Uncle Remus SFC - 47th Street

Chicken restaurant · Bronzeville

Uncle Remus SFC - 47th Street

Chicken restaurant · Bronzeville

2

737 E 47th St, Chicago, IL 60653

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Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null
Uncle Remus SFC - 47th Street by null

Highlights

Crispy fried chicken & mild sauce; catfish, wings, gizzards  

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737 E 47th St, Chicago, IL 60653 Get directions

uncleremususa.com
@uncleremus47th

$10–20 · Menu

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737 E 47th St, Chicago, IL 60653 Get directions

+1 877 202 1470
uncleremususa.com
@uncleremus47th

$10–20 · Menu

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Last updated

Aug 12, 2025

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@eater

Tarantino’s in Lincoln Park and Uncle Remus in Bronzeville Close - Eater Chicago

"A popular fried chicken chain in Chicago, known for its long history since 1969. The 47th Street location recently closed, with ownership seeking a new space on the South Side." - Ashok Selvam

https://chicago.eater.com/2025/3/12/24384010/uncle-remus-bronzeville-tarantino-lincoln-park-closed-noah-sandoval-burger-intel
View Postcard for Uncle Remus SFC - 47th Street
@eater

Harold’s Chicken Launches Bottled Mild Sauce in Chicago Area Grocery Stores - Eater Chicago

"Mild sauce is a much-loved local invention and a staple of the city’s Black-owned chicken restaurants like Harold’s and Uncle Remus; it even served as a plot device two years ago in an episode of Comedy Central’s South Side." - Naomi Waxman

https://chicago.eater.com/2021/10/8/22714509/harolds-chicken-shack-mild-sauce-retail-andersonville-plastic-untensils-white-sox-latinx-food-pie
View Postcard for Uncle Remus SFC - 47th Street

Allyn Moody

Google
Fried Okra was horrible, nothings inside the batter. The chicken wings were pretty good. I traveled some miles to check this place out because it was featured on a television show. I won’t be going back. I arrived around noon and place was empty.

Edgar Jimerson

Google
I grew up on the westside I always like Uncle Remus chicken especially the sauce. I was shocked that it was one on the Southside .The place wasn't as busy but they did have alot of door dash orders. I got mix pan chicken wasn't over cook and the sauce was good. I didn't know the rolls didn't come with pan.

Chan B

Google
Chicken was fresh and VERY good. Taste much better than the other locations I've been to. Chicken is cooked to order. I prefer with no sauce, so I can put the amount of sauce I want on the wings. Fries and cole slaw are also good. Prices are a little high, but chicken is worth it. Manager, K.D., was super nice when I called and made sure everything was right.

Rachel Arias - Tripp III

Google
Apparently, Harold's Chicken has a Westside rivalry with Uncle Remus, so being a South-Sider, I had to check it out. First time ordering takeout orders. Placed an order online and got a text when my order was ready. I ordered two tray meals (dark meat only), two orders of French fries, 6 rolls (split in 3's on the trays), two large coleslaws, and two slices of chocolate cake. The chicken was good and fried fresh, same for the French fries. Really liked the sides. It was a bit pricey for only two people, but we did enjoy the food and had leftovers. Customer service was nothing special, but I would order this once in a while and would recommend trying it out to others. As far as the rivalry goes, I think both chicken places are good, but Harold's Chicken is hard to beat. 👌🏽👍🏽

Rolo

Google
The catfish at this place is excellent, its flaky and the batter is just a light cornmeal coating. Dip into that hot sauce for heat and zing. Their wings are also very good. The batter is crispy and crunchy, kerping the meat moist and hot. Again, dip it in that hot sauce. I was disappinted with the fried okra. The batter was too dense and not able to taste the actual okra. Just tasted like breading. A lighter tempura-like batter and okra stalks (instead of coins) would be a vast improvement.

