Anda M
Google
I had high expectations from Txintxardin and was terribly disappointed. We came here for my birthday for lunch and regretted my decision.
The first issue was that the waiter has been incredibly unprofessional the entire time. From the moment we arrived and we mentioned we have a reservation, we were told to just sit down wherever but we weren’t shown to the table. We ordered the drinks, we didn’t get the right order from the beginning - this was because there was a language barrier as the waiter didn’t speak any English at all. We were brought vermouth in wine glasses - I’m not sure how we were supposed to have the olives from that glass. The waiter poured a little bit of the wine for me to taste and then just left the bottle on the table for the other people at the table to pour into their own glasses. The waiter didn’t explain any of the dishes that were brought to us from the tasting menu and we even received the same dish 2 times.
Everytime we were brought a new plate, the waiter told us to keep the dirty cutlery - didn’t even offer to put it aside for us - however, I think they should’ve been changed with every dish as they were full of sauce and we were expected to just leave them on the white table linen.
Aside from what must’ve been the worst service I received in the Basque region, the food was underwhelming too. The fish and beef were too salty and the starter dishes weren’t special. On the tasting menu there were 2 dessert dishes but we only received one of them.
The atmosphere wasn’t great either - the venue was empty and the music kept getting cut off so it made for a very dry vibe.
I’m genuinely curious how this place ever made it on the Michelin guide.
