Townhouse Cartagena | Boutique Art Hotel • Rooftop • Bar

Trendy hotel centrally located in walled city. Nice size and clean room with city view. The room was updated with flooring, colorful walls which gave the tropical look. The shower with the rainfall shower heads was exceptional! There are a lot of other cool and trendy features in the room, but very practical for all types of folks - family, couples, and friends.||Lau at the front desk was outstanding! She was very helpful with our check in process, quickly responded to all of our requests, and was helpful locating specialty shops in the area. Lau spoke both English and Spanish. She always greeted us with a smile, and was very responsive with everything. Excellent customer service Lau! The excellent customer service extended with the rooftop restaurant staff. We ate breakfast and dinner at the rooftop restaurant and found a great selection of entries. All of the entries we ate were delicious!||The hotel definitely has the trendy hip vibe for a younger crowd looking to party. But in my opinion it’s convenient and practical for couples and families with young teens.

Townhouse boutique was AMAZING! The staff goes above and beyond to make you feel welcomed. Lau the front desk was super helpful and so polite. Rafael on the rooftop bar was so kind and so nice. This hotel was perfect for me and my mom not to mention close to everything. I loved the communication they had with me (updating me via msg on events happening here in the hotel) |Not to mention free breakfast which was delicious for the nights we stayed here. (They have a free glass of wine 7-8 pm) Overall great stay and highly recommend.

HANDS DOWN, BEST HOTEL EVER!!! From the minute we walked in, we were welcomed with open arms. The staff is amazingly friendly, specially Laura!! We love her!! This is our second time around and we were stoked to get the same room as last time. It felt like we just came home from time apart. Boutique is in a central area, walking distance to all the landmarks and restaurants but also quiet at night. Definitely recommend.

We came here for the rooftop bar and the views at night were stunning. The drinks were delicious. They had fans to help keep us cool. Javier was our server and was very attentive and helpful in offering suggestions. I would definitely come back!

I had an absolute blast staying here-the breakfast options were delicious. The rooftop restaurant and bar was so colorful and great for taking pics! Regarding the rooms- fun decor made the visit start off on a fun vibe and the bed was so comfortable. The service and staff was really what sold it. They were so attentive and welcoming. This will definitely be my go-to hotel when staying in Cartagena!

This is our second time visiting Cartagena and our first with Townhouse. We visited for their brunch the first time and loved the vibe and great food. Staying here was next level - the rooms are unique and well thought out, the extras (endless water, satin robes, ear plugs, etc) make it feel they took time to understand their guests. Maybe the best part is the location. We would walk throughout the walled city and quickly walk back to our room for water, a quick refresh, bathrooms, and be out walking the city again in minutes. When we come to visit again we will absolutely be choosing this hotel!

As first time visitors to Colombia, my wife and I decided to stay at this wonderful hotel which is perfectly situated in the walled city. Welcoming and helpful staff made our stay even more pleasurable. Rooms are very clean, beds are extremely comfortable , and the air conditioning works perfectly despite of the intense heat and humidity of Cartegena. Breakfast on the rooftop was delicious and served promptly upon seating. We chose this hotel in part due to the rooftop pool and were glad we did so as it provided a respite after a day of site seeing . Cartagena is a vibrant city with amazing culture, food, music, and people. There is a palpable vibe in this city that takes you on every night. I highly recommend the Townhouse to anyone planning to visit this city.

I booked this “boutique hotel” in hopes of rest, charm, and maybe some soft lighting.|Instead, I accidentally enrolled in a week-long bootcamp titled:|“Surviving Cartagena: Noise Edition.”||Let’s start with the walls, which are made of equal parts enthusiasm and air. I didn’t hear my neighbors — but I did hear everything happening in the hallway. Voices, footsteps, slamming doors — all of it came straight through the front door of the room as if it were wide open.||Now the rooftop bar.|It kicks off around noon and gradually evolves into an earthquake simulator by nightfall. The music vibrates through floors, walls, and possibly dimensions. I’m 95% sure my toothbrush danced off the sink on day two.||The bar staff? Fantastic. Friendly, fast, and somehow unfazed by the building trying to shake itself loose.|And yes, the food is expensive… but the snacks were actually quite good.||But don’t worry — you won’t accidentally sleep through it. Because at 7:00 a.m. sharp, the construction team arrives to remind you that silence is for cowards.|We’re talking jackhammers. Full orchestral chaos. The kind of sound you feel in your teeth.||I raised my concerns — specifically about the construction noise outside the hotel starting at 7:00 a.m. every morning.|What I got in return was a vague apology that sounded like it was written by a chatbot raised on customer service scripts.|Room change? Nope.|Free cocktail? Not unless I dreamed it.|Empathy? Out of office.||Privacy? Optional.|No “Do Not Disturb” sign, which is appropriate — because this place firmly believes in disturbance as a lifestyle. Housekeeping visits are frequent, surprising, and vaguely suspenseful. Towels? Water? A pop quiz? Who knows. However, the cleaning staff were always friendly and kind.||And just when you think you’ve adjusted… the air conditioner speaks.|Not hums. Speaks.|It groans, rattles, and occasionally roars like a small aircraft doing breathing exercises. It doesn’t cool the room — it dominates it. You’ll have to choose: heatstroke or takeoff.||The room itself:|- A/C louder than my inner monologue|- Shower that takes several minutes to consider warming up|- Breakfast so small I considered eating the plate — and to be clear, I’m talking about the included hotel breakfast||The location is central — in the way a festival main stage is “central.” Vendors, shouting, ambient chaos. Hotel staff watch quietly, possibly in another timezone.||Bottom line:|This isn’t a boutique hotel. It’s a full-volume sensory experience disguised as accommodation.|If you're 22, powered by tequila, and think sleep is optional – you’ll thrive.|If you're over 30 and enjoy things like silence, privacy, or functioning eardrums – look elsewhere.||One star – for the heroic bar staff, the solid snacks, the kind cleaners, and the personal growth that comes from being awake for seven nights in a row.|And if this review sounds slightly dramatic… try writing one after a week without sleep.