Townhouse Cartagena | Boutique Art Hotel • Rooftop • Bar

Our stay here was truly memorable. From the moment we arrived, Lau gave us a warm welcome, and Yesid offered recommendations that made our exploration of the city even more special. María helped us with all the transportation arrangements, making every trip back and forth smooth and easy. The daily cleaning was impeccable, and everything felt carefully planned. Every corner has a unique style and an artistic touch that makes the atmosphere special. The terrace, with its wonderful view, became our favorite place to relax, and the included breakfast very complete was a great way to start the day. Without a doubt, it was an experience that exceeded our expectations and left us wanting to come back

Lau was amazing! She is more than just a person who works the front desk but an Ambassador for all things Townhouse and Cartagena. She was able to get us a free (pay what you like) tour and it was probably one of the best tours ever. She was great with directions and whatever we needed she was right there. The welcome beer was an added elevated touch. Not only will I stay there again but highly recommend. The room was spacious and so was the bathroom which is always an extra plus. The entire place was super clean.

Townhouse was great. From the moment i arrived, Laura welcomed me with a costeñita (the local beer) and made me feel at home right away. She was super attentive the whole time, and Yasi and Maria at the front desk were just as helpful. If you’re ever unsure about what to do, they always have great recommendations and guide you without hesitation.|The hotel itself has such a nice, cozy style, and you can tell they take care of every detail. Breakfast was delicious, and the room service was really fast, which i loved. Everything is managed through whatsapp too, so communication is super easy.|Overall, it is a place where you feel comfortable and well taken care of. I’d definitely recommend it and i’ll for sure be coming back

My wife and I booked the penthouse for a 3 night trip to Cartagena. Based on all the good reviews we were excited to stay here and visit the city. First the positives - great location inside the walled city. Everything is close by and walkable within 5-7 mins. The room was very nice and spacious. The outdoor area with the small pool was excellent. Now the negatives - the staff at the front desk seem to be a bit too stuck up (specially a guy). When we walked into the hotel on day two and found out that the elevator was not not working, we asked questions on when it will be fixed and how do we get to the 4th floor besides climbing stairs in the heat. The response from the front desk guy was 'just start climbing'. Seriously...that is his solution...no apologies for the inconvenience. Overall he gave a vibe that he did not care much about the guests. On the positive side the staff on the rooftop was wonderful. We found multiple occasions when either the spoon or the cup was replaced but with a dirty one. We had to call housekeeping to replace them, which they did promptly. Not a big issue but management should look into it. Just leaves a feeling about what else could be dirty that is not easily noticeable. I like to overlook small issues and mostly look at the positives. However that one person at the front desk forced this 3 star review. If I am in Cartagena again, I will look for some other place to stay.

The hotel is beautiful full of art with well thought out spaces and a calm stylish feel. Everything was very clean and being welcomed with a local beer was a simple but thoughtful touch. The reception team were genuinely warm especially Laura who was lovely and shared great recommendations. The rooftop has a stunning view and the bar staff were friendly and easy to chat with. Overall it was a great experience. Comfortable welcoming and definitely a place I would stay at again.

I had a great stay at Townhouse. From the beginning, the service was warm and welcoming. Laura, Yesith, and Marie at the front desk were very kind, helpful, and always ready to give good advice and recommendations, which really made a difference.|The cleanliness was excellent and everything felt well taken care of. At times, you can hear a bit of street noise, but the place is so comfortable that you can still rest and sleep well. It’s a place with character, good energy, and a really nice vibe. I truly enjoyed my stay and would definitely come back

Really beautiful hotel and in a great location, the rooftop was unreal, the rooms were spacious and everything was beautiful. The daily breakfast was great and wine hour was such a nice touch! Our only complaint is that the rooms get bright really early, the blinds don’t do a good job, and also the rooftop is loud if your room is on the fourth floor. The bar closes at midnight so you hear music until then and then you hear people cleaning, and then you hear people in the morning getting breakfast starting at 7. I think if we could have been on the 3rd floor it would have been perfect. Even with the light and noise it was still our favorite hotel of the trip and would recommend it

Absolutely loved my stay here, so much that I stayed another night! Staff are so lovely and helpful - particularly Laura on reception. Beautiful room, really comfy bed. Nice rooftop bar and pool. Highly recommend.