U Eat & Sleep Antwerp

Waiter started to take a phone call in the middle of taking our order. Drinks were good, but for roughly an hour no one came to the table after we got the first round of drinks. Apart from that friendly service.

The hotel itself is quite charming - the interior is pleasant, the food is genuinely good, and the location is beautiful. We did encounter a few minor issues in our room, like a missing shower door and a damaged showerhead, but these weren’t dealbreakers and wouldn’t normally warrant a complaint. Unfortunately, the overall experience was impacted by the service. To start, there were problems with our reservation. It was cancelled without any explanation, only to be later restored with a casual “it was a mistake.” We found out that our friends, who were also staying at the hotel, had similar issues with their bookings. Breakfast was another challenge. Since it’s not a buffet, guests have to pre-order and choose a time - we selected 9:00 AM. Despite that, all food we ordered didn’t arrive until just before 10:00. Unfortunately one (very sweet) staff member was doing everything - running the front desk, cooking in the kitchen, and serving tables. A second person eventually showed up, seemingly returning from the grocery store. Both of them were clearly doing their best and working extremely hard, but the system in place simply set them up to fail. It felt more like a DIY guesthouse than a well-run hotel. The most concerning part of our stay, however, was that someone entered our room at night - using a key. No one was hurt, but it was a deeply unsettling experience. We reported it to the front desk the next morning as no staff is present on-site at night. After a delay while they checked surveillance footage, we were told that the person who entered was a late-arriving guest who had been given a master key - one that opens all hotel rooms. Apparently, this is their standard procedure when guests check in after hours and no security guard is present. What concerned us even more than the situation itself was the attitude with which it was handled. It felt to me like the front desk staff acted like we were overreacting and brushed it off with simply an apology and a 3% discount - on a stay that was, by all accounts, quite expensive. The hotel is called U Eat & Sleep, but for us, it didn’t deliver on that promise.

An ideal place for the romantic evening! ✨ Tasty equisite food, very friendly personnel, nice quiet music and huge Windows overlooking MAS museum and the marine harbour! We really enjoyed the evening and recommend it!

Just completely horrible 1. We ordered 2 starters which we only received 1 the server told us that we should be grateful that we got the 1 starter 2. We received no napkins 3. Instead of the burata pasta we received the burata appetizer for a main course 4. We had to ask for water 3 times 5. We had to ask 2 times for the coffee 6. The dessert and the coffee was not on the bill we did not notice that after almost leaving the owner cornered us that we stole from a family business And after all that the owner threatened us and threw punches into the air while screaming that if we wrote a bad review So I absolutely hope that this family business will be ruined and I hope that nobody has to endure this absolutely unacceptable service

Restaurant from red guide Michelin. Deserve quality. Friendly staff and open kitchen. Very nice terrace in front of the MAS. Oysters number 2 of very good quality. Nice fishes too. Very well decorated and luxurious. They also have couple of rooms in their hotel on top of the restaurant. They are surprisingly super quiet and peaceful will all the luxury equipments. To be recommended

The restaurant is extremely racist. You’ll be ignored for at least 30 minutes before anyone even acknowledges you. When the server finally approaches, he won't take your order. Instead of politely suggesting options, he will choose for you without asking just because they don't have excatly what you want. After that, you’ll wait another 30 to 45 minutes, watching as everyone else—both those who came before and after you—gets their food and drinks, while you, along with the only other couple of color, are left completely neglected.

Unfortunately I had high hopes for this restaurant but when I visited on a Friday the place was pretty empty but service still took quite some time to be served i ordered the Caesar salad and was served a Greek salad no apologies or anything and also I never received most of my drink I believe that there are much better places for a much better price

Excellent boutique hotel with excellent luxury rooms. Inside the hotel is also a very very very good restaurant. The breakfast is nothing special and a little expensive for what you get. But lunch and dinner at the restaurant are certainly worth it. The rooms are nice and rather well maintained. The shower head could be cleaned better and the windows could do with a fly screen as during Summer with the windows open, the rooms become an all you can eat buffet for mosquitos. Staff is very friendly and service minded.

Brand new designer hotel and restaurant in the hip area of 't Eilandje established by Chef Vicky Geunes from the infamous 't Zilte at the MAS museum. We started with a chicken Caesar salad followed by an entrecôte with black peppercorn sauce and rosti potatoes served in a separate "Le Creuset" skillet. The Caesar salad impressed with its presentation and delighted in taste, a small deviation from the classical Caesar salad but surprising in its flavours. The entrecôte with black peppercorn sauce was grilled to perfection, simply delicious ! "U" - as this restaurant is simply called - is a reflection of the Flemish polite form for "You" which is how someone is addressed when being polite. It is also a reference to something of high standard, meaning it should be addressed accordingly, hence the name "U" for this high class restaurant. More than class, it simply serves excellent food and wine. This establishment will soon be at the top of every respectable restaurant review list. Try it out before reservations are only available in the distant future and waiting lists are the norm of the day.

Nice little boutique hotel in Antwerp harbour. Tasty and contemporary decor and furniture. Staff is super friendly and helpful. Rooms are small but nice (mine had a great view over the harbour). A few details are tainting the experience tough, such as the coffee machine with a broken cover replaced by a home made aluminium foil, or strong harbour smells in the corridor