Sade Jefferson

Google
Them wings from last night (2/28/25) was the size of my newborn nephew hand. The service is always great here, and the food is always fresh. However, the size and the quality of the wings should be consistent. Other than that the staff is pretty friendly and they maintain a clean restaurant and workspace

Joetta Watson

Google
This is my first visit to Chicago from Mississippi and one of my coworkers told me I had to try this place. I made it a point to visit here and I am beyond disappointed. We were refused service because a child and adult with us left their mask in the car (understandable). Once the masks were retrieved we proceeded with our order. We waited 30 minutes for our food (which is cool as long as the food is fresh). While waiting for our food. A young lady walked in and the server told her that she had to have a mask to order. The exact same guy in the back that was cooking and refused our service instructed the server to let her order. She was able to order her food without a mask. I'm from MS so I'm no stranger to being discriminated against but wow. After waiting 30 minutes for my food it was not fresh and I will leave a pic of the chicken. The skin was so hard that it was inedible. The sever Keke was nice but that's about it.

Beverly Knight

Google
This is the third time that I have ordered from you all and I consider myself on a yours regular. Your fish was not cooked. It was right and the chicken was over cooked last time. I ordered the fish from you all it was nice hot and melting your mouth this time. It made me sick on my stomach and the chicken was overcooked. The fries was decent, whoever you had just cooked on Saturday February, the 22nd should know how to prepare food much better than this.
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Rachel A.

Yelp
Apparently, Harold's Chicken has a Westside rivalry with Uncle Remus, so being a South-Sider, I had to check it out. First time ordering takeout orders. Placed an order online and got a text when my order was ready. I ordered two tray meals (dark meat only), two orders of French fries, 6 rolls (split in 3's on the trays), two large coleslaws, and two slices of chocolate cake. The chicken was good and fried fresh, same for the French fries. Really liked the sides. It was a bit pricey for only two people, but we did enjoy the food and had leftovers. Customer service was nothing special, but I would order this once in a while and would recommend trying it out to others. As far as the rivalry goes, I think both chicken places are good, but Harold's Chicken is hard to beat.
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Cynara B.

Yelp
The food was absolutely amazing. It's my favorite chicken spot to visit when I come back home. This location was fresh and the delivery was fast. The service I received was great when I called and they helped me greatly. Fast service, great experience and even better food.
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Nisa R.

Yelp
Food was cooked ar responsible time. My only concern with franchise is that they they're not all the same. I came to Chicago visiting my hometown from California. Drive all the way over to this location only to discover that they don't sell ribs. Please stop carrying the name of an9ther location if your menu isn't the same. Very disappointing. That's the reason for my 3 stars
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Chelly F.

Yelp
Amazing services and chicken was fresh, hot, and good. I live out of state now, however everytime I come home, I have to come get me some chicken gizzards.
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Joyce G.

Yelp
Service was prompt and customer focused. I like their wings. I don't like the frozen section breaded shrimp. The sauce runs parallel to Harold's but you can't order in person. You must order ONLINE. Impressively, their door dash and Google pricing is the same as In store. There are text alerts and confirmations along the way.
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Asia E.

Yelp
Decided to try this restaurant on the recommendation of a friend while visiting Chicago and I'll say it was just ok. I tried the chicken with the mild sauce and a side of okra. The chicken it's was good seasoned and juicy. The sauce while mild has not kick to it at all it appeared to have some sweetness to it actually which wasn't bad just not what i was going for. I added some hot sauce to give it the kick i needed. So I'd say go for the hot sauce if you want to get a bit more spice. I decided to get a side of okra also but I wasn't a big fan of it as the breading was thick on it.

Brenda M.

Yelp
That ish was horrible. 1st I was distracted by the girl who was taking my order cuz she had foam on the corner of her mouth. Then they charge $2 for an extra cup of sauce which I didn't need because my food was literally soaked in the sauce everything just soggy. On top of the cold azz chicken smh I paid $20 for 6 wings I'm over blew a whole dub down the drain "ugh ugh" I should have just followed my 1st mind and went to Harold's
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Michelle L.

