Tout Suite

Staff is always nice & friendly. The cafe provides a variety of different food, both savory and sweet! However, I have seen a couple of flies hang around the pastries with fruit and unfortunately these same food items are not always fresh (it’s understandable just not appetizing to a customer). The general location is pretty frequently sketchy which I dislike. Inside is generously spacious but you have to be lucky to come in on a good day where theres a lot of empty seats available. Otherwise, it’s a solid cafe to visit!

We ordered roasted tomatoes soup but got a soup made out of tomato puree and matcha latte came with not properly dissolved and we can feel some sort of flour in it. It's not good at all. Seems like its freelancers working spot but not much of a dining cafe. Street parking is available. Spacious and regular atmosphere.

Great staff, great food, great vibes, one of one kind of place. Acai bowls are awesome, the avocado toast is unique, ketchup and fries are made in house, the ceasar salad is like no other, and the macarons are unmatched. Otis was a very attentive and kind server, Penelope has done a great job running the place, and Andrew always makes the mochas on point and knows my order before I even say it. Have been coming for years and will continue to come

Today after church, I had the pleasure of visiting Tout Suite, and it was a wonderful experience. I ordered the chicken biscuit, and everything was absolutely perfect. Otis provided excellent service and made my brunch even more enjoyable with his helpful and attentive care. I also loved the atmosphere and the music — it all created such a warm and inviting environment. Everyone there is truly fortunate to be part of such a special place. I will definitely be back!

Tout Suite is by far my favorite place have anything… breakfast, brunch, lunch, dinner, snack, or sweet treat. The food is always delicious and the fresh desserts are hard to avoid. 💕 Otis, the food runner, is always welcoming and so kind. He goes above and beyond to make sure my order is right and delivered in a timely manner. The music is a nice vibe in the background while I read on my kindle. I am a forever fan… and have been a customer of the original location since it opened. ✨

First time visiting - i really liked how calm and moody the atmosphere is. Perfect for getting some work done and getting lost in thought. All the pastries on display looked amazing and there were lots of food options 😋

It was a little busy. But what I really wanted to review the place … I was craving the 3 tacos and didn’t get it!! And I was starving!! 😢 their machine shut down so they gave out strawberries and cream, which I didn’t know was a croissant, and a mimosa. That doesn’t make up for the fact that I wanted something salty lol. 😂 good thing my good friend lives in Houston maybe I’ll go back maybe I won’t lol (good friend use to know the chef)

I would never have ordered from here if I had known the food would be like this. I chose the club sandwich because I wanted something light and fresh, but what I got was far from it. The sandwich included fried green tomatoes—which isn’t mentioned anywhere on the menu. I was expecting fresh vegetables, not oily, breaded tomatoes. The mac and cheese was even more disappointing. It tasted worse than boxed Kraft and looked nothing like the photo. There was no creamy sauce, no panko topping—just dry noodles with bits of bacon. Overall, this meal was a total letdown and a complete waste of my money and time. Absolutely disgusting.

1/13/25 Update- THEY HAVE FREE WIFI!!! This is my absolute favorite work space & coffee/tea place. It's HUGE with a rustic/woodsy vibe. Very spacious to find ample seating to avoid being crammed by anyone else. There's a big parking lot on the side of the space as well as street parking right in front. I love the food and the teas. I recently tried a beetroot latte and it was delightful. They make cute shapes with your drinks too hehe. I also tried the Power Bowl with the BBQ tofu & let me tell you- I've been missing out on the amazing flavors!!! I would always peruse through their menu and only order my usual matcha & brookie but their food is certainly worth indulging in. Fresh pressed juices, smoothies, parfaits, & coffees are available to go bottled for your convenience. There's also an assortment of pastries, desserts, & macaroons that people rave about. Great for business meetings, catching up with friends or even a first date link up. Staff is always very helpful and very chill. They all seem to like working there and it shows. See y'all next week haha!!!

Love this place. It is a great place to study or work or just to enjoy a coffee or snack while reading or people watching. The space is beautiful. Hip. Modern. It may seem a little intimidating at first but the staff is friendly and there is plenty of space. The food is pretty good. I've had the burger and the club sandwich. It's all in all a wonderful place to relax, focus and enjoy a cup or coffee or tea.

The space is beautiful! It's a very nice spot to study or work. The only gripe I had is that I ordered two items: a protein bowl and a grilled cheese. For the protein bowl I ordered a fried egg but we noticed half way through our meal that they put the fried egg on my grilled cheese instead.

