Trader Joe's

I always like to leave a review, whether the experience is good or bad. In this case, I want to highlight something positive: at this Trader Joe’s, customer service is truly unique. The staff is very friendly, charismatic, and always has a smile. I always find what I’m looking for here, and most of the products are healthy, organic, and of good quality. What I appreciate the most is the way the employees treat customers: they’re super attentive, radiate good energy, and make you feel welcome. Honestly, this is a place where gratitude is also part of the shopping experience. Thank you, and please keep it up.

I love this grocery store! Especially the tiny shopping carts for kids! They have great holiday snacks that are more healthier! I recommend the snacks for little ones!

Accidentally dropped a gallon of milk today as I got home and it was such a embarrassing thing to call Trader Joe’s and ask if I’d be able to replace my damaged milk however, once I showed up, it was zero problem and they allowed me to go ahead and grab a brand new gallon of milk to replace the one I damaged. Hassle free and I am very glad that they have such great customer service there.

My favorite groceries store! Here you can find everything. I love that they have a lot of vegan options. Also it is so lovely at the main entrance with all the flowers and plants That also sell here. Their dog treats are amazing!

I got an assortment of beautiful bouquets, and the best orchids are in Trader Joe's . All their flowers last such a long time. I recommend Trsder Joe's for all your flower arrangements.

Even though it is a smaller store, it offers plenty of options. We come here to stock up on healthy snacks. I love their flower and plants variety. Parking can be a little chaotic depending on the time you go. Staff is always so friendly and helpful.

The best Trader Joe's of any other locations! I've been shopping here 20 years and everytime I get beyond exceptional customer service.. excellent mngt! Thank you so much my happy place

Staffs were very attentive, friendly and helpful. Customer service was great. Nice and clean. Everything was organized. Very easy to locate what I was looking for.

I love Trader Joe's. This location was close to the hotel we were staying at and it shares a parking lot with quite a few other businesses. The in and out on the corner is always busy and the parking lot can get crowded, so be careful!! People are also kind of rude and impatient, so even more so, be careful. The Trader Joe's is on the smaller side, but there is quite a lot packed inside. Outside, you'll currently find the beautiful and beautifully ugly pumpkins for fall. There are also plants and flowers. Inside there is the usual cut flowers, produce and rows of afffordable, high quality products. I like stocking up on snacks, like salsas, chips, granola and dried fruit and nuts. I also like getting seasonal sauces, soups and candy. They have a whole beauty section and I like trying their new products and stock up on face wash and soap. They have dog products. They also have an alcohol section. I get a bottle of old fashioned for my husband if it's available and recently bought the hard cold brew to try. The cashiers at this location are friendly and helpful. It was quite crowded inside on a Friday afternoon, but that's kind of normal I think.

This is my weekly Trader Joe's location. I usually come here every Saturday morning at opening to avoid the rush. Parking lot is big but it can get pretty crowded at peak times (like any other Trader Joe's) so I recommend parking on the other side of the lot near Dollar Tree for less stress. They always usually have everything in stock and the staff is helpful. Size-wise the store is probably on the average side for Trader Joe's. It is also not the newest location, but it's fine. -1 star because there can sometimes be a homeless problem in this plaza, so much so that TJ's has a security guard in the front to patrol the area during busy times. But I have never had any major issues. Just something to keep in mind.

Just a quick run into Trader Joe's to grab two of my favorite go-to snacks: the Ghost Pepper Potato Chips (spicy and addictive!) and the Organic Sour Apple Watermelon Fruit Leather Wraps sweet, and sour, but mostly sour and so good. The store was definitely pretty crowded, but I have to give props to the staff the lines moved fast and checkout was smooth, which I really appreciated. Snapped a quick pic of my haul but made sure to give the photo bombers a new face because hey, no one wants to be posted on Yelp without permission, right? All in all, fast in and out, got what I needed

I love Trader Joe's. Not sure if the management will see it but please have double bag the groceries during the rainy days. Don't mind paying 10 cents more. When i got home the bag was wet and i can see the bag can break. Thanks

I went into Trader Joe's to just get a snack and it says that service dogs are allowed there so I went into with my service dog and he made a little noise and then was ok and walking around fine and the worker was tryna kick me out of the store because he made one little sound and my dog is still young and makes a mistake that doesn't mean kick someone out so I grabbed my snack and left and as I was leaving I get dirty looks from the other workers who are white and because I did not feel safe or comfortable as a Latina in a place where u should be able to get whatever u need as any race I do not recommend coming here.

