Kymberly M.
Yelp
This is going to start off rough. But give it a chance. I'm glad I did.
Took the train to Ventura from Union Station. Tony's is an easy walk from the train stop. It's an outdoor experience with live music and great ambiance.
As I sat down, I was organizing my bag. The business section of the train provides snacks and alcohol. I was on the phone and looking at what I still had in my goodie sack. The host who helps monitor the area approached me informing me that I cannot open the alcohol (wine) that I had. Being on the phone I simply said, "okay, thank you" and I continued to clean out my bags. He stood at the table and then proceeded to pick up my wine bottles! I pulled them back from him and asked him not to touch my things. He continued telling me that I needed to put them away. I hung up my phone and told him to give me a moment. He had JUST told me about the (very common) policy and my intention was not to drink them but only organizing. He walked away but continued to "watch me" from his post. When I put the mini bottles back into my bag, he said, "thank you" as he was still watching me. I've never felt more judged, belittled, or treated like a child than at that moment. It was a horrible first impression and I hadn't even tried the pizza yet!
I was so bothered I spoke to the manager. I told her that I understand the policy and saw that they sell alcohol--including wine. I know enough about dining out to know you don't "BYOB" or expect to pay a corkage fee--which they have and is $10.
Anyways, manager was great. Returned to my table, pizza came, and was pretty good. It's super greasy, but that's what kinda made it yummy!
Minutes later, the same gentleman came to my table with an apology and complimentary wine. I appreciated the gesture and respect the fact that he apologized. It's never an easy thing to do.
In the end, it turned out to be a great find. The live music was fabulous. The band was, The Cousins. Which was ironic because the host's name tag also said, "Cousin...".
As the evening came the patio lights turned on along with the many patio heaters. Despite the rough start to the experience, I turned out to be a great spot. I'm glad I found it and will definitely return--without my train wine!
There's tons of free parking on the side gravel lot. And they are dog friendly which is always a plus for me. I think the property is wheelchair accessible too. I forgot to mention that they have delicious shaved ice too! Next time I'm trying one of those!