I love the macarons at tout suite! If you're in college, this is a great place close to campus to study. Theres usually plenty of table space for books, though not sure if they fill up quickly here! My favorite thing to get here are the macarons, which you can get on their birthday sale once a year. Happy eating :)

The menu is the best! You will have many options, healthy, sweet, coffee and tea. I picked the Toast Sample and that's a great choice. The toast was nicely toasted with the very very good toppings. It took me a few minutes tdedecide which drink I would choose because so many of them are flavors I like. I selected the Honey Lavender Latte in ice. That is so, so, so delicious. Me and my friend met here to have a business meeting and the Wi-Fi worked very well as we both had to be on our laptops. Very spacious inside and great service.

Ambiance like i am back in California. Hip modern cafe. Assorted selections. Interesting flavors. Tres leche latte, honey lattes, strawberry cream croissants, etc. No cash! Must use card/ digital. Service is good. Its like a starbucks where they stay behind the counter, so not much to complain. Far to walk from convention center. Not much parking. Little kids can play at the structure outside.

Tout sweet is a cute coffee spot, with plenty of seating and hardly any parking lol The coffee here isn't anything out of this world, it's actually really mid not gonna lie. Their food and pastries are pretty good though and their mimosas are sooo good! lol they are kind of pricey but the food and vibes are cool so it's worth it lol If you're coming here to study...don't. It's always loud in there especially on the weekends! But other than that if you're thinking of stopping by, do so!

I rarely leave negative reviews because I understand that people in the service industry are doing their best, and I always try to extend grace. But my experience at Tout Suite on Commerce was incredibly disheartening. I ordered a vegan meal, was served meat by mistake, ate it unknowingly, and when I brought it to their attention, I had to bargain just to receive a gift card worth less than $20. They claimed they couldn't issue a refund because they had already prepared the meal--which is simply untrue. They could refund me; they just chose not to. I tried to explain the emotional and physical impact of this mistake (I'm vegan for health reasons!), but all I got was a hollow "we understand." To make matters worse, after their mistake, they initially offered free vegan pastries--only to take them back when they gave me the gift card, as if I had to choose one form of compensation for something that should never have happened in the first place. This is, without a doubt, the stingiest and most dismissive customer service I've ever encountered. They compromised my health, then made me feel like I had to beg for the bare minimum of accountability. Absolutely unacceptable.

I really like this coffee shop, which has an interesting history--it used to be a Ford dealership, then an oil change shop, followed by a nightclub, and now it's this fantastic coffee spot. They offer a great selection of delicious pastries and macarons, along with a variety of coffees and teas. The best part? They also serve wine! It's a great combination. For breakfast, we tried the biscuits and gravy with fried chicken, as well as the Cecina con chilaquiles. Both dishes were excellent. The shop has plenty of tables, making it a perfect place to enjoy your meal or relax with a book. The only downside is that parking is limited, and there are a lot of homeless people across the street. While it's a sad reality of the city, they don't bother you. We enjoyed our visit so much that we went back the next day!

We love visiting this place! Their acai bowls have been our favorite, and their Southern Benedicts are delicious and packed with flavor. Another standout is their avocado toast, and my nephew and niece can't get enough of their strawberry and cream croissant. Everything was great! However, I've heard they might be adding sugar to their acai bowls, which could affect their healthiness. I'll confirm this during our next visit to ensure we're making informed choices. Despite being very busy, the service was good. The place is spacious and can accommodate a lot of people. We also enjoyed their cappuccino and latte, though the cappuccino cup could use a better handle for easier enjoyment.

