areas of Istanbul. Everything was more than comfortable and, unlike other "five star" institutions, the people are very approachable, welcoming and helpful, especially Mehmet and Alp.