Treasure Island Resort & Casino

We attended a concert in the Event Center and ate dinner at Tradewinds. Cannot rate rooms as we did not stay overnight. Tradewinds was great. I recently broke my ankle and am using crutches, the staff member that was seating us made sure we were seated close to the buffet without us requesting it. In the Event Center, a security personal came to me and told me to move my chair out if I needed to be more comfortable. When walking to our vehicle, a shuttle drive yelled out to us to wait and he'd be right there to pick us up. I feel the staff went out of their way to make our night enjoyable. So impressed!! The food was delicious and a great variety. Highly recommend.

HORRIBLE experience!!! I was sent an offer that id receive $25 free play. Got there and had to park a million miles from the door and had to walk down sidewalks with sprinklers spraying on us. Next i got to wait in line for 20 min to find out that now since i just waited in line so long that ive missed out on the $25 free play!!!! Then i wanted to leave because the place was dirty and the employees all seemed upset and had attitudes. I play a slot machine and hit the bonus free spins while betting $1.98 a spin so i thought this should win me a few bucks right?? WRONG!! The machine malfunctions and doesnt give me the spins. I hit "start feature" and the game does nothing so i hit spin again and get a regular spin...no free spins, not even 1 when i had just won 20 free spins. I complain and they say theyll send a tech over to look into this. After about 20 min i decide screw this and walk away. I go play another slot machine and start losing and i had deposited $100 so i go to cash out my $69 and I hit collect and then theres a yes or no button, i hit the yes and the machine re-spins at 6 times what ive been betting and i dont win anything at all and the machine takes another $5.28 from my $69. NOW IM PISSED because ive been RIPPED OFF BY TREASURE ISLAND 3 TIMES TONIGHT!!!!!!!! They send a mgr to talk to me and he refunds my $5.28 but ill have to wait for "john" to come pay me since the manager has no cash. I wait for ??? yep you guessed it...about 20 min and i so pissed off that i say to hell with this and i leave. TREASURE ISLAND RIPPED ME OFF 3 TIMES AND AT LEAST 2 OF THEM WERE PURPOSEFUL, IM CONVINCED OF IT!!! This casino will scam you and say whatever to get you there and then hope you spend money with no shot to really win anything. TREASURE ISLAND SELLS A LIE!!! THEYRE FAKE LYING RIP OFFS AND THEY DO NOT CARE ABOUT THEIR CUSTOMERS AT ALL!!! Do not go there unless you like being treated like a loser that should just give them your money at the door and then turn around and leave before even placing a bet. IM SO PISSED OFF AND I WILL NOT GO BACK THERE AND I ONLY LIVE 20 MIN AWAY!!!!!

I didn't stay at the casino. I attended an out door concert(a lot of walking, and limited beverage choices otherwisea great outdoor venue), then went inside for a cocktail and the music in the lounge. The casino seemed clean, and open. The band wasn't great, but fun. It very warm inside. The break for the set was quite long and we did end up leaving to get closer to home.

Attended a meeting in an event room. Lunch was marginal for the price we paid for the event. Meeting was clean. Sound system was good. Lighting was good. Plenty of table space. Took a short walk through the casino. Maybe I’m missing something but it seemed small. Lost six bucks

Stay are wonderful. Food was great! Good portions at Tado' Hot tub outside was spot on. Just stay open later??? Closed at 10pm. The have staff in golf carts to give rides free. Very helpful!

The resort and casino are very nice and lots to do. The rooms are comfortable. During certain events it is impossible to get a room. Big name concerts at the amphitheater is awesome! One big negative about Treasure Island is that even though it is legally required to be drug free, during concerts at the amphitheater there are people publicly smoking pot! I was just there for Hailstorm and we were surrounded by pot smoke and its odor. Staff did nothing about it.