This review is based on ordering a cake for a birthday party. I have been going to Tout Suite for over 10 years now and generally enjoy the food including their cakes, but the service with this transaction was so awful that I had to write a review. While I received a prompt email response from the director of catering after my initial inquiry, there was complete radio silence after I gave her what details I wanted in the cake. No suggestions on design or quotes on pricing. After not hearing back for 5 days and with my husband's birthday party approaching, I finally called the catering service directly. I was able to place my order and was told I would receive a follow up invoice email. Again, NO COMMUNICATION for another 2 days. No email confirmation of my design or how much the cake would cost. I had to call multiple times during business hours since the phone line was busy, and the voicemail system was not set up. When I finally reached someone, I was told that "your email was written down incorrectly" (even though I had already been communicating with them for nearly a week at this point). I finally received the invoice and reiterated over the phone that I needed this cake to be ready for pickup at 10:30 AM on a Sunday. The earliest time available was 12 PM but catering offered to make the cake Saturday night so it would be ready at 10:30 AM instead. I had no problems with that and gave the go ahead. Sunday rolls around and my friend is at Tout Suite to pick up the cake and is told the kitchen is running behind and it's going to be an extra 20 minutes. Clearly this cake was not made Saturday night like they had promised. She had to wait over 30 minutes before it was ready. Furthermore, it was very clear this was a slap dash effort as the cake I received was nowhere near the quality of the inspiration photo. I had asked for the cake to be in red and white without the rice paper decoration, but it was missing splattered gold accents and additional decoration on the side. I have attached both the inspiration photo and the cake I received for comparison as well as the invoice itemizing the details. The only saving grace was the cake still tasted great but for the price that I paid, this subpar quality is unacceptable. The delay in the cake pickup also really affected my event which was scheduled at a batting cage and thus time sensitive. I cannot in good conscience recommend this bakery to anyone else since their customer service was downright horrendous and made every step of the process painfully stressful.

Ordered a coffee online to skip the line but when I arrived I was told I still had to wait in line. What's the point of ordering ahead? Also, their signage says different.

A cool spot to come and spend time working or hanging out. It was a little loud but not overbearing and can be chilly. The coffee is good along with the amazing pastries. They also have ample spots to plug in if you choose to come and work. There is also plenty parking behind the building.

One of the many coffee shops located in east downtown. It's huge and gives off NYC loft vibes. It's on the darker side and not bright and airy like the other coffee shops in the area. There's a gravel parking lot down the street from it. They have many pastry options to choose from. Got the viral cookie croissant, it was quite tough. Giving 3 stars because of the location, it's located off the highway and there's a bunch of homeless people right outside of it.

This was a cute little vibe cafe. I came multiple times on my stay in Houston. They have a nice menu of green juices, sweet treats, and breakfast sandwiches. Order at the counter and find a seat. There were people working and just hanging out. GLOWS: -The green juices were pretty tasty. -The shop is located within a small park, so the location is very cute. GROWS: -They are on the expensive side. -I didn't care for the chia pudding. It was very dry

I really like this place for a quick Internet cafe vibe. If you are looking for a place to work quickly or want to escape the office vibes, it's similar to brass tacks (which is often packed) There's food, cocktails, coffee , wine etc... free WiFi and plenty of space to work and charge devices. I have only ordered the patty melt and chicken tacos for here, neither were great for me, In comparison to brass tacks food, which is better.. in my opinion. Parking is onsite, on the street or. Nearby parking lot all free I do wish there was more of a tech add on here for customers to place their orders at their seat (whether from an app on our phones or device onsite ) maybe that would limit the amount of constant walking that's happening around seated guest who are there working as well as the wait times in line at the register .

Really good place with a lot of people. Food is good, coffee is not bad. Usually when picking your table people prefer to get a table by a window, but I would not recommend you to do that at this place. If you do you will enjoy your $10 coffee and $15-20 sandwiched while having a view on a bunch of homeless people starving and trying to survive. I took off 1 star because of the location. If for some reason you were not able to sleep the entire night long or really tired I would highly recommend Red Hot Eye coffee - it will wake up even a dead person!

Solid coffee and pastry option for a weekend brunch. BLT: 4.5/5 really love the fried tomato in this sandwich which adds a great texture component served on a soft bun, crispy bacon, and hint of chimichuri sauce, potatoes on the side were standard Vietnamese coffee: 4/5 smooth, slightly bitter but overall decent coffee Chilaquiles: 3.5/5 came out a bit cold, someone left it sitting for a bit because all the chips had gotten overly soggy, flavor was fine and the serving is pretty generous so I had plenty left over but it was too soggy to be worth it to keep The inside is a pretty big coffee shop with large windows facing downtown. You seat yourself and they'll call out for your coffee drink and someone will bring out your food.

I love a good coffee shop. This place was so cute. It had a great colorful photo op outside before you go in to get your coffee and snacks. I tried a variety of things so I could give an honest review. The coffee options were pretty standard but my coffee itself was pretty good. I did have to add sugar but I like to have less because once it's too much, you can't go back. The snacks I had were quite tasty. The crème brûlée cheesecake was good but very sweet. Luckily it was small but the perfect size for me as a bite was all i needed. I also tried a ham and cheese croissant which they heated up so it could be devoured on the premises. My green juice tasted delicious and helped balance me out after a few drinks. They were a little on the pricey side but all in all, I would recommend this place.