The store was lil bit too empty and not organized or well organized! It was very busy and it was understandable that they were behind. The selection of products/ food were ok and the store was pretty good. The customer service was ok but definitely they were understaffed.

I love Trader Joe's! This location is near me and the employees are always helpful and friendly. But after today's encounter with Ashley, I just had to write a review! She went above and beyond to help me with an item that I was looking for. She did not hesitate. She definitely made my week! Trader Joe's needs to give her a raise for her amazing customer service. The holiday items are currently out and while items do run out fast, they still had plenty of them in stock. I went on a Friday evening so it wasn't overcrowded. The store was well stocked. Will continue to shop at this location.

Had a pleasant experience the first time shopping at this store but unfortunately my second visit was the complete opposite. One of the employees that was stocking fruit was kind enough to give me recommendations on what to buy for a charcuterie board. I wanted to surprise my family and told her it was new to me. Unfortunately, long story short my family were not the biggest fans and just did not like my options. I had some unopened products and some others were barely touched. I spent a lot of money and honestly it would've just gone bad so i called the store to ask about the return policy. The same morning I tried returning the products was the same exact day I called to ask about the guidelines. I wasn't trying to be wasteful but at the same time, I knew my family did not like the food and didn't want it just sitting in my fridge. The woman who answered my call was very polite and let me know that there were no guidelines regarding returns and even reassured me that it was okay to return based off simply just not liking it. She even made a point to say if I didn't have my receipt they would still accept it. With this, I felt comfortable and confident in going back to return some products. I believe the crewmember who handled my return was Paulette and did not show the same kindness. She was completely standoffish and rude about the whole ordeal. When she handled my return She continuously made the same comment about having to throw it away and scoffed at my reasoning. As I told her, when I called i specifically asked if there were any guidelines regarding returns, the woman on the phone said no. I told her this very politely and she continued to try and shame me for returning products my family didn't like. As she harshly crossed out items from my receipt, she told me she was keeping my receipt and not giving it back. Absolutely no need for the tone or attitude. I quickly realized the employees standing at the registers around us were staring as were other customers. There was absolutely no need to make a return experience such a negative one. If the employee on the phone would have told me they didn't accept returns I would've never gone or even thought to challenge it. Paulette please communicate with the rest of team and get on the same page about your company guidelines.

Love it here! I get super excited when I go grocery shopping at Trader Joe's! They have great deals, reasonable prices, exclusive Trader Joe's branded products, and everything is fresh. Seems like anything new I pick up and try is super delicious. It gets really packed here but I think all Trader Joe's does... there's a lot of parking but can be challenging on the weekend. Staff is super friendly and welcoming. I spend so much time in the store because there are so many great finds.

I'm out of town and I came especially for the mini coolers. There were 5 of us. So there was a limits of 2 per customer. Ok I can read but we shared a wagon ‍. A fricken worker followed us just to tell my husband "you know it's 2 per customer right?" Duh? we sharing wagon. After we paid the cashiers talked about us. Sorry K we from Hawaii data how we roll - 2 per customer so we each got!!

I like Trader Joe's. There used to be just one store in OC on Main Street in Santa Ana back in the 70s. Now there is one 15" away in any direction. This is where I go for my flowers. Great prices and lots of variety. Back in the day I sent my husband to TJ to pick up peonies. He came home empty handed because all the peonies were unopened buds. Bless his heart. I did pick up 5 peonies today for $9.99. They also has some at $8.99 along side potted herbs, plants, orchids and other flora. The produce is limited. No rhubarb. But several kinds and sizes of tomatoes. I can walk you through the store but you just need to see their cheese display. It's huge and the prices are reasonable. My sole complaint is their having seasonal rotations. I use canned pumpkins and crystallized ginger year round. My pumpkin muffins prefer the TJ brand as do I.

