Cindy C.
Yelp
Best Trader Joe's location and staff, hands down!! Maybe because it is the flagship store?? Doesn't matter, because compared to some other locations (east) nearby, HUGE difference. EVERYONE at this location is SO KIND, PATIENT, FRIENDLY and actually CARE about people. Not just because they're customers, because they CARE about PEOPLE. They know their customers and families by names. I can even name the staff at this store, and who they are, why they are kind- but only because they were kind to me first and others I have witness over the years. Where I am shopping now, it is night and day. The staff is always talking amongst each other and ignoring customers, especially when they need help or look lost. They get upset when they have to look in the back for an out of stock product. So is so strange to me it is the same company. Maybe because they're mostly college students working at this store?
Whatever the management at the Monrovia location, they need to spread it to the nearby locations. I have been spoiled by this location, and after moving to another city down the road after 10 years, I still find myself go back to Monrovia TJ's just because everything there just feels good. The store is always very clean, and very stocked, very friendly and helpful (HUGE difference- try it out for yourselves). For some reason the quality of the produce is also always better. I do not normally get rotten organics when I bring them home, unlike a nearby location. PLEASE spread your management and staff to the nearby stores. Promote them or something. This is long overdue, review but my family and I have always appreciated of Monrovia! Thank you!!!