I'm giving tout suite a 3 star because I had a very mid experience there. I got here before the lunch rush- there were only 2 people in line but I literally had to wait over 15 minutes just to get my order taken. I'm not sure if they were severely understaffed, but me and the other guy just felt like we were waiting so long just to have someone finally acknowledge us. I ordered a soup and had a order pick up for 14 macarons. The soup was extremely extremely disappointing. The chicken pozole soup I ordered came out fridge cold. I was so confused, it seemed like they didn't even try to heat it up at all. I was kinda upset by this but the barista was able to heat it up for me in their microwave. Idk, when I got it back it was still half warm half room temp- very disappointed. The only reason this review isn't a 1 or 2 star is because the macarons were very yummy- light, creamy, and matched the exact flavor descriptors. The interior and ambiance of the establishment are also very good for studying, however there were not many outlets available in the downstairs portion.

The menu was the first thing that made me give this place a chance. It had many yummy looking options with a coffee shop vibe. The ambiance was perfect; chill, low lighting, not very noisy, easy to work in vibes. However, the food was just ok. Nothing really special or great tasting. The Mac and cheese was very simplistic and didn't have much to it. Kind of felt I was eating Kraft with some regular cheese added. The Brussels sprouts were cooked well but had this lemony ending that just made them inedible. And lastly the quesadilla wasn't brought out how it was ordered (paid extra for loaded) and when told they never brought corrected. The immunity boost drink was AMAZING and totally recommend. But the matcha latte was not sweet and had an excess of powder that it became super clumpy at the end and tasted weird. One recommendation I would make to their employees. Ask everyone if they are using the WiFi so that they know to get the receipt, I was not aware and didn't get it. This is my first time coming here so I would not have known that if I hadn't overheard someone else say it. Or put a sign somewhere by the register.

Easy to find, decent parking space. Inside is huge and spacious. Iced chai latte (3/5) Pozole soup (3/5) Club sandwich (4/5) Overall, nice atmosphere with lots of desserts option and big selection of food options.

The food was okay. I decided to check out this place with a friend since it has a good menu filled with many options. At the place you order, collect your number, and then wait for it to be called. The food was made pretty quick. The environment was darkly lit but very spacious. I ordered a chicken sandwhich that was crispy and delicious. But my brownie cookie was disappointing since neither the brownie or cookie worked together.

Would not recommend this place to study or work on weekends, there is not much parking, and there aren't enough outlets for everyone. The service is slow and there are certain staff members that come across as not very welcoming. The drinks were a small portion, I got a cappuccino, which was good but like I said smaller portions. The food and pastry's looked amazing, choices of cupcakes, delicious pastry's, macarons, cakes, sandwich's and hot food as well. Wouldn't say the space was anything special to visit, but if you're in the area, a to-go drink and pastry would be recommended.

The tomato soup was pretty good after some salt and the red velvet latte special for Valentine's Day was tasty, not too sweet, and very pretty. All were a bit overpriced given the small portions (soup is only available in a cup size, not bowl and the picture shows a 'large' iced coffee. Total was nearly $20 after tip. The space is large and industrial with lots of seating options in 2 levels. It's a vibe. However, it is the loudest coffee shop I have ever been in. I am new to the area and looked up places to work and have a meal/caffeine and Toot Suite seemed like a cool space. You get 2 hours of free wi fi with the code from your receipt, which seems fair to keep people from being there all day. But, back to the noise. It wasn't the people talking, although voices definitely carry. It was the music that made it extremely difficult to work. I could barely be heard during my meeting; it was embarrassing. I used my earbuds, later switched to headphones and it was still loud so keep that in mind if you come here to get work done. Also the WiFi is slow and drops a lot so if you have anything important to work on, bring a hotspot or go to a different coffee shop. I wish I had.

Very cute brunch and dessert spot. The crème brûlée bites were my favorite. They are about two bites which are perfect if you're wanting to sample a few things. I also tried the key lime pie. Not too sweet but the perfect level of sugar to where you don't feel like you're immediately getting a cavity. Also had brunch. I tried the French toast and breakfast sandwich. The French toast was simple but okay. The sandwich was a little messy. I wasn't a fan of the bacon, almost as if It wasn't freshly cooked . I would've preferred a different bun as well. The hamburger bun was out of place for breakfast.

