Cassandra Phillips, REALTOR
Google
Immediately after check in it was time for lunch. The bar area was lively with lots of movement. Our server was friendly. The Old 18 burger minus the bacon was delish UNTIL a long strand of hair was in my next to last bite🤮. The manager, Russell apologized and asked, “is there anything I can do” 🤔 I’m not sure what the protocol is in this situation? No thank you on another meal. It wasn’t until he said, “This happens in 5 Star restaurants”, that I was even more disgusted. Understanding that these things happen, this was the absolute wrong response. Tributary, are hair nets a thing of the past? Overall, great bar with a good vibe but management could use sensitivity training.