Ugo Chan

The hospitality level of the restaurant is absolutely top-notch, and without any doubt the team is extremely passionate and professional. As Japanese food lovers who travel to Japan several times a year for both business and pleasure, we are somewhat picky and knowledgeable about Japanese culinary culture. That said, we fully understand and respect the chef’s fusion approach and personal touch. The quality of the products used is probably among the best on the market, and this is easy to see and appreciate. For example, the tuna quality is ridiculously good. The area we liked the least was the nigiri—probably because we love Edo-style sushi and are always looking for the perfect balance between shari and neta. We did not understand why the itamae was not preparing the nigiri in front of the customers, as it is traditionally supposed to be, but instead sending it from the back of the kitchen. At Ugo Chan, the idea of fusion sushi is fantastic: examples like the Menorca cold-cut-marinated white fish, the onion sauce for squid, or the pa amb tomàquet tuna are all very creative. However, the execution of the rice and the cut of the fish are simply not to our taste and feel far from Edo-style standards. Overall, it is a great restaurant by Spanish standards of Japanese cuisine, just not our personal style or preference. It’s probably the same feeling Spaniards might have when eating paella in Japan.

One of the nicest meals I've ever had, easily better than most Michelin-star restaurants, no matter how many stars. The dishes were inventive without being silly, and celebrated both Spanish and Japanese cuisine. The service was smooth and efficient (the latter being particularly appreciated, as I was dining solo). If all I'd had were the cocktails, while enjoying the setting (including an interesting collection of books at the end of the bar) and the music, I'd have had a great time. But the food was absolutely delicious.

Spectacular experience! The food was amazing, and the chef was always present, explaining each dish with enthusiasm and warmth. The entire staff was incredibly friendly and welcoming. The ensaladilla rusa was outstanding, and the gyoza—wow! As the chef described, it’s “Madrid in a Japanese gyoza”—an absolute must-try. Everything was fresh, flavorful, and perfectly executed. One of the best spots I’ve been to so far—perfect for special occasions with its great ambiance and spacious setting!

Good experience overall- but room for improvement for some of the dishes like the Merluza and the Tributo Robuchon. I enjoyed the experience and I will recommend it, but personally I will not come back.

Exceptional omakase experience! Amazing wine list with sommeliers who really knew their craft. Hugo has assembled a staff that is well trained to share his inspirational, creative and tasty creations.

Ugo Chan is a charming fusion Japanese/spanish restaurant. The service is upscale the wine list is a wine book. The omikase is the way to enjoy the chef ideas. Beautiful and flavorful food. I really enjoyed and recommended for all foodies

If you’re reading this review, deciding which Michelin star restaurant you should try on your trip to Spain, constrained by limited time and $$$, I recommend adding Ugo Chan to your list. Madrid was the last stop of our Spain trip and by that point we were “all tapas out” and really needed a good fusion restaurant. Ugo Chan was just spectacular, every dish was bursting with flavor and freshness. We had the omakase menu and they were kind enough to accommodate to one of our party that didn’t eat raw fish by providing a “cooked” version of the omakase. Hugo himself was a delight to meet and to speak with. You can tell that most diners were locals and regulars.

Food is great, although pricey. Omakase experience is out of this world. I had planned to go back for a 2nd time, however they now have a ridiculous cancellation policy of 80 euros per person if reservation is not cancelled at least 72 hours before. I got sick with severe vomiting about 1-2 days before my reservation and they didn’t care, they just wanted to charge me 400 euros (5 people x 80), which i manage to cancel through my credit card. Therefore i will never try to go back to this restaurant. There are so many good restaurant options in Madrid, why bother reserving here.