Arturo M.
Yelp
It took me a few days to post this. It was a rainy day and our first time here. The restaurant is centrally located in Winter Haven, in a really nice area, and the decor inside was pretty nice too, so I was hoping for a good experience.
We requested a table, and they pointed us to a dirty table and waited for them to clean it - no big deal. We asked for water with lemon, and the server said, "We're just slammed so we didn't have time to cut any lemon." Really?
Florida water isn't great, but what they brought tasted like pure swamp.
My wife ordered a plum wine that was basically half a portion or more like a shot in some cities. I ordered an Ichiban, but they had no Japanese beers in a Japanese restaurant. The server said their distributor just stopped bringing any. Strike 2.
My wife got chicken tempura, and I just ordered a few appetizers ( a shrimp tempura roll, salad with ginger dressing, and gyozas). Her soup came out ice cold. Literally. I even took a picture with my finger in it to show how cold it was. The chicken was more chicken tenders style than tempura style if that makes any sense.
My salad started out good, but once you got closer to the bottom it was watery - about an inch of water pooled at the bottom. The dumplings were subpar greasy and void of presentation. The roll was subpar. It seemed like a neighborhood place where some people knew the staff, but that didn't make up for the food or service.
I'll chalk it up to a bad day, but for the prices they charge and the quality we got, it's hard to think about coming back.
I hate leaving reviews like this without making me feel like I'm picking on places. We actually love supporting neighborhood spots, especially ones we've never been to in areas we're not from. But if this is what it takes for them to step it up, then so be it.