A second show was added for comedian Gabriel Iglesias on a Sunday evening. Getting there, and parking were a breeze. We got out of our car, in the far lot, and a shuttle met us immediately to get us to the door quickly. After the show, getting out of the lot took a while. We sat in our car for maybe 15 minutes then sat in the line of cars waiting to get out for probably another 20 minutes or so. Truly this was the only negative about the whole experience. Once the doors opened, it was easy to get thru the ticket line. We had electronic tix that were scanned quickly and they took just a moment to check my wife's purse in security line. We picked up a $4 bottle of water and headed in to our seats. There are plenty of staff to greet you and escort you, not just direct you, to your seat. Thebevent center temperature was comfortable and the chairs were OK, not a lot of padding for a 2 hour+ show, but OK. All in all, the overall experience was very good and we thoroughly enjoyed the whole evening.

3rd visit in 20 years. If you enjoy the smell of weed vape pens that a majority of the other patrons are smoking then this is the place for you. It was horrible. Just Walking around and there's a cloud of smoke hitting your face. This is in the fully non-smoking areas. Just gross. I don't think we will go again.

My check in experience was honestly so embarrassing and took way too long. However, manager Jacob stepped in and resolved the issue. The hotel is very clean and well taken care of. The only issues with the room was the fridge was not very cold and the bathroom "door" is a barn door, no actual lock on it and did not close all the way so if you're looking for privacy then that was non existent. The casino was clean and upbeat. Lit up well and employees were friendly!

Concerts: 6/10: great sound but parking is the worst!!! Casino is ok: 5/10: I hate smokers so stay away from that area. If you gamble there is plenty of tables, I came for the free soda... lol

I don't know why I keep trying to stay here. I want to see a good concert which I did with TOAD, Citizen Soldier and Adelita's Way. My room in the Buffalo tower was a base charge of 229. Taxes added and $10 resort fee for what? Broken door on the closet when I walked in no refrigerator no microwave and when I tried to log onto the internet kept getting an alert that there was no internet. As much as I like the venue for concerts seriously I would not stay here again even if they paid me. The new app was nice for check in and room key but had to go to the hotel desk to check out. Very disappointed

Treasure Island Resort and Casino is one of the best places I have been too. They have many amazing amenities for the whole family. They offer kids quest, bowling, arcade, and a swimming pool and for both adults and kids. They also have a variety of restaurants available for early or late night food. They have shows available on the weekends so check with the box office. I have also enjoyed the spa when staying at the hotel. The room is nice and clean and updated. I highly recommend Treasure Island for any occasion or just to have some fun. The staff there are all so friendly and the management is great. Check the casino floor with a variety of table games and lots of slots options. Ez baccarat is my favorite game and they offer it 24 hours. Deals are friendly. Make sure to make yourself a card for all the card benefits. There is plenty of parking and shuttles to pick you up if you're not parked close. Hand up this place is one of the best resort and casino.

Another miserable visit. It is simply not possible to enjoy playing slots at this casino anymore. The slots do not pay enough to enough for it to be fun. Hard to win anything and we won't be returning.

Treasure Island: Destination...Done. This place sucks now more than ever. They used to be a fun place to win (and lose) but it seems like you're just feeding money into it. They used to give you actual pull tabs to play but everything is free play. Drawings? Free play. I won $100 free play a couple times this year by guessing the right NFL teams that were going to win. I didn't win ANYTHING on the free play either time at about $1.00 a spin. Their slots are tighter than ever. If you feel like wasting your money, go here.

READ THE BAD REVIEWS - THEY ARE ALL TRUE! Ignore the "fake" 5 star reviews on google that say this place is awesome and fun and their machines pay great - It's lies, all lies. Treasure Island is a fraudulently functioning casino, fueled by their greed and fully funded by the people who gamble there! This place is destination donation and nothing more. Honestly, it makes me sick to my stomach to think about how much money they are stealing from the people who walk through those doors on a daily basis. Oh and the so called on-site gaming commission... also fake! Call the phone number listed on their website for the Gaming Commission department, the person who answers (if they answer) won't even know what you're talking about when you asked to speak to the gaming commission department. They lie, cheat, and steal. They DO NOT regulate their machines as they claim to. They DO NOT practice fair gaming procedures and they most certainly DO NOT pay out what they should be based on the contract with the state! Not too long ago, Treasure Island used to be great, we even won a little bit here and there. It was fun, it was fair and it kept us coming back! Now, the overall vibe in this place is sad and depressing, The people gambling are frustrated and angry because this so-called destination fun, isn't fun at all! I have a jet setter card level so it's no secret that I have spent a lot of time and money at this place. From December 2023 thru June 2024 we (husband and I) have lost approximately $26,000, this money was basically stolen due to unfair/unlawful gaming practices. I deserve better, we all deserve better, regardless of card level! When things started going bad and we experienced loss after loss after loss, I began documenting all of our slot play experiences at treasure island casino. I am in the process of creating a YouTube channel to publicly share those experiences and expose the ugly truth about this corrupt place they call destination fun! Do better, Treasure Island!

