Torel Avantgarde

Lovely boutique hotel with incredible views of Porto and the Douro river. The pool area is beautiful. Very walkable into the centre of Porto within 10-15mins (or use Uber). Great breakfast selection and the lunch we had on our first day was delicious. My only negative comment is (for a 5*) the hotel always felt slightly under-staffed in reception and the restaurant and bar area.

I could have pardoned the hotel with the odd service failing, but were too many to list.||But the list is;|1. The charade on check in of being early and the old “the room is nearly ready, will be earlier than the checkin time”. No message at all.|2. Luggage never brought to the room - wished we had taken it with us, had to chase|3. No room service breakfast card left on day 2, person on reception had no idea what they were, bar / restaurant staff didn’t have any either - it was like this was a first time request|4, air conditioning stuck on 17 degrees - we were promised it would be fixed when we were out at dinner, it wasn’t and never was|5. day 2, my partners birthday and the room service never turned up - the card we had handed in was never taken from reception |6. Dinner - only 2 deserts,s sold out of the others |7. Pool towels and dirty glasses just left right outside the restaurant windows till gone 9 at night. Hardly a great view. ||The room, 49, was amazing, probably the best in the hotel but a birthday weekend was ruined by frankly amateur service. ||You need to try much harder for the prices and have active management. None f whom were ever visible. On cheking out, would have been nice to have been asked about our stay rather than a pure credit card transaction.

Very beautiful hotel with a slightly removed location from the hustle and bustle of Porto, but very accessible at a 15-20 minute walk from the city center. The pool and outdoor restaurant overlook the Douro River and Gaia region. The rooms are well-furnished with clean and modern amenities, and room service was prompt and professional. The breakfast buffet was very good. Would not recommend eating at the restaurant for dinner, as there are many nearby restaurants with cheaper and more authentic cuisine, but the ambiance and service were both excellent regardless.

Loved our stay at this hotel. Only reason it’s not a 5 because location wasn’t as central. Most of our walks were about 20-30 mins to the main areas. However it’s easy to get a ride-share. Hotel was beautiful due to its uniqueness , decor , views , pool, and indoor spa pool. Staff was incredible, extremely friendly. Breakfast was included which is definitely worth it. Lots of variety of breakfast options and of good quality. The terrace where you can eat is also very nice with views down to the river and town. Room was clean and maintained but had its quirks. The balcony door latch appeared overused causing the door to get stuck. But like the hotel it had a really nice style and decor.

Love Torel Avantgarde & so enjoyed our stay here. From the moment we arrived, we were greeted with warm hospitality and an atmosphere of luxury and artistry. The hotel’s design is stunning—every detail thoughtfully curated, blending modern elegance with creative flair. Our room was beautifully decorated, comfortable, and offered breathtaking views of the city. The amenities were top-notch, and the attention to detail made our stay feel extra special. The staff went above and beyond to ensure we had everything we needed, always attentive and welcoming. Breakfast was a highlight—delicious, fresh, and served with a view that made every morning feel magical. The location is perfect for exploring Porto, with easy access to the city’s main attractions while still offering a peaceful retreat. The staff is also incredible - the folks that work the front desk (I wish we had their names written down) but they truly went above and beyond to give us recommendations and help make our honeymoon such an unforgettable trip. If you’re looking for an incredible hotel in Porto that combines luxury, art, and exceptional service, Torel Avantgarde is the perfect choice. We can’t wait to one day return! We have already recommended Torel Avantgarde to friends & family who are planning on visiting Portugal later this year. Can’t say enough positive things about our stay here!

Relative to the price (695 euros for one night, including parking and breakfast), this was indeed a terrible, poorly maintained property. The staff was wonderful and attentive - no complaints there. See photos for tired and worn conditions of our room. Fixtures peeling, chipped, falling off the walls, improperly installed, old, dusty, and generally unclean. The jacuzzi was empty of water and nonfunctional. The indoor “heated” pool was not the slightest warm. We had NO hot water this morning at 9 am for our showers. We sat for 30 minutes and waited for our omelettes while one person cooked eggs for approximately 30 people who were present for the B- breakfast. Yes, the hotel is artfully designed and interesting. But those accolades are entirely overshadowed by mold and dust and peeling caulk.

Very disappointed with this 5 star hotel.|Breakfast, although plentiful, the hot breakfast was luke warm at best.|The bar often ran out of supplies, no beer, no cider, no mint for mojito cocktail, no more baileys after one glass was ordered !|We asked to book a table for dinner for the dj event, and was told we didn't need to book, then when discussing it with a member of staff a day or so later, was told the restaurant was fully booked on that evening! We complained that we were advised no booking was necessary, so after a few minutes they managed to fit us in at 8pm.|Wish we hadn't bothered, the service was very slow and the "michelin" meal was miniscule.|Bedrooms and sunbeds were comfortable though

Went to Torel with my wife and we only have to say good things about it, specially the staff, in particular from the front desk a girl named Ana, she was trully dedicated in what she was doing!! The rest of the staff was amazing too, in the restaurant, the housekeeping did and amazing job aswell! The pool area is a great spot, wonderfull view and the most relaxing place in the hotel to me!

