Ugly Bagel

I’m a huge bagel snob so I can’t give it 5 stars BUT I would give it a 4.8! They are pretty darn good and the cream cheese gets 10/10. The veggie cream cheese has dill so if you’re a dill fan, it’s a must order. For my sweet tooth husband, the birthday cake cream cheese hits the spot! The bfast Sammie’s are 10/10. Glad to have another great bagel spot in Nashville :)

So yummy and delicious! First time here and I will be back! They had such a large selection too bad we were doing a food tour and only got one bagel to share so we could try more things from the other places we had lined up but I will definitely be coming back for more!

Fun local place to grab a bagel downtown and love that it is part of the Arcade revitalization (such a cool historic space in Nashville). We walked in around 9am on a Saturday and there was no line for the kiosks to order. It's easy to order and customize on the screen. We ordered a Basically bagel sandwich on a sesame bagel ($7), a Sesame bagel with butter ($5), and a French Toast bagel with cinnamon brown sugar butter ($5). You can customize if you want the bagel toasted or untoasted, the amount of spread (regular, light -$1, loaded +1, or none -$2). All were incredibly tasty! Especially compared to what I have determined to be some pretty mediocre to average offerings from what others consider Nashville mainstays, these are a good bagel that also doesn't cost an arm and a leg. While we waited for our bagels we watched some cheddar jalapeno ones being made via the window into the kitchen which is a nice touch to the place. Our order was up in about 4-5 minutes. This is mostly a takeaway kind of place but there are a few tables outside where you can sit and eat if you'd like. Great place to walk to if you are already downtown and want some bagels.

The bagel was great with an everything lox and loaded. I have never had pickled onions in one and I have been eating lox bagels since I I was a wee thing practically grew up in a bagel shop. I loved it! There were a lot of capers which there was no option to have those taken out. The bagel was definitely good size for the price. REALLY my only complaint was when a bagel is not cut in half and you bite a nice chewy bagel all the stuff comes out the other end. Maybe cut all bagels. The other thing that might be more efficient is the way that you order but then you take out all the personable stuff and that’s what bagel shops/ donut shops / coffee shops are for.

Was looking for a bagel spot and found this. They are definitely hard to find. I was driving to location from Buena Vista area. Parking is not easy for this spot. It is more walkable for more local areas and hotels. Located in the “Arcade Area”. Nice looking and bright decor. Only have kiosks to order or online. Decent selection of bagels and smears. This visit had Asiago bagel with cream cheese and Cinnamon raisin with sausage, egg and cheese. My wife liked her Asiago but my cinnamon raisin was really just ok. It wasn’t very flavorful. I gave service a two only because I would prefer to speak with someone to order don’t like just a kiosk but I could be in the minority. I wanted to put the cream cheese on the side and kiosk had no ability to add a note to say this has it only allowed to have it on bagel. I would probably return given not many chooses and it wasn’t horrible.

This was my first time at Ugly Bagel. I ordered two bagels, one with regular spread and one with less. I’d definitely recommend less spread, the regular was a bit much for me, but still hit the spot! The staff? Nothing ugly about them! Just kind souls - beautiful, friendly, and welcoming. The only thing ugly here is the name, because everything else was awesome. I’ll be back!

This place is great! My wife and I are visiting from out of town and we needed some good bagels to bring us back to life from the night before. The bagels are pillowy soft with a great little crunch on the outside. The Basically sandwich is perfect (fried egg - not scrambled, good bacon, American cheese) and the other bagels and cream cheeses we tried were excellent as well. Glad to see a great bagel place in the south!

Wow! What a great place to grab a quick bite to eat. The cheery atmosphere is very inviting and the staff is the friendliest and happiest I have encountered. With 14 different varieties of bagels made fresh daily and 12 different types of cream cheese there is something for everyone. If you want a bagel sandwich they have a great selection for breakfast or lunch/dinner. I had the Haaam Girrrl and it was delicious! The Lox & Loaded was also very tempting. Add a fresh cup of coffee and you are set. Stop by and give it a try. The bagels are dynamite and you won’t be disappointed! Note, they are at the end of the Arcade by the Bobby.

Ugly Bagel was hopping on a Friday morning but service was great and all moved quickly. Ordering is done on a screen and there were glitches but the staff helped and even ended up comping our bagels. So nice of them! Very light and bright atmosphere. Bagels delicious!!!!

