Lee
Google
One of the staff members at the counter was extremely rude.
There were three main issues I’d like to point out:
1. While I was selecting my order at the kiosk, she kept speaking to me in an unpleasant manner, saying things like “Are you still not done?” or “Are you ready yet?” which made me feel very uncomfortable.
2. I ordered 3 combos and a side of onion rings. However, she only gave me 2 portions of fries and didn’t acknowledge the mistake.
3. She didn’t even provide drink cups until I spoke to another staff member later and mentioned that I had ordered 3 combos. Only then did I receive the proper service.
Because of this one staff member, I’m concerned that the overall image of the restaurant may be negatively affected, even though the burgers themselves were good.