UBURGER

We ordered the Grand Slam on a gluten-free bun, along with the Big Papi, small fries, and a fountain drink, totaling $34. The food was hot, fresh, and prepared quickly. To note the portions on sides are worth splitting. The service was friendly, and the restaurant was clean.

This place used to be so good, I ordered big papi with veggie patty, onion rings and sweet potato fries. Burger tasted weird and after taste made me feel like puking. Onion rings were not good either. What happened to Uburger. Need some serious attention.

Outstanding as always--grilled Sweet Chic and fries perfect. I'm not in Andover often but always stop at UBurger. Reopen Kenmore Square! Kenmore Square hasn't been the same since the UBurger there closed in Aug 2021.

First time last time . Frozen burger patty , barely cooked with microwave bacon on it . Fries / onion rings frozen out of bag. Soda from Coke machine was watery , mix was wrong . You are better off at Five Guys or even McDonalds, at least you know what you are getting and NOT over paying for it . This is a major PASS. I thought it was going to be a nice little cafe type place in Andover . NOPE.

I really like place, restaurant is clean and cozy, service is excellent and the most important burger tastes above a notch versus your typical fiveguys and ShakeShack, their French fries is fresh cut so is their sweet potato fries, this will be a regular joint I go wherever I'm in the area. Highly recommend the "All in" Burger!!

I love the simplicity of this place. The staff is always friendly and very efficient at getting the orders ready with a smile. I always recommend this spot as a Mom & Pop alternative to Five Guys and other similar burger joints. The food is always fresh and the portions are very fair for price. #shoplocal #supportmomandpop

Onion rings and the sweet potato’s were delicious. The Bacon Burger was very good size, and tasty. Would definitely recommend to go again!

I ordered my own food and was charged $3 to pick it up. Not to mention the salad I got wasn’t worth the price before the scam fee! The tomato was green, the big slab or shredded carrots thrown on there was huge and the chicken was ok at best. I am so angry I was charged to pick up my own food!!!!!!!

If it was fast food or a drive through id probably give this a 4 or 5 stars. But not only is free parking hard to find around this location but it takes awhile to get your food and well... its not a sit down burger. Its somewhere between a fast food and sit down burger and the restaurant is also somewhere between a fast food and sit down place. All and all nothing to complain about and nothing to love. Good food for the price but im not sure when i would ever come back. Service was 10/10 though.

Good burger menu, yummy fries, good shakes. You'll find the townies here. Chill ambience, very friendly staff. Very clean and food is very fresh!

A local favorite. The food is always good, especially like their home, cut fries. Breakfast is my go to, a good variety of food. The waitresses are always on point and friendly.

Not a good burger, imho. It seems like they bought the patties from Costco. It was more of an injection-molded puck than a hand formed patty. Everything else was fine. They have a good soda fountain with the flavor selector, so you can get lime coke or peach coke, etc...

Don't get me wrong the burgers and onion rings were very good. However with that said I had higher hopes with regard to the flavor of the beef. Not bad but nothing special. Service here is order at the counter and wait for your number to be called. The atmosphere was kind of cool, sort of an industrial look. Would I go out of my way to go back... No. If you happen to have an EV they have 2 chargers available which are free for the first 4 hours. Had to use the Tesla adapter as they are generic chargers. 2 Burgers 1 Small Onion Ring 2 Sodas $34

Going here for a few years now. I still love it! Lately been getting the Uburger with cheese and their special sauce. It's delicious! Their fries with bacon and cheese are awesome too! They don't skimp on those fries. I love to dip them in sriracha and ketchup. It's an interesting combo. Trust me on this. They stopped putting the sriracha out though and I miss it. Also, the fountain drinks are great. They have one of those Coke machines that you could choose from a bunch of different varieties. It's a must try burger place.

The burgers and fries were surprisingly delicious. The ambiance was, well, let's just say basic but not offensive. If I was still 18, it would be perfect. But I was there for the food, not the environment.

All in burger is so big and juicy it's just melts in your mouth. Onions rings so fresh and crispy. Can't help it, clean it all. 100% satisfied and will order again any day. Thank you!! Uburger.