My husband and I loved our stay at the Torel Avantgarde. We were forced to make a last minute reservation after finding that the AriBnB we reserved was horrible and not at all as advertised. Last minute reservations can be tricky when you are also traveling with two small dogs. However, the front desk staff responded to our inquiry immediately and we were warmly welcomed upon arrival. All of the rooms are named after artists and we were assigned the Van Gogh Suite. Like Van Gogh, the room was dry and moody. It was also very spacious with lots of room for our luggage. Housekeeping brought up two beds for our dogs and treats. They also offered bowls but we had brought our own. We were also given a bottle of champagne and offered two drinks at the bar. The bed was very comfortable and I slept quite well. Everyone at the hotel treated our dogs like celebrities. We were even able to bring them downstairs for breakfast and dinner because we had them in a stroller. The breakfast buffet is great. The bread that is served at the hotel is amongst the best I have eaten in my life. The staff was so accommodating and professional. One person asked us where we were going for the day and offered us lunch suggestions. The manager also comped our parking fees for each day because of an unfortunate experience we had at dinner. They also left a card in our car wishing us a safe journey and provided a bottle of water. We had a great time during our trip to Porto and the staff and accommodations at the Torel Avantgarde are a large reason why.

Incredible service at this hotel! The staff was so kind to me and showed such care as I was going through a rough time. The room was clean and the maids did a good job coming back in for turn down service and tidying up and replacing water. The fact you can text the front desk was really nice. The breakfast which was included in the stay was delicious and included mimosas even! Loved the hot tub and indoor heated pool. The rose room and art gallery was a fun place to hang out! Comfortable bed and amazing views all around the hotel.

Do not stay at this hotel. The staff is very full of themselves and unfriendly. The rooms are small and dark and the walls are paper thin. You can hearABSOLUTELY everything in the neighboring rooms. We payed $660 a night and felt like we had been ripped off. There are many other hotel options in Porto that are worth the money and will give you a favorable experience.

Loved this concept, art meets home. They claim to be a "baby" hotel since they've only been open since 9/2018. All 47 rooms are decorated based on an artist. We stayed in "Eileen Gray". I had never heard of her before but the room was modern minimalist. A bit cozy. They provide filtered water and nespresso. There are also a plethora of mini bar options and little premium snacks in branded, labeled containers. The rainfall shower was kind of frustrating including the mini shower head which can only be used as a handheld. They do provide shower caps to avoid the total wetness that rainfall showers cause. The buffet breakfast is delicious. Some of the best pastel de nata I've had in this city. The food is fresh. The flower room is beautiful and so instagram-able. However even the lobby has its quirks. Did you look up and see the mirrored ceilings? The outdoor area by the dining room has a nice view of the duoro river. I'd stay here again if my schedule permits.

0 stars for poor management!!! Yes the hotel is beautiful with beautiful views of the Douro River. However, that's where it stops. This is NOT a 5 star hotel. We did not receive 5 star treatment nor did the hotel management reflect a 5 star hotel. We stayed 2 nights on the first part of our trip to Portugal. This was our first trip to Portugal and we researched the best hotel to stay at and chose to spend more money and book the Executive Royal Suite based on the views and terrace from the room. After a long flight from NYC to Lisbon, and taking a 3 hour+ train from Lisbon to Porto, we were looking forward to relaxation and sleep. While the room and bed was comfortable, the hotel did not inform us ahead of time that there was an outdoor music festival just below the hotel that was playing music very loudly until 2am. The main performer, Chemical Brothers did not get on stage until midnight and played until 1:40am. Nevertheless, we did not sleep. When we asked the hotel why didn't they inform us about the festival, they said they left a "notice" with ear plugs in our room during housekeeping that day. WE DID NOT RECEIVE A NOTICE NOR EAR PLUGS. I'm sorry but a "notice" same day as the festival was not sufficient. I had to ask the front desk for ear plugs, which DID NOT work. I can still hear The Chemical Brothers' loud thumping music all night even with ear plugs. I know the hotel have no control over the music festival, however they do have control in communicating and informing guests well ahead of time that this music festival may interfere with sleep. We had a front view of the music festival from our hotel room's terrace. Everything could be and was heard! We have stayed at many Marriott hotels which are not even close to 5 stars, and yet they had the decency to inform us ahead of time of any disturbances that could impact our stay. This is not uncommon for hotels to contact guests ahead of time in the event of construction, closed facilities, loud noises, etc. We could have re-arranged our travel dates and come to Torel Avantgarde after the festival was over. When we asked to speak with the manager, Lily, and asked if they can discount us for the night's stay or comp anything at all (drinks or lunch we had at the hotel restaurant), she did nothing. All she said was that the festival was out of their control and there's nothing they can do. When I asked why they did not inform us of the festival in advance so we can make other arrangements, she said it's not her responsibility to inform every guest. This is NOT how to run a 5 star hotel!!! I was shocked at how Lily handled the situation and she really should not be a manager of a 5 star hotel. Even at a 3-star Marriott hotel, we've gotten comp'ed drinks or a meal at the very least if there were disturbances. Do NOT expect to be treated like a 5 star hotel guest here!!! Torel Avantgarde is nice hotel with beautiful views, but they have a long way to go to call themselves a 5 star hotel. Cons: -outdoor pool is small and not heated. Only the (small) indoor pool is heated. -outdoor hot tub water is not hot at all; it was lukewarm at best. -not enough outdoor loungers by the pool based on how many rooms/people the hotel accommodates -pool towels are at the front reception, not by the pool. It's a no brainer to leave pool towels by the pool?!?!?! -lunch at the restaurant was not good. We ordered salmon sandwiches which came with fries. We asked for ketchup and they never brought it to us. We were so hungry that we ate it anyway. -extremely poor management Pros: -good breakfast -great views