$140 without a bonus or more than $5 on a "winning" spin. They don't even pretend you can win anymore, and the buffet was mediocre at the very best.

the absolute worst experience I have ever had going to a concert at the amputheater. I'm in the concert and I paid 365 for my ticket. a 6'5 man is in the seat in front of me standing. I will NEVER come here again or ever recommend anybody ever come here. the worst venue ever. too many people. seats are for children. of my good this is the biggest waste of money.

Attend the Foreigner concert here. Excellent concert. First time at this venue. Acoustic was very good... There were NOT a bad seat in stadium because you can see and here everything. Definitely will come back.

I went to Treasure Island for a weekend conference but my family tagged along since I was burning gas to get there anyways so this review cover most of the facility. Conference-wise, this facility was really nice. The conference took place in their event center and it met all our conference needs. The meeting rooms were large and spacious, the main room was very big and well laid out, and all the needed amenities were provided. It helps that a hotel is right next door and amble entertainment and food is just steps away. The catered food was very good (still dreaming about their pasta salad), lots of choices, and served by a prompt and professional staff. If I was just rating this place on conference experience alone, I would say this place gets 5 stars. I also chose to stay on-property during the conference. I stayed in the Eagle Tower and my room was fine. It reminded me of what you would find at a basic Hilton property in terms of room amenities. The beds were super comfy. My family spent most of their time in the water park.it is a decent size place with a couple water slides, lazy river, and a few pools to choose from. What this place was missing though was a good-size splash pad/play area for younger kids. If you have older kids, this place would be fine but my kids (6 and 4) couldn't ride the slides so got bored after a bit. The adults area of the pool is very cool, a couple of large hot tubs and a swim up bar pool. Very fun when it is not super busy, when it is busy on the weekends, this place can get very gross (think drunk people shoulder to shoulder all stewing in the same pee water). Yuck. The annoying thing about the water park is that it is only open in the evenings so if you are here for a weekend trip, your Saturday morning/afternoon will have to be somewhere else and with kids the options are limited. My wife and the kids ordered pizza for their food and it was pretty good. The amount of cheese on it was well worth the price along, easily a good couple pounds of melted deliciousness. We also hit up the coffee shop for a late night snack and they had good options to pick from for any kind of sweet tooth. Nothing fancy but it got the job done. Now you can't come to TI without playing a little bit in their casino. I took a walk through to see what they had to offer for games. The gaming area and air is surprisingly clean and not smoky at all, that was a pleasant surprise. Lots of choices for any interest. I played a few rounds of video slots but that was about it. I don't know if you can actually rate a place on it's casino payout? The house always wins. So why three stars? Mainly, its because of the nickel and diming this place practices. The water park? It is not free with a hotel stay. You have to pay $15 a day to access it. Kids are not free either, they need to pay as well. Now you can sign up for one of the casino cards to get a few free passes but a family of four will still need to drop $30 a day to use the water park that doesn't open until later in the day. And that is on top of already paying for a room. Another ludicrous charge is the resort fee. Another $10 a day is tacked on for misc. amenities that technically should be included in any hotel stay. Now did I go to the casino and win enough to pay for all of these silly charges and come out ahead? Yes, but I should not have to pay out these in the first place. So if you are coming for a gaming or adult weekend experience, this place has a lot to offer. If you are coming with families, there are much better places to go.

