Toucan Charlie's Buffet & Grille

I can't say enough good things about this wonderful buffet. The food is perfectly prepared and fresh, attended to regularly and kept at safe temps. There's a nice variety of options (though compared to come buffets, is lacking slightly in the Asian department). The roasted/sliced meats bar is AMAZING and the turkey is the best I've ever tasted in my long life (and available not just on holidays). There are many unique buffet items I've never seen elsewhere. It's a great spread! Now, as for service, it's exemplary. They work as a team and clear plates and refill drinks promptly. We went without reservations for a birthday celebration and they easily seated our large party and our primary table attendant even prepared a lovely birthday plate of desserts and searched in 3 other onsite restaurants for a candle. What a guy!

The buffet is spacious and beautifully decorated, but the food is mediocre. Dinner is $42.99 per person on weekdays with crab legs available only on weekends. The menu showcases food from all around the world. The pho station was a pleasant surprise. As a Vietnamese person, I found the pho to be pleasant. I appreciate the wide range of options, but everything tastes like typical buffet food—just okay. Your money is better spent elsewhere. They have an automatic gratuity fee for parties of 6 or more. Staff are quick to take away finished plates and refill drinks. Tables are nicely spaced out.

Every time we come to Reno, we always make it a point to eat here because it is the best buffet. Everything is fresh and they have so many different options to choose from. Friday is snow, crab, and fresh oysters. Staff is always friendly and attentive. Camilla gave outstanding customer service to us when we arrived to pay.

My mom researched the area for a great buffet before we arrived to Reno, and was told this is the best buffet spot in Reno where she made a reservation. Upon arrival, the lines were extremely long, but they had sections for walk-ins and for people who made reservations. We proceeded to the reservations only line and was assisted by one of their friendly and jolly staff members. We paid the amount and was seated immediately. The waiters/ clean up persons approached us and asked us what we would like to have to drink. They have sodas, teas, lemonade, hot tea, champagne and much more. After ordering our drinks we proceeded to make our plates. Their foods are somewhat categorized by cuisine. They have seafoods, a carving station that includes prime rib, ham, roasted chicken, fried chicken that is bone in, a far east section that consists of dim sum, American Chinese dishes such as wok tossed mixed vegetables, broccoli chicken, fried rice, stir fried noodles and other delicious options. Next to it is their Mongolian Grill where you pick out the items and sauces of your choice and a cook will prepare it on a grill for you. After that would be their noodle station, the prep person will ask what ingredients you want and they will cook it right in front of you. They also have a Spanish section which includes tacos, quesadillas, salsas and some traditional Mexican dishes like carnitas, chile verde, tamales and much more. Fruits and salads are also a option along with a variety of soups to choose from. Lastly they have their dessert isle that is made up of a ice cream section where a staff will scoop it for you, pastries, and other delicious sweet treats for anyone with a sweet tooth. The food was okay and the service was great thanks to their very welcoming, well trained and understanding staffs were it made our visit a satisfying one. They have discounts for children, military, anyone over the age of fifty five and to any Monarch rewards members, higher the tier the cheaper the price. I highly recommend this place to anyone that loves to eat, to anyone looking to try something new, if you are looking for a decent buffet to dine at or if you just so happen to be in the area. I will be back to tryout the other delicious options they have to offer.

Haven't been back for awhile. Foods was great. Was expecting more seafoods but didn't see much. Dessert was good. Other foods was decent not too much but was decent. They have both pho area and Mongolian. Service is good. Only discounts we saw was if you over 65, be good if they have discounts over 55 at casinos buffet.

This was my second visit to this buffet, and overall, the experience was decent. The food is pretty average — not bad, but nothing exceptional either. One pleasant surprise, though, was Pho. It actually had a nice aroma and the broth had an authentic Pho flavor, which I didn’t expect at a buffet. On the downside, the desserts were disappointing. This was the first time I didn’t enjoy the dessert selection at a buffet. The service, however, was quite good. Staff were attentive and quick to clean up dirty plates.

We heard how good their seafood buffet was so we couldn't resist. It was definitely the best crab legs in Reno. I enjoyed lots of crab, shrimp, blackened salmon, and more crab legs. It was well worth the price ($117 for two before tax).