Fast efficient, items are organized, and store is cleaned Not too crowded on a midday and cashiers were friendly Has few new unique items as a must try

Wish we had another location in Santa Ana, because this one is always so slammed. The flowers are great, employees are great, but the location is terrible. Parking lot of In and out, Petco, Ross, and Starbucks! What a headache. Not to mention other stores and restaurants there as well.

Wanted to just get a couple of things I needed here and I feel like they've really stepped up their produce game here. I don't remember seeing so much produce in that section and I don't remember them selling individual items like onions. I just thought it always came in a pack. I don't know, maybe I'm wrong or wasn't paying attention before but I really think they added more stuff. Also, eggs are fully stocked again, last time I was here it was completely empty. Staff here is always nice.

Reasonable prices, quality products, friendly, helpful staff , beautiful fresh flowers at reasonable prices.

Trader Joe's is the what we call the "Hipster" grocery store. Various reasons but it is what it is. Go here for very specific items and they always have them. It is nice to know they have them when you need them. They have multiple employees on the floor stocking the shelves and aisles at all times. Keep up the good work.

I can't say enough good things about this location and the employees there. Always have a smile in their face always so helpful and work very hard to get you in and out. This is by far my favorite location and all my favorite people. Thank you all for helping me Every day!

I needed some refills on some essentials for the home, while I was waiting for my doggie to get washed up next door, and had such a wonderful time inside this location. Roman checked my items out and he had the best attitude. I wanted to give him a Yelp Shout Out for Great Care!!!!! I love the business model and brand of the store. I always grab some Trader Joe's wine and fresh cut flowers when I Cruz into any of the locations. The store was clean and organized.

I bought the squiggly noodles from TJ's and didn't know it was not the regular ramen noodles. Instead of returning it, I made it differently so I can eat it. I boiled the noodles and strained it, and set it aside. I sautéed (sesame oil) the marinaded shrimps (without shell and deveined- marinade in bit of fish sauce and oyster sauce), with onions and mushrooms...then added in the noodles add some of the pack of soy and sesame sauce and oyster sauce. Don't use too much of the soy sauce...it'll be too salty. Added black pepper. Sriracha is optional.

Great variety of foods but customer service is not the greatest here today. We came here to grab a few items and saw those cute mini cooler bags so thought we'll grab a few. The sign clearly says a limit of 2 per person for mini cooler bags so we got a total of 3 between the 2 of us. When it was time to pay the cashier was kind of lecturing us like why do you have 3 when the limit is 2. I told her nicely that we have 2 people so that shouldn't be a problem. Cashier was rude and didn't even apologize. Easy equations seem to lack for a cashier. This is probably the only location we have a problem with because other locations were very friendly and helpful.

Oof. I got to this location all the time and the workers are so friendly and helpful usually. However today, I went in with my elderly grandmother and two female cashiers (didn't look at their name tag), were so rude. First off, they didn't greet us like cashiers usually do. Second, they start scanning my items, and at this point my grandmother is walking around and walked behind the cashier (slowly because she is an elder). The girl who was putting my items in the bag, gives my grandma a nasty look and is looking over her shoulder as if my elderly grandma is going to do something to her. Then she proceeds to ask her, in a condescending tone "can I help you?". My grandmother doesn't speak English and was confused, so I told the cashier, "she is waiting for me". She didn't say anything and just gave me a cold look. My grandma noticed too and felt uncomfortable, she said to me "did she think I was going to do something to her?". Finally, the cashier finishes ringing up my items and hands me my receipt with no smile, no thank you, no have a nice day. Nothing. I take the receipt and I think she noticed I was serious and then she finally said, thanks. The interaction was so off putting and both girls definitely gave a stand off-ish and rude attitude. I don't ask for much, but at the very least, cashiers should be acknowledging customers by greeting them and being polite. I am super appalled at how disrespectful they were to me and my grandmother.

Purchase ready to use Arugula from Trader Joe's my husband found a fly on his plate & I checked mine also had one.

The employees here are great. Yes the parking lot can be a little chaotic due to multiple businesses in a small vicinity but the store itself is all good. My occasional peeve is how much they're stocking during peek hours of people shopping but I also get that they're just trying to keep things on the shelves for folks. If you're wondering why I took a star off. I get weekly flowers here for my kitchen, love the variety and pricing. And especially like their trader joes specific goods.