This amphitheater is awful. The seats are so small you have to sit with your arms crossed so you don't touch the next person. There is no lighting near the outdoor biffs so we had to feel our way inside. I don't want to touch anything in an outdoor biff. I attempted to stand near the back of seating and the security were so rude and escorted me back to my seat. When the concert is over every person must pass thru one opening that is about 15 feet wide. I was afraid I was going to get trampled. There is one driveway to get out of the parking lot so it took us 76 minutes to move our car one foot. We won't go back!

It snowed today - definitely not a storm. Bingo, the steakhouse, pull tab area, and pool bar closed due to snow. There is maybe 2 to 3 inches of snow.

BED BUGS!!! DO NOT STAY HERE. I have pictures of an INFESTATION of bed bug bites all over both mine and my friends ankles and legs. I contacted them and told them and they offered me a free room... like I want to go back. They didn't even hesitate when I told them about it either almost if they knew. DONT STAY HERE. Awful just awful. We even stayed in an upgraded nice room. Never can be safe clearly!!!

I give 1 star because that's the lowest score. we went for a friends 50th bday and it was a joke. NOTHING but the casino was open until 4. no water park, bingo, restaurants (except 1). everything opens at 4 so that you have to chose 1 activity because it's hard to do more with the staggered times on everything. The rooms were $303 on a sat. it was not worth $100 a night. It has a postage stamp for a tv, they put so much perfume deodorizer in the room that it would give you an instant migraine. They go up and down the hall with with their scented spray. The rooms had 1 extra blanket for 2 beds. it was not worth $303 a night. this was the Eagle tower. Avoid it! you can get way more from other casinos. The one restaurant open took almost an hour to get our meal.

We just checked in for a wedding and both our suites weren't reserved properly by the people who helped with the wedding block. Now the rooms for the bridesmaids and groomsmen are drastically smaller and we are late for rehearsal dinner. Don't recommend for anything important. Your reservation will probably be set up wrong and they won't go out of their way to fix it. Poor customer service.

Hard to find help which is a challenge for some businesses. Our running joke when going for a drink was "gonna go find a line to stand in be back in 20". The food options late night are subpar even for prepackaged. They can do better easily by finding efficient ways to provide multiple food locations with pre-packed items.

I gave it three stars because the casino is actually better than the hotel as far as I seen. Stayed in the Buffalo tower for two nights and consistently the staff did not know how to help me with their online services. I downloaded the app for casino and hotel and it gave me 7 options to choose from 4-5 being food 3-4 of them I am supposed to be able to order and pick up. Supposedly there's a spa, multiple options for dining but no one k ew why I could not place a request for services online , either through the internet or from their special tablet kept in the room. Every time both nights the staff downstairs had various excuses why I couldn't pre order. Staff came up to replace either the stand or the tablet. Still didn't work kinda gave up on it because I said I would bring their non working replaced device downstairs. And the coffee pot didn't work...

Visiting the casino before an amphitheater concert is a miserable experience. The lines for food/drinks are huge! We waited an hour for a mediocre pizza that we ate from a to-go box on a sticky table that we lucked out finding. The line at every bar was daunting. Concert was great! So much fun! Good seats and sound. I loved it! Lines outside of the reserved seating were long (just as bad as inside the casino), but in the reserved seating you can get beverages quicker. This would have been nice to know before we already waited in the long line! Leaving after the concert is a giant traffic jam. It's concerning how difficult it is to leave. We had to walk around fences to get to our car! What if there was an emergency?! There was no good way out of there! Then we sat in the parking lot for an hour waiting our turn to leave, and we got out quicker than many others. This casino should not be allowed to have big concerts. It's not properly equipped to handle the crowds. My advice is to reserve a hotel room well in advance (they book up fast), and bring food and beverages to the hotel. It's the only way to avoid the giant mess in the casino and the parking lot!