I went with a friend during their seafood buffet, and it was the perfect setting for some much-needed girl time. The seafood dishes were absolutely delicious, and there was a great variety of desserts and other foods to choose from. The restaurant was packed that day, but everything was well organized—we didn’t have to wait long at all. The place was clean, and the staff were incredibly attentive and friendly. Overall, a lovely experience. I’d definitely come back again!

Our food server was Hugo. Always cheerful and personable. He provided excellent customer service by constantly following up with us if we needed anything else.

Not much has changed at this buffet at the Atlantis casino, still the best buffet in Reno, NV. The carver was very accommodating as usual, I prefer beef that's a little on the moo side and he always goes out of the way the find a cut appropriate for my taste, after all, the moo moo is already dead so there's no need to kill it again by overcooking the meat. My friends from out of town always want to do a buffet when in Reno and this is probably the go to place for a very good buffet. One note, they had green beans almondine, it was a hit because it went fast, I would have preferred it without the almond slivers, I just think it takes away from the green beans, but then I don't like nuts in general so that may be my bias. I have to remember to let the server know not to put ice in the pineapple juice, it just waters it down too much, after all nobody puts ice in orange juice so why would you put ice in pineapple juice.

Every time we come to Reno, we always make it a point to eat here because it is the best buffet. Everything is fresh and they have so many different options to choose from. Friday is snow crab, and fresh oysters. Staff is always friendly and attentive. Camilla gave outstanding customer service to us when we arrived to pay.

Went to brunch with family who came to visit from the bay area. This is my go to Buffet when I want to impress guests. Lots of choices and the service is great. Probably the best buffet in Reno. Had the prim rib as usual, shrimp, and dim sum. So good. For dessert, love the chocolate chip gelato. Toucan Charlie's is a real Reno treat!

As a vegetarian, all you can eat buffets are never really worth it for me but heard great things about this one so decided to check it out when I was visiting Reno. Love the different build your own options including tacos, burrito, salads, pho, stir fry, charcuterie, and more!! This makes it pretty vegetarian friendly as you can pick and choose what to add into your own entrees! They also offer a vegetarian broth for their pho which is pretty delicious! Also love the diverse dessert options available including pastries, gelato, fruits and more! I will say I don't think I ate $40+ worth but had a great experience nevertheless! Definitely worth a try if you're in the area looking for variety for a meal! May need to plan early as wait can be long but thankfully we only waited for 10-15 minutes to be seated!

This is a top notch Buffet. All the items on the bar are kept fresh and rotated. The waiters and the cleaning staff are super friendly. The bar was kept clean of any spills or dropped items. I would definitely recommend the restaurant to anyone wanting a very tasty buffet. Word of advice. Get there at least an hour before opening because the line gets very long.

Out enjoying lunch with my daughter today and we decided to try Reno's best Buffet out. The place was clean, well lit and very organized. I did have trouble at two stations with the language barrier even got skipped so the lady could first help the gentleman who spoke her language. Other than that i will say they are #1 in buffet in Reno. In Reno, i will Say that again. Ribs had a weird taste and although the bread station was gorgeous, the bread felt and tasted as if it was thawed out that morning.