This is one of my preferred TJ's locations! Even though it is one of the busier locations for a TJ (is any TJ ever not busy?), I can always find what I need here! This is one of the locations that I usually find really good plants and flowers. Especially peonies! When they are in season, they have tons of them. I think they restock them every morning but sometimes I think its only a couple days a week only. But usually if you come on Monday, they usually restock most of their merchandise by the afternoon! Everyone is so friendly here and Monday evening can be quite busy! Somehow I just really like going to this location and will continue to prefer this over other TJ's.

Im so annoyed to need to write this review. This TJ for some reason has given me either spoiled food or something close to being spoiled. My husband has returned some items in some instances. But this is getting tiring. The expiration dates are not always truthful either. I've had salmon, shaved steak and chicken go bad or near and have a funny smell when opened. Please check your refrigerators or time food stays in the back room or however you store food. I'm shopping at other TJs from now on.

Love Trader Joe's! Or as my Filipino mom calls it....Trader's Joe! I love the abundance of products and fun snacks! I could honestly spend hours here. I also like how creative they are with their food. You will often find products with a healthified twist or a new flavor. This makes shopping so much fun as you will often run into new products that you just can't say no to! I also find the prices relatively reasonable. Their produce tends to be cheaper than other places, although they might not have as big of a selection of other products. It's a trade-off that is very much worth it! Overall, this is a great location with very friendly workers. It is a bit smaller than other locations I've been to and the parking lot tends to be pretty busy. But other than that, a solid TJs!

Amazing fresh produce always nice and clean and organized friendly staff affordable prices great alternative to healthy conscious eating

I started going to Trader Joe's alot more in the last 6 months and this is my main store. The staffs are always so helpful and friendly. Whenever I ask them where an item is, they would actually take me to it. Variety is good and I really don't have any complaints aside from happy shopper. Btw, the flowers here are so fresh and beautiful!. If you are looking to get someone flowers to brighten up their day or just because, this is your spot.

My favorite place to shop!! I try to go there at least once a week and purchase beautiful flowers and or plants. The garlic dip is bomb.com and so many other things that I love there!!! Bonus everyone that works there is super friendly

Check their date when buying bread it always expires the day after, as well their fruit. Service or customer service is ok. But not the best store to buy fresh food or fruit. I had multiple times that I buy produce and expired with in the next day

Shout out to Rick who is the Manager of this location. He went above and beyond to find a particular seasoning I am looking for in the daytime with a flashlight. I would say the name of that particular seasoning but truth be told I know how some of y'all are. You would run out and buy it making it increasingly difficult for me to find it. Hey, it's 2020 baby, times are hard lol. Rick called a store for me and even came up with alternatives for my search. There is nothing better than great Customer Service especially when it's coming form someone who has an attitude that is above and beyond. If I have to wait til next year to get my hands on this Seasoning I'll rest easy knowing that everything was done to help me. Outstanding job Rick. Y'allhollaatchaboy!

This is my go-to Trader Joe's and it never disappoints. The carts are sanitized and ready for you as you walk in the door. The staff is very friendly and helpful. They have really gone above and beyond to make their customers feel safe during this pandemic and all the craziness. The place is always stocked up with all the goodies that Trader Joe's has to offer... Most of the time I come out with more things than I should but who's on a diet anyway? I usually try and come mid-week, Sunday and Monday I feel like are their busiest days. Parking is never really that bad, considering it's a pretty packed center.

Trader Joes just recently closed down every other register for "social distancing" and now the line wraps around the store down every isle. It's laughable considering all shoppers are not social distancing when shopping and people in line aren't either. Its illogical, unreasonable, and stupid for business and pisses us customers off. They can go screw themselves.