We came here to see the Doobie Brothers concert at the outdoor amphitheater. We gambled a little bit beforehand and for a Friday night it was pretty easy to find slot machines and blackjack tables to sit at. The only negative was that the bar line was way to long as they only had one bartender making drinks for people waiting in line and it's one drinks per person every half an hour. I was trying to get 2 drinks, so the other person could gamble so I had to wait in line twice. The bartender pointed to a small sign that nobody could see to let us know it's one drink per person. If the sign was larger so that people could see it, no prob, but wasn't the best situation. The only reason I'm giving 4 stars is because the concert venue was great and we really enjoyed the outdoor show.

Took the family to Treasure Island Resort and Casino, not for the gambling, but for the water park, buffet and bowling. The one star rating is for the bowling, which was fun for the kids. The buffet was expensive and skimpy, didn't even have ice cream for the kids. Waterpark is only open in the evening, so everyone is packed in for that wonderful 6 hour window. Last, the employees are mostly (couple of exceptions) a bunch of disgruntled and rude jerks. We have stayed here in the past and had a wonderful experience. Those days are gone. TH FL

Our room was just OK (at least it was clean). Other than that, not really a good place to stay. Service is solidly meh.

Since COVID, their service has gone downhill. You can't get free pop on the floor anymore. Everything has gone to 20 oz bottles. All of the restaurants, although they have good food, are extremely slow (been waiting 45 minutes for our breakfast as I type this). The pool is open very limited hours (like 4 pm-10 pm). The only bonus is that now they are virtually smoke-free inside.

Long time 20+ year patron of Treasure Island but seriously considering switching to Grand Casino Hinckley & never coming back to TI which is a shame because it USED 2 be a fun night out as at a minimum you were able to win enough money in playbacks to keep you playing anywhete from several hours to most of the night. Since they reopened after the Covid mandatory shut down it is damn near IMPOSSIBLE to win a dime NO NATTER WHAT YOUR SPENDING. & that includes even just a few dollars here & there for playback play to keep you playing for awhile. 99% of the time I come in with varying amounts of $$ to spend & within 1-4 hours TI has taken it all without allowing any amount of $$ won for playback time except on the rare occasion where you'll win back 20$ or less no matter what you've spent. Nowdays you sit down @ any machine @ TI & the machines takes, takes, takes until your money is gone rarely giving even a few $$ win for playback much less a decent amount won or go's forbid a jackpot which I almost NEVER see anyone hit anymore despite that I used to regularly watch TI patrons hit hand pays. They shut down all their machines & set them to 99% profit as soon as they reopened after Covid. It's not just .me that's not winning ANY amounts back whether that be a few $$ in playback money, a bit more $$ than a few $$ in playback won to keep you gambling for a bit longer, or a hand pay as nowdqys I regularly observe almost NO ONE winning ANY amount of money back at TI, instead Inow I mostly observe people getting pissed that they can't win anything & TI is simply taking their money as fast as they can. This IS THE TRUTH AS TO WHAT TI has become post Covid. They don't care as they know they'll always be suckeres that will keep coming out believing that one day they'll hit a jackpot like they USED to be able to @ TI but never do anymore. TI should be ABSOLUTELY ASHAMED @ the xhange in policy they've clearly implemented since their reopen date after the Covid closure to maximize their profits by minimizing customer wins to absolute minimum. I hear ALL of your regular customers complain of these exact same issues I noted above every single time I go out 2 TI for a night & I almost NEVER see anyone win hand pays anymore! SHAME ON YOU TI for your GREED & complete lack.of professionalism.

As far as I'm concerned you can't find better people anywhere else having car problems tried comp room did not have enough points they gave me a room anyway no other place in state would do that top it off swung by kiosk this morning and had promo for $10 for food

BEWARE: I received a ticket for not coming to a complete stop at the stop sign leaving the casino. I thought this to be overly aggressive tactics that could be perceived as targeting drivers. It's advised that individuals exercise caution and adhere to traffic regulations and stopping for a full 3 second count at stop signs, especially when driving in this area. Was just reading other reviews...and...yikes!!