Yelp
I had never been to Uncle Remus before because people had told me that it was too expensive. However a co-worker of mine had gotten food from there and it smelled delicious, so I decided to try it for myself. The restaurant was clean and the cashier was helpful and friendly. I am glad I don't listen to nay sayers when it comes to dining out, since I really enjoyed Uncle Remus. Worth a visit.
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Jovan W.

Yelp
Poor Customer Service & Inedible food. On October 9th, I placed a Door dash order. The order received was incorrect & missing items. I ordered large Mashed Potatoes, received small. The Green Beans were burnt black like they were scraped out of the bottom of the pot. I did not receive the rolls. I called the restaurant. I was told by the very rude manager to come in, they don't deliver OR go on line, file a complaint somebody would get in touch. I said I was visiting from out of town (Texas) with no transportation. She said go to the website. I completed 2 complaints on the Uncle Remus website. No one has contacted me. I contacted Doordash for a refund of the missing & ruined items. The refund request was declined. I am very angry, disappointed & will not ever order here again. Not only was money lost but I didn't enjoy the meal. Two stars for the chicken & sauce.

Glenda K.

Yelp
I'm really upset I paid 16. Some cent for 6 wings they gave me five wings and the sauce was all wasted to the side linking out the bag also the wings and fries was cold and the bones was black in the inside of the chicken and also they wings was really small. So sad have to check my bag.and for 16teen dollars and some I would think u would get bread well coleslaw you get nothing everything there you have to pay separate for it so sad

Qui B.

Yelp
service was great and food was even better forward to come again I was recommended to this place although I love my harolds lol (don't tell them I cheated) I'm definitely coming for good 4 piece again
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Troy L.

Yelp
finally found a good uncle remus! kd is super nice and funny ill definitely be back !!!!!!!
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Chasity M.

Yelp
Fried chicken and mild sauce hits a little differently at Uncle Remus'. While visiting Chicago on a birthday trip in February, one of my friends told me that Uncle Remus' Saucy Fried Chicken had to be on my list of food spots to visit. After having a late brunch at Peach's Restaurant, I took a stroll down E. 47th St. to see what the hype was all about. Let's just say the hype was real. First and foremost, my food was cooked to order, hot and fresh. Or as we say in the 'hood "fresh out the grease". Crispy, crunchy seasoned fried chicken is the specialty here. The fries are simple, yet tasty and if you wish to get really full, adding a roll to your meal is a must. But whatever you do, don't forget your mild sauce on top! It takes your meal to a whole new level and adds a sweet kick to the savory flavors. This store was particularly clean and the staff was very personable. I winded up chatting with my friendly cashier for a while as she was a Chicago native looking to visit New Orleans and I was a New Orleans native visiting Chi. In a hilarious series of events that occurred as I ate my meal inside, a few men in the community winded up setting a weirdo straight who had came inside the store earlier making vulgar remarks at one of the employees. At that point, Uncle Remus felt like a slice of home even as I was miles away. You gotta love it! I'll be sure to stop by again for some chicken the next time I'm visiting Chicago.

Cory W.

Yelp
Best place to come to and get you something to eat there on the westside and south side and Atlanta, Georgia

Lanna H.

Yelp
Location is very clean. Cashier is very polite. we drove from the west side of Chicago to come to this location and I was very pleased.
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Kamal B.