A smaller grocery store, but it's packed with really good quality products. I usually get their own brand stuff because they make high quality items at reasonable prices, even the organic ones. Now there will be those higher priced organic brands, but I opt for the Trader Joe's brands. They make good breads, cereals, salad dressings, tamales, snacks, pastas, and even gnocchi. One of my favorite things to get is their Miso Ginger Broth to make my own homemade ramen with. It's sooooo gooood! They also have a really good organic beef bone broth that I add to my homemade Pho. Another must is their beef selection. I love that they have many fat percentages for their ground beef...so if I'm feeling like being a little more lean, or a little more fatty, I have all the options. But I always seem to lean towards the more fatty...ha ha:P

Worst Trader Joe's I've ever been to, I really wanted to like it since I live close by and I don't want to drive to Irvine but after giving it another try I realized is not worth coming here. Not a good product variety Flowers/plants and some of their fruit were not fresh Staff here is the worst, cashier didn't even take a minute of her time to say hi or have a great day, she was just talking to this other girl about her weekend, these girls don't even have any knowledge of good customer service.

First time reviewing something other than a restaurant but I guess it's necessary to see if your local store is being safe during COVID. The experience was okay today. I've been wanting to go to Trader Joe's but today was my first time at this location. Walking up to the door, there was a short wait as they were limiting the amount of customers in the store. There was a stack of shopping baskets which I presume to be the sanitized ones. I was mainly here for the frozen food section. All of the produce looked nice and fresh but that isn't what I was there for. I noticed immediately that there was a substantial line. That was right through the frozen food aisle. I didn't want to try and squeeze in between people to browse the section. I ended up waiting in the line until I got to my desired section. I was able to grab the things I was looking to try but the line moved pretty fluidly so I didn't have much time to think or look. When you're in a line, you're able to notice more things than when you are moving around. This is when I noticed that it doesn't seem like they were strict on their mask policy. The woman in front of me was not wearing a mask at all. It was very annoying because she would often come towards me back and forth as she was getting things behind me in line. It was very concerning... the next thing was an employee started coughing really loudly while talking to another employee while heading to the back of the store. I know these employees don't get paid to argue with customers but it's for the health of everyone. Multiple employees walked by the line and past the maskless woman that stood in front of me without saying a word. The cashier helping me was nice. He grabbed my basket and told me to stand at the line to avoid standing in close proximity with other people if not necessary. I paid and then I was out. The line was well managed and went by very smoothly. I wish they were more strict on their mask policy. I've only tried one product that I bought today. It was their frozen Korean Shortribs. They were pretty decent for being frozen. This was probably a manufacturing problem, but the bag with the marinated raw meat was leaking. I couldn't tell if it was the interior or exterior bag that had a hole. I'm hoping that it was still safe to eat since it is a frozen product. Usually you're not supposed to consume a product if it was open in any way. If I get sick we know why

I love Trader Joe's. Been getting my daily groceries here since... forever. Trader Joe's has been really good at hiring employees that make you feel welcomed. But today, just now, I witnessed a rude girl at the register. She was all friendly and great with the customer before me. Never experienced an attitude like the one that I just got. racist much ?

Although parking is always a nightmare here, I always find myself back at least once a week. This is my go-to store for healthy-ish snacks, meals, etc. However, beware: the engulfing smell of freshly cooked French fries from in-n-out across the lot will really test the type of lifestyle you want to live. Be strong and don't get in that drive thru line after shopping at TJs. My must-have items: Everything But the Bagel Sesame Seasoning (put this on top of your avocado toast..drools) Cheeses & Deli Cuts (for the perfect charcuterie and cheese board) Ready-made salads (Greek salad is my fav for lunch) Mango & Cream Bars (try not to eat them all in one sitting) Soyaki sauce/marinade (I don't cook often but I cook literally everything in this - tofu, mushrooms, broccoli, eggplant, etc.) I'd say TJs is probably the main store I go to for food, snacks, drinks, and everything in between. This specific store is always tidy with short lines and friendly employees.

This store is COVID-ready! They limit the amount of customers allowed in the store, have clearly marked placeholders (to make socially distancing easier) for cash registers, and the staff members are all very friendly. I'm pleased that the staff members actually actively adhere to COVID-19 (instead of stores that just have the signs up and wear the masks, and that's it). I heard the workers constantly say "ok, wait there while she pays and then you can pay", "please stay at your spot", etc. Plus, they had a ready supply of sanitized baskets. I think this store is smaller than the Huntington Beach 5 Points Plaza Trader Joes (my typical go-to). Unfortunately, I went to TJ's to get the non-dairy chocolate ice cream (amongst other items) and this TJ's was all out :'( But this trip wasn't in vain -- I still had a basketful of goodies and snacks in the end. I came on a Sunday afternoon and it was pretty packed and I don't think I'd go again at this time. While the pandemic going on, whenever I do have to go to the grocery stores, I try to have a specific list of items so I can get in and get out very quickly. With TJ's being so crowded, it was definitely not the time to browse and do things at a leisurely pace.