For a while the machines that dispensed the cash for tickets would not dispense coins. I was grateful when the casino went back to dispensing ALL my money. Alas, they have found it in their best interest to go back to not dispensing ALL the cash from my ticket. I talked to a supervisor about my complaint. She wasn't very sympathetic. She told me I could wait in line to get my 15 cents. I informed her that rather than be manipulated that is exactly what we were doing. She said "well what's the problem then?" Not only was she ineffectual as a face of the casino but she was rude. Sorry TI...little by little you're taking the enjoyment out of your kind of entertainment. Little by little I'll find a different form of entertainment.

This place is brutal!! I went to Treasure Island with a group of friends to see a concert. The show had to be cancelled due to weather in the area which is clearly not the fault of the resort, but we took the opportunity to check out the casino. Big mistake!! Let me start by saying that I'm a lifelong resident of Las Vegas, so I understand that gambling is strictly an entertainment product and not a way to make money. Our group of 8 people spent a couple hours playing various machines in the casino and to a person none of us won anything. And when I say "none of us won anything" I mean absolutely nothing. None of the group had any payouts of even $5. I'm fully aware that tribal casinos operate under a different set of rules with respect to how they do business, but this place must have their machines rigged to rarely pay. I've never seen anything like it and judging by the reviews of Treasure Island it isn't just me. The other big flaw in the operation is the bars at Treasure Island. Long lines at every bar and drinks that are very expensive. In Vegas if you're playing you drink free, but Treasure Island seems to feel it's a great business plan to reach into your pockets at the games and at the bar. Save your money and stay out of Treasure Island.

I know businesses are trying to do well during COVID-19 but I'm extremely disappointed in TI. I had a coupon for $100 in slot play. It expired end of May but since the casino was closed Mar-Apr-May, I thought it a no-brainer that they would extend rewards for the time they were closed. They officially reopened in June in a phased approach. I was told they only accepted the coupons through the end of June. As we all recall, the world was and still is trying to understand safety rules and figuring it out as we go so June was still rather risky. TI, you would have made waaaay more than $100 from me should you have honored my coupon. As it is, you have lost all my business. So disappointed.

service is too long...?? how do you not know how to service for as long as you've been open...Mystic is way better!!! They take your order and give you a beeper to let you know wher your order is up! they also have multiple people taking your order.... more efficient...

We went to the buffet and it was the worst buffet experience. The food selection was limited and many of the stations were not open. Pizza Hut buffet is 10x better.

Note: This review is just for the hotel Attended a wedding in Welch and stayed here as bride and groom secured a block of rooms for folks. They have a very late check in time (4:00) and despite asking to check in early I wasn't able to get into my room before the wedding. Checked in afterwards and was disappointed by the low quality of almost everything in the room. Little to no insulation means you'll hear everyone in the hallway outside. Super expensive and basically your standard Super 8 fare.

This place is not well organized enough to be a true music venue/amphitheater. Extremely poor traffic system/parking area with no markers to signal to patrons where they parked their car. Take a note from Mall of America from their giant parking garage - LABEL YOUR AREAS!!!! Matchbox Twenty sounded good and were a great live act, but I will never go to this place again because of how terrible the parking situation is.

We went to see a the Doobie Brothers in concert. Talk about a mess. The concessions were very poorly placed, the set up was terrible. We have 3 row seats and they weren't cheap. The entire concert was a bit uncomfortable, we were packed in there like sardines. They took the caps off of your pop bottle and wouldn't give it back to you. What in the hell for? I paid all of this money for concert tickets and I can't retrieve the top to the pop bottle. Put it on one of their wobbly picnic tables in the poorly lite concessions area and it dumps over and you lose half of your pop. How annoying. I never got an answer as to why. The other problem was the purse issue. What you took in had to be clear or the size of a large wallet. I had to walk all the way back to the car to drop my purse off. They had people doing a checks for whatever when you walk through the gate. Again, something that made no sense. Leaving was another nightmare. 8' chain link fences and a poorly lit path. No one knew where to go. No staff was there to direct us. We won't be going to another concert at this venue. It's not worth the drive, nor is it reasonably comfortable. It was like an airplane. You spend a fortune on the tickets, you are packed in, you are treated like cattle and they have ridiculous "rules". I love spending money at a venue and being treated poorly. The people that worked there were nice, or it would be a 1 star.

