Meagan G.
Google
I'm so disappointed in my experience, because I've been wanting to try Tutti Da Gio for months now. But my fiancée planned a birthday dinner for me here recently. She called multiple times to confirm things with the staff. The first time she called, she was told all adults have to order a $25 minimum. The second time, it was also added in that if anyone didnt show up, then we had to cover their $25 fee. She agreed to this and was not told of any further policies. The night of the dinner, my friends started arriving and were treated very rudely by the staff. Mind you, there was MAYBE one table inside that was occupied and none of the patio tables were taken by anyone else. We were bascially the only people in the restaurant at the time. When my fiancée and I arrived, we had barely sat down before the waitress came over and started very hatefully telling her that "I'm not putting in this many tickets at once, you're going to have to put this in as 1 ticket and just have everyone Venmo you." My fiancée said she wanted to make sure that was ok with everyone first because that was never communicated to her beforehand, and the waitress continued to be extremely rude and hateful. When other people came in for us, they were going to sit elsewhere in the restaurant. They were completely declined service! My fiancee finally asked to speak with the manager, and instead was met with a very hostile owner. She basically blamed my fiancée for not speaking to her directly when she made the reservations, laughed in her face, and refused to even come up with any type of compromise (which literally, all we were asking for was to let my friend and her family eat in the same restaurant as us, not even at the same table). I finally made the decision to leave because at that point, I dont care how good your food may be, I wont support your business. When I said we should just leave, she started trying to get us to stay. But quickly went back to being extremely condescending and hateful. So I again said we were leaving. The owner turned to someone in my party and said, "well great. Ive already lost money having to wait on this table tonight, now you're just going to leave." Just a tip for the future, sweetie: when you have close to $1,000 GUARENTEED MONEY, don't chase it out the door with your nasty attitude then try to blame the customers for walking out. Definitely wont ever step foot back in this place again or support anything this owner does.
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Editing this to respond to the owner:
In no way was anyone in my party intolerant to you or your staff, ESPECIALLY in regards to your culture. In fact, I never even mentioned anything about culture in my original review. What I said what your attitudes were bad. And thats not a cultural thing. No one made a scene in your restaurant, and no there were definitely not 36 in my party. We literally had 4 people show up who were just going to sit at one of the many empty tables you had. You have been the one mischaracterizing not only me, but also my fiancee, by claiming that you were simply defending your staff from "intolerant karens". We simply got our party together and we left.
