crist lee
Google
The biltong tastes great but Tribal Tastes is a strangely inconsistent experience.
First visit:
Employee let me sample the wetter and drier versions of the traditional biltong. Both versions are $9 per 100g. I'm told that there's a minimum purchase weight.
Second visit:
Two employees working there. I ask again for samples of the wetter and drier traditional biltong. I'm told there's no drier biltong, and am instead pointed to a different dry jerky that's double the price per 100g.
As I'm deliberating my choice, I overhear one employee tell the other to charge more for drier traditional biltong—even though (1) I was told there wasn't drier biltong and (2) I was previously told both versions were $9 per 100g.
There was also no mention of a minimum purchase weight this time, even though I did not meet it.
The way the biltong was sliced up (thickness, size) and packaged (double-layered paper bag vs single layer) also varied greatly between both my visits.
Overall, I have no issue with the biltong itself—I think it's delicious. However, the inconsistencies in customer service and pricing has created a slightly dishonest impression of the business. Hopefully this review can get things sorted out!