Hoka hey tiospaye! Been a fan since the start and have had casino resort experiences all over the country, both as a guest and an employee. Despite living near the border of Iowa and Diamond No : ) is just down the road, I still make TI my go to place to gamble and take advantage of the Players Card perks that give great discounts, promos and deals without needing to spend a lot. I've never paid full price for a room, always free or taxes and fees cost only and I am the lowest tiered players card holder who maybe goes 4-5 times a year to gamble and enjoy the atmosphere. Treasure Island has the best RTP around also, getting back what you put in that slot machine and while I've never gotten a hand pay there, I've consistently racked up the same or more. The selection and variety of slots is terrific and changes often while keeping the popular go-tos. I'd LOVE to see Game of Thrones or Walking Dead come back! Players Services are helpful, Currents Restaurant has such a good Turkey Dinner, and the rooms in Wolf are especially posh and picture worthy. I accept the fact staffing is short and that is everywhere. I applaud TI for doing all they do to make it a fun little vacation and taking in the Wacipis always gives me goosebumps- Grand Entry! - One complaint, get Duran Duran back please! Thanks for being the best option in the tri-State region- see you tomorrow night!

First off The beds are so hard it feels like u are sleeping on the floor. Second Pool/lazy river is open very limited hours Weekends 4pm to 10pm... Third Parking for hotel guests is mixed with the general casino players..so u have to walk along ways to get to the hotel Fourth The buffet is a different price from Friday to Saturday and no difference in food choices Friday 20 Saturday 32 There was 4 of us together And one went out to smoke and when returned the hostesses refused to let him back in She walked up to us and asked us if he belonged to us...she is the one that sat us in the first place And we got to the buffet around 830 and they closed at 10 and there was no dessert left and the lady said sorry we are not putting any more out The food was cold and gross Management just said sorry and walked away from us no offer of refund or discount This casino had gone down hill No free pop or coffee machines u have to go and find a bartender to get your free drinks...

Treasure Island used to be a fun place. The service has gone way down. Pool hours do not accommodate the average hotel guest that come in for a concert. There excuse was they hire teenagers for their lifeguards. Currants: when you finally get seated, you still wait 45 - hour for food (actually still waiting). No longer are the days of a free soda while playing games. The games are wound so tight I can't enjoy sitting at one (winning is not a big deal but jeez a little wiggle play would be nice). 2 stars only because the rooms were clean and the concert was great!

No place for food, no coffee shops, went for water, machine took my money. Hotel was fair, power cords had to go behind middle night table. TV small. Shower had no grab bars and was very slippery. Bottom was stained

We went to experience the Lagoon swim up bar, our bartender Niki was absolutely horrible. Never have I seen a bartender so careless, unprofessional, irritate, mean, and RUDE. She was TERRIBLE!!!! NOT ok!!

Attended concert. Event parking was smooth coming in, but took over 2 hours to get out. Traffic direction was poorly planned for exit. Concert venue was okay, parking and direction of where to go was disappointing. Crazy drunk guy started stopping traffic and directing people, which was interesting. Would not attend another concert here.

My family and I love coming to the amphitheater but continuously are disappointed by the incompetence of the "traffic controllers". As soon as everyone is trying to leave there is no clear lines and the staff stand around clueless. Obviously it's a slow process with lots of people but they have no system, or the system has not been properly communicated. In case you were wondering I'm writing this from the line We have sat in for an hour, haven't moved, and haven't been directed or informed. People are honking and crashing into each other. Debating if it's even worth coming back, would have to get a room I think.

Treasure Island casino in Red Wing, Minnesota no longer allows RV's to park in their parking lot. Heads up to fellow RV'ers.

