Dede R.
Google
The product is good, & when on-site couldn’t receive better service.
Unfortunately, the inconsistency of when one can access their food (pickup varies according to weather),
inconsistent means of communication (varies between erratic emails
Or
texts to manager who sometimes replies confirming I can pick up my food, other times I’m told to come a certain day then ghosted on)
Leaves me wondering what exactly is this farm trying to do here.
This community has to do better, just energetically it makes us all better.
From a business perspective I’m appalled,
from a integrity perspective, as this is food that my family paid for in advance & can’t access consistently… I’m disgusted.
As CSA member, I really hate the first time experience I’m having with this place.
**************UPDATE*****************
It’s truly a blessing to have this CSA in our family’s kitchen. This business did a 360 in a matter of days - I’m just getting around now to update this, which is unfortunate because they have exceeded beyond every measure listed above in no time.
Promptly responsive, incredibly flexible…I can’t rave any higher on the turn-around I’ve experienced here. It’s so refreshing to have their awesome food now reflect & align to the awesome consistent service received here.