Marcy L.
Yelp
One of our favorite restaurant in the neighborhood and we had lovely memories in the past years. I really hope today was the one off situation but seriously, I really don't want to go back anymore.
It's a double birthday celebration, we brought our own cake, the front desk told us there will be an extra $25 dollar charge for cake, totally ok!
By the time we are ready for the cake, I went to the front desk, they even told me there's sparklers! Super excited, yes! After awhile, our waitress came over and asked how many pieces would you like to cut it? I said thats fine we can cut our own cake!
Shortly after, she brought entire cake to me, in the box. I asked, what about the sparklers? She said, i dont know about sparklers, but let me know if you need a lighter.
We didnt want to bother, so we light our own candle, sang the song and cut the cake. While eating the cake, our waitress came again.
She said, Im sorry. The guy asked me to ask you because he said you're the birthday girl. Do you want the ice cream with the sparkler on it? Is that what you want?
No, I dont want ice-cream with a sparkler on it. I just want a sparkler on my cake like your front desk said and it would be already light up, on the cake, and bring to the table. Instead, as a birthday girl, I received my cake, in the box.
Oh well, its ok. We still love this restaurant. After 5 minutes, a table around us, got a cake with that sparklers on top and delivered to their table.
What. A. Joke.
I went to the front desk, tried to ask why this $25 dollars cake fee would be like this, received a cake in the box and while you said you would give me a sparkler with no table service? She said, its because you didn't buy our pastry thats why we are charging you.
Such a disappointment, felt very puzzled and underwhelming with all the treatment while we are spending $300 for the night at a diner.