Since my kids love Uburger so does mommy specially the sweet potato fries with a bottle of Coors Light. Crunchy, slightly sweet, sweet potato fries will always be my stable here.

Narrow menu but if you want burgers, fries, salads and beer - and you want it FAST - they are your vendor! Burgers are a bit smaller than I'd like and they won't prepare them to order (rare, etc.) which I REALLY don't like.

I never write reviews but I was inspired to do so tonight. The hamburgers were overcooked and tasteless. I am not sure they were made of beef. This is American food at it's worst.

It's an ok burger. Nicely salted, not as tender as I normally like. They could be a bit more creative with the sauces/creations. Very nice service at the counter.

Just went here tonight got a burger added guacamole for myself, chicken sandwich for my girlfriend and sweet potato fries and also one last thing a strawberry Oreo shake I'm just gonna say this place was delicious and I'll definitely be back.

If you want to overpay for a cheeseburger worse than McDonald's, this is your place! Enjoy a preformed, frozen, gray meat patty that you'll want to throw up minutes later. Save yourself some money and agony- just go to literally any other place for a cheeseburger. I wish I could say something different but the burgers here are disgusting.

Best burger joint in the area. So juicy. And the sweet potato fries were nice and crispy. I had the Boom burger. Loved the fried jalapeños that come in the burger. Adds the "Boom" to the burger

Uburger is my favorite fast food burger. It is consistently good. My go to splurge.

Ordered online. Arrived. Ready. Quick. Rasy. Painless. Burger was awesome. Greasy as a mugggg' , but very good. Perfect hangover food. Chipolte sauce was awesome too!

I just finished eating here. I chose this place based on Yelp reviews. What a mistake that was! It turns out that New England foodies can't spot pre made pre formed patties on a burger. The juices aren't from the burger, they're from the water logged lettuce. No seasoning on the burger, even less on onion rings! Didn't spot a single fleck of pepper in the coating. $25 for this? Should've gone to Burger King! I'd be less disappointed! Most of the tables were dirty. The highlight of this meal was getting diet Barqs root beer!

My first, and last, time at UBurger. Good fries, but I spent $18 for a cheeseburger, fries, and a fountain drink - and the burger I got was just, well - it was fine (way too salty), and somewhat better than a burger that you'd get from McDonald's or Burger King, but for $18 I'd expect a burger meal that was more than just "somewhat better" than a McD's or BK meal.

I will say that the fries served are 10/10. All cooked fresh right in front of you and much better than I had hoped. The only thing that made me make this a 4 star instead of a 5 star is the burger. The taste was t an issue it was the texture. The burger bun didn't come toasted and it made the burger as a whole become a bit soggy and took away a lot of the texture as the quality of the ingredients are very good. Definitely worth a visit just hope they start toasting the buns.

Burger was way too salty , fries would have been good if they weren't over salted and the bun was light and dry. Service was not good. Three guys go in order three burgers and they only cooked two. She claims she never heard the first guy ask for a burger. Why would three men wait in line and order just two burgers. When I paid for the third burger and I was seated outside waiting. She left the burger in a bag and waited for me to come in and get it, instead of bringing it to me after she screwed up my order. The place wasn't too busy that she couldn't have brought it out. I love burgers recommend Mooyah. I'll never go back to Uburger.

Ordered a sandwich that came dry (no mustard or mayo) Asked server for mayo as sandwich was dry. Server responded that sandwich comes dry stood 8 feet away and pitched several mayo packets toward table.

One of the perks of my job is that I get to work all over and every now and then I come across burger joints I would never find on my own. This place is one of them. What a gem! Tucked right in the corner of a plaza strip they serve the best fries you can find in a 50 miles radius, me personally I don't remember having better fries than this one, honestly. Crispy, dry and tasty, I can't put into words how delicious these fries are, you gotta taste it, to be honest this was my very first visit and I hope they can replicate well so you can have the same experience I just did. As I placed my order for a Ucheeseburger with bacon I noticed in the back a sink filled with water and potato skin so I assume they cut the fresh fries every day, no wonder they're so good. The burger is also good. The place is clean and the staff courteous. I paid $17 for a to go combo. The package was well done and made to keep everything warm and fresh.