Great people that work here. Minus one star for one lady who gave me a hard time for a return. I recently got some items and needed to return a few without the receipt and she really didn't seem to want to be helpful about it. Not cool, I shop here a lot. So definitely rubbed me the wrong way.

Staff are very helpful. I can tell the employees are happy . Some have been working there for years. Lots of healthy stuff. Things I love that they sell there is very flavorful. I loooove the asparagus the small thin ones have a sweet flavor. The brocolini or baby broccoli tastes sweet as well unlike mature broccoli I see at other places. Big difference. I have found a new favorite, which is sweet peppers.

I have visited several locations through the years and was shocked at the lack of customer experience at this location. Let me start by saying I went in on a Wednesday evening and there was a steady flow of customers but not overwhelmingly busy. The staff seemed distant and uninterested. There was a young lady in the back doing samples and she was stone cold faced as I approached her table, she didn't say a word to me. As I wandered through the store I found everything I was looking for, they seemed to be nicely stocked and the store is spacious.

This Trader Joe's seems to always please me every time I come. Everyone is polite and helpful especially Julie. She is just a great person and you can tell she knows how to be an all around employee. Will always be my go to Trader Joe's.

I used to come to this location a lot more when I worked in the area. I was in the neighborhood today and went to pick up some Mother's Day flowers. Be prepared because everyone knows they have such a great deals of beautiful bouquets for the holidays. They have different sizes and types with very good prices. Parking could be challenging when it gets busy; line was long, but moved very fast. I was in and out within 20 mins.

A stupid employee was passing with a bunch of carts and hit the back bumper of our car. The manager Tim sent the case to their insurance and after 1.5 month they left a voicemail that the case is denied. The damage was cause by your employee and your store carts passing very close to our car at the handicap parking No apology & No compensation for the damage Not recommended to go there

LOVE LOVE LOVE everyone and everything about this store. Thank you to you all for providing such a fun and relaxing shopping experience. The staff always hypes you up and are so helpful! Love you guys!

I went to this TJ's today though I usually go to the one in HB. No sign as to having to wear a mask So my son and did not ( we both have breathing Issues) when we got to the check out the Man Told us sternly it's 6 feet away. We waited while he rang up and bagged my purchases and as I started to advance forward to pay he said to wait as he had to move farther away and behind the plexiglass to the right and then quickly to the left to maintain the 6 feet distance. The whole time we obeyed and he threw in extra stay backs though we weren't Advancing. It was unpleasant to say the least and it was obvious he was not pleased that we did not wear our masks!! Very unpleasant experience.

A complete and utter update to this review... (Changing from one star to five stars.) DO USE THIS STORE DURING THE PANDEMIC! -- They have overhauled their protocol. They are limiting the amount of people in the store now. You will have to wait in line to get into the store. The line is for your safety and the safety of others. You will wait in line for no longer than 15 minutes - so be patient and bring a book... Ha, just kidding, you have a cell phone. In addition, they are really working on the distancing, they are wiping things down, and they are still cheery as all hell. Nice work Trader Joe's - you are leaders in this industry for a reason. --- Fun fact: did you know that Trader Joe's hold's the record for revenue per square foot in the grocery industry - they really are impressive.

Weirdly, my list of items never to purchase from TJ's due to rapid spoilage has grown again and now includes their brand of wheat bread. Unfortunately, the last two bananas from the bunch of seven ended up leaking all over my dining room table. I dislike preservatives but I dislike food waste and loss of money even more. (See photo of science experiment.) This location works well in other ways. Friendly clerks and staff, very clean, easy to find the items on my shopping list, and bomb chicken burritos. Also, forget Oreos; we're addicted to Neopolitan sandwich cookies. Kudos with a big slice of caveat emptor.