Background On Visit: Knowing that we were going to be flying into Reno International Airport, I made it a point that we needed to go to a buffet. Looked on their yelp page and thought to myself that this place would be the place to binge eat/drink. We went for the steak & seafood dinner gourmet buffet on Saturday. Toucan Charlie's Offerings: Voted the Best Gourmet Buffet in Reno, Toucan Charlie's Gourmet Buffet & Grille offers a vast array of mouth-watering dishes that cater to every craving. With six live-action stations, including Sauté & Grille, Carvery, Charcuterie, Far East, Pho, Sea Fare, Southwest and Specialty Made-to-Order Salads, and Dessert Island, complete with nine flavors of house-made gelato and cotton candy. From savory to sweet desserts the Toucan Charlie's Gourmet Buffet & Grille will leave you full and satisfied. Price Point: Reasonable. Just remember that during holiday season, you'll be charged higher ($65.99) than regular price ($58.99). You can see their prices on their website: https://atlantiscasino.com/dining/casual-dining/tcb . Restrooms: No restrooms in the restaurant. You'll have to use the restroom in the casino. Closest restroom would be going up stairs. Wait Time: Wait time can be long depending when you join the waiting queue. Our wait was little over an hour. If you more than one person in your group, take turns and walk around casino. This will make your wait look a little shorter. Location/Parking: Located inside the Atlantis Casino. Parking can be easily found Ambiance/Decor: Pretty cool ambiance with modern furnishings. Service: Service was good. The main staffer that was assigned to our table kept on refilling my diet coke. Every time I left and came back, there was another diet coke waiting for me. I probably had 6 or 7 refills that night. She was great. At times, there were other staffers that were waiting for you to finish so they can take your plate away. Felt a little weirded out, but it was effective. Buffet Items Of Choice: 1) Crab Legs: Definitely eat many crab legs. Very fresh and go for the ones that are pre- cracked so they're easy to eat. The staffer will also provide you a crab leg cracker and a tin to put your shells in. 2) Pho Station: Pho broth was actually good. Had some worries prior to trying, but all the worries were gone after taking many sips of the broth. Selection of protein and noodles was decent. First time seeing a pho station at buffet. That's genius! 3) Prime Rib: It was okay. Some parts of the prime rib was overcooked and over seasoned. 4) Salmon: Salmon was good. I probably think I had about 3 or 4 pieces 5) Salad: Good, but probably ask them to put the dressing on the side. 6) Broiled Steaks was tasty. 7) Dessert Bar was okay. I didn't feel guilty eating a oreo cheesecake slice. :) Toucan Charlie Buffet and Grille For Thought: With a decent amount of choices to eat, you might feel a little overwhelmed. Your eyes might be bigger than your stomach.So keep cool, take deep breathes, and have a grand ol' time stuffing your face.

For Reno, this still seems to be the best buffet as far as quality, variety and value. Really friendly chefs that prepare your serving dishes like prime rib, Mongolian BBQ, Pho, custom salads and more. Servers are always friendly. I adore the cutely dressed dessert server outfits at the dessert station. I noticed while enjoying both the lunch and dinner buffet, they have more bus workers keeping the dishes from piling up. I appreciate this improvement. I have to mention that they usually have an Indian curry dish or specialty item that is a tasty and nice palate surprise. I think there is something for everyone.

Located inside the Atlantis Casino. I have heard about how this buffet is one of the best buffets, so of course, I had to come here with my friend when we were in Reno. We weren't able to make a reservation, but luckily we were able to get here early enough where we didn't have to wait in long lines to get a table. Huge selection of food! Got crabs, other seafood, and desserts. Had a very good dinner!

I was told that Toucan Charlie's has the best buffet and I absolutely concur. After the Oldies but Goodies concert, we headed down to Toucan Charlie's for the feast. I do declare that this is one of the most impressive buffets that I have been to. I did not have time to take pics as I was busy checking out the various food stations. My favourite was the station where they had prime rib that was absolutely. I was also very impressed with the Asian offerings. I'm definitely returning to Toucan Charlie's in the near future to check out more and take some photos.

Brunch buffet, only a few traditional breakfast items on the buffet, mostly seafood:( Opted for the omelette, bacon, waffles as I am not a seafood eater. The salad bar wasn't the freshest had to pick through the peppers to find fresh ones. The cheese looked like it was sitting out for awhile, the chocolate cake was ok on top and kinda hard on the bottom. The chocolate fountain was not a very strong chocolate flavor and runny. Ebi was phenomenal!! Stayed on top of drinks and clearing the table. The mimosas were delicious!!! Overall wasn't worth $120 for the 2 of us.