I went for caramel macchiato and a chocolate croissant The croissant was hard and stale I asked for it to be warmed the cashier did so reluctantly and was rude. I asked for whipped cream and the canister was t working so while trying to get it to work my drink sat there getting cold and another should have been made. The staff was over all not pleasant or helpful. They all had attitudes and did not want to seem to be there. It was my 1st and last visit.

I paid $21 dollar for a salty salad asked could I get a refund cause it's salty I've never had a salty salad. The worker called the owner and they said there policy is basically we don't care if you don't like something no remakes or no trade outs please take your service elsewhere. I didn't even eat the salad literally took one bite and the dressing as well as the salad are both salty asf. WOULD NOT RECOMMEND.

they hired me and when i came in for training the told me "oh never mind" fuck these people

Ordered food to go from Tout Suite and they did a great job! I had a Caesar Salad that was really good and have had good coffee and juice from there on previous visits. This is a good spot to meet for lunch with a friend or to do some work and hang out. Next time I visit I plan to try their pastries, they look pretty good! I did order chicken on the salad and didn't get any so I dropped a star for that, but overall the experience was really good and I would visit again.

The vibes inside are great - it's a very open layout with lots of seating and natural light. Stopped by here for what we thought would be a quick bite before heading to a concert. The surrounding area is very shady. We stood in line to order for about 10 min even though there was only 2 people in front of us, it just took a very long time for the staff behind the counter to take people's orders because they were also running around trying to make drinks or check on things in the kitchen. The pastries on the counter weren't enclosed in any containers so there were a good amount of bugs kind of flying around and landing on some of the food which was off putting. The food took about 25 minutes to come out and we were on a time crunch. The quality of the food itself is great - I was pleasantly surprised by getting 2 pieces of avocado toast (was only expecting 1) and the fries were well seasoned & in abundance quantity wise.

My son and I were trying our Cidercade and when looking around there was not a lot for food...but Tout Suite answered the call! Really casual and cozy in an almost a food desert. Speaking of "dessert" they had a ton of unique options though we didn't try any. From special macaroons to cakes and huge cookies. For lunch we chose the grilled cheese and chicken sandwich, both well recommended and delicious! Good portions and pricing, too. Certainly a place I'd visit again to try their farm fresh items.

I'll have to come back when I go again and take pictures. I LOVE THIS PLACE. It is a bit expensive like I usually go with my sister and we typically spend $50 then again we get a latte each, food, and then açaí bowl or smoothie before leaving... so maybe we are just doing a lot? Lol idk but it's a must I love it here. The music was kind of loud the first time we went. The second time it was better. They have PLENTY of outlets, you just have to kind of find a spot. It being two levels is honestly very convenient and idk it adds to the overall ambience. You can add your number to sign up for their rewards system (DO IT, it saves you money). The service EVERY time we go is very comforting like if you say something wrong or have a lot of questions it's not like "ugh I guess" they are extremely helpful. This is on our study spot rotation. Give it a try!

I've been coming to this cafe for almost a year and I just experienced the worst customer service. Not only were the managers lacking compassion, patience, and empathy but Derrick threatened me with the police which is totally absurd & triggering. I came earlier today and did my normal duties on my phone. I left and went home and when I woke up I realized my cellphone still wasn't activated. I walked to Tout Suite (in the pouring rain) asking if I could use their phone & Wi-Fi to active my cellphone device. They allowed me for about 20 minutes then proceeded to stand over me and rush me off the phone as I explained to them that I couldn't hang up the call (as I was in the middle of activating my phone) Instead of choosing to understand my situation and my need of help -- Derrick then grabbed the other manager & proceeded to rush me off the phone and then threaten the police when I told them I would give them their phone after I was finished. Not to mention that Derrick is always crossing professional boundaries with the female customers, giving free stuff often when I come in here. I'm appalled.

Great coffee but not the best service or "welcoming" environment. I don't have any bad, concrete examples but the vibe was just...off.

Sweets: this place has soo many different sweets! Service: everyone was very nice and patient. They get your drinks fairly quickly. Got spot to study from or catch up on work. Ambiance: very chill and spacious. Got an açaí bowl this was really good. Light and refreshing.

