Stephen E.
Yelp
The operations manager, Kevin Cook was completely arrogant and disrespectful as I tried to make a complaint about one of his early morning delivery drivers. He was dismissive and rude to me, an upstanding citizen. The driver is driving around in the middle of the stillness and quiet of the night, waking people up out of a deep sleep. Some of us cannot get back to sleep.
My complaint to Kevin Cook involves a loud muffler that needs repair.
Mr. Cook has no regard for the well being of the citizens of the community he serves he smugly said: " anything else? ". The problem has not been addressed and still persists. Next I will be contacting the publisher.