It's been a while since we had breakfast/brunch at Toucan Charlie's Buffet; so, on Saturday, we headed the for breakfast. We arrived at the perfect time because we walked right up to the cashier, no waiting. My niece even noted that the casino seemed pretty empty an I commented that maybe it's the lull after Hot August Nights but no, turns we were just early because by the time we left at 11, the whole place was jam-packed again. Anyway, when we entered Toucan Charlie's Buffet, the hosts informed our party that there was now a 2-hour time limit now; we were seated at a 6-top table way in the back of the room because the restaurant was "slow" according to the host. Our server, Hugo, appeared almost instantly to get our drink orders. The buffet had good variety of seafood: baked salmon, oysters Rockefeller, fried shrimps, chilled crab legs, oysters on a half shell, shrimp cocktails, smoked trout, etc. The carving station had roasted pork, prime rib, baked ham and braised steaks. There was also a huge selection of breakfast items including made-to-order omelettes, waffles, pancakes, French toast, crepes, eggs Benedicts, lox and bagels, muesli and smoothies. There was also a good selection of Mexican and Asian dishes, customizable Pho, a variety of breads, charcuterie, fresh fruits, salads and soups, plus a bevy of delectable desserts; there was something for every palate. Everyone in our party ate their fill (and it didn't even take 2 hours), just looking at all the food was a sensory overload and our eyes were full way before our bellies. I did indulge in the crème brûlée; I got a second one because it was so smooth and velvety, it deserved an encore. Overall, everyone enjoyed their meals, the experience was a bit on the pricier side but with all the food that you get to try, it's (almost) worth it. The service was great too; Hugo was consistently attentive, even though his section filled up with more guests. All in all, we had a good dining experience.

This place is amazing what a great selection of food hitting American Mexican Asian lots of seafood crab everywhere. We went Sunday night get there early unless you are staying at the hotel casino or part of the players club they get preferents before the general line to get in. Highlight dessert area

Have been to the buffet many times definitely one of the premier buffets in town. But the Father's Day buffet was out standing. King crab, snow crab tons of sea food and of course prime rib. The crab cakes were ridiculously good. As busy as it was the lines moved quick and the food was being replaced very quickly. One of the prettiest buffets as well, with very comfortable seating. Would always recommend but you have to try their event buffets. Not cheap but all so worth the price.

This was my second visit to this buffet, and overall, the experience was decent. The food is pretty average -- not bad, but nothing exceptional either. One pleasant surprise, though, was Pho. It actually had a nice aroma and the broth had an authentic Pho flavor, which I didn't expect at a buffet. On the downside, the desserts were disappointing. This was the first time I didn't enjoy the dessert selection at a buffet. The service, however, was quite good. Staff were attentive and quick to clean up dirty plates.

I had seen YouTube videos of this buffet before we started out on our road trip.  I really wanted to check it out because I love crab, and I'm so glad we did!  The Friday seafood buffet starts at 4:30 p.m.  We got in line around 3:30 p.m.  It was effortless.  A nice young man came by and had us all pay before the buffet opened.  They let us in around 4:20 p.m.  OMG!!  The crab was plentiful and delicious!  They had snow crab, both cold and hot.  They had so many different stations.  Their desserts were incredible.  The service was impeccable.  When we were done with a plate, it was picked up immediately.  I highly recommend this buffet if you are in the area.  It was fabulous!!

I'm a fan of this buffet located at the Atlantis hotel. It is spacious inside with lots of options. The buffet is constantly being refreshed. On Friday nights, they offer Seafood buffet. Here's my spread of goodness...

Stopped by and wanted to try buffet since it's been awhile ... long line but pretty much cleared out within 30 minutes. Tonight was $60 per person for Seafood Champagne dinner. We thoroughly enjoyed crab legs and Pho soup (meat was thicker than usual) Luis server good - busser was overly aggressive wanting to clear utensils while we were finishing up.

Loved it and everyone was great and service was excellent. I'll go again when in town.

WOW! We went to many sites and read many reviews in our search for the best buffet in Reno. Toucan Charlie's had the best recent comments consistently. And now we're one of them. Service was acceptable but the food was off the charts excellent. Best quality, cooked to perfection, excellent seasonings (especially the Shanghai noodles!). The prime rib was OK, but everything else was great. Pho noodle soup made to order, stir fried vegetables, har gow, roasted vegetables, bagel station with Scottish smoked salmon, beet salad, fresh pineapple and fantastic Gelato. We don't eat like this often but felt this meal was worth the money.