Yelp
Since college, I've heard my ChiTown homies debate which is best: Harold's (Southside) or Uncle Remus (Westside). I'm not from the Chi, so I could never pitch in my 2 pennies. I've seldom been on the Westside, so once I saw they had an UR on 47th I had to seize the opp to join the convo. Walked in, and I was incredibly assaulted by a thick funk--it was like a smothering musty funk similar to them polyester suits you find at a Goodwill. Like your Granddaddy's sock drawer. It smelled like Mississippi '68 in there. Y'all, I smelled all this through a KN95. Now at this point, if you're asking yourself, "Then why would you still eat there buddy?" then you haven't grown up in the hood or at least hood adjacent. Some of the tastiest food comes from those greasy joints. Plus the line was almost out the door so it must be good, and I had my mind set on getting some. After a 20min wait, I stepped up to the only cashier and ordered my fate, and using all the proper diction I could muster to break through the mask and the plastic barrier, I loudly said, "Can I have my mild sauce ON THE SIDE"...how do you think my order came out? ...See, this is why wars are fought. I didn't grow up here eating soggy sweet chicken. Save that for Chinese food. I like my bird crispy and the same with my fries. I'm a dipping sauce on the side type of brutha. But you know hood joints gonna give you YOUR food the way THEY think YOU should want it. Ugh. Either that, or they just don't listen. Anyway, I get it home and I admit it was pretty decent. The breading of the chicken is similar to that of Church's Chicken (remember them?) with probably a third of the steroids. Although I prefer the biscuit, the rolls pretty good! Fries were basic Maxwell Street style fries. No personality. So, next time I jump in a WestSide vs SouthSide ChiTown debate, I'm gonna have to side with the South and go with Harold's.

Anthony J.

Yelp
One of the best chicken wings in the city ,,,I like the food the service is pretty fast for fast food restaurants

Don H.

Yelp
I love this place, food is always fresh the sauce is amazing and the staff there are great. Hands down the best chicken in Chicago!!!
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Shirley P.

Yelp
I'm not sure why this location has a low rating overall. My partner came here to pick up some chicken with mild sauce, green beans and French fries. I've actually been craving this for awhile, but we haven't been back due to an incident about a year ago where customer service wasn't the best over the phone. We decided to come back again with an open mind, and also in my opinion, Uncle Remus is better than Harold's. The sauce is something else (in a good way), it reminds me of DC's mumbo sauce, and they were very generous with the sauce. We got the g-pan that came with 10 pieces of mixed chicken. Some of the chicken wings were really tiny and didn't have a lot of meat on it, so they gave us 2 extra pieces to make up for it which I can appreciate. It was more than enough food to feed 2 people, and this was a meal that my partner brought back to the suburbs on public transit -- I was blown away that the skin on the fried chicken was still crispy, and the skin also wasn't soggy at all with the sauce smothered on top. If you haven't had Uncle Remus, you haven't lived, and I highly recommend you check them out because there's better fried chicken out there than Popeye's, Church's and Harold's.
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leonard s.

Yelp
Good the food is fairly good the business practice isn't the greatest. The food truck came to Daley Plaza as it does during the summer. Paid cash for my meal and was shortchanged by almost $1.00. Upon bringing attention to this, the cashier stated we don't have any change. Took it partially in stride As a good will gesture my suggestion was to add some extra fries, in an attitude the reply was no. Any good manager would have done this to keep harmony and keep a good relationship base. No more will I patronize Uncle Remus because of this. They lost a valuable customer.

Kimberly F.

Yelp
Came from the North side on Sunday night at 8:45pm. Cashier said they were closed although on the website it states 9pm. They turned us down just to close early. There were other customers as well. One group and a man. Easily another $100 in sales. The employees missed an opportunity to showcase customer service and help increase sales. I said I would leave the review and the guy didn't even care. Well I won't be return and I will not recommend that place to anyone I know.
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Michelle W.

Yelp
On Sunday upon picking up my online order I gave the young lady my name she stand to the side it'll be up shortly After waiting 10 minutes phone go dead and I couldn't access the order I then ask her about my ordered just let me know she didn't have a order in my name phone dead I order more food because I still want dinner come to realize it's in my husband number Manager refused to speak to me saying from kitchen area I'm TOO BUSY FOR THAT Never Ever again
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stacee e.

Yelp
Customer service is off.Rude short female manager needs to be fired.Even the look on her face was not nice.Overpriced food and bad customer service is not acceptable
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Rosa J.