**Take my review with a grain of salt, as I am well aware it's a difference in desired aesthetic that's influencing the low star rating** Ugly Bagel is for the Instagram-brained among us. Between the goofy mascot and the branding, there is a palpable effort to be trendy which I personally abhor. It's such a tiny little shop, without so much as a seating area, which made me wonder, "Can this even be considered a restaurant?" On one of the walls, there are plastic models of their different bagels and cream cheese flavors... I felt like an overgrown child in a Fisher Price Bagel Shop toy set. Orders are placed on a touchscreen kiosk, which to me is an offensively modern, robotic, and gauche move. They'd run out of the heart-shaped bagel my roommate & I made the trip for, so I ended up ordering a French toast bagel with brown sugar cream cheese. I've yet to meet a bagel I didn't at least moderately enjoy, and this was no exception. But it was nothing worth writing home about. The only redeeming aspect of the place is the observation window, where one can watch the bakers shape the bagels. But this, too, was quickly spoiled, as the bagel technician (any Seinfeld fans here?) continuously flitted his eyes to me in a flirtatious manner. Uncomfortable, to say the least. The ephemeral & childish nature of Ugly Bagel made me want to click my heels & be transported to Proper Bagel off Belmont Blvd., where the timeless tiled floors and deli-style ordering system would warm me. Save yourself the disappointment & get your bagel fix elsewhere.

Had an everything with scallion bacon cream cheese. The kiosk ordering was easy. I don't think they are targeting sit down dining so don't care about the seating. VERY SOLID bagel. It was a good size, good chew, bacon bits in the cream cheese were plentiful. Hoping these guys much success!

Swung by to try a new bagel spot that recently opened. You order via a kiosk which was easy enough. They have 3 tables outside so it is more of a grab and go place than a sit down and enjoy with family/friends. We ordered a holiday swirl and a jalapeño cheddar breakfast sandwich. Unfortunately when we got home the order was wrong. The bagels were still really tasty, and maybe it was just an off morning for the crew. I would most likely just go to Proper Bagel if I was looking for a bagel fix in the future. If they added more tables to sit at and smoothed out their ordering process to ensure you got what you ordered I'd be willing to give them another shot.

Nice bagel spot - we shared a not simple sandwich of ham egg cheese and tomato on a sea salt bagel. Super soft and chewy bagel - all in all a nice $8 bfast. Wifey also got a blueberry bagel w light cream cheese. The berry flavor really came through. I think that is the telltale sign of a good bagel - it tastes like the name! They have a few tables outside of shop, in the arcade corridore. Service is touch screen, folks behind counter did a nice job and seemed happy to be there. They also have a bagel/spread display on the right side wall - for those that are more visual when deciding what to order. I think Ugly Bagel is a nice edition to the new Arcade.

Ugly Bagel Shop - the good, the bad, the ugly I had the opportunity to be invited to the friends and family to this new hots bagel shop and I was blown away with the quality of the offerings. The historic and revitalized Arcade in Nashville, is starting to welcome new eats and Ugly Bagel Shop is a not so hidden gem that embraces the beauty of imperfection. Had the privilege to visit the Ugly Bagel on their opening day. Their bagels, while not always picture-perfect, are undeniably delicious. There,had the opportunity creativity, quality and flavor, made so we couldn't stop eating try as we might to save some for later. There's a lot of bagel varieties everyday, then a couple of monthly specials. The shop itself exudes a cool, hip, and modern vibe. With its quirky decor and welcoming atmosphere, it's the perfect spot to enjoy a laid-back breakfast or brunch, or even a mid-day snack or quick take home sandwich if you don't want to cook. Whether you're grabbing a quick bite or settling in with friends outside, Ugly Bagel Shop offers a refreshing break from the ordinary. Don't miss out on their creative cream cheese spreads which add an extra layer of indulgence to their already tasty bagels. They variety of spreads is par with the bagel choices and sandwiches. You'll find something you like. (Insider tip: everything in the shop is display only. So don't try to sample) The staff are friendly, well trained and efficient. Ordering is self-service and cashless. My Favorites are Cranberry and gingerbread the 2 future flavors of the month. Really nothing bad to report. Left satisfied and toasty, ready to spread joy.