My last visit was this past week to celebrate a few birthdays with family. Not overly crowded and no lines. Upon being seated, the host asked us if we had been in before and we told him we were local. They informed us that they have recently updated some rules and now have a two hour dining limit from the time we are seated since we were waiting on two. The rest of us went ahead and were seated and assured them that wouldn't be a problem. Our latecomers would have to deal with the time left after their arrival. This is the buffet of all buffets and glad we have them locally. This is a great place to come for special occasions and with larger groups. They only offer seafood extravaganza on the weekends if you are a seafood fan and the prices are a bit higher. The crab legs on the weekends are my favorite. I came here often during my last pregnancy just to get my crab leg cravings satisfied. The two hour max will come in handy the next time I come in for crab legs for dinner; I won't have to wait as long. The Atlantis has so many great restaurants under one roof and I can't ever stay away too long. Our server was a beautiful hispanic lady who we know has been here for years. I wish I remembered her name to give her credit. She not only provides phenomenal service, but is friendly and smiley. She kept our drinks filled and plates cleared. Overall, successful birthday celebrations. I have only one suggestion: your carving station had overly seasoned it's meats. The prime rib which is a favorite of mine was inedible because it was way too salty. Everything else we had was fine. We look forward to returning sooner than later.

Food : exceptional and variety that rivals whatever buffet you have ever gone to! Crab legs on weekends, pho (pretty authentic), Mexican, Chinese , American and even Mongolian food options. Service : my waitress let me practice my Spanish and kept our cups full! Our tables never had finished plates on them ! Ambiance : comfy, roomy booths . I was in heaven . The interior is a soft tan with dark highlights. No smoky smell from the casinos either!

Love it! had a lot of fresh crabs not too salty and just perfect!! The pudding was also wonderful. My second time here!

Personally I was not impressed with this buffet . The Customer service experience was not great. From checking in for my reservation, to meat station. It was prime rib night and I asked if I could have my meat cooked just a little longer because it was bleeding. The response from Maria the carver was so unprofessional. My kids also stated their experience was not great. The food was ok, based on the reviews I was expecting much better. It's possible because I got reservations at 8p the staff was tired , so the service and food was not top tier. Bottom line I will not go back .

The last few years we've been going to Thanksgiving dinner at Toucan Charlie's we use to go to the fancy ballroom, but find the food and service in the restaurant much better. I seriously come for the seafood, I love the steamed snow crab, salmon, clams, coconut shrimp with the spicy marmalade sauce was a nice added touch! I always book a month or so in advance to get the time I want. I like going earlier in the day not as many people! Our server was new and he was absolutely the best. He kept the champagne flowing. The desert choices are massive and the chocolate fountain is my favorite along with the gelato! If you have a players card you get $6.50 off if you're over 55. The only disappointment was it's a 2 hour limit and I felt rushed. I like it better when it was 3 hours for the price you pay for a special day, I think the time limit needs to be reevaluated.

Every time my family and I visit Reno, we always make sure to eat at Toucan Charlie's Buffet--it's truly our favorite spot! The moment you walk in, the décor is beautiful and welcoming. Even when it's busy (which it often is), the line moves quickly and we've never had to wait long. The staff here are always friendly, attentive, and helpful. And the food? It's consistently very good across the board. I recently had the Alaskan sole and it was absolutely delicious--perfectly seasoned and cooked. My sons are big fans of the prime rib, and the made-to-order salad station is a huge highlight--fresh, crisp, and customized just the way you like it. And let's not forget the desserts--there's something for everyone, and everything I've tried has been outstanding. The variety, quality, and value you get here make this buffet such a standout. The prices are reasonable, especially for the quality and selection. If you're in Reno and want a memorable dining experience with something for the whole family, Toucan Charlie's is a must-visit!

The buffet is spacious and beautifully decorated, but the food is mediocre. Dinner is $42.99 per person on weekdays with crab legs available only on weekends. The menu showcases food from all around the world. The pho station was a pleasant surprise. As a Vietnamese person, I found the pho to be pleasant. I appreciate the wide range of options, but everything tastes like typical buffet food--just okay. Your money is better spent elsewhere. They have an automatic gratuity fee for parties of 6 or more. Staff are quick to take away finished plates and refill drinks. Tables are nicely spaced out.

