Kayla Rudess
Google
First off, the location of this hotel is incredible, truly could not be better. The aesthetics of the space are cute and the furnishings are really fun and charming. Unfortunately, for the high price point, I found several aspects disappointing. Rather than a nice boutique hotel, it felt like a fancier hostel that should have been half the price.
The rooms are extremely loud, not only from street noise, but also from staff members talking loudly in the hallways. My WhatsApp requests to keep the volume down (there are no in-room phones) were ignored. While the team is reasonably friendly, there’s an overall air of indifference. Questions were often met with a simple “I don’t know,” and despite repeatedly requesting no housekeeping, I returned one day to find a housekeeper in my room with the door wide open.
The electronic door frequently broke, locking me out late at night and needing to wait for a teenage electrician who didn’t really know how to fix it and would take batteries from other doors, and the Google Home method of turning on and off the lights was clumsy and did not work.
The pool is much smaller than the photos suggest, and the “free breakfast” is fairly minimal.