Nilou E.
Yelp
Considering that weather has changed for the better, my friends and I decided to take a stroll out at the zoo. Afterwards, we walked along Connecticut to find a place to grab something to eat. We have heard some great things about Tono Sushi so we decided to go there. When we arrived, it was after lunch hour. When we asked to sit outside, the server suggested that we should sit inside. It seemed like he did not want to go in/out of the restaurant and preferred to stay inside. When we spoke with the manager (Pete), manager told us that we were able to sit outside. So we did.
They offer a HH menu on Sundays, all nigiris are $1. We thought we would try some along with other dishes. I also got the tonkatsu ramen with charsiu.
When we got the nigiris, they looked like a huge joke. They were tiny bite-size pieces that were laughable, with barely any fish on them! When I asked the manager, Pete, about it, he said that is what is provided at HH price. Nowhere on the menu does it say that the sushi would shrink during HH. As if I went to an American restaurant and got a burger at HH price, I would get a slider instead?!
In addition, the ramen was way too salty. The noodles were overcooked and soggy. They charge $2-3 for anything extra! Even things that are supposed to come with ramen, such as bamboo shoots, nori and naurto.
The worst part is that no one even attempted service recovery. They brushed us off and gave us "this is what you get" kind of attitude... very discouraging! To me, management and leadership is very questionable at this restaurant.
This was a very disappointing experience. I am assuming it has gone down hill and is no longer like the old days. I do not plan on returning again