Travel + Leisure Co.

These guys cancelled from a 2bedroom condo to a one bedroom booked at Dolphins Cove in Anaheim and offered me a tiny room in Residence Inn with 2queens and 2twins. They downgraded 4hrs before my checkin time. I had to spend 90mins a no internet area when i must have been spending time with family. They offered a 2night certificate (I’m good with not getting it) as a compensation which is not worth it. Also, they charged the same price for the room at residence inn which has an ill equipped kitchen and the service here is bad too. I called them in the night at 12am to be told to deal with hotel. Residence Inn staff say that, their Marriott’s standards are a wobbly pan and 2 tiny pots. Overall, Extra Holidays messes up with your holiday plans and comes at the cost of your time, energy and peace of mind. Wish I had read reviews here. I will never book with Extra Holidays and you don’t do it either.

I will never go to this brand call Wyndym again I prefer Disney world resort or Hilton etc when these workers see you all they can think about is MONEY & how to use there tactics on you to out smart you on buying the stupid points and going to there presentation I got trick AND SIGNED THERE CONTRACT AND Guess what they told me I can’t CANCEL unless I paid off $25 000 and I only join this 3 weeks ago this company don’t care about you or what expenses you have from before… everything is a SCAM 😭😭😭😭😭😭😭😭 MY vacation turned out to be tormenting me…

MY WORST NIGHTMARE EXPERIENCE AT THE WYNDYM HOTEL My friends and I went to stay at the Wyndym resort in Florida …. it was a nightmare…. after going to these Rip off Tactics presentations for Jacob and his crew to force us to sign a $21 000 contract… YEARLY I JUST WANT MY CONTRACT TO CANCEL …why you think scamming ,black mailing people is fun !!! who working hard for there money just for scammers to Rip us off At the end …in all kind of ways I’m so disturb at this…. People come to enjoy there vacations while people in Wyndym resort # WORKERS /Employees planning to RIP of there guest coming to the hotel…. You coming to relax n leaving Stress :( and in high DEBTS OVER YOUR HEAD….. how these ppl cud sleep at night knowing they just scam 100’s of people by the day I

I have thought long and hard about this review. I truly like the Wyndham brand. However, Wyndham destinations has been a huge disappointment. First of all, we purchased two vacations right off the bat. This is bad for the sales people for the first visit. We went in with an attitude that we could check out two different locations before deciding to purchase or not. The phone representative gave me horrible advise. I had the opportunity to stay at a beachfront location that was GORGEOUS, but she told me I would have to drive to the presentation. We had never been to Ft. Lauderdale before and that made me nervous, so we settled for the inland, not nearly as nice booking. The place we booked was less than we had expected with horrible service at the desk at check in and it didn't have a washer/dryer in the unit as stated. When we arrived we were told we would have to DRIVE to our presentation.... WHAT?/?/???? Then we were told we would be driving to the beautiful beachfront location that WE COULD HAVE ALREADY BOOKED. They refused to transfer our booking to the other property even though it still had rooms available. I was HOT! We did our presentation and were impressed. If the company/reps/front desk hadn't screwed up the trip so badly, we may have purchased. Since then, we had a representative named Wayne Brown that harassed us!!! He was RUDE and DRUNK at the time of the call. He called and left a threatening voicemail because we didn't book our next trip with him. I kept the voicemail and played it for a supervisor. Her name was Rebecca and she was HORRIFIED about the situation. She promised that when we were ready to book, she would take care of us. Evidently, she no longer works for the company, because we have not gotten a response. I called today and was told that to extend it from the 21st to the 24th of this month, I would have to pay $25. It's not about the money, it's about the fact that someone there should be doing anything they can to get us to another presentation and bending over backwards to make sure we have the property we should have originally had. LONG STORY SHORT- HORRID CUSTOMER SERVICE

Wouldn't it be nice if one of the hundreds of people that work in this building would take a moment to contact Google maps and correct the information on the page? It says Visit Orlando but doesn't say anything about Wyndham destinations at least on my Google maps page. But guess what it's the corporate office, not a Visit Orlando tourist information location. how about add the word corporate headquarters to the Google maps page and then I would know. What a waste of time taking the bus there. At least it was nice for a few photos.

BEWARE- high pressure sales tactics. Lie to owners- I am a VIP and have been lied to, harassed and continuously bothered. Never get to enjoy a vacation. Only got worse with Travel and Leisure

I have never disliked a company more than Wyndham. I have only dealt with them for a few months. But it’s truly been a miserable experience. My wife and I went to a presentation and heard all these wonderful things about the vacation package (they said it was NOT a timeshare). We decided to take the dive and found out later that it was all different than we had been promised during the sale. I read other horrific reviews of Wyndham and found that our situation was quite similar to others. We fell for the same scam most people here did. It looks like Wyndham has a habit of not disclosing fees or telling people that their family will inherit the TIMESHARE, and not allowing the contracts to be cancelled even when THEIR salespeople are negligent. I hope this saves someone else from the frustration the rest of us have endured.

Wyndham has very unethical employees that have no problem lying to your face to make a sale. My husband and I were told that when we paid off our timeshare, we would have no additional fees, but did not say maintenance fees had to be paid for life. There are ALWAYS issues with availability, even after we were told we could stay anywhere with our points. When we voiced concerns about this, the only resolution was an upgrade. We were promised lower fees than we originally had, however, the cost increased significantly - nearly a $400 difference per month! They purposely did not disclose anything in the contract. They were hiding the fact that they were processing an upgrade. It was described as a restructuring of the original loan. Everything they say is contradicted in the fine print of the contract, which we were rushed through in signing, with only short and brief descriptions of what we were agreeing to. DO NOT GET IN TO BED WITH SUCH A SHADY COMPANY.