Absolutely amazing hotel and cuisine. Exceptional service and amenities. Multiple languages were spoken and kindness abounds. A must visit and dining experience.

I thought this hotel was better located near the Douro river.... it is not.... it is close on a straight line when you look at a map, but It will take a good 20 minute walk to get to the riverside, walking west where all the action is, is climbing and then coming down or if you go east, it will be downward longer and get farther apart where you need to go. Once we got to the hotel, we were greeted immediately by a nice bell boy who took good care of our car and lugage. The reception people also very nice and amicable... they did tell me that I had a room upgrade.. well here is where my "review" starts. We came to a room that is super small... I am saying SMALL! Once you walk in, the bathroom is just to your right and the sink at the end of the tiny bathroom. To the right of he sink, an enclosed shower with the toilet all in one space.... the architects probably never thought someone was going to take a shower.... they did put a little metal separation in the floor but no door or curtain (well, it does not fit!) so when I took a shower, even being VERY careful, the whole area was drenched.... and with the metal separation and no drainage, everything was soaking wet.. had to though a big towel in the floor to try to contain a pond being overflowed and getting the rest of the room wet.... unbelievable!!! Then get out of the bathroom and imagine being at a dark room with practically NO light.... colors of the wall and ceiling?? Dark grey.... so if you thought reading, getting dressed, looking at something was an option, well NO.... I was completely annoyed. So much so that I called the reception and made a formal complain.... even though I was going to stay for one night, I could NOT stand it.... they tried to find a solution and offered me to go and see a suite to see if the space and room was better.... so I went to see the suite and again, same problem still small room with a small adjacent living room that was also small and dark!!! So I decided to breathe deep and try to sleep early and forget about this night.... we did not move to the suite as the issue was not solved. For the staff, I can say they are very good and amicable trying their best to solve problems.... for location, I would not recommend this hotel and for the room, well, probably the worst room I've been in my life. As for breakfast, in my opinion and coming from several high end hotels in Portugal, this was the worst of them... service was understaffed and variety was not at its best... so, I would skip breakfast there unless you have it included in your room rate. All in all, been there period!

Wonderful helpful staff but that's about the only positive we experienced at this boutique hotel. Tiny rooms and baths, pool was cold as was the jacuzzi. Views they boast are from the terrace of the restaurant. Location was not ideal and required a 10-15 min walk to central Porto.

Beautiful spot for cocktails! It over looks the water and has fabulous views. Try to sit on the patio if its nice. The prices are a bit pricier considering this a hotel but no where near US hotel prices. The interior is also glamorous as it has fake flowers hanging from the ceiling in one room. Great for pictures!

A beautiful boutique hotel with excellent service. The room was a little small but still very comfortable and well decorated. Extremely clean. Breakfast is included and perfect. The view from the restaurant Terrace is magnificent. Good location walking distance from the center of the city.

I booked 5 rooms for 10 people as part of a September 2017 family vacation. The hotel isn't even open yet (it is about to), and I had a small glitch in the booking process. The hotel manager Francisco, and Rita, helped me immediately, from their mobile phones and on their personal time, at 9PM ON A SATURDAY NIGHT (which is an incredible level of personal service). They addressed the issue and made sure to put my family in the best rooms available at the best price. Great personal experience dealing directly with the hotel and we are really looking forward to our stay!

The hotel is now a month old - it is a very modern 47 room hotel. The hotel sits up on the hill and has fantastic views of the city. We had a very good lunch outside - we have a king bed and it pretty much takes up the whole room. This is not a hotel where you would plan to stay in your room. That said we do have small balcony off room with view that is very nice. It is about a 7 minute walk to city center old town. I would recommend this hotel .