Agnieszka
Google
I am writing this review with a heavy heart, as we had been looking forward to visiting this restaurant for two years, saving it for a special occasion with friends. Yesterday, we had an 8:00 PM reservation and arrived right on time. Upon arrival, we politely asked if we could sit outside at a free table for four, but the host refused and insisted we sit inside. 40 minutes later, that same table was still empty and was eventually given to a walk-in guest with no reservation, while we were still indoors.
In the meantime, it took about 30 minutes to receive menus — only after I went twice to ask for them. When we finally managed to order, it was another 40-minute wait for the starters. They also forgot our drinks and we were unfortunately not even offered bread like other tables. Our main courses arrived at around 9:30 PM.
After dinner, we kindly asked for desserts but were told that at this hour they didn't have the desserts we wanted. The waitress suggested other options, but when we said we’d rather skip dessert, she suddenly offered to make the original ones — which, unfortunately, turned out to be quite hastily prepared.
On the other hand, one waiter was exceptionally polite, apologized multiple times, and comped two soft drinks. The food was tasty and made with fresh produce, but for a place with such prestige and reputation, the overall experience was frankly disappointing.