Yelp
It was good to see my "Uncle Remus." There are many uncles in my family, but this one makes delicious fried chicken...and that hot sauce...it's super addicting! Ok, I don't really have a relative named "Remus." This place has several locations in the city and the suburbs. The Bronzeville location has seating and washrooms (a key is required and can be obtained from the cashier on duty). Hubby and I both ordered the value meals: a choice of protein and two (2) sides. I believe the options were the dark, the white, and the breast. Of course, the fried chicken here would not complete without the drizzle of hot sauce all over it. If you're a Remus hot-sauce lover, ask for extra cups of sauce so you can dip it with every bite. By the way, this particular location has the Coca-Cola freestyle drink machine, which means free refills for dine-in patrons. Two (2) orders of value meals were $11 and some change. Initially, I did not know why the Yelp rating was so low for this location. The order taking process went smoothly for us. There was only one (1) cashier in the FOH. I assumed he or she would also be the one in charge of taking orders on the phone. The line was nonexistent at 12:30pm on a rainy Sunday afternoon, yet it could possibly be a different story on a gorgeous Saturday evening or blizzard Thursday afternoon. In other words, your experience might vary, depending on the circumstances. I totally will come back if I'm in the area, having some time to spare, and wanting to grab a quick bite without spending too much.

Talaya A.

Yelp
I ordered 10 wing with 2 sides, orka and fries. I placed my order online and it was ready within 20 minutes. They were very polite when I came inside to pick up my order. When I got in the car I just had to taste my food and it was very delicious just like always. This was my first time at this location, I normally go to the Madison location but since I was near I went to this one and they did not disappoint, I will definitely be back at this location.
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Kenneth S.

Yelp
Crispy Chicken! As a out of towner I expected more! I don't know which one is he Uncle Remus or Harold's !
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Jaclyn W.

Yelp
Today was our first time ever trying Uncle Remus. I know the reviews have been mixed, but I was pleasantly surprised how good it was. We ordered 10 pieces of chicken, with mild sauce on top. We also had three rolls, a large okra and a large mashed potato. Everything was about $19. The chicken was absolutely delicious. It was seasoned well and the mild sauce tasted great and it was cooked to perfection. It was crunchy but not burnt. The okra and mashed potatoes were both very delicious. The rolls were just OK, I probably would not get the rolls again, but everything else was amazing. I will be back!

Nicholas M.

Yelp
The cashier was a young lady when I went. Attitude very poor. Otherwise, food was fresh
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JenJenn S.

Yelp
I wish I would have read your response about the kind of Catfish you serve prior to me having a friend pick up some for me. Unfortunately, the fish was not good for me. Swai/Basa are not good frying fish in my opinion & leaves my stomach upset. I was skeptical & had I read the response to my last post I would have opted out. The stars are simply for the fish. The chicken & sauce are still good.
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Jose C.

Yelp
Despite what people say, Uncle Remus is one of the best fried chicken joints in Chicago. They definitely rival Harolds. The counter lady was very polite and delivered exceptional customer service. The wait time is less than Harolds and they take credit cards here! Something Harolds does not. It doesn't mean I'll never go to Harolds because I definitely will, but going to Harolds has prepared me for the worst. Poorer customer service, long wait for them to cook your chicken and cash only. Oh and they have a huge dining place something Harolds does not. So I come in here expecting what I'm used to from Harolds and it's totally the opposite. Now on to the food...like I said before it came out fast. Of course got it with the mild sauce, was sweet and complimented the fried chicken insanely well! People might think that it's too sweet, which it might be, and that's why I ask for mixed sauce. Hot sauce to add a little kick and mild to sweetened the taste to perfection! And I know I said Harolds a total of 8 times in an Uncle Remus post. so sorry for that Uncle Remus, Uncle Remus, Uncle Remus, Uncle Remus, Uncle Remus, Uncle Remus That should make up for it.
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Michae S.

