Narie
Google
Went on a Tuesday night because the bookings looked totally free. Suddenly they tell us downstairs is having an “event” and shove us upstairs, where there aren’t even proper tables, just shelves with random chairs. And even though it’s dark as hell up there, they can’t be bothered to give us a single candle.
We ordered a bottle of wine they literally just twisted the cap, didn’t even open it properly, and dumped it on the table. What kind of half-assed service is that? Who hires staff who don’t know the absolute basics?
And don’t even get me started on the crisps. Said £5, came out £7.80. When we asked, the staff had NO idea why. 🤦♀️
They provide zero service but still have the nerve to charge a 12.5% service fee?? Make it make sense lol It’s basically a takeaway wine shop pretending to be a bar.
Sort your management out you can’t run a business like this. RIDICULOUS 😂😂