Came by to celebrate our one year wedding anniversary (since we hit the spa we had to hit the buffet)! I enjoyed 5 plates of deliciousness while my husband enjoyed the same. the brunch is the best bang for your buck as you also get champagne and raw mussels and crab legs to enjoy! I absolutely loved the sweets section. The mussels were fresh and plentiful. The service was okay for a buffet - a little slow in the drinks department but it was very packed! The buffet set up is nice and flows quickly and easily. The seats are comfortable and provide enough space for everyone to move around.

Pretty decent buffet here. Noticed on my player's card that I had a free buffet for (2). That's around $80 value. They have a wide array of salads and fruits; all the desserts you desire. In addition they have: A soup station Pho station Mexican station Smoked fish station Basic pizzas Chinese station Very good fruit and salad station Bread selection My favorites were the salad station and meat section. Everything tasted pretty good. I was happy. But of course, it was complimentary. That said, if I were starving, this place would definitely solve the problem. Enjoyed it here. Tip: on off peak days, at 11am, everything is very clean and fresh. Service was excellent. Loved the staff interacted with.

Best buffet they have in Reno! It is located inside of Atlantis, we came on Labor Day weekend and had reservations, they let us get earlier than our reservation time which was nice. This is my first time here and it did not disappoint! They have tons of cuisines and the seafood and meat section had a lot of selection. We did come on a Sunday so they had these seafood and steak options during the weekend! Prime rib was delicious! I also really enjoyed the seafood, I got tons of snow crab legs and raw oysters! I'm really happy they had raw oysters here because I recently went to one in Vegas and they did not have oysters! Would def come again!

It's been awhile since I last came for their buffet. Ambience and decor has been updated and the refresh look is a nice modern upgrade. We came for their seafood and steak dinner buffet. Amazingly all their food was tasty, fresh and on point. The prime rib was cooked perfectly. We also had their noodle station - to our surprise their soup was flavorful. The noodles were v good and consistent texture and chewy. The meatball and tendon was v good. I had their Chinese eggplant and it was not soggy and very fresh. Desserts: my favorite were the Chinese fried mochi balls. I had their carrot cake and it pass of you are craving it. Do not pass the ice cream. Flavors were good. Service staff is efficient and friendly. Appreciate their service and their diligent work.

Buffet variety boring and tastes bland. Not worth the fifty something I paid over the Labor Day weekend. No wow factor. They are no better than the cheap Chinese buffets in most places. Used to be top notch. But not anymore. Not recommended and not going back!

Our server Ignacio was very attentive. It was a very busy evening, Loved the service!

Oh Atlantis, how could a $35pp lunch, with good food, end up being such a bad experience? Serving staff behind the food were so unfriendly and looked so miserable, I actually made comment to hostess as we departed. Instead of simply apologizing, she went into a rant about how they were all tired and overworked. Wow. Not many tables were occupied, they were definitely not busy but the surly staff will definitely keep me from returning. On a positive note, Bistro Napa is always a five star experience and far better choice for dining. If only they were open for lunch!

Was impressed by the short line. Was not impressed by the high price. Service was average but acceptable, and the ambiance was very modern. I stared at the keno screen throughout the meal even though I wasn't even playing. The food was delectable and my experience was reminiscent of Greater China Buffet in that I could not tell the difference between vanilla and banana ice cream. There was no orange chicken but instead miso soup. Enjoyed the charcuterie board although the dinner roll I got was a bagel in disguise. Would recommend if you like ice cream, extremely bitter 'sweet tea', bagels disguised as rolls, and/or cotton candy.

My favorite casino buffet located in my favorite casino. Been eating here since 2008. Still consistently good culinary fare. Many food choices, attentive service, and clean. Highly recommended...Thumbs up!