I was excited to try this spot after seeing the cheeky marketing campaign on social media. We ordered ahead online, and I'm glad we did: when we arrived around 9:30 on Saturday, there were quite a few people waiting for their orders, though it seemed the team behind the counter was moving swiftly! We got two hot meat-egg-cheese sandwiches and one bagel with cream cheese. Unfortunately, one of the hot sandwiches was not what we ordered: wrong bagel type, wrong meat -- and we didn't realize till we sat down to eat a few blocks away. Given the likely wait to get it fixed, I made the decision not to go back and ask for another. The mix-up aside, the one we got was tasty: wonderful chewy on the outside and soft on the inside texture. The flavors of bagels and spreads are pretty unique! Likely something to please anyone here (gluten-free folks aside). Next time we'll get drip coffee instead of lattes: the portion of espresso was pretty small, making it taste more like a steamed milk with no coffee flavor. A couple hiccups aide, I look forward to trying Ugly Bagel again. For a place in its first week open. It has a lot of potential!

Came at noon and had a bunch of bagel selections. Super yummy! Also they were super nice!

Awesome place. The staff is incredible and the entire concept is fun. Love that they are transparent and you get to watch them make the bagels. People complaining about them running out of bagels is because they just opened two months ago and became WAY more popular than they could have imagined so quickly. Still getting their inventory prep figured out but that's no reason to give bad reviews! Keep doing your thing ugly bagel!

Tired ugly bagels opening weekend. The concept is very simple and tech friendly for ordering, especially to go. Store is very bright and clean. Located towards the end of the arcade it's not very convenient if you have to get there by car due to the lack of parking, however thats expected being right downtown. I tried two bagels, exterior had a nice crunch to it but the interior was dense for my liking. The cream cheese is piled high on the schmears. For the lox bagel I was not a fan of the inclusion of pickled onion as it was very sour and overpowered the sandwich.

Tiny little place located in the Arcade near Printers Alley. Our hotel was right across the street so it was super easy to stop in here for some bagel sandwiches. I wish we had done this each morning, cause these were some extremely tasty ones. I had the Not so Basic with bacon - bagel was hot and chewy in the best way - their uggy sauce is great. We got some coffee as well which was also good. They only take credit cards, no cash. I forgot to get photos boooo, I just ate it all immediately.

If I worked in "proper" Downtown Nashville, I would be ALL over this out of convenience, but it was a bit inconvenient from my office in The Gulch. It was not the best bagel sandwich, but it was decent enough that I would go again.

Super good bagels! Have tried almost all of the bagels, as well as the different spreads and have yet to be disappointed. It is usually quite busy so definitely prepare to wait, but love this spot!

Kind of upsetting how fast they sell out of speciality flavors. Wish they would keep stock throughout the day. But the bagel was still good.

Sadly we went there five hours before it closed and they were out of all their bagels.

Service was fast, breakfast was hot and space was super cute. Very clean and the smell was amazing. You can actually see them making fresh bagels daily. I had the sea salt bagel with honey butter 10/10.

I was really excited to try ugly bagel, but was extremely disappointed. As a former quick service restaurant employee, I understand that you can run out of product, which is completely acceptable and out of their control. What I was disappointed in was the poor customer service and attitude of one of the employees. After at least 5 customers who had been behind me in line received their orders with the bagel flavors I had in my 1/2 dozen I ordered, I asked if they could fill my box which was clearly ignored on the counter. They notified me that they were out of my selected bagel flavors in their entirety that I had ordered on the kiosk, and told me to choose from the limited items left over. It was not the problem I had with the low stock, but there had been no apology for the inconvenience nor an option for a refund. They insisted I pick from what was left and one of the gentlemen ignored my clear disappointment. One of the nice women working alongside him muttered "maybe we should throw in some cream cheese" to which he responded a clear no - a conversation I definitely was not supposed to hear. I said to only give me the sea salt bagel since all other options were unfavorable for me. I sat and ate one at the table and it was way too salty, so I returned the bagels to the lady and asked her to give them to the homeless outside. I am really upset to write this because their marketing is phenomenal and I love supporting small businesses, but the sheer rude nature of the one man behind the counter ruined the whole experience for me.