Yelp
So much for black owed restaurant. I will never step a foot in this place again . I believe this is my first and last time in the location. I placed a nice sides order for myself and my family after placing my order my two year old son said he had to potty I took him back in to the restaurant and the restaurant cashier told me the restroom is currently closed to the public. I told her it was for my toddler, a guy came from the back and told NO, So my response was "but you can take my money for over price chicken but you can't provide the basic to a walk in restaurant but your doors are open to the public". I asked for a refund and he told me "WE DONT DO REFUND" and I made sure I heard him correctly so I made him repeat it twice. cool my bank and bbb will know about this keep it doesn't effect my day .. "he quickly respond "no we don't need those problems" and Voided my transaction but Im will still be calling bbb.. I'm a black business owner myself but I will not be mistreated, How many black people are being mistreated from this business..
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Christopher S.

Yelp
Okay, I love Chicken and I've always heard about Uncle Remus. I feel that chicken simple be delicate, delectable, and though "the sauce is boss" it should not be the main thing for chicken. I enjoyed as I ordered the 2 piece white. I didn't enjoy the heavy, barky batter just to get to the white meat. Crunchy is good, but it should not hide the flavor of the meat. It just wasn't flavorful and the white meat just a bit dry. Sauce was good, but again, I came for chicken - not sauce!
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Melanie S.

Yelp
The daily special is legit! I just ordered the Thursday wings and fries special for $5.79 and it was really tasty. The meal came with crispy wings, fries and bread. I usually like my wings spicy, so I asked for hot sauce on the side, but I didn't end up needing the hot sauce because the sauce on the wings was so sweet and tasty already. I ordered this for lunch and the food came out quick and it was really filling. Yum!
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Janie L.

Yelp
Bought 2 G-pans last week and my mother got the lucky piece. I don't know if any other pieces were still bloody because nobody wanted more after that! Ultimately it went in the trash! Attempted to reach out twice with no luck! Won't be back!

Kevin P.

Yelp
best value is the 2 piece white 5.69 i live around the corner and after work 2 piece special 3 times a week

Debra M.

Yelp
Doordash left half of the food out of the order that was paid for. Wings were good! Bronzville location.

Brittany M.

Yelp
Last week was my first time trying this spot. & it must be peanut oil they use because the wings and fish were fried so well. Ingot the combo for no more than 13 & it was worth every bit! I was the last customer that nite. Definitely glad I tried it.
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Stacy M.

Yelp
I wrote a review on this establishment and I'm very dissatisfied with the way they handle things. Black owed restaurants complain how the black communities doesn't patronize...I've come to realize that when there is a complaint given to a non-black establishment 9 out of 10 they will offer your food free, give a coupon, fix the issue to the best of their ability. Tell THIS BLACK OWNED establishment and your told in so many words, you took your chance... "Sorry not Sorry"
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Sade J.

Yelp
Blah, Bland, Blues.... So after I purchased the chicken (6 wing w/mild sauce) I had a bite... then I began to wonder... How can I season this sauced up chicken? It was bland, it was bland. Everyone knows you season the chicken before frying it. Idk if I'm ordering wrong but to Harolds I Go....
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Christopher V.

Yelp
This location is as good as the others, I just can't understand why Uncle Remus charges so much for fried chicken. $11 for 6 wings is outrageous. Marlon's on 75th is reasonably priced and the quality may be better.
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Taneka J.

Yelp
This was my first & last time going into this location..... All what I'm about to say is regard to big dude. He took our order i told him several times i want my fish cooked hard, he replied ok. It wasn't cooked hard 1st thing 2nd we dined in he didn't like were we sat the look on his face, i asked him wasnt theres a problem he first replied naw its cool then he said go sit over there with attitude rolling eyes & all i brushed it off 3rd i ask for copy of MY receipt he paced back & forward all while looking at us wait while in Resturant i said its cool I'll post a review online 4th thing Both bath down ummm think he was lying just too lazy clean them 5th 10 pc dinner no dinner rolls umm all other locations give rolls
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Blue100000 ..