Good food, good people, beautiful interior, great location.Nice to have vegetarian options as well! But it costs $16 for just one burger, fries, and fountain drink. That feels like too much money for just one person.

Wow - this place is great! I had a Big Papi (cheeseburger with jalapenos and guac). It was great! Not terribly messy, either. This place gives Shake Shack a run for the money!

Better than five guys and shake shack, equal to smash burger. I get the sense that they wanna become the next SmashBurger. They are very helpful and able to accommodate allergies. I like how they ask if it's an allergy or sensitivity (gluten free for me). Overall pleasant experience. One star removed for no outdoor setting, very uncomfortable indoor seats and the tables were all kinda sticky like new paint

What?? A burger bun that doesn't crumble and sog for the entire meal? To be honest, this was the highlight of my experience at Uburger. (I would have loved to have a sesame seed bun option too) I'm not sure what everyone else is complaining about and really think this place deserves 4 stars. The food is quite good here, well presented, and tastes high quality. I think the prices are pretty fair, given that you're in Andover ($$$) - with a decently diverse menu for a "fast food joint". The burger patties themselves are a little small (reason for docking 1 star), but the grilled chicken on sandwiches and side orders of fries were plenty big. Sweet potato fries were some of the freshest I've ever had. Didn't even require salt, which is unheard of from my fry-eating experience and love of sodium. I liked this trendy spot and so did my fiancé who can put down a lot of food. We left full and happy. Beers were a fair size with a decent selection on tap. This place may be run by a bunch of young adults on an average day, but they do a nice job. We will come back.

In all fairness I met up with a friend here about 2 weeks ago and totally forgot to ad this review. The '2' stars are NOT from me...I'm being generous because my friend felt his burger was ok ..Okay meaning so-so. I'm not one to ever order a burger under any circumstances. But fries, I will try So, after ordering we sat & sat& sat..... I kept looking at the person behind the counter who kept looking at me? My that was strange.... All I could think of is that it was an off time & the place was nearly empty... Which should have made the wait time less? Nope.... Finally it was time to go up to the counter & get our order. I thought, what is it? But kept quiet. I watched while my dining companion ate thinking .. this isn't good. The fries I'd ordered I just picked at. .. Drinks were self serve and the area could have been kept up a lot cleaner .. another red flag. I'm sorry, but I just couldn't wait to get back it of there

Very good food quick easy. Very clean and nice inside. Large portions. Would highly recommend!

My son loved the burger and fries said it was equal to smash burger and better than Shake shack. The only issue with this restaurant was the lack of a restroom, otherwise everything else was perfect

Been coming here since they opened! Burgers are always fresh and delicious! Onion Rings and Fries are hand cut, so good! Kids love the chicken nuggets and the frappes are bomb!

April 21, 2016 Called ahead and order two jalapeño burgers, was surprised when I heard it would take only 5 minutes. The burgers were delicious and made with fresh ingredients. My Mother loved the house spread and barbeque sauces. I barely had to wait to pick it up, around 5:30, only two other people ahead of me. The cashier girl was friendly and cute. holla @me.

Popped in for dinner with my gf. I got a burger and she got the salad. Food was excellent and ready before I finished washing my hands. I will return for another Meal.

PACKED for lunch. Had a burger in a lettuce wrap and sweet potato fries. Burger was good, nothing special--probably my fault for ruining it with lettuce tho. Sweet potato fries were legit. Super crisp outside and fluffy inside. Onion rings were also delicious. Pretty expansive menu for a burger joint w/ build your own options. Will be back for the fries if anything!

We weren't too impressed with this highly hyped joint. I had the haddock burger which tasted like it came straight from the freezer and way WAY over done. I'll also mention that the house made tarter sauce tasted like a simple mayo/sweet relish, not really a true tarter sauce. It was so dry, I really needed that $2.35 soda. My guy had a grilled chicken burger (both sandwiches were served on the same, very mediocre bun). He was less than impressed with his sandwich. We also ordered a large fries to share. For $4, I expected a larger amount (the fries come in a small paper basket that isn't as large as a small fry from Burger King) not to mention that they, too were a good bit on the over done side. $27 for 2 people! I'll just go down the road to the new Town Market and get fresh product and nice size portion of what I order for the same amount money.

