Michelle T.
Yelp
I really wanted to like this place, but it was meh. Not really digging the ice cream or the drive-thru experience.
We decided to place our order in the drive-thru. I wanted to try the Banana Pudding and Key Lime flavors. They informed us they were out of Key Lime, so I picked the Strawberry Pop Tart as my substitute. If they run out of a flavor, seems like it should be indicated on the menu. I had really wanted to try that flavor. Also, there seemed to be a bit of confusion in the communication when our order was taken and sure enough, in retrospect, we should have asked the young man who took the order to repeat it back. Ultimately, the two scoops in my order had only had one flavor right- the other flavor, I have no clue as to what it was; definitely wasn't the banana pudding I had ordered. My husband's order was correct.
There was only one car ahead of us, but when it was our turn at the window, we had to wait for what seemed to be a longer than usual wait for just 4 scoops of ice cream. The teen working the window gave us a cold apology for the wait with no context as to what the wait was. In any case, we saw no less than 4 other teens walking around the serving area, so it didn't seem like they were understaffed.
The ice cream itself was underwhelming. It was too sweet with not enough of a creamy flavor. When we got home, we placed it in the freezer for an hour and even then it seemed to melt rather swiftly. I had ordered the Strawberry Pop Tart flavor and the Banana Pudding. As previously mentioned, I did not receive my banana ice cream- instead, it was something that was kind of caramel-like with unidentifiable chewy things in it...was it toffee? I don't know.
The Strawberry Pop Tart ice cream was too sweet and lacked a solid strawberry flavor. It had a hint of it, but it didn't really match with what my impression of a strawberry pop tart ice cream would be. I didn't even bother finishing it. The sweetness and almost artificial taste really turned me off.
Based on the strength of the ice cream flavors we tried, I don't think we'll be returning anything soon. Also, there should be an adult overseeing this crew of teens and maybe instill a best-practice of repeating the order back, to lessen the likelihood of getting the wrong order.