Yelp
I bought a 1/2 dark on 8/4/2019, at around 7:30 pm at Uncle Remus. The chicken was old and the fries were over cooked and hard (also old) , the people here don't seem to care about the food or their customer base. I'm done with Uncle Remus, I'll either go to Harold's in Hyde Park or get some wings from Leona's in Hyde Park. Never again
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Teria S.

Yelp
I ordered through Door Dash. I was so unhappy with the food I brought it back. Instead of apologizing to me for my inconvenience the cook just said nothing was wrong it like it was all in my head like I was overreacting. I called ahead to let them know I was coming for a replacement order but still I had to wait like 15 min before I got my food they didn't even apologize. The food was dry, hard, refried,and had golden hard brown chicken up underneath the thick cold hard fatten skin that was not edible with mild sauce on top! Disgusting!!!! I ask if the food was cooked fresh they said yes! They lied!!!.... look at the photo would you spend your money on that..... I think not!!!!!! And to add insult to injury they didn't even replace my whole order just parts of it not for my inconvenience on their be have .... I won't be back!!!

Brian B.

Yelp
I have eaten Uncle Remus since the late 70's when it was a dine in restaurant on Central and Madison on the west side of Chicago. The food is excellent. I bragg on Uncle Remus all the time. I even had one of my friends to convert from Harold's to Uncle Remus. My daughter who came home from school wanted Uncle Remus. We came to the restaurant on 47th ordered our food then left. The reason I did not give 5 stars is because when we had gotten home, the rolls that were ordered were not there. I called to inform them that the rolls wasn't there. I had to expend gas to go back to the restaurant to get the rolls. Expend gas to come back home after I picked them up and reheat my food because I now live on the far south side of Chicago and my food was cold when I returned. An apology would have been acceptable but I didn't get that. She just handed me the rolls and went on to the next customer. I felt disrespected especially since I have been a faithful customer since the late 70's. It is my humble opinion that when an order is filled wrong or something is left out of an order, the employee begin with an apology because of their mistake. That will go a long way. No matter how good the food is that might be the difference in having a customer return to Uncle Remus or go to Harold's.
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Dnyl P.

Yelp
Went in here for first time and it was two people ahead of me in line and there was only one person working in the restaurant. I was wondering where her help was but as a few minutes went by I realize she was the only person in the store by herself ringing up customers and cooking the food. By the time I got by food it was 35 min later and all I ordered was a six wing with one side of corn. The food is ok but the service Is not great when you have only one person working. When I finally got my food then one more person came in to help her by then it was too late. Plus she rung up the wrong price she had charge me a dollar extra. Although the food is OK I would not be returning here again.

Andre G.

Yelp
Worst service ever. I ordered an online order and had to wait over 45 minutes. They ran out of dark meat and still had no empathy for my wait time and the food is cold. I then said I need more sauce on my food she said that would be an additional $2.00 after waiting for that long period of time. Is place is in my neighborhood and I will never visit this location again. Horrible customer experience. Never visit this location and the place needs some huge cleaning.

Mike S.

Yelp
I went to this location and the cashier was clearly sick. He was blowing his nose at the register with no gloves or anything on. First of all he should've never been touching or blowing his nose anywhere near the kitchen. Secondly, after he finished clearing the snot from his nose he proceeded to bag my food up and hand it to me. He didn't wash his hands nor put on any gloves. I was disgusted. With everything going on with this pandemic I will never go back to this restaurant. It's really sad because I prefer uncle Remus over Harold's, but these locations just can't get it right.

Tangy P.

Yelp
I got to this location at 8:42 pm on a Tuesday night and before I could get in the door good, a snotty rude voice yelled out " we closed!" Change your close time to 8:45 pm instead of 9 if you don't want customers at that time. You can even state last order at whatever time. But don't get upset with the customer.

Jordan S.

Yelp
Good chicken, terrible service. I've had multiple issues with this location: opening 30-40 minutes late, orders taking 25 minutes longer than advertised, and rude staff. It's not worth the hassle.