Tower House

Great location but…….. Broken window blinds, a plug socket that is broken and rather than fixing it they have just put an adapter in the other socket. Bed mattress not on the bed properly. Check in was by calling them and them telling you the code to the front door and let yourself in. While in the room at around 3pm the manager just let himself into my room without knocking and was surprised that someone was there. It could be a lovely place if they fixed stuff and if it was cleaner.

As soon we went into the room we were overcome by the stink of smoke and it had cigarette ash all over the bed, the sheets appeared as though they had not been changed since it was last in use. Clearly the room had not been cleaned in a long while as it was so dirty. The wall with the window was extremely dirty and damp. Their picture on the website is not the room you get. We went down to reception and told him we will not be staying the night, he made an excuse about someone was only smoking in the hallway and landing. We knew this was not true as the smokey smell was worse in the bedroom and there was cigarette ash on the bed. The receptionist said we would get a refund through booking.com, on which is where I found the room, they say that it was a partner company and the owner will refund it. Booking.com clearly had a no smoking room on their website, surely they are also responsible and if not why on earth would they allow a room of this standard to be advertised on their websile, surely someone must check them out first.

Do not stay here. Cracked ceilings and walls - flaking to the touch, floor literally slanted at a 45 degree the house being old is not an excuse it is not livable. Mould covering windows and the stench of it too. Stay somewhere else - seriously. Location is good but just .. don't. Terrible smell in the room. Sink in the room on the carpet is weird. Trust me. Go elsewhere.

Beautiful little guest house in the very heart of Oxford. Quiet and clean rooms. Lots of places nearby for breakfast.

We spent one night here in order to extend our stay in Oxford. If you like museums and historical sites, there's lots to do here, so I'd recommend two days. This hotel is built partly in what was once the city walls, so portions of it are over 400 years old. We were looking for something with that kind of ambiance. The downside is that many rooms have very low headroom, and you may have to climb a narrow staircase to access them. We fortunately sorted that out in advance by emailing the managment and requesting a room with decent height on the first floor. The management, I might add, was very good about replying to our emails promptly. Our room (wish I had remembered the name, but it's the one with the queen bed featured on the website's opening page) was roomy and airy. Our private bathroom (not all rooms have en suite bathrooms, so be sure you know what you're getting) was small but not cramped, and the shower was modern and clean. We did hear some creaky floorboards above us when someone checked into the room above, but it wasn't enough to wake anyone up and, hey, that's part of the adventure of an ancient hotel like this one. The price I was offered in early July 2024 was better than anything else near central Oxford. I noticed in the reviews that many guests were directed to a breakfast at an establishment around the corner, but that was never mentioned to mel breakfast wasn't included in the cost of my room. Overall, we enjoyed out experience here. It helped make Oxford memorable!

Had such a pleasant stay here. Beautiful rooms and most probably the best location for all things Oxford

The only good thing about the tower house is the location, very central for everything. But it goes downhill from there, managers are non existent, very difficult to get hold of by phone and extremely rude and uncaring. |The photos on their sites are of the two rooms they keep tidy for publicity and even they are not great. We arrived and had to phone, took several attempts for them to answer, they gave us code to keybox, let ourselves in, totally unmanned reception so had to phone again about which room we were in as no one was there. |We were told that two rooms shared a bathroom which would have been ok but in reality The only bathroom is on the top floor with four flight of stairs and shared between 6 other rooms! So as you can imagine it was terrible to try and use the shower/ toilet as it was always occupied but we didn't really want to use it as it was so dirty with mould, mildew etc. |We were in The little blue room, a small double but it wasn't a double bed but a queen size one so very small. There was a sink in a very dark alcove with no light as it was broken. The room itself was very dirty, stained carpet and bedding, dirty curtains, marks on walls, holes in the walls, large mark on one wall with holes where the bed head had been fixed to wall! Overall a very unkempt dirty room. |The whole house had a feeling of disrepair, neglect, dirty, as if the owners couldn't be bothered.|So sad to see a grade II listed building kept in such a condition. Feel that they just wanted peoples money and are uncaring of the condition of the house. We were not the only ones with similar complaints and concerns about broken and dirty rooms.|When we complained we were told that it you don't like it then leave! We are writing to Oxford council ref the state of a listed building and the owners attitude towards visitors and contacting the other sites where they are listed to make people aware.

Ispent a night here on Thursday the 22nd of May , filthy and that's being very polite my advice is go to a real hotel and get a taxi to visit, I should of slept in the car absolutely disgusting, the room needs fumigation, new ceilings radiator hanging off the wall, and overloaded circuit, BTW I'm a builder and fully qualified electrician, please avoid 🙄🙄🙄🙄🙄

Our stay at the Tower house was lovely. Just recently newly aquired, there were changes taking place when we arrived none of which stopped our hostess Elizabetta from taking excellent care of us. The room was clean and quiet as was the shared bath. We went to the No1 restaurant for dinner as per Elizabetta's suggestion and recieved complementary aperitifs from the Tower House before an amazing meal. Breakfast was also included the next morning and the eggs benedict had a perfect sauce, not too heavy. We would definitely return.