Ulises was very welcoming and very attentive to my group and very friendly/respectful. The food was amazing the only thing i am upset about was getting here at 8:30 since they stopped the food at 9:30. The atmosphere was very enjoyable. Everyone showing a smile as we walk by. The interior design. Very colorful. 10/10

Pleasantly surprised with Toucan Charlie's Buffet & Grille! We had a party of 7 with a toddler. The regular line was long and heard it was at least 1-2 hour wait. Thankfully, one friend had vip access so only waited short time. The prices are pretty reasonable for steak/seafood dinner $55. The quality of the meats were surprising and good. I liked the prime rib, beef brisket, salmon, pho, curried goat. The Mexican fare was underwhelming. The seafood selection was good. The dessert selection was extensive as well. Service was excellent forgot the guy's name but checked on us all throughout the meal. If back at Atlantis in future, will definitely be back.

We came here after a volleyball tournament and wow was I surprised. Super fresh seafood. A few types of crab legs, oysters. My prime rib was tasty. So much variety. Free mimosa's or champagne. Servers so attentive removing empty plates as well as topping off drinks. Didn't feel like it was buffet service at all. We drove back for trip 2 a month later and everything was just as good. Would definitely go again!

Food was delicious - mostly had crab legs, wonton noodle soup with egg noodles, chile verde and deserts! I was pleased with everything I had for dinner. Ignacio was our server and did an amazing job. Quick to take our drink orders and delivery. Cleared away plates efficiently but did not rush us. Great customer service all around.

We always look forward to a good buffet while traveling. This place is located in the Atlantis Casino. We arrived at 5:30 and waited about an hour. We noticed that on our way out around 8 there was no line at all. There is a good variety of food stations: soup/salads/breads, Mexican, Chinese, Pho station, carving area with prime rib, ham, brisket, seafood including several kinds of crab, and desserts, including gelato, chocolate fountain and cotton candy! Everything tasted wonderful. You'll want to come hungry!

Food was good for a buffet; not a slop job to feed the masses. Prime rib and mash potatoes were the best. Service was great. Server saw me having dessert and asked if I wanted a good cup of coffee to go with it. Place was clean and well put together.

A big variety of food. I tried the lunch buffet and it was pretty good. The prime rib was good And all the other items they had. I was impressed with the Pho area, it was pretty good as well. Loved the desserts. The staff was friendly and the waiter kept checking in on us and did a great job making sure we had all that we need and that our tables were kept clean. We were a table of 10, so he had his hands full, but did a top notch job. The place looks great, plenty of seating and has a high value look to it and I especially loved the desserts section, and all its selections.

Showed up around 4:30 for Seafood Night. Waited about 15 minutes to get seated. Overall service experience was great. Favorite foods were both hot and cold crab legs, shrimp cocktail, Mongolian bbq station, and all the desserts. Prime rib from the carving station was a bit dry. Didn't get to try any of the Mexican food or Vietnamese pho station. Great choice for our anniversary dinner!

Amazing dinner Saturday night! 2 hour line wait was well worth it. There is no better season than Holiday season! We love to dine at Toucan Charlie's Buffet during holiday time. We were here for the seafood, specifically the crab! This is the best buffet in Reno and you get the most for your buck. They do offer discounts for player card holders/military. We loved every food station they had. From coconut shrimp to crab, Chinese, pho, Mexican, poke.... The list keeps going! Of course our favorite is the dessert station! Cotton candy, cake, ice cream, chocolate dipped fruit! We cannot wait to be back already!

Amazing food best trained servers in Reno yet....well.lit nice cozy inviting atmosphere...just wondrfrul....thanknyou Reno for this one.

I was honestly surprised today with this buffet. Price wasn't too bad and the wait wasn't terrible. We were seated promptly and checked in on consistently. Service was top notch, Andrea was on top of everything. I don't think I remember my cup ever being empty and plates were cleared quickly. The buffet has a decent variety of stations from seafood to Mexican to a pho station, there was a decent variety of foods to try out. It wasn't the best buffet I've been to, but quality was good and it didn't disappoint like a station buffet in Vegas would.

The wait is a bit- you she to come earlier - we came late in the day on a volley ball tournament weekend. It was very busy. The staff is very nice and it's clean and orderly. They make it work really well. The food is good with tons of seafood- and beef- lots of different styles of meat. If you are in town- stop in- you will be pleasantly surprised. A little gambling while you wait is always on the menu