Townhouse 27 Hotel

Very stylish small boautique hotel and well positioned for the central sights in Belgrade. The reception staff were friendly and helpful and provided maps, suggested restaurants and arranged taxis. Immaculately clean and spacious room, or rather a suite with a separate lounge and bedroom) (we got a free upgrade). Good power shower. Lots of options in the excellent breakfast.

Excellent staff and property. Perfectly located with many sites and restaurants within easy walking. It was our second stay here and we were upgraded to a lovely suite which was a pleasant surprise, though the smaller room we had previously was very comfortable. The welcome and helpfulness of the staff was second to none and they went out of their way to make it a very comfortable stay. We especially appreciated the room being made up while we breakfasted downstairs. The meals we enjoyed on site were very good and the staff again outstanding. Thank you for helping make our visit to Belgrade a special one!

An excellent hotle. Very good breakfast. The location is central and close to all the city attractions and restaurants. The staff is outstandingly nice and so helpful. The rooms are clean and spacious. It is very much recommended.

Disappointing Experience Despite Booking a Family Room... We booked a Family Room for two adults and two children, mistakenly omitting our third child (ages 6, 4, and 3). Upon arrival, we were informed that the hotel could not accommodate our family in the room we had reserved. We asked to cancel the booking, but were told we would still be charged. As a result, we agreed to reduce our stay to just one night and pay for a subsequent room we would not use. While we understand that hotels have internal policies to follow, there is a manner in which such situations can be handled that fosters a more positive experience. Unfortunately, the receptionist’s approach was unnecessarily rude and confrontational, including inappropriate questioning of our sleeping arrangements. Additionally, the internet was down for hours that evening, which disrupted our ability to work remotely—an important aspect of our stay. We subsequently found a private property that was more central, larger, more affordable, and—most importantly—welcoming to our entire family. This experience highlighted a lack of flexibility and poor customer service. We hope the hotel management will review both their policies and the way staff communicate with guests to ensure a more respectful and accommodating environment.

Definitely the best choice in Belgrade! The location was absolutely perfect, with all the main attractions within easy walking distance. The staff was incredibly friendly and helpful, and the breakfast was truly delicious. We enjoyed our stay so much that we decided to extend our time at the hotel, and making those ad hoc changes was effortlessly handled by the staff. Overall, an excellent choice and highly recommended!

🇸🇦We stayed here seven days, it was the best hotel ever in my trip. People here are very nice, very helpful, and more than polite. Me and my family likes the hotel and people specially in the front disk, housekeeping, and Caffe. I am strongly recommend this hotel. Special thanks to the manger. God bless you all🙏🤍🤍.

Loved our stay here. The staff are the best from the front desk to room service to the cafe - they were all very warm and friendly with genuine interest to look after their guests making sure you’re comfortable and all your queries are answered. We stayed in a family room which was spacious with a lovely layout. The breakfast was great - they switch things up everyday so you have something new to look forward to rather than the same standard breakfast being served everyday. Great location as well - this hotel is worth every penny.

A delightful charming hotel in a excellent location, we stayed for nine days and throughout enjoyed our experience, the hotel is a smaller hotel with a well deserved smaller "Boutique Hotel " description, during our stay we experienced genuine attentive kindness from all staff, there is a lovely breakfast dining area which remains open until around 10pm serving a variety of drinks and smaller meals throughout the day, this extends onto a outside pavement seating area giving a continental cafe culture atmosphere in a street with many other similar cafes.The rooms are well situated, very clean and comfortable well serviced and stocked with comfortable beds, the hotel is only a very short walk from the main shopping area and five minutes gentle walk to Kalamegdan Fortress, all in all I am most happy to give the hotel and staff my highest recommendations and THANK YOU to you all and we look forward to staying again.