Not very good at all! The burger was very much like McDonalds, gray in color and below average beef (if you can call it that). It is overpriced as well. If you want a legit burger, FudRuckers is the best...

Not enough seating! The problem is exacerbated by people reserving tables as soon as they walk in, rather than waiting to sit until they have their food. (Time to put up a sign to discourage this!?!) So many tables are taken by people in line and other people waiting for food that there is no place to sit when you're ready to eat. Take what you need only when you need it, and there would be enough for everyone. Also, this place is expensive... Three burgers, two shakes, one large fries came to $38.00! And they're not as good as nearby Sauce, which has far better buns.

Waited forever for this place to open and OMG it was SO worth the wait! The staff is awesome. They are so friendly and professional. The burgers are soooo good and the fresh cut fries and onion rings are to die for. It is a scary situation that this place is so close to me because I am going to be tempted to come here all the time now! Thank you to the staff for being so great to us. TIP: This place is BUSY (because it's so good, duh!). I mean, busy as in there's a line out the door sometimes. My advice is to go during the day when Phillips Andover students are in class or else you may be waiting a while and have trouble finding a seat.

The food is fine but the service not that good. I wish they don't have to yell the order number, it just felt like they been shouting at us

Uburger: German for terrible If you want a high priced burger on a doughy undercooked bun, this is the place for you. Gave it a 2nd try to confirm before posting, but have to agree what others have pointed out. It's just high priced fast food. Go to a local diner or five guys to get your moneys worth.

I've been here multiple times over the past few weeks. The restaurant is in a nice location, easily accessible in busy downtown Andover. The interior looks modern, but with wood walls. I usually get the All-In burger with sweet potato fries and a shake. Now the shake and sweet potato fries are usually pretty good. However, the burger tends to be a little small, and if there's cheese in it it can be a little overpowering. Another thing to keep note of is that the place is pricey! If you get a shake, burger, and fries, you can easily be looking at an almost $20 meal. In my opinion, while the fries and shakes are quite good, the burgers don't match up to local places like Fuddruckers in nearby North Andover.

This place is delicious way better than five guys and in N out. HOWEVER. It is way to overpriced so bring a heavy wallet if you plan to order a lot of food.

You let me order from a restaurant that was closed at 9 PM and restaurant sent me a message that they delivered order at my hotel door at 12 the next day that I left at 7 am like comon for bth - 10000 is my review

So I had a free 15$ to spend here from a Nift promotion and I chose to walk out after experiencing the worst customer service from a cashier. The food could be good, I don't know because mid way while placing my order I was so put off by there attitude and and lack of customer service told them to forget about it and left. I might add that it was pouring rain and I chose to go to another establishment and spend my own money.

I have been going to u burger forever when I found out one opened so close to my house I flipped. As far as chain burger joints go this is the best. Get the cowboy burger you won't be sorry. And the fries are always amazing. Only note is don't take it to go the delicious grease in the burger will ruin your car seats.

I don't understand how this restaurant doesn't have higher ratings. It's great! The burgers and fries are delicious and the shakes aren't bad either.

Great location and friendly staff! Burger is juicy and tasty but fries are oily. Burger King onion rings tastes better and I was disappointed. I love the many choices on the menu as well as drinks!

We came here for lunch and ordered ucheeseburger, fries with cheese and bacon, and a strawberry malt. Also got two drinks from the cooler, the total came up to $21.74. The food was horrible. The malt had no malt, burger wasn't anything special (I'll go to McDonald's next time), the bacon on the fries was not cooked enough and was rubbery, and the cheese on the fries had a weird grainy texture and didn't taste right (it must have gone bad, but they served it anyways). And that's what you get for $22?! Never again. I would give it zero stars if I could.

As a reviewer stated earlier, it is really just a very expensive McDonalds. When it first opened the burgers were fantastic but as time has passed the food and preparation​ are just not that good. In fact, ​I would say that the other chains like Wendy's, Burger King or McDonald's​ do a better job of preparation. The food is really no better than these other establishments the only difference​ is twice the cost. It is clear they are preying on the local students who have limited options, unfortunately, ​that is not a good business plan. I will not be back... nor will my student.