I am so disgusted with Treasure Island and the way we were treated. 2 weeks ago I took my girls to the Lagoon to play while I attended the Sam Hunt concert. We are not allowed to bring our purse into the concert. So I took what I needed the most. My girls got a locker at the lagoon. It required us to make a special code to lock and unlock it. They put there stuff in it and I threw my car keys in it as well. My girls decided to go to the arcade for a bit before the concert ended.At !0:10 I found my girls talking to Security. I was informed that they were locked out of lagoon, our locker had been emptied by an employee.Security had to watch the video to figure out where are stuff went from that point on. After a bit they have me go to guest services they have our stuff.When I get there it was not our stuff at all.Security goes back to watching the videos to find out that the 1st employee put everyones stuff together when they took it to guest services.Guest services gave all our stuff away. They tell us they know who it is and will call them to get our stuff back. Waiting in the lobby for hours...... for absolutely no luck at all.They ask me what my plan B is? Why should I have to have a plan B? An employee just gave away our stuff. I have no car keys. Treasure Island does not offer to help us, they do not offer us anything for the inconvenience. I had to file 2 police reports because the 1st one wasn't readable.At 130 in the morning we leave with other family members who had drove separate from us. Next morning I was told to call the guest services about our items.Well they did not help they said it is no longer in there hands it the police dept now. Long story short it has been 2 weeks since this incident and Treasure Island will not respond to any of my messages.They did not offer to help pay for a lock smith. I would have greatly appreciated an apology. My girls were cold and hungry they did not offer us anything to eat or even a blanket while we were waiting. I would not encourage anyone to use the lockers at Treasure Island,at this point I do not know if I would ever suggest going to place at all.

This place has come way down, their slots don't pay well. And they're back to making you wear a mask even if you're vaccinated. Don't waste your time. Go to Mystic instead.

The room and property were clean. The bed was fairly comfortable. That's all the good I can say. It's overpriced and lack's most amenities one looks for when they are away from home. The decor in the Buffalo tower is worn and faded. And the price was really high. Just very disappointing.

Went to Amphitheater for Luke Bryan. The parking and drive took forever. We had lawn seat and it was a chaotic mess. When we tried to leave they had a chain link fence that was hard to figure out how to exit. They packed us in like sardines. We left early to avoid the congestion after the show. No purses bigger then a small notepad allowed but not enforced for others. The screens are not very big. Because of the lines we won't be back.

The people running concerts are idiots who don't know what they are doing. If you have a choice between Mystic Lake or Treasure Island, go to Mystic. Now we are moving forward with no where to go so they can keep packing us in even though there is no where to go.

Whent here with my boy friend for a fun get away. I booked a king room didn't come with a pass to the water park! Then the water park was closed on a SUNDAY! We also wanted a massage and we tried to call the spa they didn't answer so we walked down to the lobby and they said they were "booked up" . At least the casino was open..

Stayed at this hotel for a weekend in a suite. Overall the room was very nice and would likely stay here again. It had doors to separate the bedroom from the main area and each area had a bathroom. The shower was very spacious and the bed was comfortable. I'm leaving 3 stars because there were a few basic things that were lacking. Rather than one nightstand on each side of the bed, there was only one. Outlets were also close to the floor so barely enough chord to charge your phone on the nightstand. Had to place other phone on the floor since there was no nightstand to set it on when charging. The TV in the main area was decent sized but the one in the bedroom was super tiny. When staying in a hotel, you should be getting an upgrade of what you have at home, not a downgrade. Also, the only mirrors in the whole suite were the standard ones in each bathroom. No full length mirrors, which made getting ready a bit challenging. And finally, each room comes with a tablet that you're supposed to be able to use to order room requests or food, but that proved to be useless. I tried to place a to go order from every restaurant listed and all of them said closed for to go ordering, even though it was within their business hours. The only way to get any sort of room service was to go down to the actual restaurant to place the order and wait for them to make it. At that point, you might as well dine in. I also ordered some extra towels from the tablet and it gave me a delivery time within 15 minutes. No one showed up after 30 minutes and they didn't seem to be aware of my request when I called the front desk. They came pretty quickly after that, but not sure why the tablet order didn't function as it should have. Overall I still had a good time and didn't let these few things ruin my stay, but I hope they consider making improvements in the future.