I'll start off with positives. Coffee is good, i mean it's coffee. A cappuccino isn't that hard to make and they make a decent one. The food however is extremely mediocre. You'd think a restaurant in the heart of a homeless camp would either have great pricing on food, or the food would be incredible to attract customers. This place misses on both. The food sucks and is wayyy over priced. Imagine paying $13 for a tiny avocado toast that has rotten avocado bits. The hash is a joke, tiny bowl with a single egg and hardly any meat. If you're on that side of town and don't mind the homeless go for a coffee, skip the food.

I came here to order a traditional vanilla latte but I was intrigued when I saw "charcoal latte" on the menu. I normally don't like trying new things just in case I don't like it but OMG, I loved it! It's soooo good. Idk how to explain the flavor but I had to order a second one. The only downside was the price of the tacos I ordered. $13 for 3 bacon & egg tacos seems overpriced. No cheese or potatoes included. But they were good, so I guess it was kinda worth it. I'll definitely be back for another charcoal latte though

Loved this place from the time I walked in the door. Fantastic large space, plenty of seating and courteous service. The coffee was great, the mocha latte was just like I like it. Not too sweet but flavorful and non pun.

Positives were that it's a very chill coffee spot and good selections of bakery sweets and drinks. Very spacious interior and fairly clean. The service was fast and we felt comfortable in the environment. Ordered the vegetarian bowl and have to say it was not great compared to a lot of other places with similar ingredients. It did not taste great and I didn't enjoy the portion size nor the sauce they used. And for the value: $20 after tip added in for this seems a little high even in this economy. Would definitely try something different next time.

Oh man oh man. I used to frequent tout suite way too often but as of recently it's fallen off so bad. Coffee tastes burnt. The food is still amazing hence why i rated two stars and not one but it i go to a good coffee shop I'm not paying an overpriced ticket for subpar burnt coffee/

Absolute great vibes inside, drinks are alright, dessert is amazing, food is mid.. however outside is risky. There is little parking near the actual door, so we had to park in the back and we got our window smashed in and car robbed. I would recommend this place only if you manage to get parking nearby. I've gone at different times and never see it super full so that's a plus. One of the baristas gave me a free drink bc he was trying something new, the people are super sweet.

Cool place and good atmosphere. I enjoy the brutalist style so I enjoyed the look of the shop. The two tiers for the upper and lower seating was cool. I don't think of this place as a study coffee shop, but more of a get together or chill breakfast coffee shop on the weekend sort of vibe. Staff were really friendly and chill. Was a nice spot for Sunday breakfast and we got the chilaquiles, the BLT, and a Ca Phe Sua Da - the chilaquiles was really nice, good salsa and the chips weee still crispy which I can't seem to do. Mine always get to soggy so it was good. Only bummer was that it came out cold. - the BLT was awesome. Loved the fried green tomatoes - the Ca Phe Sua Da was really good, understand why it's the favorite. Just the right amount of sweetness for me, not too much or little. Would come again

EaDo is a bit challenging to navigate, if you don't frequent this side of town. Parking can also be a bit of a headache... But the exchange is a menu full of delightful treats and world-class sweets. Can't go wrong with a (gigantic) slice of cake or macarons! The elegant rose and honey-lavender macarons are my favorites... And, I've never been disappointed with their cakes! On seasonal flavor rotation, their cakes are beautifully decorated, with rich & moist layers, and always the right balance of sweetness.

Tout suite is literally the best! Got the matcha lemonade, toast sampler, macarons, and pastel de nata. Food and drinks are always so good here and service is quick. There's tons of seating and it's a great chill place to study/ work or just hang out.

I came out of town and was recommended this coffee shop and was wowed with this latte. I ordered a white pumpkin mocha with oat milk and it was so yummy! A perfectly balanced latte that I will continue to think about. The barista was very knowledgeable (it showed through in the balance of flavor) and cashier was very helpful and patient. 10/10 recommend!

Poor customer service. My first experience was horrible. Manager and staff were rude.

Waited in line for 30 fkn minutes on a Saturday. Worst service I've ever experienced. Line didn't move. Gone. Won't be back!

I'm going to try to avoid this place in the future. I can go there if needed, but it's usually not a pleasant experience. Yesterday, I waited in line at least 10 minutes to order my food/drink, and then as soon as I got to the register the guy told me he had to make a bunch of drinks so I had to wait at least another 10 minutes! My time has some value as well. The place is quite dirty/grungy. The neighborhood feels unsafe. Lighting is poor if you're planning to study. Coffee and espresso drinks are bad. The food and pastries are pretty good, but very expensive. Again, I can go to this place if I need to, but I definitely would not recommend it.