Marisa A.
Yelp
I visited Umai Nori on a Tuesday evening to celebrate my boyfriend's birthday and had high hopes based on a friendly reservation call the night before. The person I spoke with seemed attentive, noted our special occasion, and offered helpful recommendations, so I was excited for the experience.
The Arrival:
When we arrived, the hosting stand was unattended, and a staff member waved us to the sushi bar without asking about our reservation. I clarified that I had reserved a table, and while initially dismissed, we were eventually moved to a table after some confusion.
The Food:
The food was the standout of the evening. We started with an 11-piece nigiri sampler and 4 pieces of seared salmon belly (we did not get what we paid for. Came at the end. Served 2 pieces), paired with sparkling sake--a star recommendation from our server. The sake was light, perfectly sweet, and reasonably priced, so much so that we ordered a second bottle especially since they are small.
For entrées, the Flying Dragon Roll was a masterpiece--generous in portion, stunning in presentation, and absolutely delicious. My boyfriend ordered the Roll Me a Fatty, which, while visually appealing, didn't suit our personal taste as much.
The Confusion:
Service felt disorganized. The order of food delivery didn't flow: we received the nigiri first, followed by soup and salad, and later our entrées. After mentioning the birthday in brief conversation with the server, our server brought out the seared salmon belly, which we assumed was complimentary due to the mix-up and smaller portion ( 2 piece vs 4 piece) than originally ordered as starter. It was so confusing we genuinely forgot we ordered it. However, we were charged the full price for the dish, which felt misleading.
The Ambiance:
The sleek, cozy atmosphere is perfect for a quiet, intimate dinner. The seating seems limited (possibly more upstairs), so reservations are advisable, though our experience suggested they might not always be handled consistently.
Final Thoughts:
Despite the service hiccups, the high-quality food and reasonable prices make Umai Nori worth revisiting. I'd recommend CLEAR communication and customer advocacy with the staff to ensure your expectations are met. The potential here is undeniable, and with a bit more attention to service, Umai Nori could become a top-tier spot.