Kareem S.
Yelp
I don't even write Yelp reviews, but I'm making an exception because Chris, owner of Town Barber, is that rare dude who is loyal to his customers, and I don't know where else to put this story.
I've been getting my fades done by Chris since he was an apprentice barber at Crow's Nest, charging only $15 a cut. Probably since 2010. I used to get my hair cut once a week, cause I like to stay looking fresh. So Chris has cut my hair literally hundreds of times. Every haircut has been exacting and perfect, he genuinely takes the time to ensure it's so. I'll think I'm done and be trying to get up, and he'll be touching up this side and that part, grabbing his clippers to fix some tiny imperfection no one else would ever have noticed. The guy genuinely cares about his craft, and it shows in his work.
More importantly than that, he's a stand up, humble guy. After ending his apprenticeship at Crow's Nest, and moving to a full barber, charging full barber prices, he kept me at the original price, for YEARS after. He refused to change the price I paid, and even when I offered he wouldn't accept more money. A lot of business owners are "customer service" friendly, like on the surface, but Chris actually backs it up. He understands, just naturally as a facet of his personality, that long term customer relationships are more valuable than an extra $10 in his pocket today, which is a rare trait.
In 2012, I left Toronto and moved to California, then moved back two years later. I went to Crow's Nest, and found out Chris wasn't working there anymore and had opened up his own spot. So I went over there for a cut. During my first cut, I mentioned how I was looking for work. Chris referred me to a friend of his who was hiring, and gave me his email. I emailed him, we met up, and I've been working for his company for the past 7 months. So Chris helped me get a job.
THEN as if that wasn't enough, when I told him I got the job, he told me I couldn't pay for my haircuts anymore because I was working for his friend's company. I don't even know if I should publicize this cause y'all will go in expecting to leave with jobs and free haircuts. I've referred everyone I know there. My nephew and brother in law now get their hair cut by Chris too, and that's a strong endorsement because my sister is serious about her son's haircuts.
So if you're not getting your haircut at Town Barber, you should be.