Total Wine & More

TLDR: JD WAS AMAZING AND I HAD THE BEST CUSTOMER SERVICE IN YEARS Full background: I went here a few years ago, wasn’t impressed with anything. I wrote them off til yesterday when they had my keg way cheaper than BevMo. Yesterday was a completely different story. Ordering the keg was super easy. I noticed the difference in price between what I paid online and what was on the keg board. I asked about it and JD said it wasn’t updated. Definitely thought that’d be the end of it and I was out of luck. However, JD said I could get a refund or a gift card for the difference. Just got a 12 pack and it was a bit above the difference and he comped the difference. Wasn’t substantial but I’m used to nothing so it was super nice. Jd also helped load it and was really cool. Anyways I’ll only shop here for all my alcohol for now on. Thanks JD!

YASSSSS QUEEN! Listen up, my fabulous darlings! Your girl just STRUTTED into Total Wine in Mountain View while my chariot was getting her new stilettos (tires, whatever) at Costco next door, and I am GAGGED and GOOPED! First of all, the RANGE, honey! The VERSATILITY! I saw more bottles than I have wigs, and that's saying something! The staff was serving HELPFULNESS realness - not a hint of shade when I told them I was just browsing and don't even drink alcohol. They didn't bat a falsie! Even though Mama doesn't partake in the spirits (keeping this temple FLAWLESS), I was living for their non-alcoholic selection! It was giving OPTIONS! It was giving CHOICES! It was giving "we see you, sober queens!" I'll be sashaying back with my gift card that I left in my other sequence purse, because this queen needs to stock up on some booze-free realness for my next viewing party! The library is OPEN, and Total Wine has ALL the books, darling! TENS ACROSS THE BOARD!

Total Wine has a large selection of products for all your needs. They have a large selection of wines organized by grape and region. They also carry every type of spirit including some nice premixed cocktails. Lots of less common items here also, such as Amaro Nonino and creme de mure. They also have a large selection of beers. They also carry some products that they source directly from producers that you may not find elsewhere. Most importantly, they have a friendly staff that will help you find what you're looking for, even if you only have a vague idea of what you want.

One of the best stocks of common and hard to find liquors, wine, and beer in the Bay Area. Whenever I need something for a special occasion or even just to try making a new cocktail, I always come to this location. They’re well stocked, store is clean and safe, the employees are knowledgeable and friendly, and the prices are reasonable. They have everything you can think of when it comes to liquor, wine, beer, and cigars. They also sell a variety of glassware, mixers, utensils, and other necessities for your bar. They also have a “chiller” which can make the bottle you’re buying cold within a matter of minutes. I always meet knowledgeable people here who share my passion for good drinks. Both the employees and fellow patrons are always a joy to talk with. Highly recommended visiting this place, especially if you’re looking to try a new liquor or wine not typically stocked at big box retailers.

Update: I called the number provided in the reply to my review. There was nothing they could do to make the situation right. My order was cancelled with no outreach or explanation. I'm hoping someone will still reach out to me to resolve and complete the order.

You really can’t beat this store for your liquor needs. It has soooo much of everything! It sure beats our alcohol stores back home. 👍😎

Really great place to buy good wine for reasonable price

Keven is the best. I give him great credit for being there after his mom died in April. It takes a lot of willpower to be chipper when you are grieving.